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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8211
Intersections/Landmarks
Liberty Rd and Offutt Rd
Directions from the North
Drive south on I-795 S. Continue onto I-695 S. Take Exit 18. Turn right onto Liberty Rd. Our facility will be on your left after Offutt Rd.
Directions from the South
Drive north on I-695 N. Take Exit 18B. Turn right onto Liberty Rd. Our facility will be on your left after Offutt Rd.
Directions from the East
Drive west on Liberty Rd. Pass Offutt Rd and continue west. Our facility will be on your left.
Directions from the West
Drive east on Liberty Rd. Pass Owings Mill Blvd and continue east. Our facility will be on your right.
Size Disclaimer
*Excludes administrative and insurance fees
June 23, 2022
Posted On Google
mike was friendly and the space he showed me was very clean
Response from Extra Space Storage (6/23/2022)
Hi Paul, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Mike reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!
June 20, 2022
Posted On Google
Brandon was very helpful.
Response from Extra Space Storage (6/21/2022)
Thank you for the review, Shenaka. We're thrilled to know Brandon was able to help! Our team is here to serve you, so give us a call at (410) 521-2600 if you need any future assistance.
June 18, 2022
Posted On Google
Brandon was helpful and provided excellent customer service
Response from Extra Space Storage (6/19/2022)
Hello, Antwan. Thank you for the review. We're so glad Brandon could meet your storage needs. Please stop by the office if you need anything!
June 18, 2022
Posted On Google
I just rented a storage space and the customer service was great.
Response from Extra Space Storage (6/19/2022)
Thank you for the kind words, Cassandra! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-storage if you need anything!
June 7, 2022
Posted On Google
My experience here was not all good at all. I had a lot of issues with damages to my stuff due to mold and water damage in the unit and my claim got denied. I would not come back here at all. Only good thing was Brandon being helpful and discarding of things that was left after I couldn’t get in.
Response from Extra Space Storage (6/8/2022)
Hi Anisha, We are sorry you did not have a 5 star experience with Extra Space. We take your feedback very seriously and will review this internally so we can better serve you in the future. Thank you for taking the time to send us your review. Please give us a call at 888-storage if you would like to discuss this further.
May 28, 2022
Posted On Google
Brandon is an amazing gentleman. Very professional, well spoken, kind and so patient. He made the difference in a very difficult move and storage for me today. He’s a huge asset to Extra Space and I would definitely return if I needed the services again.
Response from Extra Space Storage (5/28/2022)
Thank you for the review, Marie! We pride ourselves on having a friendly, accommodating staff and are so happy Brandon was able to assist you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
May 23, 2022
Posted On Google
Brandon was very helpful! Liberty rd location nice and clean!
Response from Extra Space Storage (5/23/2022)
Thanks for the awesome review, Danielle! We know our customers value clean facilities and helpful staff so we do our best to provide that! We are glad Brandon hit the mark for you. Don't hesitate to stop by the office or contact us at (410) 521-2600 if you need anything.
May 20, 2022
Posted On Google
Brandon was exceptional especially because this was my first time he made the process super easy I recommend him if your coming in !!
Response from Extra Space Storage (5/20/2022)
Thank you for taking the time to leave your review, Jasmine! We're so happy to hear Brandon was accommodating and able to make your rental process super easy! Give us a call at (410) 521-2600 if you need any future assistance.
May 19, 2022
Posted On Google
Thank you so much Brandon for your excellent customer service! ??
Response from Extra Space Storage (5/20/2022)
Thanks for the great review, Birthday! We're glad Brandon provided excellent customer service. Please call us at (410) 521-2600 if you have any questions!
May 14, 2022
Posted On Google
Excellent customer service from Brandon! Clean facility. Not happy with rate increase though!
Response from Extra Space Storage (5/15/2022)
Thank you for the kind words, Carol! We're committed to providing excellent customer service and a clean facility. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (410) 521-2600 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.
May 13, 2022
Posted On Google
Brandon at Extra Space in Randallstown was extremely helpful and made the move in process go on with ease.
Response from Extra Space Storage (5/13/2022)
Hi Ashliegh, thank you for your review. We're glad Brandon was extremely helpful and made the move-in process go on with ease. Stop by our office if you need anything in the future!
May 6, 2022
Posted On Google
Always delightful customer service
Response from Extra Space Storage (4/29/2022)
Thank you for the kind words, Joyce! We're committed to providing excellent customer service. Don’t hesitate to reach out if you need anything at 888-STORAGE.
April 30, 2022
Posted On Google
Stephanie was great!! moving is so stressful and she really made things Smooth
Response from Extra Space Storage (5/4/2022)
Melody, we are so happy to hear that Stephanie could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
April 25, 2022
Posted On Google
Brandon was extremely helpful with helping me set up my storage unit. I would definitely recommend this place for storing your belongings! Thanks again :)
Response from Extra Space Storage (4/25/2022)
Thank you for the kind review, Eva. We're glad Brandon was able to help! Our team is here to serve you, so give us a call at (410) 521-2600 if you need any future assistance.
April 21, 2022
Posted On Google
clean units and great customer service from Brandon and Mike
Response from Extra Space Storage (4/21/2022)
Thank you for the review, Marvin! We pride ourselves on having a friendly, accommodating staff and are so happy Brandon and Mike were able to assist you! Give us a call at 888-storage if you have any questions.
April 19, 2022
Posted On Google
Excellent customer services explained the process in great detail environment was extremely pleasant couldn’t be more please
Response from Extra Space Storage (4/19/2022)
Thank you for the awesome review, Cherylle Brown. We're glad our team was able to explain our rental agreement to you and that you had a pleasant experience with us. Our team is here to serve you, so give us a call at (410) 521-2600 if you need any future assistance.
April 9, 2022
Posted On Google
Thank you for your fast and professional service …each time!
Response from Extra Space Storage (4/9/2022)
Hi Sistah, Thank you for taking the time to leave your review! We pride ourselves on having a fast, profesional staff, so we are thrilled to hear that you had such a positive experience renting with us! As always, give us a call at 888-storage if you need anything.
March 30, 2022
Posted On Google
Micheal was extremely helpful. When faced with a problem with my account after I was moving out, he was reasonable and helpful. Would definitely choose this location again, and wouldn't have moved out if I hadn't moved away from this location.
Response from Extra Space Storage (11/26/2019)
Ryan, we pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Micheal! We’re glad you chose Extra Space!
March 19, 2022
Posted On Google
Friendly, affordable, and clean.
Response from Extra Space Storage (3/19/2022)
Hi Nigeria, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities, and are so glad to hear your experience reflects that. If you ever need anything, please stop by!
March 17, 2022
Posted On Google
Site Manager Michael very helpful and courteous. Having to put household items in storage is never fun, but a great experience in working with someone that's actually in the groove of servicing. I recommend.
Response from Extra Space Storage (3/18/2022)
Thank you for the kind words, Forrest. We're glad Michael was helpful and courteous! Our team is here to serve you, so give us a call at (410) 521-2600 if you need any future assistance.