Extra Space Storage facility on 204 N Stonestreet Ave - Rockville, MD
(17 REVIEWS)

Rockville self storage at 204 N Stonestreet Ave

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7171

Directions

Intersections/Landmarks

Woodland Rd and N Stonestreet Ave

Directions from the North

Drive southeast on MD-355 S. Turn left onto Park Rd. Turn left onto N Stonestreet Ave. Our facility will be on your left.

Directions from the South

Drive northwest on MD-355 N. Turn right onto Park Rd. Turn left onto N Stonestreet Ave. Our facility will be on your left.

Directions from the East

Drive northwest on MD-586 N. Take the Stonestreet Avenue exit and continue north onto S Stonestreet Ave. Turn left onto Park Rd. Turn right onto N Stonestreet Ave. Our facility will be on your left.

Directions from the West

Drive southeast on MD-28 E. Turn left onto Maryland Ave. Turn right onto E Middle Ln. Continue east onto Park Rd. Turn left onto N Stonestreet Ave. Our facility will be on your left.

Frequently Asked Questions at 204 N Stonestreet Ave

Are packages accepted at storage units in Extra Space Storage at 204 N Stonestreet Ave?

Can I live in a storage unit in Rockville?

Do I have to sign a lease to get a storage unit in Rockville?

How far in advance do I need to reserve a storage unit?

How secure are storage units in Rockville?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 30, 2022

Mark N.

Posted On Google

OVERALL RATING

Manager was extremely helpful and professional. Takes whatever time is needed to make sure your questions are answered. Great attitude. Very knowledgeable about storage spaces. A pleasure to deal with.

Response from Extra Space Storage (6/30/2022)

Hi Mark, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 29, 2022

Michael F.

Posted On Google

OVERALL RATING

Kat and the team at the Stonestreet location have been terrific and very accommodating. The facility is clean, easy to access, and I’ve always had my questions answered promptly. Recommend!

Response from Extra Space Storage (6/29/2022)

Hi Michael, thank you for recommending us. We're glad Kat and our team have been terrific and very accommodating. We're so happy to hear that your experience with the access and cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions.

June 26, 2022

emily h.

Posted On Google

OVERALL RATING

This was our first time renting storage space for a move and the site manager, Kat, was a lifesaver. She was incredibly patient with all of our questions, not to mention friendly, professional, and just altogether excellent at her job. She also went out of her way to find ways to make our otherwise stressful move as smooth as possible. She has a real talent for customer relations and was a key reason we went with Extra Space Storage over other options in the area. ?? Thanks Kat!

Response from Extra Space Storage (6/27/2022)

Hi Emily Hsu, thank you for your review. We're glad Kat was incredibly patient with all of your questions, not to mention friendly, and professional. We're happy we were able to provide a smooth rental experience. As always, give us a call at 888-storage if you need anything.

June 20, 2022

Randy M.

Posted On Google

OVERALL RATING

This is the best customer service I have received and witnessed. Kay took great care of me and answered all my questions. The facility is brand new and has covered parking which is great for not so great weather. The security is unmatched it’s really nice to know that our belongings are safe. Overall we truly recommend it!!

Response from Extra Space Storage (6/21/2022)

Thank you for your kind words, Randy. We're glad Kay took care of you and answered all your questions. Security is our top priority and we appreciate that you have trusted us with your belongings! Please stop by the office or reach out to us at 888-storage if you have any questions!

June 17, 2022

Jedi N.

Posted On Google

OVERALL RATING

My Experience with Extra Space Storage Team has been wonderful. The process has gone very smoothly. They are Professionals that have above/beyond the call of duty!

Response from Extra Space Storage (6/18/2022)

Thank you, Jedi, for the great rating. It's wonderful to hear you had a positive experience with us and that our team has been wonderful and professional. We want you to know that we are here to assist you with any further storage needs! Give us a call at (301) 761-3200 if anything comes up!

June 13, 2022

c k.

Posted On Google

OVERALL RATING

We were very pleased with our visit and subsequent storage rental with Extra Space Storage on N. Stonestreet in Rockville, Md. Mr. Risal spend considerable time and effort to accommodate our expectations, concerns and requirements. He was thorough in his knowledge of the storage facility and the storage process which he explained in great detail. We were impressed with the amount of time he spent with us and his patience and positive and reassuring demeanor. Please pass this commendation on to Mr. Risal. We also were very impressed with the Manager, Kat, who also took us time to orient us during a visit. When moving our belongings into our storage unit we found the facility very clean and easy to use.

Response from Extra Space Storage (6/14/2022)

Hi C. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mr. Risal. Thank you for going above and beyond as our customer to share this with us! We look forward to doing the same for you, so please let us know if you need anything at 888-storage!

June 9, 2022

brian V.

Posted On Google

OVERALL RATING

Kat is very pleasant and quite helpful. The facility is clean and well lit. I'm very pleased with the service and prices so far.

Response from Extra Space Storage (6/10/2022)

Hi Brian, thank you for your review. We're glad Kat is very pleasant and quite helpful. We pride ourselves on keeping our storage facility clean and well lit and are thrilled to hear your experience reflects that! We are so happy you are satisfied with your rental rate! Don’t hesitate to stop by the office if you need anything.

June 7, 2022

Victor C.

Posted On Google

OVERALL RATING

The space is new with amazing customer service from the staff, namely Mr. Risal; whom is very knowledgeable and attentive to the customers needs for storage.

Response from Extra Space Storage (6/8/2022)

Hi Victor, Thank you for taking the time to leave your review! We pride ourselves on having an attentive, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Risal! As always, give us a call at 888-storage if you need anything.

May 26, 2022

Suzi M.

Posted On Google

OVERALL RATING

Just moved into my unit @ this brand new Extra Space Storage and I could not be more pleased! The location is easy to get to, has ample parking, and is extremely clean and well lit. I was assisted by Manoj while checking in and he went above and beyond to make sure I was knowledgeable in how to access my unit & use the door codes. I would absolutely recommend this location to anyone in need of a storage facility!

Response from Extra Space Storage (5/27/2022)

Thank you, Suzi! We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! We're glad Manoj went above and beyond to make sure you were knowledgeable about how to access your unit and use the door codes. Thanks for recommending Extra Space Storage! Stop by our office if you need anything in the future!

May 26, 2022

Gary R.

Posted On Google

OVERALL RATING

Such a pleasant experience. Incredible customer service. The manager, Kat Hill is one in a million. She actually made moving in to the storage unit fun and easy. Note to Management: do whatever you need to do to retain Kat. Employees like her are few and far between.

Response from Extra Space Storage (5/27/2022)

Hi Gary, thanks so much for your review! We are thrilled to hear your experience was pleasant. We're committed to providing excellent customer service. We're glad Kat Hill made moving into the storage unit fun and easy. Stop by our office if you need anything in the future!

May 24, 2022

ADOLFO C.

Posted On Google

OVERALL RATING

I'm very pleased with kat Hill service on my new storage space. excellent environment to stay.

Response from Extra Space Storage (5/25/2022)

Thank you for the kind words, Adolfo! We're committed to providing excellent customer service, so we are thrilled to hear your experience with Kat Hill reflects that. Stop by our office if you need assistance or have any questions.

May 23, 2022

Chris

Posted On Google

OVERALL RATING

The storage space is clean and organized well, the store manager was super friendly and helpful. The store is easy to find and access from the main highway, I am happy I found this storage facility so close to my home.

Response from Extra Space Storage (5/24/2022)

Hi Chris, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Let us know if we can?do anything else to help at 888-storage.

May 20, 2022

Michael H.

Posted On Google

OVERALL RATING

I spoke with Kat and she provided outstanding customer service. She was professional, precise, and extremely helpful in my storage needs and concerns. Kat took the time to explain every detail of my arrangement and answered every question I had with a personal touch. Kat is the kind of person and employee every organization needs.

Response from Extra Space Storage (5/20/2022)

Hi Michael, thank you for your review. We're glad Kat provided outstanding customer service, and was professional, and precise. Stop by our office if you need anything in the future!

May 20, 2022

Sylonda D.

Posted On Google

OVERALL RATING

Kat is amazing! She was immediately personable and went out of her way to address my questions. She has definitely peaked my interest in working with the company. I look forward to seeing how I can work with the company, and more importantly watching Kat’s career trajectory in the company.

Response from Extra Space Storage (5/21/2022)

Hi Sylonda, thanks so much for your review! We are thrilled to hear your experience with Kat was positive and are always here to help with your storage needs! Give us a call at (301) 761-3200 or stop by the office if you need anything!

May 19, 2022

Rico M.

Posted On Google

OVERALL RATING

Kay provided an wonderful experience, she explained the whole process thoroughly from beginning to end. I really enjoyed her upbeat spirit, I am going to recommend this location to everyone I know. Thank you Kat I really appreciate your help.

Response from Extra Space Storage (5/19/2022)

Hi Rico, thank you for recommending us. We're glad Kay provided a wonderful experience and explained the whole process thoroughly from beginning to end. As always, give us a call at 888-storage if you need anything.

May 17, 2022

Danny S.

Posted On Google

OVERALL RATING

This facility is brand new and it looks it. It's clean, lots of light, covered parking, and plenty of units available in various sizes at competitive prices. The staff were extremely helpful and knowledgable. They made our first storage unit rental experience very pleasant.

Response from Extra Space Storage (5/18/2022)

Thanks for the kind words, Danny! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.