Rockville Self Storage at 1249 W Montgomery Ave

Great service, professional attitudes, and clean/convenient/secure storage units!

I needed a family storage unit for my adult children. Clinton was incredibly kind and made the process very easy. One of my children visited and also appreciated Clinton’s helpful attitude. The facility is clean, safe and fairly priced. Highly recommend!

Excellent service. The facility is modern, clean, and accessible. Ample parking and loading bays for the truck. Clint and Aman were professional, helpful, and reliable.

I have been with Extra Space Storage for over 2 years in the past and my experience was excellent in every way. I have decided to use this company again recently and have been having excellent service this time as well. I look forward to enjoying another excellent time for the entire duration of this occupancy. ... Carol G.

Clinton, the manager, is absolutely amazing. This was my first time ever renting a storage unit and he made the process a breeze. He made sure I knew exactly what I was signing, walked me through how to access the building and my unit, had a lock, mattress covers, boxes, etc available for purchase to save me a trip elsewhere, and made sure that I was completely comfortable with everything before going back to his day. I'm sure not everyone will need that level of hand holding, but I did and I couldn't be more appreciative. the facility itself is less than 2 years old so everything is super clean, well lit, the security measures are pretty awesome with you needing a code to access everything, and they have cameras everywhere too. it's an indoor facility, so all units are climate controlled. the only two cons I have are: 1. it’s great that i have to actually access the building with my code to open the drive up gates, but at the same time that takes away apart of the safety factor. i have to exit my car, to walk to the door, to enter my code to get in the building, to open the garage door, to back my car in. That’s not on management , that’s just a process flaw i’d say extra storage should consider. 2. there are 2 drive up gates at the front entrance and 2 at the back, so if there are folks at each, you’d have to wait if you needed to back your car in. but hey, that’s life. waiting your turn is a part of everything. overall I'm extremely happy with renting here and will forever be my go to.

1st Class operation from website to walk-in. Friendly, professional and helpful staff. Competitive pricing. Just take a quick look. That’s all you need.

After so many last minute changes to my move the one thing that went 100% well was finding a storage unit and helpful staff. Clint was invaluable during my move in process. Then there was Amair (I think) when it turned out I had more stuff to put in storage than planned. And last but not least I wasnt going to keep a unit but after some thinking i decided to keep but get a different unit. Nasir helped me over the phone and to my luck he was there when I went by a week later. Helpful, simple and quick. Great team here! ****11 months later im back at extra space to and they are fantastic as usual. I really am greatful for the staff here.

This facility is fairly new and I found the staff (Ashley, Clinton, and Lamond) very helpful. I dealt with three different people in the office over different days and everybody was helpful. I haven’t used a lot of other storage facilities in the past but this one seems very clean and climate control works. I think, with any storage facility, the biggest problem is the other users and if they screw things up somehow (mostly by moving at same time you want to) ... but this one seems to work pretty well. I just moved my stuff in less than a week ago and I’m happy so far. 2 suggestions: Make the security codes easier to deal with. make the keypads, where you have to enter your code over and over , higher up — better yet use key fobs — maybe fobs that hold your code temporarily and you just use when moving alot ( ie you check them out when you get a loading dock, from a machine in the dock —- that maybe trades you the fob for a credit card... ). Entering codes every time you ride an elevator is a pain! Make elevators bigger too. Elevator doors should always face the nearest loading dock. Add hand sanitizer stations by the keypads and make sure bathroom soap never runs out!!

This location was a great experience: clean, safe and the staff is very accommodating. We needed two storage units, but didn’t know it from the start. They found us one close to the first, making everything so convenient and easy. They always did what they said they would do and were unfailingly polite and professional. We still have our original unit, and since the location is convenient to work and home, I can’t imagine not having it as long as we need extra storage. ;-)

location, customer service, pricing, security, and cleanliness make this a great experience

Clinton and Ashley were super helpful! I needed a short term storage solution and was able to set everything up over the phone. They made it easy to use and walked me through the whole process

I found Extra Storage Space to be reasonable in pricing and their customer service was far more than what I expected. The property is well maintained and provides superior security for your most valuable assets. Special shout out to Ashley at the Rockville location.

Very impressed by the whole experience. It was easy to reserve a space online, which was quickly followed up with a phone call from them to ensure I knew how everything worked and how to get to my space. Once there, there are garage spaces that you can pull into. Carts are located just inside the door. Everything is very secure. A pin is required to get into all doors, as well as to use the elevator.

Excellent. Ashley was extremely helpful, knowledgeable, and really knew her stuff. Very pleased w decision to go with Extra Space Storage!!.

In these challenging times I have, like many others, have to shift how I live. ESS made it possible for me to hang onto possessions while need to move into smaller space until America "resets' and we can return to larger quarters. The staff were helpful and had good suggestions that helped us choose the right size storage for our needs and it is easy to get in/out of the site which is well-lit, safe and secure.

It would have been great if I had the right number for my specific container. It became very confusing and somewhat irritating. Ashley was lovely. She solved the problem. Other than that, so far all is well. Hope tomorrow goes fine since I have a few things to store. ??????

The facility is new and clean. Staff are super-professional, friendly and helpful. Great location near I-270. Multiple entrances, loading areas, hand carts, elevators. Ashley and Clinton are great to work with and made selecting a space and signing up welcoming and simple. Based on what I have seen so far, looks like a great place and would highly recommend!

They are Excellent !

Ashley was so helpful and helping me find the right unit, she was patient with me and showed me several different sizes and options! She is such a beautiful soul that radiates positive energy??????????????

Ashley and Clinton were very knowledge about my storage unit. I definitely felt confortable leaving my items here. I would definitely recommand this location.