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Rockville Self Storage at 1249 W Montgomery Ave
Read 89 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units & Storage Lockers
Secure Storage
Climate-Controlled Storage
Other Amenities & Services
- Sturdy moving carts for heavy, bulky items
- Convenient loading dock
- Covered, heated loading bay
- Multiple entrance gates
- Elevators for easy access to upper levels
- Wide-drive aisles to accommodate large moving trucks
- Gate access on Sundays
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 7337
Recent Customer Reviews About This Facility
20 of 89 reviews
January 9, 2021
E. Steve Naum
Posted On Google
Great service, professional attitudes, and clean/convenient/secure storage units!
Response from Extra Space Storage (1/10/2021)
Hi E. Steve, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (301) 825-9720 or stop by the office if you need anything!
December 14, 2020
Nancy Fennell
Posted On Google
I needed a family storage unit for my adult children. Clinton was incredibly kind and made the process very easy. One of my children visited and also appreciated Clinton’s helpful attitude. The facility is clean, safe and fairly priced. Highly recommend!
Response from Extra Space Storage (12/15/2020)
Thank you for your feedback, Nancy! Providing renters with clean and secure facilities is our top priority. We're glad Clinton was able to meet your storage needs. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
November 30, 2020
Matt Parker
Posted On Google
Excellent service. The facility is modern, clean, and accessible. Ample parking and loading bays for the truck. Clint and Aman were professional, helpful, and reliable.
Response from Extra Space Storage (11/30/2020)
Thank you for the review, Matt! We pride ourselves on having a friendly, accommodating staff and are so happy Clint and Aman were able to assist you! We're always here to help with any of your storage needs at 888-storage.
November 27, 2020
Carol G.
Posted On Google
I have been with Extra Space Storage for over 2 years in the past and my experience was excellent in every way. I have decided to use this company again recently and have been having excellent service this time as well. I look forward to enjoying another excellent time for the entire duration of this occupancy. ... Carol G.
Response from Extra Space Storage (11/28/2020)
Hi Carol, thanks so much for your review and for being a loyal customer! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (301) 825-9720 or stop by the office if you need anything!
November 17, 2020
Anais Williams
Posted On Google
Clinton, the manager, is absolutely amazing. This was my first time ever renting a storage unit and he made the process a breeze. He made sure I knew exactly what I was signing, walked me through how to access the building and my unit, had a lock, mattress covers, boxes, etc available for purchase to save me a trip elsewhere, and made sure that I was completely comfortable with everything before going back to his day. I'm sure not everyone will need that level of hand holding, but I did and I couldn't be more appreciative. the facility itself is less than 2 years old so everything is super clean, well lit, the security measures are pretty awesome with you needing a code to access everything, and they have cameras everywhere too. it's an indoor facility, so all units are climate controlled. the only two cons I have are: 1. it’s great that i have to actually access the building with my code to open the drive up gates, but at the same time that takes away apart of the safety factor. i have to exit my car, to walk to the door, to enter my code to get in the building, to open the garage door, to back my car in. That’s not on management , that’s just a process flaw i’d say extra storage should consider. 2. there are 2 drive up gates at the front entrance and 2 at the back, so if there are folks at each, you’d have to wait if you needed to back your car in. but hey, that’s life. waiting your turn is a part of everything. overall I'm extremely happy with renting here and will forever be my go to.
Response from Extra Space Storage (11/17/2020)
We’re thrilled you had a 5-star experience at Extra Space Storage, Anais! Please let us know if there’s anything else we can do to assist you with your storage needs.
November 16, 2020
stephen shipley
Posted On Google
1st Class operation from website to walk-in. Friendly, professional and helpful staff. Competitive pricing. Just take a quick look. That’s all you need.
Response from Extra Space Storage (11/17/2020)
Stephen, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!
November 4, 2020
Melanie Robinson
Posted On Google
After so many last minute changes to my move the one thing that went 100% well was finding a storage unit and helpful staff. Clint was invaluable during my move in process. Then there was Amair (I think) when it turned out I had more stuff to put in storage than planned. And last but not least I wasnt going to keep a unit but after some thinking i decided to keep but get a different unit. Nasir helped me over the phone and to my luck he was there when I went by a week later. Helpful, simple and quick. Great team here! ****11 months later im back at extra space to and they are fantastic as usual. I really am greatful for the staff here.
Response from Extra Space Storage (12/13/2019)
Hi Melanie, thank you for taking the time to share your feedback! It is wonderful to hear that our team provided you with the excellent service we strive to provide for all of our customers! We are thrilled you are happy with the service you received. Thank you for choosing Extra Space Storage! Don't hesitate to stop by our office or give us a call at (301) 825-9720 if you need any future assistance!
November 2, 2020
S Vota
Posted On Google
This facility is fairly new and I found the staff (Ashley, Clinton, and Lamond) very helpful. I dealt with three different people in the office over different days and everybody was helpful. I haven’t used a lot of other storage facilities in the past but this one seems very clean and climate control works. I think, with any storage facility, the biggest problem is the other users and if they screw things up somehow (mostly by moving at same time you want to) ... but this one seems to work pretty well. I just moved my stuff in less than a week ago and I’m happy so far. 2 suggestions: Make the security codes easier to deal with. make the keypads, where you have to enter your code over and over , higher up — better yet use key fobs — maybe fobs that hold your code temporarily and you just use when moving alot ( ie you check them out when you get a loading dock, from a machine in the dock —- that maybe trades you the fob for a credit card... ). Entering codes every time you ride an elevator is a pain! Make elevators bigger too. Elevator doors should always face the nearest loading dock. Add hand sanitizer stations by the keypads and make sure bathroom soap never runs out!!
Response from Extra Space Storage (11/3/2020)
Thank you so much for your kind words, S. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ashley, Clinton, and Lamond. Thank you for your suggestions! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.
October 31, 2020
Carol Cernugel
Posted On Google
This location was a great experience: clean, safe and the staff is very accommodating. We needed two storage units, but didn’t know it from the start. They found us one close to the first, making everything so convenient and easy. They always did what they said they would do and were unfailingly polite and professional. We still have our original unit, and since the location is convenient to work and home, I can’t imagine not having it as long as we need extra storage. ;-)
Response from Extra Space Storage (11/1/2020)
Thank you for your feedback, Carol! Providing renters with clean and secure facilities is our top priority. We pride ourselves on having an accommodating staff and are so happy they were able to assist you! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Don't hesitate to reach out if you need anything!
October 7, 2020
Toni Calzone
Posted On Google
location, customer service, pricing, security, and cleanliness make this a great experience
Response from Extra Space Storage (10/7/2020)
Thank you for your feedback, Toni! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Call us if there is anything else we can do to assist you!?
October 6, 2020
Ira Rickman
Posted On Google
Clinton and Ashley were super helpful! I needed a short term storage solution and was able to set everything up over the phone. They made it easy to use and walked me through the whole process
Response from Extra Space Storage (10/7/2020)
Thank you for taking the time to leave a positive rating, Ira! Your feedback means a lot to our team. We're glad Clinton and Ashley were super helpful. Call us if there is anything else we can do to assist you!?
September 30, 2020
Daniel Carpenter
Posted On Google
I found Extra Storage Space to be reasonable in pricing and their customer service was far more than what I expected. The property is well maintained and provides superior security for your most valuable assets. Special shout out to Ashley at the Rockville location.
Response from Extra Space Storage (9/30/2020)
Thank you for your feedback, Daniel! Providing renters with clean and secure facilities is our top priority. We're glad Ashley was able to meet your storage needs. Call us if there is anything else we can do to assist you!?
September 23, 2020
Laura Drebushenko
Posted On Google
Very impressed by the whole experience. It was easy to reserve a space online, which was quickly followed up with a phone call from them to ensure I knew how everything worked and how to get to my space. Once there, there are garage spaces that you can pull into. Carts are located just inside the door. Everything is very secure. A pin is required to get into all doors, as well as to use the elevator.
Response from Extra Space Storage (9/24/2020)
Thank you, Laura, for the kind words! Here at Extra Space Storage, we are committed to being the most convenient, secure, and professional storage solution in your neighborhood! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-STORAGE.
September 23, 2020
Lawrence Snider
Posted On Google
Excellent. Ashley was extremely helpful, knowledgeable, and really knew her stuff. Very pleased w decision to go with Extra Space Storage!!.
Response from Extra Space Storage (9/24/2020)
Lawrence, we are so happy to hear that Ashley could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please call 888-STORAGE if you have any questions.
September 21, 2020
Naomi Henderson
Posted On Google
In these challenging times I have, like many others, have to shift how I live. ESS made it possible for me to hang onto possessions while need to move into smaller space until America "resets' and we can return to larger quarters. The staff were helpful and had good suggestions that helped us choose the right size storage for our needs and it is easy to get in/out of the site which is well-lit, safe and secure.
Response from Extra Space Storage (9/22/2020)
Thanks for the kind words, Naomi! We pride ourselves on keeping our storage facility clean, organized, and well lit and are thrilled to hear your experience reflects that! We take great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Don't hesitate to reach out if you need anything!?
September 11, 2020
Lois Vuolo
Posted On Google
It would have been great if I had the right number for my specific container. It became very confusing and somewhat irritating. Ashley was lovely. She solved the problem. Other than that, so far all is well. Hope tomorrow goes fine since I have a few things to store. ??????
Response from Extra Space Storage (9/11/2020)
Hello Lois. Thank you so much for taking the time to share your experience with us! We are sorry to hear that you were originally given the wrong storage unit number, but happy that Ashley was able to resolve the issue for you. Don't hesitate to stop by the office or contact us at 888-STORAGE if you need anything else in the future.
September 8, 2020
Kenneth Quittman
Posted On Google
The facility is new and clean. Staff are super-professional, friendly and helpful. Great location near I-270. Multiple entrances, loading areas, hand carts, elevators. Ashley and Clinton are great to work with and made selecting a space and signing up welcoming and simple. Based on what I have seen so far, looks like a great place and would highly recommend!
Response from Extra Space Storage (9/9/2020)
Thanks for your positive feedback, Kenneth. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Ashley and Clinton reflects that! We really appreciate the recommendation as well as the 5-star review!
September 8, 2020
grace chen
Posted On Google
They are Excellent !
Response from Extra Space Storage (9/8/2020)
Hello, Grace. Thanks for the positive feedback! We're so happy we have customers like you. Please let us know if you need any assistance or have any questions!
September 1, 2020
Donte Griffin
Posted On Google
Ashley was so helpful and helping me find the right unit, she was patient with me and showed me several different sizes and options! She is such a beautiful soul that radiates positive energy??????????????
Response from Extra Space Storage (9/2/2020)
Thanks, Donte! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Ashley was able to provide that for you! Our team is happy to help!
August 17, 2020
BunnieTv norfleet
Posted On Google
Ashley and Clinton were very knowledge about my storage unit. I definitely felt confortable leaving my items here. I would definitely recommand this location.
Response from Extra Space Storage (8/18/2020)
Thank you for the review, Bunnietv! We pride ourselves on having a friendly, accommodating staff and are so happy Ashley and Clinton were able to assist you. Please give us a call if you have any questions!
Frequently Asked Questions
Do I need climate controlled storage in Rockville, MD?
How tall are self storage units in Rockville, MD?
Where can I buy moving supplies in Rockville, MD?
What is the smallest storage unit I can rent in Rockville, MD?
How far in advance do I need to reserve a storage unit in Rockville, MD?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
W Montgomery Ave and I-270
Directions from the North
Drive south on I-270 S. Take Exit 6A. Turn right onto W Montgomery Ave. Turn right onto Hurley Ave. Our facility will be straight ahead.
Directions from the South
Drive north on I-270 N. Take Exit 6B. Merge onto W Montgomery Ave. Turn right onto Hurley Ave. Our facility will be straight ahead.
Directions from the East
Drive west on W Montgomery Ave. Pass I-270 and continue west. Turn right onto Hurley Ave. Our facility will be straight ahead.
Directions from the West
Drive east on W Montgomery Ave. Pass Darnestown Rd and continue east. Turn left onto Hurley Ave. Our facility will be straight ahead.