Kensington self storage at 4950 Nicholson Ct

I recently went and I want to share a good experience. I was helped by Lety and Jesse. They were both really nice and answered all of my questions. Lety speaks spanish which made me so excited and made my experience that much more delightful. If you ever visit this location I defenitly reccomend speaking to Lety or Jesse.

I called in since i needed information on their units and Lety was very helpful.

I've used many self-storage facilities in the DMV. Customer service makes the Extra Space Storage in Kensington stand out from the others. Jesse and his team are a pleasure to work with. It's also a bonus that they always have carts available.

The process of getting a storage was smooth and power the rates published online, the agent had great customer service.

Super fast, convenient and easy !! Best rates too ! Staff was super patient and friendly

Customer service was great thanks to ms Lety very professional I will recommend extra space store to all

Staff are friendly and the company will notify you quickly of problems.

Great staff at that location, very attentive to detail. Would highly recommend, storing your items there.

Very helpful

Jesse, with ExtraSpace storage, was extremely knowledgeable and helpful through this process. Made the entire sign up process pain free.

Jesse was very helpful throughout the rental process, thank you! The price is not bad and the building is clean and easy to access. They have carts accesible for everyone to use when moving things in/out of your unit, which is very convenient when moving a lot of things at once or moving big/heavy things. The front office sells basic packing stuff like boxes, wrapping paper, locks, etc. I read online they extremely overpriced everything, but I did not think so. We got a mattress cover for something like $7, while amazon has it at $30! We also got a lock for $16, while target has them at $12, so not terrible. We moved in the last week in January (Rockville location) and the building was freezing! I knew the unit was not temperature controlled, so this might be very obvious to some people, but it still caught me by surprise. I did not think the whole building's temp would be so, so low - it was considerably colder than the outside temp! Good to take into account when storing things that might freeze if the temp is under 32. All in all, I would recommend this facility.

Jessie is very helpful and has great service. The facility has very convinient access. The price is fair and cheaper comparing to other storage units in the area.

Nice location. I have rented both 10X20 and a 10X10. Jesse was the person that helped me and was very friendly and efficient.

Completed the rental online. My unit was ready when I arrived within a couple hours. Easy process and great directions for first time renters, emails and texts were sent with codes. Jesse is a friendly manager, he called to check if I had any questions.

Easy to sign up online and do COVID-safe access

Jesse made it super easy and hooked me up with the right amount of space and price. Thank you, sir!

Great customer service!

Jesse was very helpful and was able to answer any questions and gave further information about renting long term.

Great service. Thanks, Jesse.

The management and staff were fantastic! They are very considerate and timely. I could not ask for a better experience and we have been renting storage units for years in different states.