Pasadena self storage at 121 Mountain Rd

Quick easy rentals and very clean!

Exceptional customer service !

I just want to say that DANTÉ provided us with AMAZING customer service. Although Erika was helping other clients at the time of our visit, we could tell that She was doing everything possible to help everyone as quickly and efficiently as possible as well. We have been with Extra Space at 121 Mountain Rd. for over 2 years now, and when we decided that we needed another unit, we knew who to call ! Thank you SO much Danté and Erika ! You are both terrific ! As we like to say about our Business's Staff Members when they do terrific work (which is ALWAYS, btw), you all are the BACKBONE of the Company ! YOU are the reason that your clients keep coming back, and stay with you for years and years ! Thank you both SO very much ! ??????

I've only just started experiencing things with Extra Space, but so far it has been completely enjoyable. From the beginning the staff has been personable and polite. Ms Erica has been my favorite so far, she took time to explain things and even laughed at a few corny jokes. If the rest of my experience is like the beginning then I'm absolutely pleased to have chosen Extra Space to store my things.

I rented a storage space there today and it was nothing but pure professionalism they treated me with the upmost respect and courtesy very happy and I do recommend them very highly I was greeted by a young lady by the name of Erica very courteous and very professional thank you so much five stars all the way ????

I had called to get a price on a storage unit the manager Ericka helped me and gave me some options about the size and the amount for the storage space. She also informed me about the different sizes they offer. Would recommend this storage unit. Great customer service from the staff.

Ericka is awesome

Erika the manger is so awesome she helped me find a space close to my home she was very attentive knowledgeable and all-around helpful she is the best just by talling her a few items I wanted to store she was able to find the space that worked for me.

Clean location and the staff is very helpful.

Very professional. I was able to get all the information I needed and rented a unit because Ericka was just great. A day after the Holiday Extra Storage was opened to serve us. Thank you so much!!!!!

I'm so pleased exactly what I was looking for.

Great place to store our belongings. The locker and facility are extremely clean and the customer representatives are courteous and professional.

I highly recommend this storage place for anyone in need. Extremely pleasant and helpful office personnel, reasonable prices, very secure and always clean.

I had to move from a large apartment to a much smaller one year and half ago. This Extra Space location was right up the street to where I moved. They offered the best selection and price, extremely nice friendly and helpful office personnel. Very secure and clean place and the only reason I left is because I moved further away. I HIGHLY recommend this company and location.

Very helpful and patient. I will definitely recommend this location or Extra space storage in general to anyone that is looking for storage space.

Out of all the storage rental places around especially here in Pasadena, Extra Space Storage is wonderful. I first rented my storage space for overflow from my house, everyone was great with getting that unit all set up. Then when I needed an place to keep my classic car they have spaces for that! I was amazed because it was an non-climate controlled unit as you would expect, but it was an actual unit and not a space outside, like the other storage companies have, the other storage companies don’t have indoor storage for anything like a classic car. And to top it off there are two awesome reasons to rent from Extra Space Storage. 1. The cost is by far cheaper than any of the others. 2. The staff has always been awesome! Erica in the Pasadena Office on Mountain Road couldn’t be nicer and so professional. You feel like you have an awesome friend in her! I couldn’t recommend Extra Space any more highly than I do! Thank you Erica for all the help and being proactive with me. It means the world!????

Great service, very friendly, and best prices. Happy to recommend!

I highly recommend Extra-Space Storage, Mountain Rd in Pasadena, MD! Erika & Dante we’re so very helpful through the whole process. Because of Covid-19 a move was delayed and they were understanding and accommodating. Everything was done virtually and was seamless!

Very helpful. Very satisfied. Pasadena, MD location.

LaDante was fantastic. Made renting a unit easy. The facility is extremely clean.