Extra Space Storage facility on 12030 Parklawn Dr - Rockville, MD
(425 REVIEWS)

Rockville self storage at 12030 Parklawn Dr

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0119

Directions

Intersections/Landmarks

Randolph Rd and Parklawn Dr

Directions from the North

Drive south on Rockville Pike. Turn right onto Towne Rd. Turn left onto Montrose Pkwy. Continue onto Randolph Rd. Turn left onto Parklawn Dr. Our facility will be on your left.

Directions from the South

Drive north on Rockville Pike. Take the exit for Montrose Pkwy. Turn right onto Montrose Pkwy. Continue onto Randolph Rd. Turn left onto Parklawn Dr. Our facility will be on your left.

Directions from the East

Drive west on Randolph Rd. Turn right onto Parklawn Dr. Our facility will be on your left.

Directions from the West

Drive east on Montrose Rd. Continue onto Montrose Pkwy. Continue onto Randolph Rd. Turn left onto Parklawn Dr. Our facility will be on your left.

Frequently Asked Questions

Why should I use climate controlled storage in Rockville, MD?

What is the largest storage unit I can rent at 12030 Parklawn Dr?

What is the average height of a storage unit at the storage facility on Parklawn Dr?

What size storage unit do I need for a 2 bedroom apartment at the storage faculty near Parklawn Dr?

Does the Extra Space storage facility on Parklawn Dr have 24 hour access self storage?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 25, 2022

Patricia G.

Posted On Google

OVERALL RATING

Manoj Risal was very helpful assisting me with storage units. He explained all of the units and pricing and personally led me to the units- Ken Grier

Response from Extra Space Storage (6/26/2022)

Hello, Patricia. Thank you for the 5-star review! We're so happy Manoj could help. If you need anything in the future, feel free to stop by or call us at 888-storage!

June 11, 2022

Reilyn D.

Posted On Google

OVERALL RATING

Ever since I got to this extra storage mr.manojo have been so helpful and kind I really recommend this location. It’s always clean and quiet.

Response from Extra Space Storage (6/11/2022)

Thanks for the kind words, Reilyn Design! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (301) 984-2500 if you need anything.

June 8, 2022

Beatrice F.

Posted On Google

OVERALL RATING

I am confident my belongings are always safe there, and it's very clean always, and quite accommodating, but did not like a sudden price jump. I wish you could try to maintain the same price for customers who have been with you for at least 5 months. Thanks.

Response from Extra Space Storage (11/5/2021)

Hi Beatrice, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Please stop by the office or give us a call at 888-STORAGE.

June 7, 2022

no n.

Posted On Google

OVERALL RATING

I was looking long time for the storage and I meet Miss Lillian Silva at Extra Space Storage, nothing I was very satisfied with our great customer service abilities, thank you very much Miss Silva

Response from Extra Space Storage (6/8/2022)

Thank you for the kind words, No! We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE.

June 4, 2022

Becky, M.

Posted On Google

OVERALL RATING

Great customer service. Friendly and professional. Lily was fantastic to work with!

Response from Extra Space Storage (6/5/2022)

Thank you for the kind words, Becky, Marion, And! We're committed to providing excellent customer service. We're glad Lily was fantastic to work with! Please stop by the office or give us a call at 888-STORAGE.

June 3, 2022

Marvin M.

Posted On Google

OVERALL RATING

Lilly in the office was super helpful with our transfer! We did the rapid rental online and it was quick and easy. Definitely recommend this location

Response from Extra Space Storage (6/3/2022)

Hi Marvin, thank you for recommending us. We're glad Lilly was super helpful with your transfer! Stop by our office if you need assistance or have any questions.

June 2, 2022

DrHargrove

Posted On Google

OVERALL RATING

Impeccable customer service! Clean, air conditioned access to storage?! YES!!

Response from Extra Space Storage (6/2/2022)

Hi DrHargrove, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!

May 31, 2022

Carl A.

Posted On Google

OVERALL RATING

As a return customer, it is good to see all the positive changes made at Extra Space Storage! After an 8 year rental, promising not to return, I found myself in need of storage again. The assistant store manager, Manoj Risal, was there to serve. He was professional, and pleasant to work with. He didn’t mind taking me around to see various options, even though it was time for his lunch. The customer came first! Together upon his return, we looked and several units to make certain I was pleased. Thanks Mr. Risal for your excellent customer service. You confirm why I am back again!

Response from Extra Space Storage (6/1/2022)

We're so excited to have you back at Extra Space Storage, Carl. Thank you for trusting us with your valued items and for giving us the opportunity to work with you again! We're glad Manoj Risal was professional, pleasant to work with, and didn’t mind taking you around to see various options. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 24, 2022

Gloria R.

Posted On Google

OVERALL RATING

Need a place for storage? Look no further! New customer, heard about from existing customer, and I am very impressed with the efficiency and professionalism exhibited by the administration, in particular, Lilly! She understands customer service and is willing to help, and with a pleasant service attitude. Needed support with digital contract, no problem! Needed help when on property, no problem! The place is clean and I am a happy customer. Check them out!

Response from Extra Space Storage (5/25/2022)

Hi Gloria, thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We're glad Lilly understands customer service, is willing to help, and with a pleasant service attitude. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need anything in the future!

May 19, 2022

Sophia L.

Posted On Google

OVERALL RATING

Lily called me right back after I was unsure of how to proceed after placing my order online. Everything went smoothly.

Response from Extra Space Storage (5/19/2022)

Hi Sophia, thank you for your review. We're glad Lily called you right back after you were unsure of how to proceed after placing your order online. We're happy we were able to provide a smooth rental experience. If you ever need anything, feel free to stop by.

May 17, 2022

Marcelline B.

Posted On Google

OVERALL RATING

Made a reservation at one location but then found one closer to me. Lily called from the first location to finalize, but then helped me set up a unit at the place closer to me even though that wasn’t her location. Upselled, but didn’t push things I didn’t need. Sent the contract—everything can be done no contact. Gave me the number to the new place plus the names of the guys there. Very friendly and helpful.

Response from Extra Space Storage (5/18/2022)

Thank you for the kind review, Marcelline. We're glad Lily was friendly and able to help make your rental process easier! Our team is here to serve you, so give us a call at (301) 984-2500 if you need any future assistance.

May 11, 2022

bossdoggeazy1

Posted On Google

OVERALL RATING

Great help 10 Stars for Lily ??

Response from Extra Space Storage (5/12/2022)

Thank you for the kind words, Bossdoggeazy1. We're glad Lili was able to help! Our team is here to serve you, so give us a call at (301) 984-2500 if you need any future assistance.

May 3, 2022

ana e.

Posted On Google

OVERALL RATING

I was helped by Liliana who was very attentive and answered all my questions. Wasn’t pushy to sell me something I don’t need. Which I really appreciated. Offered me to hold the unit price and told me she was going to call me the following week to do all the paperwork. She called me as promised and now I have a unit the right size and just what I need. Thank you for a Great customer service. Thanks Liliana!

Response from Extra Space Storage (5/4/2022)

Hi Ana, thank you for your review. We're glad Liliana was very attentive and answered all your questions. We're committed to providing excellent customer service. If you ever need anything, feel free to stop by.

April 23, 2022

maxine t.

Posted On Google

OVERALL RATING

Initially, I was shopping for storage, but decided to look no further. I have had most pleasant experience working with Lillian, Manager. Gabriel my first contact was also very pleasant and efficient. Extra-ordinary customer service.

Response from Extra Space Storage (4/23/2022)

Hi Maxine Thomas, thanks so much for your review! We are thrilled to hear your experience was pleasant. We're glad Gabriel your first contact was also very pleasant and efficient. Stop by our office if you need anything in the future!

April 20, 2022

Trudy L.

Posted On Google

OVERALL RATING

The property manager Lillian Silva is the best! She is very helpful and pleasant to work with. Would work with her again anytime. Trudy

Response from Extra Space Storage (4/21/2022)

Thank you for the kind words, Trudy. We're glad Lillian Silva is very helpful and pleasant to work with. If you ever need anything, feel free to stop by.

April 12, 2022

Teresa S.

Posted On Google

OVERALL RATING

I have truly enjoyed being at Extra Space Storage for several years now! What has made my experience easy with no problems has been the Site Manager, Lilly. Always answers my questions in a timely manner, and assures me about new storage units when available. She is thorough...everything being done with care & completeness. I chose to add more storage here because of my experience with Lilly!!

Response from Extra Space Storage (4/12/2022)

Hi Teresa. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lilly! We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

April 11, 2022

Joelle M.

Posted On Google

OVERALL RATING

Lilian was super and very helpful to us, she went above and beyond to help me in regards of the payment. She explained everything to me in a very professional matter. She is very pleasant and she multi tasking a lot. She is always ready to help, it looks like she works well under pressure and she can help more than 3 customers at the time. She is a CHAMPION. Keep doing what you are doing Lillian, the company should be very lucky to have you. Thanks again

Response from Extra Space Storage (10/23/2021)

Thank you for the kind words, Joelle. We're glad Lilian was able to help! Our team is here to serve you, so give us a call at (301) 984-2500 if you need any future assistance.

April 11, 2022

Nery Q.

Posted On Google

OVERALL RATING

Buen servicio

Response from Extra Space Storage (4/11/2022)

Gracias por sus amables palabras, Nery! Estamos comprometidos a brindar un excelente servicio al cliente. No dude en comunicarse con 888-STORAGE si necesita algo!

April 9, 2022

ingrid g.

Posted On Google

OVERALL RATING

Very clean and the lady working was very nice and sweet!

Response from Extra Space Storage (4/9/2022)

Hi Ingrid, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 8, 2022

Andrew S.

Posted On Google

OVERALL RATING

Lilly made the rental process easy.

Response from Extra Space Storage (4/8/2022)

Thank you for taking the time to leave your feedback, Andrew! We're so happy to hear Lilly was able to make your rental process easy! Give us a call at (301) 984-2500 if you need any future assistance.