Auburn self storage at 245 Washington St

Extra Space Storage
245 Washington StAuburn, MA 01501

Read 181 Reviews

New Customer:
Current Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on Washington St south of I-90, Extra Space Storage serves residents of Auburn and Millbury. Locals will recognize our facility a few minutes east of Auburn Mall.

A Versatile Self Storage Solution

With a wide selection of storage units, climate-controlled storage, drive-up access, and exceptional security, Extra Space Storage on Washington St is the convenient solution for you in Auburn!

Storage Units to Fit Your Needs

No matter what you plan to store, our Auburn storage facility has the space to accommodate you! We have unit sizes from 5x5 to 10x30 and unit features like drive-up access, first-floor access, and more.

Secure Storage

At Extra Space Storage, we strive to provide a safe environment for our customers. That's why we utilize security measures like electronic gate access, an on-site resident manager, and video surveillance.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Drive-Up Access

With drive-up access, you can pull a vehicle right up to your unit to unload and load heavy items without hassle. Available in sizes 5x5 to 10x30, drive-up units provide the ultimate storage convenience!

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Wide-drive aisles to accommodate large moving trucks

Experience the Extra Space Difference

Extra Space Storage is the storage partner you can trust! Not only do we maintain a clean, secure facility at all times, but our friendly, professional staff truly cares about delivering great service. If you have any questions or need assistance at any time, don't hesitate to reach out. Contact us today to reserve a storage unit in Auburn!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1010

Recent Customer Reviews About This Facility

20 of 181 reviews

April 27, 2021

Michael S.

Posted On Google

OVERALL RATING

Excellent rental experience.

Response from Extra Space Storage (4/29/2021)

Hi, Michael. We appreciate your positive review. Please call (508) 832-3323 if you have any questions.

April 11, 2021

Mario M.

Posted On Google

OVERALL RATING

No problems yet

Response from Extra Space Storage (4/15/2021)

Thank you for the great review, Mario. We're so glad you had a positive experience with us. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 3, 2021

Connie F.

Posted On Google

OVERALL RATING

I have had storage units for years here, never have had any issues. Clean, well lit. Regina is always a pleasure. Well done!!!

Response from Extra Space Storage (4/9/2021)

Hi Connie, thank you for your review! We're so happy to hear that your experience with Regina and the cleanliness of the facility have been positive! We're always here to help at 888-storage.

March 21, 2021

Danny L.

Posted On Google

OVERALL RATING

It's a storage fair prices but not cheapest

Response from Extra Space Storage (3/7/2021)

Thanks for taking the time to give us your rating, Danny. Please let us know how we can improve and earn a 5-star rating in the future. Please stop by the office if you have any questions.

March 19, 2021

Jen L.

Posted On Google

OVERALL RATING

Clean, well maintained storage spaces.

Response from Extra Space Storage (3/20/2021)

Hi Jen, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We are always available at 888-storage to help!

March 9, 2021

night d.

Posted On Google

OVERALL RATING

Was well take care of happy so fare

Response from Extra Space Storage (3/9/2021)

Thank you, Night Demon. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.

February 13, 2021

Stevn R.

Posted On Google

OVERALL RATING

Excellent experience. Units are safe and clean. Staff ii professional. Wouldn't hesitate using this service again.

Response from Extra Space Storage (2/22/2021)

Thank you for your feedback, Stevn! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

February 8, 2021

jean h.

Posted On Google

OVERALL RATING

The staff is very friendly and extremely helpful. I enjoy doing business with them!

Response from Extra Space Storage (2/20/2021)

Hi, Jean! Thanks for the positive review, it means a lot to our team. Please call (508) 832-3323 if you have any questions about your rental.

January 19, 2021

Mike S.

Posted On Google

OVERALL RATING

Extremely clean. Climate Control Storage. Safe ans Secure Storage. Gate secured by pin numbers. I recommend Extra Space Storage before any other in the area.

Response from Extra Space Storage (1/20/2021)

Thanks for renting with us in Extra Space Storage, Mike! Providing renters with clean and secure facilities is our top priority. We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Thanks for recommending Extra Space Storage! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 16, 2021

Elba R.

Posted On Google

OVERALL RATING

Great location and great prices. Unfortunately didn’t have the size I needed but great CS rep.

Response from Extra Space Storage (1/16/2021)

Elba, thank you for the 5-star review! We are so glad you are satisfied with your rental rate and experience. Call us at 888-storage if you have any questions or need assistance with your rental!

January 16, 2021

Cynthia G.

Posted On Google

OVERALL RATING

The online process was very easy, I did have a question and Jen from their online chat was Awesome! The process was fast and I left with all the information I needed about my Unit. Thank you for the fast, easy and hassle free process!

Response from Extra Space Storage (1/16/2021)

Thank you for the review, Cynthia! We pride ourselves on having a friendly, accommodating staff and are so happy Jen was able to assist you! If there is anything we can do for you, please let us know at 888-storage.

January 12, 2021

Andrew M.

Posted On Google

OVERALL RATING

I came onto the property just asking about prices. I realized no one was in the office so I called the number on door and a young woman named Jocelyn came back to the office to attend me seems like she wascleaning But she stopped and took care of me in the best way answered all my questions and made me feel understood . I truly appreciated that I will definitely recommend everyone I know here . She knows customer service , great customer service is her !

Response from Extra Space Storage (1/12/2021)

Hi Andrew. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jocelyn! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.

January 9, 2021

Andrew S.

Posted On Google

OVERALL RATING

Jocelyn was amazing helping me choose the appropriate storage unit for my needs. 5+ customer service!!

Response from Extra Space Storage (1/9/2021)

Thank you for the review, Andrew! We pride ourselves on having a friendly, accommodating staff and are so happy Jocelyn was able to assist you! Feel free to reach out at any time at 888-storage.

December 16, 2020

Eric S.

Posted On Google

OVERALL RATING

They have great value (best pricepoint in the area), and good customer service that is prompt and responsive.

Response from Extra Space Storage (12/17/2020)

Thank you for the kind words, Eric! We're committed to providing excellent customer service. We are here to help at 888-storage, so let us know if you need anything!

November 21, 2020

Mark b.

Posted On Google

OVERALL RATING

Regina was awesome set me up with a great unit took great care of needs and would recommend her 100%

Response from Extra Space Storage (11/22/2020)

Thank you for the kind words, Mark Brusa. We're glad Regina set you up with a great unit and took great care of your needs. Our team is here to serve you, so give us a call at (508) 832-3323 if you need any future assistance.

November 17, 2020

Peter D.

Posted On Google

OVERALL RATING

Employee was very helpful when fixing an error on my account

Response from Extra Space Storage (11/17/2020)

Hi Peter, thank you for your review. We're glad our manager was able to help an error on your account! Don't hesitate to reach out at 888-STORAGE if you need anything!

October 27, 2020

slow e.

Posted On Google

OVERALL RATING

Employee was friendly and helpful

Response from Extra Space Storage (2/1/2021)

Hi Jona, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything!

October 27, 2020

jona s.

Posted On Google

OVERALL RATING

Employee was friendly and helpful

Response from Extra Space Storage (10/27/2020)

Hi Jona, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything!

October 27, 2020

melody h.

Posted On Google

OVERALL RATING

Regina was very friendly and thorough with everything.

Response from Extra Space Storage (10/28/2020)

Thank you, Melody. We're thrilled you had a positive experience with Regina. Please stop by the office if you have any questions.

October 19, 2020

Mandy L.

Posted On Google

OVERALL RATING

Awesome customer service!!!

Response from Extra Space Storage (10/19/2020)

Thank you for the kind words, Mandy! We're committed to providing excellent customer service. Call us if there is anything, we can do to assist you.

Frequently Asked Questions

Do I need insurance to store my vehicle in Auburn, MA?

How tall are self storage units in Auburn, MA?

Where can I buy moving boxes in Auburn, MA?

What is the smallest storage unit I can rent in Auburn, MA?

How far in advance do I need to reserve a storage unit in Auburn, MA?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Washington St and Millbury St

Directions from the North

Drive south on I-290 W. Take Exit 9. Turn left onto Auburn St. Continue onto Millbury St. Turn left onto Washington St. Our facility will be on your right.

Directions from the South

Drive north on I-395 N. Take Exit 6A. Merge onto Washington St. Pass Old Common Rd and continue northwest. Our facility will be on your right after Millbury St.

Directions from the East

Drive southwest on US-20 W. Pass Greenwood St and continue southwest. Our facility will be on your left.

Directions from the West

Drive northeast on US-20 E. Pass South St and continue northeast. Our facility will be on your right.