Middle River self storage at 1350 Innovation St

I was a walk-in customer and asked to check out a few unit sizes as to visualize my stuff being able to fit before I made my purchase, Lynn graciously took me through multiple levels and multiple sizes to help accommodate my needs. She was extremely helpful & even helped me with ideas on picturing my stuff stacked in units! My experience was very smooth, painless and everything was explained to me with great detail & answered all my questions! I could not be more happy with my experience! Excellent service, excellent property care/cleanliness & even provide moving material 4-wheel carts to help with the process! Gold stars all the way around!

Joshua was amazing!! He made the process of getting a storage space super seamless and easy. We were in and out in no time. We were greeted by Joann and she was so nice. Everything was nice and clean, the office and the storage space. Overall an amazing experience!

Very Clean !!!

Thanks Josh!

Nice clean storage units ....

Joshua G, was so respectful, made eye contact very professional about his job. Mr Joshua took me on tour of storage area, having the elevator is a huge plus,the day I arrived wasn't bad with customers now Sunday, I had to wait 20 min for a cart. Still every one was nice and respectful of each others space! Very very clean, no powerful chemicals smell in building!! Elevator a plus for me,I will be sticking with this storage if I need in future!! Thankyou again Mr Joshua Gordon for your assistance with your charming smiles!!!??

This is the best place to get a storage unit from the people are very nice and they will work with you if you're late or if you need anything to take care of or fix this has been the best storage unit place I've ever been or ever had a unit at

This is my first time at this location and it's a very wonderful isolated area, very clean and the stuff is very helpful. They have various sizes and rates to accommodate their customers. Keep up the good work.

I have had the greatest time setting up this contract and have used this service for 18 months in the past. And I always have a great experience. The facility is clean. Temperature controlled and in great shape. Joann did an amazing job as always. Thank you!

Very nice and fast service

Super awesome staff! Very polite and determine to meet my storage need! Offered a size that I did not even know about which was perfect! You guys rock! please give them a raise!

Clean, well lit, and well organized. Easy enough to get to, and the web price was fair and affordable. Highly recommend the Innovation Dr. location. Josh is an outstanding staffer !

The facility is located in an ideal location (isolated from everything) and is sparkling clean. Joshua did an excellent job of making sure the process to secure our storage unit was quick. He showed us various units and helped us pick the perfect size based on our needs. Thank you Joshua!

Facility is very clean and secure. It was easy to book online and there are several carts at each entrance for your use.

Great service

?? Across the Board! The Lady was nice who helped me, the actual space of my unit was good, the price was right and The Building lay out is great. It’s just NICE. It’s better than the other places in Middle River IMHO and I’ve used them…

It's clean customer service is excellent.

Staff was very friendly and helpful. Everything was explained thoroughly. I was assisted by Joanne. She made my experience smooth.

Mr. Gordon the site manager was very polite and professional. He assisted me with my needs. I have been with Extra Space Storage for a long time. I am very happy with continuing being apart of this family. Don't hesitate to come here.

My granddaughter and I needed some extra storage space for some items and visited Extra Space Storage on Innovation St, 21220. Lynn greeted us at the door and provided a tour and information. She took as much time as we needed. I was just stopping to get an idea of space and cost. Lynn was so helpful and made the transaction very easy. Thank you, Lynn! Very much appreciated!