Extra Space Storage facility on 11850 Parklawn Dr - Rockville, MD
(377 REVIEWS)

Rockville self storage at 11850 Parklawn Dr

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0380

Directions

Intersections/Landmarks

Randolph Rd and Parklawn Dr

Directions from the North

Drive south on Rockville Pike. Turn right onto Towne Rd. Turn left onto Montrose Pkwy. Continue onto Randolph Rd. Turn right onto Parklawn Dr. Our facility will be on your right.

Directions from the South

Drive north on Rockville Pike. Take the exit for Montrose Pkwy. Turn right onto Montrose Pkwy. Continue onto Randolph Rd. Turn right onto Parklawn Dr. Our facility will be on your right.

Directions from the East

Drive west on Randolph Rd. Turn left onto Parklawn Dr. Our facility will be on your right.

Directions from the West

Drive east on Montrose Rd. Continue onto Montrose Pkwy. Continue onto Randolph Rd. Turn right onto Parklawn Dr. Our facility will be on your right.

Frequently Asked Questions

How cold can a storage unit get in the winter at 11850 Parklawn Dr storage facility in Rockville?

Where can I store my RV when not in use in Rockville?

Can I visit my storage unit after hours at 11850 Parklawn Dr?

What size storage unit do I need for a 4 bedroom house at the storage facility near 11850 Parklawn Dr?

Can I store my boat in a storage unit at 11850 Parklawn Dr in Rockville?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 6, 2022

Kyle

Posted On Google

OVERALL RATING

Met a guy named Steven who was very helpful & knowledgeable. I was just in the process of shopping around for rates but because of his customer service, when I'm ready, this location will be where I go.

Response from Extra Space Storage (6/7/2022)

Hi Kyle, Thank you for taking the time to leave your review! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Steven! We are here to help! Please give us a call at 888-storage if anything comes up.

May 26, 2022

Nunya B.

Posted On Google

OVERALL RATING

Steven and Jhon is awesome they were patient, informative and very helpful. Moving in itself is very stressful in itself. Thank you very much.

Response from Extra Space Storage (5/27/2022)

Thank you for the kind words, Nunya. We're glad Steven and Jhon were patient, informative, and very helpful. Stop by our office if you need assistance or have any questions.

May 23, 2022

Brian C.

Posted On Google

OVERALL RATING

Extremely clean and well maintained facility. Steven was very friendly and attentive to my needs. I look forward to storing here.

Response from Extra Space Storage (5/23/2022)

Hi Brian, your kind review is appreciated! We make it a priority to provide clean, well-maintained facilities with friendly and attentive staff so we are glad to hear your experience with Steven reflects that. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

May 21, 2022

Joanna D.

Posted On Google

OVERALL RATING

Very patient. John helped me see all possible unit options, answered all my questions, gave me reassurance about what the next steps would look like. They were all very kind and understanding. The space and storage units all look cleaned and well maintained.

Response from Extra Space Storage (5/21/2022)

Thanks for the great review, Joanna! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with John reflects that! Please call us at (301) 984-0090 if you have any questions!

May 21, 2022

Sandy M.

Posted On Google

OVERALL RATING

Steven Henriquez helped us. He was incredibly friendly, professional, and willing to do whatever it takes to get us a new unit. We traveled from Pennsylvania and had no other way to get a bigger unit. He stepped up to the plate and hit a home run!! We count not appreciate him more.

Response from Extra Space Storage (5/22/2022)

Hi Sandy, thank you for your review. We're glad Steven Henriquez helped you, was incredibly friendly, and professional. Stop by our office if you need anything in the future!

May 18, 2022

Destinee M.

Posted On Google

OVERALL RATING

Great experience over the last 2.5 years of keeping my storage here. The process of obtaining the unit was simple and easy. The place is very secure and I was never worried about my belongings. The process of turning the unit back over was also easy. I had no issues. I would like to note that when I originally got the unit it was $102/mo. It eventually increased over the 2 years to $202/mo (not including insurance) due to annual rate increase. Just something to be aware for and budget for if need be.

Response from Extra Space Storage (5/18/2022)

Hi Destinee, thanks so much for your review! We are thrilled to hear your experience was great. We're happy we were able to provide a smooth rental experience. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 11, 2022

Jose L.

Posted On Google

OVERALL RATING

Excellent and very efficient service.

Response from Extra Space Storage (5/11/2022)

Thank you for the kind words, Jose Luis Di! We're committed to providing excellent customer service. Stop by our office if you need anything in the future!

May 10, 2022

Cindy B.

Posted On Google

OVERALL RATING

The Extra Space Storage at 11850 Parklawn Drive in Rockville, MD has new management and they quickly proved to me that they value customer service. The office staff are pleasant, professional and helpful. Thank you, Steven, for the extra effort and kindness today.

Response from Extra Space Storage (5/11/2022)

Thank you for the kind words, Cindy! We're committed to providing excellent customer service. We're glad our team is pleasant, professional, and helpful. Please stop by the office or give us a call at 888-STORAGE or stop by the office.

May 9, 2022

leila k.

Posted On Google

OVERALL RATING

Very well organized business. I was able to rent my storage unit online very easily. The place is clean. All my calls were answered. Steve is very friendly, helpful and easy going. Great experience!

Response from Extra Space Storage (5/10/2022)

Hi Leila, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.

May 3, 2022

Laura K.

Posted On Google

OVERALL RATING

Very friendly and thorough with all information. Gave me a good price too! Very clean and well maintained. John was very friendly and helpful!

Response from Extra Space Storage (5/4/2022)

Hi Laura, thank you for your review. We're glad our team was very friendly, thorough with all information, and gave you a good price too! We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. If you ever need anything, feel free to stop by.

May 2, 2022

Glenwood J.

Posted On Google

OVERALL RATING

I had a few issues that I wasn't please about & very angry & Jonathan was very professional in helping me with my problems & it made feel like I known him all my life. I'm very please he running thing so smoothly at Extra Space. I feel that the weigh is off my shoulders. Thanks again Jonathan for all your help. Glenwood Johnson

Response from Extra Space Storage (3/18/2022)

Hi Glenwood, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Jonathan! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 2, 2022

Yanick J.

Posted On Google

OVERALL RATING

Excellent Services. Clean environment. Excellent Management. Mr. Jonathan and Mr. Steven are doing an amazing job keeping everything wonderful. Total convenience!

Response from Extra Space Storage (5/2/2022)

Thank you for the review, Yanick! We pride ourselves on having a friendly, accommodating staff and are so happy Mr. Jonathan and Mr. Steven were able to assist you! We're always here to help at 888-storage.

April 16, 2022

Shana W.

Posted On Google

OVERALL RATING

Lobby is clean, bright, quiet and spacious. John was very helpful and fast. He offered me the best deal in the area after driving around from a few other places. I was able to rent a ground level unit for only $58 and everyone else wanted to charge me $199 and up for the same size unit on the second floor which would require elevator use to get all of my items in the unit.

Response from Extra Space Storage (4/17/2022)

Hi Shana, thank you for your review! We're so happy to hear that your experience with John and the cleanliness of the facility has been positive! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if you need any assistance in the future.

March 24, 2022

Xavier R.

Posted On Google

OVERALL RATING

These guys are great! Everything was easy peasy.

Response from Extra Space Storage (3/24/2022)

Thank you for the excellent rating, Xavier! We're happy we were able to provide a smooth rental experience. Feel free to reach out at any time at 888-storage.

March 8, 2022

Billy M.

Posted On Google

OVERALL RATING

Clean and well maintained

Response from Extra Space Storage (3/8/2022)

Hi Billy, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 2, 2022

Leandro M.

Posted On Google

OVERALL RATING

I've used this location for a couple of years. Very clean and well kept. The staff are super friendly and curtious. I used to go to multiple storage places but this location stands out. Great place to store things and would recommend it for others! Update- still using this location and was able to find another storage even though I reserved a unit with two doors. Online it stated there was no other units but that was not the case. Staff was very helpful and I will continue to use them and refer people here!

Response from Extra Space Storage (3/3/2022)

Hi Leandro, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

February 28, 2022

Tammy P.

Posted On Google

OVERALL RATING

Great service

Response from Extra Space Storage (2/28/2022)

Thank you for the kind words, Tammy! We're committed to providing excellent customer service. Don’t hesitate to reach out if you need anything at 888-STORAGE.

February 23, 2022

Peter W.

Posted On Google

OVERALL RATING

Staff was very knowledgable

Response from Extra Space Storage (2/23/2022)

Thanks for the review, Peter! We are so happy we could meet your storage needs at Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions!

February 16, 2022

James C.

Posted On Google

OVERALL RATING

Staff is super friendly. They're easy to book with and their automated online payment system makes easy to pay your rent and manage your account.

Response from Extra Space Storage (2/16/2022)

Thanks for the review, James! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?

February 13, 2022

Derek W.

Posted On Google

OVERALL RATING

Jonathan was great to work with and he was very friendly. Premises are also clean and well maintained.

Response from Extra Space Storage (2/13/2022)

Hello, Derek. Thank you for the review. We're so glad Jonathan could meet your storage needs. Please stop by the office if you need anything!