Extra Space Storage facility on 9201 Guilford Rd - Columbia, MD
(233 REVIEWS)

Columbia self storage at 9201 Guilford Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8760

Directions

Intersections/Landmarks

Guilford Rd and MD-32

Directions from the North

Drive south on I-95 S. Take Exit 38B. Merge onto MD-32 W. Take Exit 14. Turn left onto Broken Land Pkwy. Turn left onto Guilford Rd. Our facility will be on your right.

Directions from the South

Drive north on I-95 N. Take Exit 38B. Merge onto MD-32 W. Take Exit 14. Turn left onto Broken Land Pkwy. Turn left onto Guilford Rd. Our facility will be on your right.

Directions from the East

Drive northwest on MD-32 W. Take Exit 14. Turn left onto Broken Land Pkwy. Turn left onto Guilford Rd. Our facility will be on your right.

Directions from the West

Drive southeast on MD-32 E. Take Exit 14B. Merge onto Broken Land Pkwy. Turn left onto Guilford Rd. Our facility will be on your right.

Frequently Asked Questions at 9201 Guilford Rd

Are storage units climate controlled at 9201 Guilford Rd?

How secure are storage units at 9201 Guilford Rd?

What sizes of self storage units are available for rent at 9201 Guilford Rd?

Can I rent a storage unit for 1 month at 9201 Guilford Rd?

Is it safe to store electronics in a storage unit in Columbia, MD?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 29, 2022

Deanna R.

Posted On Google

OVERALL RATING

I have been very impressed with Extra Space Storage on Guilford from the moment I first arrived, to when I vacated, and my esteem of this place has only grown over time. Stephanie Davis, the store manager, was always super courteous, kind helpful and friendly, as are all the staff who have worked there in the past year. This place is always clean, safe, and well run. Thank you so much for all you do!!

Response from Extra Space Storage (6/29/2022)

Thank you, Deanna, for the great rating! It's wonderful to hear you had a positive experience with us and that Stephanie has been courteous, kind, helpful, and friendly! Thank you for recognizing her hard work. We know our customers value clean, secure, and well-run facilities so we do our best to provide that. We want you to know that we are here to assist you with any further storage needs! Give us a call at (410) 697-5602 if anything comes up!

June 19, 2022

free p.

Posted On Google

OVERALL RATING

Clean, good location. Be ready for there to be some extra space in your wallet after the rate increase "due to current market conditions".

Response from Extra Space Storage (6/20/2022)

Thanks for your review, Free! It's great to know you found our property in clean condition. We value your feedback on our rates, we will be sure to pass it along! Don't hesitate to stop by the office or contact us at (410) 697-5602 if you need anything.

June 17, 2022

Ei S.

Posted On Google

OVERALL RATING

Fast and easy service! Stephanie was very helpful and knowledgeable. I’m glad I went with this location!

Response from Extra Space Storage (6/17/2022)

Hi Ei, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Stephanie! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 14, 2022

Taylor J.

Posted On Google

OVERALL RATING

Extra space was amazing for my one and a half year stay with them. Effective communication, consistent reminders of my bill, the unit number and emails/calls to check in were just the icing on the cake. I’m extremely forgetful- I have adhd- and it is so hard for me to remember important things like due dates and bill amounts, when I had a storage place before in Bel Air in 2015-2018 I would get NO feedback from them about anything except when it was already late, but with extra space when my bill was coming up, the due date, amount due and just their constant amount of communication and clarity for me was so beautiful. Sending texts, emails, and calls were just truly how dedicated they are to the renter. The office ladies are great, consistent, and are amazing at what they do, it really made me feel like a valued customer. If I ever do store again it will definitely be with extra space again!

Response from Extra Space Storage (6/15/2022)

Thank you for your review, Taylor. We are happy to hear you found our team to be effective in communicating with and helpful. We truly appreciate your kind words and are happy to have had you as a customer. If you have any storage needs in the near future, we would love to have you back! Please give us a call at 888-storage if anything comes up!

May 31, 2022

Amy L.

Posted On Google

OVERALL RATING

The unit was always clean, dry, and about the same temperature (winter or summer). The elevator always worked. The people working there are responsive and helpful. It was a good experience.

Response from Extra Space Storage (6/1/2022)

Thanks for the awesome review, Amy! We know our customers value clean facilities and helpful and responsive staff so we do our best to provide that! Don't hesitate to stop by the office or contact us at (410) 697-5602 if you need anything.

May 31, 2022

Lynn

Posted On Google

OVERALL RATING

Stephanie was such a pleasure!! Such a kind and knowledgeable young woman! Would definitely recommend you ask for her when you visit 10/10 !

Response from Extra Space Storage (5/31/2022)

Hello, Lynn. Thank you for the recommendation. We're so glad Stephanie could meet your storage needs. Please stop by the office if you need anything!

May 25, 2022

Allen G.

Posted On Google

OVERALL RATING

Great service. Easy process. Honored online rate on the phone. Overall wonderful experience.

Response from Extra Space Storage (5/25/2022)

Thank you for the excellent rating, Allen! We're happy we were able to provide a smooth rental experience. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

May 17, 2022

Jason C.

Posted On Google

OVERALL RATING

Stephanie was a delight to work with! Very fast and efficient! Highly recommended!

Response from Extra Space Storage (5/18/2022)

Thank you for the excellent rating, Jason. We are glad Stephanie was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-786-7243 if there is anything else we can do for you.

March 31, 2022

Samantha S.

Posted On Google

OVERALL RATING

Clean facility and a friendly staff. Will recommend to friends & family!

Response from Extra Space Storage (4/1/2022)

Thanks for the kind words, Samantha! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (410) 697-5602 if you need anything.

March 31, 2022

Renee G.

Posted On Google

OVERALL RATING

Stopped in and asked some questions, I got all the information I needed. It was simple and quick!

Response from Extra Space Storage (4/1/2022)

Hi, Renee ! Thanks for the positive review, it means a lot to our team. Please call (410) 697-5602 if you have any questions about your rental.

March 21, 2022

Jenny S.

Posted On Google

OVERALL RATING

Great customer service from Stephanie. Very knowledgeable and answered all questions.

Response from Extra Space Storage (3/22/2022)

Thank you for the review, Jenny! We pride ourselves on having a friendly, accommodating staff, and are so happy they were able to assist you! We're always here to help at 888-storage.

March 19, 2022

maykar j.

Posted On Google

OVERALL RATING

Good and quick service

Response from Extra Space Storage (3/19/2022)

Thank you for the excellent rating, Maykar! We're happy we were able to provide a smooth rental experience. Please stop by the office or give us a call if there is anything else we can do for you!

March 9, 2022

Louis A.

Posted On Google

OVERALL RATING

Stephanie and team have been absolutely stellar. Stephanie's quick thinking, efficiency and commitment to top notch customer service, even after hours, I might add, are very much appreciated. This is probably the best run Extra Space Storage office in the area! You won't regret signing up with them.

Response from Extra Space Storage (3/9/2022)

Hi Louis, Thank you for taking the time to leave your review! We pride ourselves on having a customer-oriented, efficient staff, so we are thrilled to hear that you had such a positive experience renting with Stephanie and the team! We are so grateful for your kind words. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

March 5, 2022

Katlyn M.

Posted On Google

OVERALL RATING

Stephanie is amazing! She answered all questions amazingly & made the move-in process quick & easy.

Response from Extra Space Storage (3/5/2022)

Katlyn, Thank you for your awesome review! We are stoked to hear Stephanie was amazing, able to answer your questions, and able to make your rental process quick and easy. Thank you for taking the time to recognize her hard work! We are here to help! Please give us a call at 888-storage if anything comes up!

March 3, 2022

Jessica W.

Posted On Google

OVERALL RATING

The space is very clean and well maintained. We were met by the site manager who showed us to our unit. She was kind and incredibly helpful! Highly recommend this storage space!

Response from Extra Space Storage (3/3/2022)

Hi Jessica, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're glad the site manager showed you to your unit, was kind and incredibly helpful! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

February 25, 2022

Jamal G.

Posted On Google

OVERALL RATING

The staff was great and friendly and reached out many time prior to due date to prevent me getting late fees or pre foreclosure. They are flexible knowledgeable and has a loyal customer from it!!!! Thanks again..

Response from Extra Space Storage (2/25/2022)

Hi Jamal, Thanks so much for the awesome review! We are so happy to hear you found our team to be friendly, knowledgeable, and flexible. We are glad you chose Extra Space! As always, give us a call at 888-storage if you need anything.

February 5, 2022

Meganne F.

Posted On Google

OVERALL RATING

Stephanie was extremely helpful and friendly, both on the phone and in person. She answered all of our questions and helped us with reserving the space and filling out the lease even on a rather busy day. She showed us the best route to bring in our stuff for the location of our unit and was all around very clear and knowledgeable. The building and space itself was clean and the climate control was definitely working well, as it was quite hot outside. *** Update**** 6ish months later and I stand by the 5 star review. The building is clean, and I have not noticed signs of any bugs or pests. All of our stuff was in as good a condition as when we first put the items in the unit. We had no problems with checking out when it came time for our move.

Response from Extra Space Storage (2/6/2022)

Meganne, thank you for the 5-star review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions.

January 26, 2022

Kurt B.

Posted On Google

OVERALL RATING

Extremely efficient system, everyone was friendly and helpful. Building and units are very clean.

Response from Extra Space Storage (1/26/2022)

Hi Kurt, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

January 22, 2022

Felicia Q.

Posted On Google

OVERALL RATING

Relocating from New Jersey to Maryland, I was looking for a 10' x 30' climate control space anywhere in Maryland to store my things until my house was ready. The Extra Storage Space, 9201 Guilford Road location was the most reasonable. The staff were very professional, the facility very nice and very clean. Stephanie in the office especially was very friendly, professional and dedicated to her clients. My rate was increased after 4 months, I called to complain that I had not received any notice of increase. Stephanie agreed to give me a credit with approval from her supervisor. Stephanie also advised me to inform the office the day of my move before another month's rent was charged. Few days before another month's rent would have been charged, Stephanie called me to inquire if I was still moving out soon. That was great, as I had forgotten to call the office -- she must have put a reminder in her records to call me. Thank you Stephanie for being on top of your work. I would recommend this facility without hesitation. Felicia Q.

Response from Extra Space Storage (1/24/2022)

Hi Felicia, thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that Stephanie agreed to give you a credit with approval from her supervisor and also advised you to inform the office the day of your move before another month's rent was charged. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.

December 1, 2021

Debbie

Posted On Google

OVERALL RATING

Melissa is sweet and very helpful.

Response from Extra Space Storage (12/1/2021)

Thanks for the great review, Debbie! We're glad Melissa was sweet and very helpful. Please call us at (410) 697-5602 if you have any questions!