Linthicum Heights self storage at 810 Pinnacle Dr

This a newer facility. Very clean and organized. The contactless process to rent a storage unit was flawless. Highly recommended

Brad and Dante were a pleasure to work with!! Very helpful and answered all questions. Facility is well lit and clean!

Love the staff and the cleanliness of the property

Brad Jones explained all policies and rental agreement, thanks Brad outstanding customer service

This location is brand new and extra clean inside. Customer service rep is very friendly at this Easy Storage location. Brad made sure I had the best deal for my unit size. He even toured me through the facility to make sure I knew how to access the facility after hours and how to locate my unit.

It’s nice and new, it’s next to a Royal Farms, a Mexican restaurant, and a Panera. On top of that, the staff has been awesome - and even helped me check in onsite and find my unit even though I had gotten the discount for booking online. They have plenty of carts, and the bathrooms are clean. Finally, I have been moving during the snowstorm and they’ve kept their posted hours, been in communication by email, and kept the property drivable. Once I’m done moving I’ll see about adding some photos. The only downside is the limited hours (gate entry access ends at 10 pm), so that might be a dealbreaker for some, but I guess it reduces any potential for sketchy activity.

Mr.Brad Jones is a wonderful person, he has wonderful customer service. I can’t stop saying it he is outstanding he asked all my questions and I had a lot ?? If I had a business Mr.Jones would be my right hand.With Mr.Jones working for extra storage and with his outstanding customer service y’all will have that storage full in no time.Keep up the good work Mr.Jones I appreciate all your help Thank You. MS.Chisholm

Brad Jones is very professional and helpful made sure we got what we needed.. took extra time in helping us.. very very professional and a great person !! Thank you Brad

Very clean and easy to get into and out of.

Great staff; Facility is easy to navigate & conveniently located

If you are in need of storage or moving services, this is YOUR place! Superb staff with wonderful customer service. Brad was extremely professional and assisted me in switching my unit. He made the process so easy! What sold me was how well kept and maintained this facility is. I would highly recommend this location.

The no contact online rapid rental process was easy and fast with great rates. Unfortunately, the unit I reserved was not in a location I could access easily due to my physical disability. When I arrived to the beautiful and clean office reception area, Shawn cheerfully greeted me and was able to quickly locate a climate controlled unit on the ground floor next to the entry doors comparable to the online unit size and rate. I only had to walk 10 feet from my car to the unit. Outstanding outcome and experience due to Shawn going above and beyond. Shawn was professional, pleasant and patient. He "heard me", addressed my needs and made sure that I was given excellent service as well as every consideration required. Hopeful that the Extra Space Storage management team recognizes the value of this employee's daily contributions that he brings to his position by just being the kind, considerate person we should all be everyday. A+ Shawn! Truly appreciative of your service ethics.

Great experience as soon as you walk in the door. The people at the front desk are great. The service was quick, fast, and easy! The build was clean and mover friendly, definitely would recommend others!!!