Germantown self storage at 13200 Wisteria Dr

Ryan was awesome..He was was helpful

Ryan was extremely helpful with assessing our needs and providing expert advice to ensure we had the right size unit for us. Ryan also took the time to carefully explain the costs and walk through the rental agreement in detail. Renting our unit was a positive & hassle-free event.

Thanks to the gentleman helping me this morning...I was having trouble with my car and he was able to assist me straight away AND give me advice on an local car repair shop...I would Always recommend working with this person.

Great service. Fast efficient. Made my first storage purchase very simple and easy

Lily greeted me upon arrival. Her attitude was great and she was very informative. Enjoyed my visit to this location!

Lilly was great and answered all my questions. Very helpful and walked me through the process.

Very Great Customer service

Ryan was awesome. Knowledgeable, friendly, and efficient. Definitely 5 star experience. -Aaron

Employees are fantastic. Very informative and respectful. They have great experience ans attitudes as well

Ryan was a pleasure to work with. He took great care of me and was patient when I couldnt figure out the gate! Excellent experience!

Easy to rent - friendly people. Ryan was very helpful

I received great customer service and was able to get extra storage space at a reasonable price. Thank you ! Updated Review: I received a noticed that my storage price would be increasing 50$ . I decide to call the business to follow up and get a better understanding as to why.I was expecting to hear that prices increased due to economy reasons or something around that area but he told me that usually after a couple months into your agreement they raise prices which I find misleading . Gives me the impression Extra Space Storage offers a low price in the beginning just to get you locked in but once your locked in they change the prices . I’m currently out of state which is why I got the storage in the first place and choose to doing business with Extra Space Storage due to the reasonable price but if I would of known it was just for advertising purposes and they would increase the prices down the road. I would of took my business elsewhere . If you decide to do business with Extra Space Storage please keep this is in mind prior to doing business with them .

Clean space, very accessible. Easy to get in and out and also a moving cart onsite!

Smooth and easy process with friendly customer service. I recommend this storage place.

Ryan was super helpful, took time to answer all my questions, had a very pleasant experience.

My experience was great for such short time! And I’m sure I would be needing the service again in the near future!

I was a customer at the Wisteria Rd Germantown MD location from September 2020 until 3 days ago and I must say that I have never felt any pressure or frustration even when I was laid off and had to pay my bill late, they remained professional and courteous Ryan and Ed are the absolute best, always friendly and very helpful, thank you Ryan and Ed for such a pleasant experience and the entire Wisterua Rd staff, you guys ROCK ????????????????

Ryan was very helpful with my unit rental. He explained everything, showed me the available space and completed all of the paperwork very quickly. Also told me about the senior discount which is helpful.

Great customer service.

Top notch service! Ryan Helped with everything I needed help with 5*