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Read 228 Reviews
HOURS OF OPERATION
Conveniently Located Near You
Affordable Storage Near American University & University of the District of Columbia
A Versatile Self Storage Solution
Storage Units & Storage Lockers to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Vehicle Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Convenient loading dock
- Covered loading bay
- Multiple entrance gates
- Elevators for easy access to upper levels
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0552
Recent Customer Reviews About This Facility
April 10, 2021
Philip Francis
Posted On Google
Friendly helpful staff, great location and clean facility.
April 8, 2021
Isabel Capodanno
Posted On Google
The service with Extra Space Storage was always excellent and the space was easily accessible. My only complaint would be the rate at which the monthly cost of my unit raised, which doubled over the course of one year.
April 7, 2021
Monika Copelmayer
Posted On Google
Great service, perfect location and access, clean & spacious. The only drawback was price (it seemed like it was raised every 6 months!). Nevertheless, the staff was always available to explain and to try to give us a deal.
Response from Extra Space Storage (4/13/2021)
Thank you for the kind words, Monika! We're committed to providing excellent customer service and clean facilities. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. We're glad our team was always available to explain and to try to give you a deal. Stop by our office if you need assistance or have any questions.
March 23, 2021
Terry Unter
Posted On Google
Clean and well kept facility plus a convenient storage unit for a vehicle. Very responsive management team.
Response from Extra Space Storage (3/29/2021)
Hi Terry, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage!
March 22, 2021
Garmonyu Moses
Posted On Google
Great service
Response from Extra Space Storage (3/28/2021)
Hello Garmonyu, thank you for the rating! We're happy to hear you had a great experience. Please stop by the office or reach out to us at 888-storage if you have any questions!
March 17, 2021
J Stakyo
Posted On Google
Great location and the staff are very nice and helpful.
Response from Extra Space Storage (3/23/2021)
Hi J, thank you for your review. We're glad our team was very nice and helpful. Stop by the office if you need anything.
March 17, 2021
Daniel Sumalavia
Posted On Google
Great service, very helpful staff
Response from Extra Space Storage (3/23/2021)
Hi Daniel, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (301) 652-6565 or stop by the office if you need anything!
March 6, 2021
leo garcia
Posted On Google
Carmen was very helpfull!
Response from Extra Space Storage (3/11/2021)
Thank you for the kind words, Leo. We're glad Carmen was able to help! Our team is here to serve you, so give us a call at (301) 652-6565 if you need any future assistance.
March 4, 2021
R Maxwell
Posted On Google
I have way too much stuff in my house. Every few years I take a load here. One day our kids can empty it. They might enjoy it you never know what they might find as a surprise. Cost here is reasonable to declutter the stuff that is not trash that you have no room for.
Response from Extra Space Storage (3/10/2021)
At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words R. Don’t hesitate to reach out at 888-STORAGE if you need anything.
February 28, 2021
Sarah M
Posted On Google
The good: I liked my unit and the location. I liked the quality of climate control, and I paid a good price for the proximity to DC. The bad: I think navigating the units and determining where your space is could be simplified with more signs or guidance. I imagine that pre-covid, the staff would personally show people to their new units. Trying to figure it out ate into my time. I discovered mice droppings along with shredded paper on the floor when I was moving out. Most of my my things were in plastic boxes and saran wrapped, but I imagine that the mice would be problematic for someone with cardboard boxes. Like other storage units, the price is subject to raises sometimes. Don't even think about trying to open your units without gloves if you're sporting a manicure.
Response from Extra Space Storage (3/8/2021)
Thanks for renting with us in Extra Space Storage, Sarah! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. We appreciate you taking the time to leave us your feedback. We will make sure to review your thoughts internally. We're sorry to hear about your experience. All of our facilities are treated for pests and rodents on a regular basis with Ecolab, our dedicated pest control experts. If you have questions about this, we're here to help and can be reached at (301) 652-6565.
February 27, 2021
Cynthia McKee
Posted On Google
Owen gave me Great attention and service and was really nice!
Response from Extra Space Storage (3/8/2021)
Hi Cynthia, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (301) 652-6565 or stop by the office if you need anything!
February 24, 2021
Jennifer Vaughan
Posted On Google
All of the staff members were incredibly helpful in helping me sign on and set up the storage units. highly recommend!
Response from Extra Space Storage (3/1/2021)
Thanks for the kind words, Jennifer! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (301) 652-6565 if you need anything.
January 29, 2021
Caroline Landler
Posted On Google
Great staff, easy process, 10/10 recommend!
Response from Extra Space Storage (1/30/2021)
Thank you for the kind remarks, Caroline! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.
January 22, 2021
Will Cafritz
Posted On Google
Extra Space Storage is great! It's very secure and easy to maneuver---not to mention I got an excellent monthly rate for a large space and they even gave me a free lock. The customer service was phenomenal. Owin was so helpful and patient. I felt very taken care of and will definitely be recommending this place to friends and family. Thanks again!
Response from Extra Space Storage (1/25/2021)
Thanks for the kind words, Will! We're glad Owin was so helpful and patient. Security is our top priority and we appreciate that you have trusted us with your belongings! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (301) 652-6565 if you need anything.
January 14, 2021
Lawrence Cohen
Posted On Google
I called with a problem and the response that I received from Carmen was better than I could have imagined. I was asked to review my experience here which I never ever do because, "if you have nothing nice to say you should not say it", is a rule that I live by. This is the 2nd review that I have done in a very long time. Carmen greeted me with good old-fashioned excellent customer service. That may not sound like much but in today's world it means everything to me. She was courteous, pleasant, honest, direct and compassionate and most of all Carmen helped me with my problem. All the while I was treated with the utmost respect as if I mattered. She also provided me with other solutions to further assist me. In sum, my experience could not have been any better and I can honestly recommend the facility and Carmen without reservation. Larry Cohen
Response from Extra Space Storage (1/14/2021)
Thank you so much for your kind words and positive feedback, Lawrence. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, and it is wonderful to hear that Carmen was able to find a solution to your problem. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
January 9, 2021
Celia Xie
Posted On Google
Amazing storage place! Great customer service!
Response from Extra Space Storage (8/4/2020)
Thank you for the kind words, Celia! We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything!
December 28, 2020
New Age Empire Empire Marketing LLC
Posted On Google
Most professional and clean facility
Response from Extra Space Storage (12/29/2020)
Hi New Age Empire Empire Marketing, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! Stop by the office if you need anything.
December 14, 2020
Jonathan Zucker
Posted On Google
I have had a storage unit at this place for over 15 years. (Different Units based on changing needs.) Never had any problems, always pleased.
Response from Extra Space Storage (12/14/2020)
Thanks for the great review and for being a loyal customer, Jonathan! We are so glad you had a positive experience with us. If you ever need any help feel free to stop by or call us at (301) 652-6565.
December 9, 2020
malcom nya
Posted On Google
Great experience, and very easy process. Thank you!
Response from Extra Space Storage (12/9/2020)
Thanks for the positive review, Malcom! We are glad you had a great experience with us. Please stop by the office or reach out to us at 888-storage if you have any questions!
December 8, 2020
johnny mcauliffe
Posted On Google
Fantastic customer service, Anika Henry made the entire leasing process simple, enjoyable, and transparent from start to finish. The facility is top of the line as well, easy access to climate and non climate controlled units.
Response from Extra Space Storage (12/8/2020)
Thank you for the kind words, Johnny! We're committed to providing excellent customer service. We're glad Anika made the entire leasing process simple, enjoyable, and transparent from start to finish. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Other Locations Near You
8001 Newell St
Silver Spring, MD 20910
Distance: 4.27 miles
1250 Taylor St NW
Washington, DC 20011
Distance: 4.32 miles
Frequently Asked Questions
Do I need climate controlled storage in Bethesda?
Where can I store my RV when not in use in Bethesda?
Can I visit my storage unit after hours at 5140 River Rd?
How much will a 5x5 storage unit hold at 5140 River Rd?
Can I store my boat in a storage unit at 5140 River Rd in Bethesda?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
River Rd and Little Falls Pkwy
Directions from the North
Drive south on Wisconsin Ave. Turn right onto Bradley Blvd. Turn left onto Goldsboro Rd. Turn left onto River Rd. Our facility will be on your right before Little Falls Pkwy.
Directions from the South
Drive north on Wisconsin Ave. Turn left onto Chesapeake St. Turn right onto River Rd. Our facility will be on your left after Little Falls Pkwy.
Directions from the East
Drive west on Bradley Blvd. Turn left onto Goldsboro Rd. Turn left onto River Rd. Our facility will be on your right before Little Falls Pkwy.
Directions from the West
Drive east on Goldsboro Rd. Turn right onto River Rd. Our facility will be on your right before Little Falls Pkwy.