Columbia self storage at 9201 Guilford Rd

Visited the facility today. Had a problem with the rapid rental so I called the main number. The site manager, Stephanie, came in on her off day and solved the problem. Very impressed with the take charge/problem solving attitude. Highly recommend this facility. Very clean facility and very competent staff.

Always so clean and well-maintained. The managers are friendly and ready to help. I've been there at several different times of day throughout the week while helping my parents get things sorted for moving, and have always felt safe, whether there are lots of people or just me. Highly recommend.

I absolutely recommend them! They were so professional and courteous with me. I didn't feel they were trying to just sell me, they genuinely were interested in ensuring my needs were met. They were also very respectful of my time as I took care of this in between meetings. I'm very happy. Tasia (sorry if I've misspelled your name) and Stephanie, you ladies rock!

Called this morning after reaching out to numerus storage places in the area. Moving out of state and need to make sure my things are safe. I spoke with Mr. Kyler who was very reassuring that this location is safe and offered for me to come in and take a tour. Was very patient with my concerns. I will be scheduling a reservation. Glad my search is over. We need more people like the staff here at this location.

Very nice facility. Clean and easy access. Staff is awesome and very helpful. Would live here if I could.

Great experience, nice and clean environment, like it.

Move-in was easy and trouble-free. The security looks good. The climate is set well, not too hot or cold, just right.

Great location, very clean, air conditioned, secure units, all indoor, excellent customer service. A great find at a great price! I feel confident of my personal items being stored there

Stephanie provided quality service. She displayed a positive attitude from the minute I walked in till the time I left.

What a great conversation with the staff here. Showed me the property and was able to talk me into moving my things from one place to this place! Great customer service Kyler!

I had a great experience with this storage. I used it for 8 months and everything was great. The staff was very helpful and sweet!

Awesome experience! The storage space is brand new, and always clean. The customer service was fantastic, Aleana was so friendly! Would absolutely use this facility again!

Site manager Stephanie and Danielle were both very professional and friendly. Responded within about an hour of me reserving online and we're not pushy trying to get me confirm my rental but provided me with all the informational I needed. The facility is newer and very clean with good security and temperature control.

Great professional staff!!

My experience renting at Extra Space Storage was a memorable experience. The customer service I received by Stephanie was outstanding. I have been a big fan of Extra Space Storage since renting my first unit a few years back. Therefore, I was not surprised by the excellent service that I received from Stephanie. When Stephanie contacted me regarding a unit I had booked online I knew that this was the location I wanted to rent. The voicemail she left was very professional and welcoming. It was evident Stephanie is very customer focus. When I arrived at the location it was clear from the outside that the storage facility is managed very well When I walked inside I was impressed by the cleanliness and modern layouts of the rental office areas including the bathroom. It's also important to note that health guidelines are being followed here. When I arrived at Extra Space Storage I received a very friendly welcome from Stephanie. I must say I was even more impressed with Stephanie in person. She made me feel as if I was her number one priority. She was very friendly and knowledgeable about the various types of rentals and procedures. She made the rental process very pleasant and easy. I knew I was going to have and enjoyable stress-free experience renting at this location. I'm happy with my unit. It is very clean and very reasonably priced. I highly recommend renting from Extra Space Storage. I am already a big fan of this location because of the modern clean units, affordability and the phenomenal customer service I received from Stephanie. She is an excellent manager who values providing Superior customer service. I give Stephanie and Extra Space Storage an A+ rating across the board. Thank you for your service.

Stephanie was very helpful and professional Also friendly And good prices clean place I recommend extra storage

Great experience! They were very on top of communication and professionalism, would recommend.

I had a very positive and straightforward business experience with this company. Danielle was lovely to work with and very professional. I look forward to continued business with them!

Very friendly and welcoming. Clean and affordable!

Super easy and very friendly.