Extra Space Storage facility on 602 N Howard St - Baltimore, MD
(420 REVIEWS)

Baltimore self storage at 602 N Howard St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8761

Directions

Intersections/Landmarks

N Howard St and W Monument St

Directions from the North

Drive south on MD-2 S. Turn right onto St Paul Pl. Turn right onto Franklin-Mulberry Expy. Turn right onto Howard St. Our facility will be on your left after W Centre St.

Directions from the South

Drive north on Howard St. Pass Franklin-Mulberry Expy and continue north. Our facility will be on your left after W Centre St. Drive north on Howard St. Pass Franklin-Mulberry Expy and continue north. Our facility will be on your left after W Centre St.

Directions from the East

Drive west on Orleans St. Continue onto Franklin-Mulberry Expy. Turn right onto Howard St. Our facility will be on your left after W Centre St.

Directions from the West

Drive east on Franklin-Mulberry Expy. Turn left onto Howard St. Our facility will be on your left after W Centre St.

Frequently Asked Questions at 602 N Howard St

Why is it important to rent a temperature-controlled storage unit at 602 N Howard St?

What sizes of self storage units are available for rent at 602 N Howard St?

How secure are storage units at 602 N Howard St?

Does the storage facility on N Howard St have short term self storage available?

What type of lock do I need for a storage unit at 602 N Howard St?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 26, 2022

Stephanie N.

Posted On Google

OVERALL RATING

Rent space for 11 months and I'm very satisfied with place as ND their security

Response from Extra Space Storage (6/27/2022)

Thank you for your kind words, Stephanie. Security is our top priority and we appreciate that you have trusted us with your belongings! We are happy to help with any storage needs at 888-storage.

June 20, 2022

Barellie T.

Posted On Google

OVERALL RATING

Been using Extra Space to store my stuff for a while now and haven't had any problems. I got help with swapping out the lock on my unit recently and Kamilah at the Extra Space on Howard St made the process quick and easy ????.

Response from Extra Space Storage (6/21/2022)

Thank you for the excellent rating, Barellie. We are glad Kamilah was able to help you with your unit lock in a quick manner. We are happy to have you store with us. Please stop by the office if there is anything else we can do for you.

June 10, 2022

Jason C.

Posted On Google

OVERALL RATING

Excellent customer service from Kamilah and Tina, the go out of the way to help there customer's I and very happy with the services they have provided. They need a raise for the hard word that I see them do.

Response from Extra Space Storage (6/10/2022)

Thank you for the kind words, Jason. We're glad Kamilah and Tina were able to help! Our team is here to serve you, so give us a call at (443) 955-2981 if you need any future assistance.

June 10, 2022

Lori B.

Posted On Google

OVERALL RATING

Tina was terrific in going above and beyond to help me get the best size unit for my needs - I appreciated her phone and in person attention to my goals, her follow up with me, her attention to all the details, and her delightful personality. I only had phone contact with her colleague but she was very personable and willing to address my questions. The facility is very clean and easy to access.

Response from Extra Space Storage (6/10/2022)

Thanks for the positive feedback, Lori! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Tina was able to provide that for you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 6, 2022

Jillian L.

Posted On Google

OVERALL RATING

Real shame- conveniently located space, with strong security and easy to create lease and account. But after only 4 months of renting there they increased my monthly payments by 63%.

Response from Extra Space Storage (1/19/2022)

Hi Jillian, thank you for the feedback. We do reviews the rates typically on a 3-9 months basis to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We would love to talk to you more about your negative experience. Please give us a call at 888-storage.

May 31, 2022

Katurah J.

Posted On Google

OVERALL RATING

Kamilah and Tina at the ExtraSpace at 602 N. Howard gave excellent customer service. They were extremely kind and understanding. They both did all they could do to help with my Wife's unit. Whether it was over the phone or in person they definitely did they're jobs and went above and beyond. I appreciate how they both kept in contact with my wife to make sure her items in the unit were not lost and she was able to completely move out of the unit with no complications. Thanks so much!

Response from Extra Space Storage (6/1/2022)

Thank you for the kind review, Katurah. We're glad Kamilah, Howard, and Tina were kind, understanding, and able to provide you with the customer service you deserve. Your kind words are greatly appreciated. Our team is here to serve you, so give us a call at (443) 955-2981 if you need any future assistance.

May 31, 2022

Kyle J.

Posted On Google

OVERALL RATING

Excellent service

Response from Extra Space Storage (6/1/2022)

Thanks for the awesome review, Kyle! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (443) 955-2981 if you need anything.

May 30, 2022

Greg L.

Posted On Google

OVERALL RATING

This location is very clean and secure. Kamilah and her team offer amazing customer service and are always willing to help. Thank you!

Response from Extra Space Storage (5/31/2022)

Thank you for your feedback, Greg! Providing renters with clean and secure facilities is our top priority. We're glad Kamilah and her team were able to meet your storage needs. Give us a call if you have any questions!

May 29, 2022

Kassim A.

Posted On Google

OVERALL RATING

Kamilah was great! Very helpful with questions I needed answered, and extremely patient. She made the entire process very easy and stress free. I would def recommend!

Response from Extra Space Storage (5/30/2022)

Thank you for the kind review, Kassim. We're glad Kamilah was great, patient, knowledgeable, and able to help! Thank you for your kind words about our team. We are here to serve you, so give us a call at (443) 955-2981 if you need any future assistance.

May 27, 2022

Dagny L.

Posted On Google

OVERALL RATING

Camila was so sweet and helpful! Super easy process.

Response from Extra Space Storage (5/27/2022)

Thank you for the kind review, Dagny. We're glad Camila was sweet and able to help! Our team is here to serve you, so give us a call at (443) 955-2981 if you need any future assistance.

May 21, 2022

Oluwaseun A.

Posted On Google

OVERALL RATING

Kamilah was amazing. Very polite and welcoming. I recommend this location solely because of her.

Response from Extra Space Storage (5/21/2022)

Thank you for the kind review, Oluwaseun. We're glad Kamilah was polite and welcoming! Our team is here to serve you, so give us a call at (443) 955-2981 if you need any future assistance.

May 21, 2022

T R.

Posted On Google

OVERALL RATING

Kamilah was absolutely wonderful. Very kind, very patient, and very helpful. I definitely recommend using this storage facility. Once again, today displayed kindness, knowledge, and patience to help me find the vest solution. She's an awesome customer service rep. Thank you so much Kamilah for all of the help that you provided my son and I today.

Response from Extra Space Storage (3/23/2022)

Thanks for the kind words, T! We're glad Kamilah was wonderful, kind, patient, and helpful. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (443) 955-2981 if you need anything.

May 10, 2022

Ana R.

Posted On Google

OVERALL RATING

Very helpful

Response from Extra Space Storage (1/27/2021)

Hi Ana, thank you for your review. We're glad our team was able to help! Don’t hesitate to reach out if you need anything at 888-STORAGE.

May 9, 2022

Sharon M.

Posted On Google

OVERALL RATING

I am so thankful! Kamila was so helpful and patient with me! She didn’t rush even though it was almost her time to get off. I’m so grateful! Thank you again!

Response from Extra Space Storage (5/10/2022)

Thank you for the great rating, Sharon. We're glad Kamila was patient, helpful, and thorough with your rental process! We appreciate your kind words. Our team is here to serve you, so give us a call at (443) 955-2981 if you need any future assistance.

May 7, 2022

Julia D.

Posted On Google

OVERALL RATING

Very clean! very efficient! very nice manager named Kamilah.

Response from Extra Space Storage (5/8/2022)

Hi Julia, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Kamilah is a very nice manager. Stop by our office if you need anything in the future!

May 7, 2022

Edie B.

Posted On Google

OVERALL RATING

Kamilah is AMAZING! Best customer experience I’ve ever had. She is helpful, friendly, and SO knowledgeable. I’d store my belongings here again just to see her. If you’re a college student needing to store stuff over the summer, this is the place to do it. Perfection.

Response from Extra Space Storage (5/8/2022)

Thank you for taking the time to leave your feedback, Edie! We're so happy to hear Kamilah was able to make your rental process hassle-free! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

May 7, 2022

Lucy F.

Posted On Google

OVERALL RATING

Best customer experience ever!! Working with Kamilah has restored my faith in humanity! What a breath of fresh air. If you need to store your stuff, do it here for sure!!!

Response from Extra Space Storage (5/8/2022)

Hello, Lucy. Thank you for the 5-star review! We're so happy Kamilah could help. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

May 7, 2022

Brooke T.

Posted On Google

OVERALL RATING

Kamilah was so helpful and friendly definitely awesome service!

Response from Extra Space Storage (5/8/2022)

Hi Brooke, thank you for your review. We're glad Kamilah was so helpful and friendly. We're committed to providing excellent customer service. If you ever need anything, feel free to stop by.

May 7, 2022

Kayla S.

Posted On Google

OVERALL RATING

Kamilah has been so great and helpful with anything I've needed! I really appreciate all their help during a stressful time moving out of dorms and moving stuff into storage, and just making sure I have everything I need!

Response from Extra Space Storage (4/19/2022)

Thank you for the kind words, Kayla. We're glad Kamilah was able to help! Our team is here to serve you, so give us a call at (443) 955-2981 if you need any future assistance.

May 6, 2022

Katerina A.

Posted On Google

OVERALL RATING

Kamilah was very professional, efficient, and friendly! She made my moving and storage experience a breeze! This is my go to storage place! Love it here!

Response from Extra Space Storage (3/31/2021)

Hi Katerina, thank you for your review. We're glad Kamilah was very professional, efficient, and friendly! We're committed to being your go-to stop for all your local storage needs! Stop by our office if you need assistance or have any questions.