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Extra Space Storage facility on 245 Washington St - Auburn, MA
(248 REVIEWS)

Auburn self storage at 245 Washington St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1010

Directions

Intersections/Landmarks

Washington St and Millbury St

Directions from the North

Drive south on I-290 W. Take Exit 9. Turn left onto Auburn St. Continue onto Millbury St. Turn left onto Washington St. Our facility will be on your right.

Directions from the South

Drive north on I-395 N. Take Exit 6A. Merge onto Washington St. Pass Old Common Rd and continue northwest. Our facility will be on your right after Millbury St.

Directions from the East

Drive southwest on US-20 W. Pass Greenwood St and continue southwest. Our facility will be on your left.

Directions from the West

Drive northeast on US-20 E. Pass South St and continue northeast. Our facility will be on your right.

Frequently Asked Questions

Do I need insurance to store my vehicle in Auburn, MA?

How tall are self storage units in Auburn, MA?

Where can I buy moving boxes in Auburn, MA?

What is the smallest storage unit I can rent in Auburn, MA?

How far in advance do I need to reserve a storage unit in Auburn, MA?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 3, 2022

Kelly's K.

Posted On Google

OVERALL RATING

Made it easy to go through the stressful situation, they were great and very understanding!

Response from Extra Space Storage (7/3/2022)

We think our team is great too! Thanks for the positive review, Kelly's. Please stop by the office or give us a call at 888-STORAGE.

June 28, 2022

Michael S.

Posted On Google

OVERALL RATING

Was very good service!!

Response from Extra Space Storage (6/28/2022)

Thank you, Michael. We're thrilled you had a positive experience at Extra Space Storage. If you ever need anything, feel free to stop by!

June 27, 2022

Chepe V.

Posted On Google

OVERALL RATING

Very easy move in process.

Response from Extra Space Storage (6/27/2022)

Thank you for the excellent rating, Chepe! We're happy we were able to provide a smooth rental experience. Stop by our office if you need assistance or have any questions.

June 1, 2022

tyler s.

Posted On Google

OVERALL RATING

Regina was super friendly and helpful she needs a raise ????

Response from Extra Space Storage (6/2/2022)

Hello, Tyler. Thank you for the review. We're so glad we could meet your storage needs. If you ever need anything, feel free to stop by!

June 1, 2022

Down s.

Posted On Google

OVERALL RATING

Helped a friend move in it was a nice place

Response from Extra Space Storage (6/2/2022)

Thanks for sharing your positive experience, Down Since Day One-ish. We're committed to being your go-to stop for all your local storage needs! We are here to help with any future storage needs! As always, give us a call at 888-storage if you need anything.

June 1, 2022

Zech B.

Posted On Google

OVERALL RATING

Helped a friend move into a unit it was nice and clean

Response from Extra Space Storage (6/2/2022)

Hi Zech, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! As always, give us a call at 888-storage if you need anything.

May 17, 2022

John M.

Posted On Google

OVERALL RATING

I had a nice experience the place was clean and Regina was very informative and helpful

Response from Extra Space Storage (5/17/2022)

Thank you for the kind words, John. We're glad Regina was very informative and helpful! Our team is here to serve you, so give us a call at (508) 832-3323 if you need any future assistance.

May 16, 2022

Brian C.

Posted On Google

OVERALL RATING

Fast and easy experience, very clean facility Friendly customer care

Response from Extra Space Storage (5/16/2022)

Thank you for the excellent rating, Brian! We're happy we were able to provide a smooth rental experience. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Stop by our office if you need anything in the future!

April 24, 2022

Jeremy L.

Posted On Google

OVERALL RATING

Does anyonen knownof the auctions dates and times???

April 22, 2022

slasky f.

Posted On Google

OVERALL RATING

Wiley is awesome

Response from Extra Space Storage (4/17/2022)

Hello, Slasky. Thank you for the review. We're so glad Wiley could meet your storage needs. Please stop by the office if you need anything!

April 16, 2022

Mike M.

Posted On Google

OVERALL RATING

Rented a space here awesome people decent prices

Response from Extra Space Storage (4/17/2022)

Mike, thank you for the 5-star review! We are so glad you are satisfied with your rental rate and experience. Reach out to us at 888-storage whenever you need us!

April 16, 2022

Nicole E.

Posted On Google

OVERALL RATING

Service was awesome. Regina was very friendly and quick to get the service done.

Response from Extra Space Storage (4/17/2022)

Nicole, we are so happy to hear that Regina could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Give us a call at 888-storage if you have any questions.

February 23, 2022

Chrzs B.

Posted On Google

OVERALL RATING

The first storage unit i got, was nice straight back easy to get into with all of my tools and toolboxes. Went back a few days latter, and everything was soaked. The roof leaked and my stuff was drenched and most of my tools started rusting. The outlet in my boxes dripping water. Very dissapointed.. they moved me into another unit a few over, havent gone back to check on them yet....

Response from Extra Space Storage (2/23/2022)

We're sorry to hear about your experience, Chrzs. It's very important to us that your belongings are kept safe from any harm. Please feel free to contact us directly at (508) 832-3323 so that we can assist with your concern.

February 23, 2022

Ryan P.

Posted On Google

OVERALL RATING

Mary and Sheryl have changed my opinion of this place. And last month the loss of heat to my unit almost collapsed my whole business , I’ve yet to hear back from insurance - but I’m the mean time they have been helpful

Response from Extra Space Storage (2/23/2022)

Hi Ryan, thank you for your feedback. We're glad our team was able to help! You can email ESStorageclaims@tnwinc.com to get an update on your claim.

February 9, 2022

Barbara D.

Posted On Google

OVERALL RATING

People who work there were very helpful offered help and eager to show everything in details. Place is very clean and neat . Thank you Extra Space Storage ??

Response from Extra Space Storage (2/10/2022)

Hi Barbara, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities, and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.

January 28, 2022

matt a.

Posted On Google

OVERALL RATING

Immaculate and very friendly staff!

Response from Extra Space Storage (1/29/2022)

Hi Matt, thank you for your review. We're glad our team was very friendly. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

January 27, 2022

Cheylee

Posted On Google

OVERALL RATING

Awesome facility! Awesome manager! Very helpful! Knows his stuff!

Response from Extra Space Storage (9/28/2021)

Thank you for the kind words, Lisa. We're glad our manager was able to help and knows his stuff! Our team is here to serve you, so give us a call at (508) 832-3323 if you need any future assistance.

January 22, 2022

Angel A.

Posted On Google

OVERALL RATING

Very friendly staff

Response from Extra Space Storage (1/22/2022)

Thanks for the review, A Google! We are so happy we could meet your storage needs at Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions!

December 14, 2021

Mark L.

Posted On Google

OVERALL RATING

Super easy getting registered. When I needed a larger storage unit, Manager Wiley made it easy. Clean, well organized place!

Response from Extra Space Storage (12/16/2021)

Thank you for the excellent rating, Mark! We're happy Wiley was able to provide a smooth rental experience. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future!

December 10, 2021

Dave F.

Posted On Google

OVERALL RATING

Regina was nice and was patient with my questions

Response from Extra Space Storage (12/10/2021)

Hello, Dave. Thank you for the 5-star review! We're so happy Regina could help. Call us at 888-storage if you have any questions or need assistance with your rental!