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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8844
Intersections/Landmarks
Taylor St NW and 13th St NW. Grant Circle Park, Breakthrough Montessori PCS (school),
Directions from the North
Drive south on Georgia Ave NW. Turn right onto Kansas Ave NW. Turn right onto Taylor St NW. Our facility will be on your left before 13th St NW.
Directions from the South
Drive north on Georgia Ave NW. Turn left onto Taylor St NW. Our facility will be on your left before 13th St NW.
Directions from the East
Drive west on Missouri Ave NW. Turn left onto 3rd St NW. Turn right onto Kansas Ave NW. At the roundabout, continue onto Kansas Ave NW. Turn right onto Taylor St NW. Our facility will be on your left before 13th St NW.
Directions from the West
Drive east on Military Rd NW. Turn right onto 14th NW. Turn left onto Jefferson St NW. Turn right onto 13th St NW. Turn left onto Taylor St NW. Our facility will be on your right.
Size Disclaimer
*Excludes administrative and insurance fees
July 1, 2022
Posted On Google
Great service, Jan is always willing to answer any question I have regarding account
Response from Extra Space Storage (7/2/2022)
Thank you for the kind review, Noe. We're glad Jan has been available to help and able to offer you great service! Our team is here to serve you, so give us a call at (202) 769-1451 if you need any future assistance.
July 1, 2022
Posted On Google
Jan, provided great service. Helped me to lower monthly rent by subjecting different size unit
Response from Extra Space Storage (7/1/2022)
Thanks for the positive review, Jordan! We are glad you had a great experience with Jan. Don't hesitate to reach out to us at 888-storage if you need anything!?
June 27, 2022
Posted On Google
Jan was great to work with! She answered all my questions and set me up with a storage unit in less than 15 minutes.
Response from Extra Space Storage (6/27/2022)
Hi Shari, thank you for your review. We're glad Jan was great to work with, answered all your questions, and set you up with a storage unit in less than 15 minutes. Stop by our office if you need assistance or have any questions.
June 11, 2022
Posted On Google
Janury was very helpful. She got me in and out and set up with a storage unit really quick. Answered all my questions and was very nice Thanks !
Response from Extra Space Storage (6/12/2022)
Thank you for the kind words, Dan. We're glad Janury was able to help! Our team is here to serve you, so give us a call at (202) 769-1451 if you need any future assistance.
June 9, 2022
Posted On Google
I went to Extra Space Storage today on Taylor Street NW to purchase a Storage unit and I was greeted with excellent customer service, the place was clean and neat and the employees were very nice and curtious. They help me to decide on the unit by letting me see them first instead of me purchasing just anything to get out their way. Once I decided we went through the process so easily, I understand everything with no problems or concerns. Overall Extra Space Storage is the place to go when you need to decide on a Storage Space! I plus there prices are very reasonable and affordable!!
Response from Extra Space Storage (6/9/2022)
Thank you for choosing Extra Space Storage! We really appreciate this thoughtful review, Linda. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.
June 4, 2022
Posted On Google
Jan Aguilar was extremely understanding and helpful to me when I came in to ask about the sudden price increase. She was able to resolve the issue right away and did everything in her power to find a happy medium in order to keep me as a customer. I appreciated her friendly demeanor and prompt problem solving abilities. Thanks Jan!
Response from Extra Space Storage (6/4/2022)
Thank you for the kind review, Val. We're thrilled to know Jan was understanding, helpful, and prompt to help you with your rate change! Thank you for recognizing her hard work. Our team is here to serve you, so give us a call at (202) 769-1451 if you need any future assistance.
June 3, 2022
Posted On Google
Set up was easy and the unit was prepared when I arrived! Couldn’t recommend more.
Response from Extra Space Storage (6/3/2022)
Thank you for the kind review, Stephen. We're glad you found our rental process easy! Our team is here to serve you, so give us a call at (202) 769-1451 if you need any future assistance.
June 3, 2022
Posted On Google
Jan provided great service, showed facility and different size unit, was able to get the perfect size
Response from Extra Space Storage (6/3/2022)
Thank you for the kind review, Genet. We're glad Jan was great and able to show you our different-sized available units! Our team is here to serve you, so give us a call at (202) 769-1451 if you need any future assistance.
June 3, 2022
Posted On Google
Good service
Response from Extra Space Storage (6/3/2022)
Thank you, David, for the great rating! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (202) 769-1451 if anything comes up!
June 2, 2022
Posted On Google
Extra Space Storage was great! We used it while we were storing items to stage our house to sell. Clean, climate-controlled, and easy for our movers to swing through on our way out of town. Would recommend to anyone looking for storage in the DMV. Staff was super friendly and helpful. Big thanks to Jan for all her help getting us sorted when we rented and closed out!
Response from Extra Space Storage (6/2/2022)
Hi Karen. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jan! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.
May 28, 2022
Posted On Google
Very professional, with excellent results. I will do business again with them.
Response from Extra Space Storage (5/29/2022)
Hi Zoraida, thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! If you ever need anything, feel free to stop by.
April 29, 2022
Posted On Google
Jinn was awesome she was very professional and advised me on how to save money with extra space storage she's a keeper!
Response from Extra Space Storage (4/30/2022)
Thank you for the kind review, Ricky. We're glad Jinn was professional and able to provide you with great tips on how to save money! Our team is here to serve you, so give us a call at (202) 769-1451 if you need any future assistance.
April 29, 2022
Posted On Google
My experience with this company was great! , the lady that attended me was helping me so much thanks to her I was able to understand everything! She’s very kind thank you.
Response from Extra Space Storage (5/1/2022)
Thank you, Kimberly. We're thrilled you had a positive experience at Extra Space Storage. Call us at 888-storage if you have any questions or need assistance with your rental!
April 29, 2022
Posted On Google
Jenn at the front desk was really helpful. I had accidentally gotten a unit at a different location and she promptly got everything switched for me. Top-notch customer service!
Response from Extra Space Storage (5/1/2022)
Thanks for the positive review. It means a lot to our team, Derek! We're thrilled you had a positive experience with Jenn at Extra Space Storage. Please stop by the office if you have any questions.
April 23, 2022
Posted On Google
Super nice clean facilities. Colby was so kind and helpful!
Response from Extra Space Storage (4/24/2022)
Hi Michael, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad Colby was so kind and helpful! If you ever need anything, feel free to stop by.
March 30, 2022
Posted On Google
Colby, the Manager of the facility was. TRULY AMAZING, would say one of the MAIN reasons why I decided to rent there! One of the nicest people you’ll ever meet. Very accommodating and truly cares about his customers. I would highly recommend this place to anyone who’s looking for Extra Space Storage
Response from Extra Space Storage (3/30/2022)
Thank you for the kind words, Stefania. We're glad Colby was very accommodating and truly cares about his customers. Thanks for recommending Extra Space Storage! Don’t hesitate to reach out if you need anything at 888-STORAGE.
March 30, 2022
Posted On Google
Great facility and great customer service. Colby is extremely helpful and professional.
Response from Extra Space Storage (3/30/2022)
Thanks for the great review, M! We're glad Colby was extremely helpful and professional. Please call us at (202) 769-1451 if you have any questions!
March 22, 2022
Posted On Google
The staff is always super helpful and accommodating. I've used two other storage facilities in the past 6 years and this location is by far the best. Facility is always clean (that includes restrooms) and there are plenty of large wheeled carts. It's a solid operation and I very much appreciate their professional demeanor.
Response from Extra Space Storage (3/22/2022)
Thanks for being a loyal customer, Andy! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! Please call us at (202) 769-1451 if you have any questions!
March 15, 2022
Posted On Google
Great service and great facility
Response from Extra Space Storage (3/15/2022)
Hi Caitlin!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (202) 769-1451 or stop by the facility!
March 1, 2022
Posted On Google
Amazing customer service! I always get the assistance I need and they answer all my questions. It’s always clean, there’s no disturbances so it’s very peaceful. Love it here and the customer service makes this place even better. Check them out.
Response from Extra Space Storage (1/22/2021)
Thank you for the kind words, Teme! We're committed to providing excellent customer service. If there is anything we can do for you, please let us know at 888-storage.