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72 Florida Ave NE
Washington, DC 20002
Distance: 1.49 miles
1250 Taylor St NW
Washington, DC 20011
Distance: 1.67 miles
Washington DC Self Storage at 1420 U St NW
Read 270 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
Affordable Storage Near Colleges & Universities
A Versatile Self Storage Solution
Storage Units & Storage Lockers
Secure Storage
Climate-Controlled Storage
Other Amenities & Services
- Sturdy moving carts for heavy, bulky items
- Covered loading bay for convenient unloading and loading
- Elevators for easy access to upper levels
- Se Habla Espanol
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0776
Recent Customer Reviews About This Facility
20 of 270 reviews
November 27, 2020
Silvia Perez
Posted On Google
Excellent customer service. Friendly and efficient. Great downtown location. Would highly recommend to friends and family. Will definitely use it again if necessary
October 30, 2020
Yaky Ibia
Posted On Google
Easy experience
Response from Extra Space Storage (10/31/2020)
Thank you so much for your kind words, Yaky. We really appreciate you taking the time to share your experience with us. Don't hesitate to reach out if you need anything!
October 21, 2020
Mark White
Posted On Google
Extra Space Storage in DC has amazing customer service. Most companies could learn a thing or two about how a well run company with excellent training, provides a wonderful experience for their customers. Congratulations Extra Space Storage. I would use your services again anywhere in the country.
Response from Extra Space Storage (10/22/2020)
Thank you for the review, Mark! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please let us know if you need any assistance or have any questions. We are always available at 888-STORAGE!
October 9, 2020
James Palmer
Posted On Google
Good polite service, very helpful, Sean an excellent and clear communicator
October 8, 2020
Erin McCarthy
Posted On Google
Had a great experience at Extra Space, especially with Sean. The team is friendly and efficient. I would store my items here again. Thank you to Sean and the team!
Response from Extra Space Storage (10/8/2020)
Hi Erin, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything!
October 5, 2020
Molly Reilly
Posted On Google
This storage facility is very well run and efficient. I received a call immediately after reserving a space and it was a smooth process ever since. Terry was extremely friendly and helpful in the sign up process. I’d highly recommend to anyone! Sean was also a really helpful and informative staff member when I called with questions about how to close out my unit since we were moving. Really recommend!
Response from Extra Space Storage (6/15/2019)
Thanks for the awesome review, Molly! We're thrilled to hear your experience with Terry has been positive, and we appreciate your recommendation! Our team is here to serve you, so don't hesitate to reach out if you need anything!
September 30, 2020
Darra Thomas
Posted On Google
Sean was an excellent help for me and was very sweet and polite. Great service, thank you!
Response from Extra Space Storage (6/1/2019)
Thank you for your kind words, Darra! We are so glad to hear about your experience with Tamia, and we appreciate you allowing us to assist with your storage needs. Don't hesitate to reach out if you need further assistance!
September 30, 2020
Jenevieve Frank
Posted On Google
The whole staff was great! The space was clean and felt there good social distancing measures in place that I felt comfortable storing here even during the pandemic! Sean did a great job!
Response from Extra Space Storage (10/1/2020)
Hi Jenevieve, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Sean reflects that. Don't hesitate to reach out if you need anything!?
September 29, 2020
Austin Stemper
Posted On Google
Great amenities, clean spaces, friendly staff - especially Sean. A+ service!
Response from Extra Space Storage (9/29/2020)
Hi Austin, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Call us if there is anything, we can do to assist you.
September 29, 2020
James Jorden
Posted On Google
Sean did very good job - prompt and efficient
Response from Extra Space Storage (9/29/2020)
Hi James, thank you for your review. We're glad Sean was prompt and efficient. Stop by the office if you need anything.
September 22, 2020
Charity Bryan
Posted On Google
We worked with Joshua when looking for a storage unit recently. He was kind and helpful. The entire experience was fantastic, and I will definitely recommend this facility to others.
Response from Extra Space Storage (9/22/2020)
Thank you for the kind words, Charity. We're glad Joshua was able to help! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else!
September 22, 2020
James Lee
Posted On Google
To note before leasing: Hours of operation/ gate open and close hours are not ideal. I've attached a photo of the gate hours. Also, it's frequently hard to find parking inside the gates. Because of these limitations, access felt limited and sometimes more time consuming than I'd ever want in a storage space.
Response from Extra Space Storage (9/23/2020)
Hi James, thank you for your feedback. We know it's important to be able to access your belongings. Please contact us at (202) 667-6333 to speak with a site manager about your unit's access hours.
September 21, 2020
Corey Dotterweich
Posted On Google
I have a commercial space that I get deliveries for . The staff will take time out to notify me that I have a delivery and on a weekend will sometime place items in my unit . Very friendly staff.
Response from Extra Space Storage (9/21/2020)
Thank you so much for your kind words, Corey. We really appreciate you taking the time to share your experience with us. Let us know if we can?do anything else to?assist you at 888-STORAGE!
September 15, 2020
Jose Santelices
Posted On Google
THIS IS A VERY CLEAN PLACE, THE STAFF IS READY TO HELP, GREAT LOCATION IN THE NATION CAPITAL. I AM VERY PLEASE ,,.
Response from Extra Space Storage (9/16/2020)
Hi Jose, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out if you need anything!
September 9, 2020
Kendra Stephens
Posted On Google
Conveniently located, friendly knowledgeable staff, easy access to units and reasonably priced
Response from Extra Space Storage (9/9/2020)
Thanks, Kendra! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer!
September 9, 2020
Kl Swa
Posted On Google
I have used this place many times before and it is great. It’s also very convenient if you live in the neighborhood. But I was told I had access from 6 AM to 10 PM and when I went there on September 7 I was locked out finally and employee arrived at about 935 and was irritated that I was blocking the entrance to the storage units. I explained I’ve been here since 9 am and access is 6 a.m - 10 pm! I lost SOOOO MUCH TIME! What a joke! No one answers the phone number listed in the response! And I wasn't out of ordinary hours! It's 6:26 pm and I get the same standard message! No one answers the phone. EVER! Unless they want you to rent, of course! Fire? Forget it. Flooding? Forget it.
Response from Extra Space Storage (9/9/2020)
Hi Kl, thanks for sharing your experience with us. We know that it's important to access your items when you need them, so we apologize that this happened. If you ever need help outside of office hours, we have an after-hours line that can assist you 24/7. They can be reached at 888-storage.
August 27, 2020
Jessica W.
Posted On Google
They were very professional, kind, and helpful. Fast service as well. Highly recommend. Thank you
Response from Extra Space Storage (8/27/2020)
Hi Jessica, your recommendation to friends and family is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer.
August 26, 2020
Yolanda Jeter
Posted On Google
I went to extra storage extra storage on yesterday the 8- 25 14th and U Street N W to change my debit card I meant Miss Danielle she showed me excellent customer service please review this I was so glad to meet someone like Danielle thank you
Response from Extra Space Storage (8/27/2020)
Thank you for the kind words, Yolanda! We're committed to providing excellent customer service. We're glad you chose Extra Space!
August 24, 2020
Robert S3
Posted On Google
Danielle was so amazing communication was top notch
Response from Extra Space Storage (8/24/2020)
Thank you for the excellent rating, Robert! We're happy Danielle was able to provide a smooth rental experience. Let us know if we can?do anything else to?assist you!
August 18, 2020
Arlen Williams
Posted On Google
Great experience. Everything was perfect and they helped me out in my hard times
Response from Extra Space Storage (8/18/2020)
Thank you for the review, Arlen! We are grateful for customers like you and we are glad to hear that we could help you during a difficult time. Don't hesitate to reach out if you need anything!
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Next to McDonalds. Our building is the Big White building.
Directions from the North
Drive south on 16th St NW. Pass the Cuban Embassy and Meridian Hill Park. Turn left onto U St NW. Our facility will be on your right, next door to District Distilling Co.
Directions from the South
Drive north on Raoul Wallenberg Pl SW and follow onto 15th St NW around the Washington Monument. Continue straight on 15th St NW past the White House. Turn left onto K St NW. Take the first right onto 15th St NW. Turn right onto U St NW. Our facility is on your right immediately after Waverly Pl NW.
Directions from the East
Drive southwest on Rhode Island Av NE. Turn right onto 9th St NW. Pass Warby Parker and turn left onto U St NW. Our facility with be immediately on the left just after 14th St NW.
Directions from the West
Drive southeast on Massachusetts Ave NW. Pass the United States Naval Observatory. Turn left onto S St NW. Pass the President Woodrow Wilson House and continue onto Phelps Pl NW. Turn left onto Florida Ave NW. Pass the Washington Hilton and keep right onto U St NW. Our facility will be on your right just before 14th St NW.