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Bethesda Self Storage at 5140 River Rd
Read 197 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
Affordable Storage Near American University & University of the District of Columbia
A Versatile Self Storage Solution
Storage Units & Storage Lockers to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Vehicle Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Convenient loading dock
- Covered loading bay
- Multiple entrance gates
- Elevators for easy access to upper levels
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0552
Recent Customer Reviews About This Facility
20 of 197 reviews
January 14, 2021
Lawrence Cohen
Posted On Google
I called with a problem and the response that I received from Carmen was better than I could have imagined. I was asked to review my experience here which I never ever do because, "if you have nothing nice to say you should not say it", is a rule that I live by. This is the 2nd review that I have done in a very long time. Carmen greeted me with good old-fashioned excellent customer service. That may not sound like much but in today's world it means everything to me. She was courteous, pleasant, honest, direct and compassionate and most of all Carmen helped me with my problem. All the while I was treated with the utmost respect as if I mattered. She also provided me with other solutions to further assist me. In sum, my experience could not have been any better and I can honestly recommend the facility and Carmen without reservation. Larry Cohen
Response from Extra Space Storage (1/14/2021)
Thank you so much for your kind words and positive feedback, Lawrence. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, and it is wonderful to hear that Carmen was able to find a solution to your problem. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
January 9, 2021
Celia Xie
Posted On Google
Amazing storage place! Great customer service!
Response from Extra Space Storage (8/4/2020)
Thank you for the kind words, Celia! We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything!
December 28, 2020
New Age Empire Empire Marketing LLC
Posted On Google
Most professional and clean facility
Response from Extra Space Storage (12/29/2020)
Hi New Age Empire Empire Marketing, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! Stop by the office if you need anything.
December 14, 2020
Jonathan Zucker
Posted On Google
I have had a storage unit at this place for over 15 years. (Different Units based on changing needs.) Never had any problems, always pleased.
Response from Extra Space Storage (12/14/2020)
Thanks for the great review and for being a loyal customer, Jonathan! We are so glad you had a positive experience with us. If you ever need any help feel free to stop by or call us at (301) 652-6565.
December 9, 2020
malcom nya
Posted On Google
Great experience, and very easy process. Thank you!
Response from Extra Space Storage (12/9/2020)
Thanks for the positive review, Malcom! We are glad you had a great experience with us. Please stop by the office or reach out to us at 888-storage if you have any questions!
December 8, 2020
johnny mcauliffe
Posted On Google
Fantastic customer service, Anika Henry made the entire leasing process simple, enjoyable, and transparent from start to finish. The facility is top of the line as well, easy access to climate and non climate controlled units.
Response from Extra Space Storage (12/8/2020)
Thank you for the kind words, Johnny! We're committed to providing excellent customer service. We're glad Anika made the entire leasing process simple, enjoyable, and transparent from start to finish. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
October 22, 2020
Rodney Ross
Posted On Google
Great place
October 22, 2020
Deedee
Posted On Google
Excellent customer service , responsive .The facility is clean , spacious and very well located and secured.
Response from Extra Space Storage (10/23/2020)
Thank you for your feedback, Deedee! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out if you need anything!?
October 16, 2020
Brian OConnor
Posted On Google
Owen was a pleasure to work with.
Response from Extra Space Storage (10/16/2020)
Hello, Brian. Thank you for the 5-star review. We're so happy you have had a great experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.
October 7, 2020
Delicious Influencer
Posted On Google
Great Staff!
Response from Extra Space Storage (10/7/2020)
We think our team is great too! Thanks for the positive review, Delicious. Don't hesitate to reach out if you need anything!
October 2, 2020
Maria Gabriela
Posted On Google
The team at this Storage location is amazing! Very knowledgeable, friendly, responsive and went above and beyond to help us with our needs. Especially Anika and Owin. Highly recommended!
Response from Extra Space Storage (10/3/2020)
Hi Maria, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Anika and Owin! We really appreciate the recommendation. Don't hesitate to reach out if you need anything!?
October 1, 2020
Barry Fausnaugh
Posted On Google
We parked our wrapped Mathnasium 1964 VW Bus in a parking spot right next to the Crescent Trail while its regular Parking spot wasn’t available. It was safe and apparently got a lot of attention. Thanks for providing a great and safe spot for this special vehicle.
Response from Extra Space Storage (9/30/2020)
Thank you for your kind words, Barry. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out if you need anything!
September 21, 2020
Mike Reardon
Posted On Google
, Good hours clean no contact stores locker rental so far so good
Response from Extra Space Storage (9/22/2020)
Thanks for the awesome review, Mike! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you. Please give us a call if you have any questions!
September 2, 2020
marcela samaca
Posted On Google
Great service! Carmen is the best, she guided me through all the process, highly recommend this place!
Response from Extra Space Storage (9/2/2020)
Thank you for the kind words, Marcela! We're committed to providing excellent customer service. We're glad Carmen guided you through all the processes. Thanks for recommending Extra Space Storage!
August 21, 2020
Emily Yankana
Posted On Google
The team was very accessible and made the process very easy as I was dealing with a emergency moving situation.
Response from Extra Space Storage (8/21/2020)
Our team appreciates your rating, Emily. We’re grateful to have you as a customer.
August 6, 2020
Stefanie Straub
Posted On Google
Great service by property manager Owen.
Response from Extra Space Storage (7/4/2019)
We're excited to have you storing with us in Bethesda, Stefanie! It's great to hear that you received great service from our manager, Owen!
August 6, 2020
Shawn Smith
Posted On Google
Ok alittle expensive
Response from Extra Space Storage (8/7/2020)
Thank you for leaving us a rating, Shawn. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (301) 652-6565 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.
August 4, 2020
Celia Xie
Posted On Google
Amazing storage place! Great customer service!
Response from Extra Space Storage (8/4/2020)
Thank you for the kind words, Celia! We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything!
July 30, 2020
Leah Gurowitz
Posted On Google
Glad to do this over the phone - very quick
Response from Extra Space Storage (8/4/2020)
Thank you for the excellent rating, Leah! We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out if you need anything!
July 29, 2020
Sebastian Gold
Posted On Google
Clean, climate-controlled units. Easy parking within the facility. Easy access with the keypad. Staff were friendly and informative, and even called me to verify I was moving out when they find my unit empty and unlocked - this was great since I forgot to call them!
Response from Extra Space Storage (7/29/2020)
Thanks for renting with us in Extra Space Storage, Sebastian! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Thanks again for your review and for being an Extra Space customer.
Frequently Asked Questions
Do I need climate controlled storage in Bethesda?
Where can I store my RV when not in use in Bethesda?
Can I visit my storage unit after hours at 5140 River Rd?
How much will a 5x5 storage unit hold at 5140 River Rd?
Can I store my boat in a storage unit at 5140 River Rd in Bethesda?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
River Rd and Little Falls Pkwy
Directions from the North
Drive south on Wisconsin Ave. Turn right onto Bradley Blvd. Turn left onto Goldsboro Rd. Turn left onto River Rd. Our facility will be on your right before Little Falls Pkwy.
Directions from the South
Drive north on Wisconsin Ave. Turn left onto Chesapeake St. Turn right onto River Rd. Our facility will be on your left after Little Falls Pkwy.
Directions from the East
Drive west on Bradley Blvd. Turn left onto Goldsboro Rd. Turn left onto River Rd. Our facility will be on your right before Little Falls Pkwy.
Directions from the West
Drive east on Goldsboro Rd. Turn right onto River Rd. Our facility will be on your right before Little Falls Pkwy.