Pasadena self storage at 121 Mountain Rd

Ladante was a great help i really appreciate it. He was there to help me and my family with all our needs. Felt very comfortable with the information given to us breaking down all the units to what we needed to store. Appreciate everything Ladante

The manager is so friendly and professiona and goes above and beyond for any of your needs.

Erica and Dante have given me Superior Customer Service! Highly recommended!

Erica has such a great laugh?? She has outstanding customer service and the best personality. She deserves a raise!!! Mahalo for your business and employees ??

The store manager, Ericka is wonderful! She is helpful and always had a smile when I went into the office! If ever I need to store something again I certainly will go back here.

The other day i came in to tour the facility and get a feel of everything. The young woman Ericka was so nice, she was very helpful and very informative. The facility was clean and well taken care of, and the service i received made my experience quick and easy. I will definitely come here if I decide to rent, I know my stuff will be in a safe place

very smooth experience.

Erica was very helpful thank you.

Ericka and Dante have been such a pleasure. They are not only thorough with their help and knowledge, they are tremendously kind.

Ericka was fantastic. She was so helpful, patient, and walked me through everything. Thank you!!! I'm so glad I picked Extra Storage.

Hot. And pain in butt up n down elevator

This particular storage facility off of Mountain in Pasadena Maryland was not bad. We used the facility to park our camper. They do have a good amount of spots at this location which is nice. The staff was always friendly and available whenever I stopped in. No complaints there. The only reason I didn’t give a 5 star is because while we stored our RV, someone cut two big holes in their fence to gain access and unfortunately our camper was literally the only one that seemed to get broken into. Thankfully nothing was inside to steal, only damage to the locking mechanism. Aside from that the facility was good and would use them again.

Fantastic customer service

Associate was very helpful with the process and facility was extremely clean.

Quick easy rentals and very clean!

Exceptional customer service !

I just want to say that DANTÉ provided us with AMAZING customer service. Although Erika was helping other clients at the time of our visit, we could tell that She was doing everything possible to help everyone as quickly and efficiently as possible as well. We have been with Extra Space at 121 Mountain Rd. for over 2 years now, and when we decided that we needed another unit, we knew who to call ! Thank you SO much Danté and Erika ! You are both terrific ! As we like to say about our Business's Staff Members when they do terrific work (which is ALWAYS, btw), you all are the BACKBONE of the Company ! YOU are the reason that your clients keep coming back, and stay with you for years and years ! Thank you both SO very much ! ??????

I've only just started experiencing things with Extra Space, but so far it has been completely enjoyable. From the beginning the staff has been personable and polite. Ms Erica has been my favorite so far, she took time to explain things and even laughed at a few corny jokes. If the rest of my experience is like the beginning then I'm absolutely pleased to have chosen Extra Space to store my things.

I rented a storage space there today and it was nothing but pure professionalism they treated me with the upmost respect and courtesy very happy and I do recommend them very highly I was greeted by a young lady by the name of Erica very courteous and very professional thank you so much five stars all the way ????

I had called to get a price on a storage unit the manager Ericka helped me and gave me some options about the size and the amount for the storage space. She also informed me about the different sizes they offer. Would recommend this storage unit. Great customer service from the staff.