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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1848
Intersections/Landmarks
Rumford Ave and Lexington St
Directions from the North
Drive south on I-95 S. Take Exit 24. Turn right onto Commonwealth Ave. Turn left onto Lexington St. Keep right and continue onto Lexington St. Turn left onto Rumford Ave. Our facility will be on your left.
Directions from the South
Drive north on I-95 N. Take Exit 22. Keep right and merge onto Grove St. Turn left onto Lexington St. Keep right and continue onto Lexington St. Turn left onto Rumford Ave. Our facility will be on your left.
Directions from the East
Drive west on I-90 W. Take Exit 16. Keep left and follow signs for 16 East/West Newton. Merge onto Washington St. Turn left and continue onto Washington St. Keep left and continue onto Elm St. Turn left onto River St. Pass Lexington Ave and continue onto Rumford Ave. Our facility will be on your left.
Directions from the West
Drive east on I-90 E. Take Exit 14. Merge onto I-95 N. Take Exit 24. Turn right onto Commonwealth Ave. Turn left onto Lexington St. Keep right and continue onto Lexington St. Turn left onto Rumford Ave. Our facility will be on your left.
Size Disclaimer
*Excludes administrative and insurance fees
July 2, 2022
Posted On Google
I went to check out this storage facility and had an excellent experience with Kourtni. She gave me a full tour, explained the entire process and answered my many questions with patience. She is an asset to ExtraSpace! I hope to rent a 10x10 soon at this location due in part to her service. The location was very well maintained too.
Response from Extra Space Storage (7/2/2022)
Hi Isabel, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kourtni! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.
July 1, 2022
Posted On Google
ALWAYS an A+ experience with the employees at this Rumford Ave location. They could not be friendly, helpful or more accommodating. The facility is always clean and I feel safe entering the building during off hours on my own because of the security in place. Highly recommend using this storage unit over any others in the area
Response from Extra Space Storage (7/1/2022)
Thank you for your review, Karen! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We are happy to hear you were met with friendly, helpful, and accommodating staff at our Auburndale location. Thank you for such kind feedback. As always, give us a call at 888-storage if you need anything.
July 1, 2022
Posted On Google
Kourtni is above the rest in attitude and professionalism.
Response from Extra Space Storage (7/1/2022)
Thank you for the great rating, John. We're glad Kourtni was professional and great to work with! Our team is here to serve you, so give us a call at (617) 862-2496 if you need any future assistance.
June 30, 2022
Posted On Google
Kourtni was so helpful. The onboarding process was fast and efficient.
Response from Extra Space Storage (6/30/2022)
Thank you for the kind words, Ken. We're glad Kourtni was able to help! Our team is here to serve you, so give us a call at (617) 862-2496 if you need any future assistance.
June 28, 2022
Posted On Google
Kourteni is pretty is good
Response from Extra Space Storage (6/28/2022)
Thanks for the positive review, Siyao! We are glad you had a good experience with Kourteni. Don't hesitate to reach out to us at 888-storage if you need anything!?
June 16, 2022
Posted On Google
Kourtni is a very professional person. She has a thorough knowledge of the storage business. She is a lovely and kind person. She is a true asset for the company. I will be glad to inform my friends about this company.
Response from Extra Space Storage (6/16/2022)
Hi Diana La, thank you for your review. We're glad Kourtni is a very professional person, has a thorough knowledge of the storage business, and is a lovely and kind person. We appreciate you recommending us to your friends. As always, give us a call at 888-storage if you need anything.
June 16, 2022
Posted On Google
Kourtni was nice and kept the storage place clean.
Response from Extra Space Storage (6/16/2022)
Hi Carmen, thank you for your review. We're glad Kourtni was nice. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions.
June 15, 2022
Posted On Google
very well kept place smells and looks clean
Response from Extra Space Storage (6/15/2022)
Hi Aderito, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
June 14, 2022
Posted On Google
I was bringing a friend here and found after telling a couple jokes i persuaded a blond employee to tell a few of her own. They were funny so ask for kelly for a couple of laughs.
Response from Extra Space Storage (6/14/2022)
Hi Carl!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (617) 862-2496 or stop by the facility!
June 13, 2022
Posted On Google
Kourtni is really nice!So friendly and professional!
Response from Extra Space Storage (6/13/2022)
Thank you for the kind review, Shijia. We're thrilled to know Kourtni was friendly and able to help! Our team is here to serve you, so give us a call at (617) 862-2496 if you need any future assistance.
June 13, 2022
Posted On Google
Kourtni was a great help in taking care of my needs.
Response from Extra Space Storage (6/13/2022)
Thank you for the kind review, Mastro. We're glad Kourtni was able to help! Our team is here to serve you, so give us a call at (617) 862-2496 if you need any future assistance.
June 9, 2022
Posted On Google
Kourtni was super helpful, also it’s a very nice facility
Response from Extra Space Storage (6/9/2022)
Hi ?????????, thank you for your review. We're glad Kourtni was super helpful. Stop by our office if you need anything in the future!
June 7, 2022
Posted On Google
Kourtni was very helpful. Easy tour and simple check in.
Response from Extra Space Storage (6/7/2022)
Thank you for the kind words, Bob. We're glad Kourtni was able to help! Our team is here to serve you, so give us a call at (617) 862-2496 if you need any future assistance.
June 7, 2022
Posted On Google
Kourtni is very professional, thorough and polite. A pleasure to deal with.
Response from Extra Space Storage (6/7/2022)
Hi Nicole, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Kourtni! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
June 6, 2022
Posted On Google
Kourtni was amazing helping me with my two units & the complicated billing. She was incredibly patient & helpful in guiding me to figure out what I wanted to do. Responsive & got back to me just as she said. Highly recommend working with her!
Response from Extra Space Storage (6/6/2022)
Thank you for the kind words, Deborah. We're glad Kourtni helped you with your two units and billing and was incredibly patient. Stop by our office if you need assistance or have any questions.
June 4, 2022
Posted On Google
All around great experience. Facility was very clean, well maintained, great security and friendly staff. Elevators were big and there were always plenty of carts to help me get things to and from my unit. Affordable and easy to get to. Highly recommend
Response from Extra Space Storage (6/4/2022)
Thank you for your feedback, Colin! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
June 3, 2022
Posted On Google
Definitely helpful stuff!!
Response from Extra Space Storage (6/3/2022)
Thank you for the kind review, Abdülaziz. We're glad our team was able to help! Our team is here to serve you, so give us a call at (617) 862-2496 if you need any future assistance.
June 1, 2022
Posted On Google
Kourtni was wonderful. My only complaint is the $29 administration fee. I thought it was unnecessary.
Response from Extra Space Storage (6/1/2022)
Thanks for the positive review, Nancy! We are glad you had a wonderful experience with Kourtni. Please stop by the office or reach out to us at 888-storage if you have any questions!
May 31, 2022
Posted On Google
Kourtni was outstanding and above and beyond.
Response from Extra Space Storage (5/31/2022)
Thanks for the awesome review, Richard! We work hard to meet the expectations of our customers, and we're happy to hear Kourtni hit the mark for you! Don't hesitate to stop by the office or contact us at (617) 862-2496 if you need anything.
May 30, 2022
Posted On Google
Went to help my friend and the facilities manager, Kourtnie, was very helpful in teaching us what we needed to know for storing all the items. Thanks!
Response from Extra Space Storage (5/31/2022)
Thank you for the kind words, Jonathan. We're glad Kourtnie was able to help! Our team is here to serve you, so give us a call at (617) 862-2496 if you need any future assistance.