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Towson self storage at 1 E Joppa Rd
Read 320 Reviews
HOURS OF OPERATION
Located in the Heart of Towson
Storage Units Near Towson University and Goucher College
The Storage Amenities You Need
Great Selection of Storage Units
Climate-Controlled Storage
Secure Storage Space
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0507
Recent Customer Reviews About This Facility
20 of 320 reviews
April 8, 2021
dsmcdona
Posted On Google
Everyone I've met working there has been polite and helpful, but my rent went from $90/month in late 2017 to $150/month currently, a 67% increase in less than 4 years. That is inexplicable to me.
April 2, 2021
Nancy Hancock
Posted On Google
Great service. Very thoughtful and friendly!
Response from Extra Space Storage (4/8/2021)
Thanks for the positive review, Nancy! We are glad you had a great experience with us. Please stop by the office or reach out to us at 888-storage if you have any questions!
March 28, 2021
Nikia Madison
Posted On Google
Lynn was amazing, she made the process super simple and easy. I will definitely find a reason to store some things soon, just because of my experience with Lynn at the 1 E Joppa Rd. location.
Response from Extra Space Storage (3/29/2021)
Nikia, we are so happy to hear that Lynn could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Feel free to reach out at any time at 888-storage.
March 26, 2021
Bruce Strange
Posted On Google
Extra space storage it I had an awesome experience renting a locker from you all the place is very clean and ran professionally I want to thank Lynn and Jordan for the experience I had renting from extra space storage and I will rent again from extra space storage should I need to rent a storage shed thank you for the experience and have a wonderful day be safe
Response from Extra Space Storage (3/25/2021)
Our team appreciates your rating, Bruce. Thank you for being a loyal Extra Space Storage customer!
March 26, 2021
Nancy Grimm
Posted On Google
Jordan was stellar during the checkout. He explained the process throughly and made sure all went smoothly. This particular location at 1 East Joppa Road is terrific in all aspects. I highly recommend.
Response from Extra Space Storage (3/27/2021)
Nancy, we are so happy to hear that Jordan could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please call us at (347) 493-0040 if you have any questions!
March 17, 2021
Amy Hribar
Posted On Google
Convenient location with friendly staff. Easy parking and loading.
March 5, 2021
Kaya Melchor
Posted On Google
I’ve been using this facility for the past three years and the staff has been nothing but kind and helpful. When I leave, I always know that my belongings are in good hands.
Response from Extra Space Storage (3/5/2021)
Thank you for choosing Extra Space Storage Kaya. We're here to help if you have any questions or need assistance with your rental! Call us at (410) 828-4511 with any questions!
March 2, 2021
Ami
Posted On Google
Great storage unit! The staff are courteous, understanding and very friendly.
February 20, 2021
Scott Garvey
Posted On Google
Storage space is a commodity in it of itself. But the folks at this location truly separate themselves from the rest. Jordan was particularly helpful during the checkout process, ensuring we didn’t pay any unnecessary overage charges. Very professional and courteous team. Would use them again.
Response from Extra Space Storage (2/20/2021)
Thank you, Scott. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.
February 17, 2021
Lisa Myers
Posted On Google
They were awesome to work with while my husband was building the Shake Shack next door. Very helpful and accommodating!
Response from Extra Space Storage (2/17/2021)
Hello, Lisa. Thank you for the 5-star review! We're so happy we could help. Please call (410) 828-4511 if you need anything!
February 15, 2021
Tom Washburn
Posted On Google
Super easy to deal with. Clean, carts always available, easy access.
Response from Extra Space Storage (2/15/2021)
Thanks, Tom. We are thrilled you had a great experience with Extra Space Storage. Please call (410) 828-4511 if you have any questions.
February 9, 2021
Roland Herrera
Posted On Google
Great staff. Facility is always clean. I highly recommend. If I need a storage until I will definitely be coming back to these folks
Response from Extra Space Storage (2/9/2021)
Hello, Roland. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!
February 4, 2021
Jay Claxton
Posted On Google
Jordan, was fantastic. He was really knowledgeable and helpful during the process. That’s exactly why i choose this location!!!!!!!
Response from Extra Space Storage (2/4/2021)
Thanks, Jay! We think our team is great too! Please stop by our office if you need anything!
February 1, 2021
Dragonfly
Posted On Google
I've rented a storage unit at the facility since 2011, if not longer. There have been changes in staff and changes to the facility itself but one thing remained the same, great attitudes and quality customer care. I've rented from Extra Space since the early 2000s and do not wish to rent from any other company. I'm relocating to a different facility but I will truly miss the staff at 1 E Joppa Rd.
Response from Extra Space Storage (2/1/2021)
Hi, Dragonfly. We appreciate your positive review. Please call (410) 828-4511 if you have any questions.
January 24, 2021
cindy Parcover
Posted On Google
Super easy, very clean, and the staff are extremely friendly and helpful!
Response from Extra Space Storage (1/24/2021)
We appreciate the review, Cindy! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.
January 22, 2021
Jocie Conbeer
Posted On Google
Lynne is always very helpful and patient with questions. The facility is always clean.
Response from Extra Space Storage (1/22/2021)
Thanks, Jocie! We're so happy you had a positive experience with Extra Space Storage.
January 8, 2021
Sis Purple
Posted On Google
Extra Space Storage is Wonderful, Ann & Matt are so customer friendly, very pleasant. The prices are good and the spaces are great!! Love the location. Very Satisfied Customer!
Response from Extra Space Storage (1/9/2021)
Thank you, Sis. We appreciate your review. We are thrilled you had a great experience with Extra Space Storage.
January 6, 2021
William Durling
Posted On Google
Smooth transition in from another storage unit! Thank you, Lynn!
Response from Extra Space Storage (1/6/2021)
Hello, William. Thank you for the 5-star review. We're so happy you have had a great experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.
December 31, 2020
Chip Carnes
Posted On Google
My experience with Extra Space Storage was excellent I have never rented a storage space and had to do so for my son yesterday from the initial conversation with Chase at the call centre to informative conversations with Lynn and Sam to the in person rental experience with Jordan at the Joppa road location one Joppa road exceeded my expectations Jordan answered all of my questions pertaining to unit sizes pricing and insurance with professionalism and customer service as a priority Additionally he explained how to operate the security code pad to gain card and elevator access provided a map to the unit And guided me through all of the relevant procedures rules and regulations he should be commended for a job well done I will be recommending Extra Space Storage to friends for all of their storage and packing needs Jordan is an asset to your company sincerely Jill Swerdlin
Response from Extra Space Storage (12/31/2020)
Thank you, Chip. We appreciate your 5-star review! Please stop by the office if you need anything!
December 30, 2020
Mary Hanna
Posted On Google
Clean, convenient, reasonable pricing and Jordan and Lynn were great to deal with.
Response from Extra Space Storage (12/30/2020)
Hi, Mary. Thank you for your positive review! Please reach out to (410) 828-4511 if you ever need any assistance.
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
E Joppa Rd and York Rd
Directions from the North
Drive south on York Rd. At the traffic circle, take the exit for E Joppa Rd. Our facility will be on your right.
Directions from the South
Drive north on York Rd. At the traffic circle,t ake the exit for E Joppa Rd. Our facility will be on your right.
Directions from the East
Drive west on I-695 W. Take Exit 27A. Merge onto Dulaney Valley Rd. At the traffic circle, take the exit for E Joppa Rd. Our facility will be on your right.
Directions from the West
Drive east on I-695 E. Take Exit 27A. Turn right onto Dulaney Valley Rd. At the traffic circle, take the exit for E Joppa Rd. Our facility will be on your right.