Washington self storage at 1250 Taylor St NW

Excellent customer service the place always is nice and clean. I highly recommend.

Great service

Best storage place i know

Great service at the DC location on Taylor Street. I had a lot of help from a kind gentleman and also on my move out date from a woman named Jan. Would recommend this location and company.

I had a very positive experience at the extra space storage facility at 1250 W. Taylor St. in Washington DC. The move-in was very smooth and a manager named January was tremendously helpful in advising on a storage space and setting up my account. When I recently closed my unit and account, another manager, Kobe, assisted with the process. He advised me on when my billing cycle closed and on the time I had to take the remaining items out of my unit. He also shut off my auto payment so that no more payments would be debited from my account. After I removed items, Kobe helped me to close down my account. I really appreciate him taking his time and guiding me through the process. Kobe and January were courteous and very professional in providing assistance to me. I would without reservation recommend the extra space storage facility at 1250 W. Taylor St.based on the excellence of these two managers.

Manage very helpful , customer service outstanding

Jane was very professional and so full of the right information. She was friendly and made my booking experience quite easy.

Excellent service! Staff was super welcoming, helpful and kind.

I like this storage and the customer service is friendly and helpful. This storage is neat and wondered. It feels like a second home. Thank you for your service

I have had excellent professional service at the Extra Space Storage at 1250 Taylor St NW. Store Manager Jan Aguilar literally went beyond “the the call of duty” to find my heirloom carpet that my movers had inadvertently left at the elevator. Although I called her incessantly to check on any progress, she was always very professional, very patient and very thorough. She’s a STAR that shines brilliantly!!

For the first time in my life, I felt compelled to open a storage unit to store household and other personal items! I’ve always had the most beautiful, and pleasant business experiences at Extra Space Storage (Taylor Street)! It’s fairly new, very clean, and it’s also bug, and rodent free, unlike other storage places that I’ve heard horror stories about! ! Not to mention, the aptitude of friendliness, professionalism, and their overall customer services rendered to their customers are impeccable! Today, I had the pleasure of receiving professional assistance via Coby, who was extremely pleasant, helpful, and also very understanding to my continued and specific storage needs! In addition, he treated me as though I was family, and was also very pleasant, thorough, compassionate, understanding, and went the extra mile, in an effort to meet my professional needs! Thank you, Coby! Additionally., when I initially opened my unit one year ago, I also had the pleasure of receiving professional assistance via the manager Ms. Jan, who had also put her best foot forward, and went the extra mile, in an effort to meet my specific professional storage needs! Her customer services was also impeccable! This specific location have highly-trained employees, and specifically managers, who are always ready, willing, and able to assist you with your specific storage needs, and will go the extra mile, in an effort to professionally meet the customers needs! Thanks a million, for your kindness, compassion, and continued professionalism, when assisting others with their specific storage needs at Extra Space Storage!

Colby was thorough and really helpful along the way. We became fast friends and he walked me through the process and made it really easy to get sorted out.

I was doing a little shopping around for a storage facility for a 10 month rental. I was lucky enough to find Extra Space Storage in NW. Jan was ABSOLUTELY amazing and patient with me as looked at multiple sizes. This is the place. Jan will lead you to the promise land.

A++ service I love the customer service and the mostly the employees who put up with a lot .Thank you and thank you ??

Excellent customer service.

Kolby was incredibly patient and helpful. 10/10

Great service, Janury is always helpful

Staff always friendly, building always clean

Excellent service

Janury was so helpful! I drove all the way up to DC from FL and realized I left my key to my unit in Florida. When I told Janury in the office, she very kindly and quickly assisted me in removing the old lock from my unit. I appreciate all her help. The trip to this location is always pleasant, clean, and easy. Thanks, Janury!