Extra Space Storage facility on 640 Broadway - Saugus, MA
(260 REVIEWS)

Saugus self storage at 640 Broadway

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1094

Directions

Intersections/Landmarks

Route 1 (Broadway) Across the street from Hilltop Steakhouse on Route 1, directly behind Ethan Allen & Thomasville Furniture up the driveway.

Directions from the North

Drive south on Broadway. Take the Main St exit and turn right for the US-1 N ramp. Turn right to merge onto US-1 N. Pass Walmart then turn right at Thomasville Furniture. Our facility will be directly ahead.

Directions from the South

Drive north on US-1. Pass Walmart then turn right at Thomasville Furniture. Our facility will be directly ahead.

Directions from the East

Drive west on Hamilton St. Take the 2nd exit at the roundabout and continue onto Main St. Merge onto US-1 N. Pass Walmart then turn right at Thomasville Furniture. Our facility will be directly ahead.

Directions from the West

Drive northeast on Howard St. Turn right onto Main St. Turn right for the US-1 N ramp. Turn right to merge onto US-1 N. Pass Walmart then turn right at Thomasville Furniture. Our facility will be directly ahead.

Frequently Asked Questions at 640 Broadway

What sizes of self storage units are available for rent at 640 Broadway?

Is it safe to store electronics in a storage unit at 640 Broadway?

How far in advance do I need to reserve a storage unit at 640 Broadway?

Does Extra Space Storage at 640 Broadway have 24 hour access self storage?

Do I have to sign a lease to get a storage unit at 640 Broadway?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 23, 2022

Joseph C.

Posted On Google

OVERALL RATING

Very helpful manager

Response from Extra Space Storage (6/23/2022)

Hi Joseph, thank you for your review. We're glad our manager was able to help! Please stop by the office or give us a call at 888-STORAGE.

June 20, 2022

Wagner P.

Posted On Google

OVERALL RATING

Place is very clean and price are the best possible

Response from Extra Space Storage (6/20/2022)

Hi Wagner, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We are always available at 888-storage to help!

June 16, 2022

Ellen O.

Posted On Google

OVERALL RATING

Property is very clean, service was great.

Response from Extra Space Storage (6/17/2022)

Thank you for the kind words, Ellen! We're committed to providing excellent customer service and clean property. As always, give us a call at 888-storage if you need anything.

June 15, 2022

Judy M.

Posted On Google

OVERALL RATING

Had a great experience with Nadia who was filing in at the Saugus store on Broadway . She works in 222 central store. She was very helpful and understanding . Nadia did a great job. Also had a lot of patience. Thank you Nadia!

Response from Extra Space Storage (6/16/2022)

Hi Judy, thanks so much for your review! We are thrilled to hear your experience was great. We're glad Nadia was very helpful, understanding, and did a great job. Please stop by the office or give us a call at 888-STORAGE.

June 1, 2022

Joktan T.

Posted On Google

OVERALL RATING

Scoot is a great guy, thanks for yor service.

Response from Extra Space Storage (6/2/2022)

We think Scoot is great too! Thanks for the positive review, Joktan. We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

March 18, 2022

Kim C.

Posted On Google

OVERALL RATING

Best customer service at Broadway Saugus location the manager Brianna will go above and beyond to help and explain all your options and make this whole experience so much more pleasant than usual I truly recommend using this location and having Brianna help out she’s truly a great asset to have on your side.

Response from Extra Space Storage (3/18/2022)

Thank you for the kind words, Kim! We're committed to providing excellent customer service. We're glad Brianna will go above and beyond to help and explain all your options and make this whole experience so much more pleasant than usual. Please stop by the office or give us a call at (781) 941-2520 if we can help you with anything!

March 18, 2022

Da M.

Posted On Google

OVERALL RATING

Bryanna is the best extraordinary customer service manager at Extra space storage in Saugus MA. She is the most helpful and always goes above and beyond. The call of duty to help & service all customers. You will be happy to use Saugus Extra space as I have been a customer for 12+ years.

Response from Extra Space Storage (3/18/2022)

Thank you for the kind words, Da. We're glad Bryanna is the most helpful and always goes above and beyond. Thank you for being a loyal customer! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 7, 2022

Gina D.

Posted On Google

OVERALL RATING

Bryanna was awesome! She answered all my questions, had a unit available for me right away when I was moving an needed to store some things. Convient location an easy access. Setup was quick an simple, Bryanna went above an beyond to help me on the phone and when I got there an the company should recognize her for her excellent customer service.

Response from Extra Space Storage (3/7/2022)

Thank you for the kind words, Gina. We're glad Bryanna answered all your questions and had a unit available for you right away when you were moving and needed to store some things. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Stop by our office if you need assistance or have any questions.

March 4, 2022

Johnny R.

Posted On Google

OVERALL RATING

Thank you bryanna great customer service

Response from Extra Space Storage (3/4/2022)

Thank you for the kind words, Johnny! We're committed to providing excellent customer service, so we are thrilled to hear your experience with Bryanna reflects that. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 4, 2022

Ian L.

Posted On Google

OVERALL RATING

Facility is clean. But the real star is the Manager Bryanna. She is very friendly and accommodating.

Response from Extra Space Storage (3/4/2022)

Hi Ian, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Bryanna is very friendly and accommodating. Stop by our office if you need assistance or have any questions.

February 23, 2022

Nikki G.

Posted On Google

OVERALL RATING

Great location

Response from Extra Space Storage (2/23/2022)

Thanks for sharing your positive experience, Nikki. We're committed to being your go-to stop for all your local storage needs! Stop by our office if you need assistance or have any questions.

February 14, 2022

Denny A.

Posted On Google

OVERALL RATING

Great easy experience

Response from Extra Space Storage (2/14/2022)

Hi Denny, thanks so much for your review! We are thrilled to hear your experience was great and easy. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

January 14, 2022

Kenneth O.

Posted On Google

OVERALL RATING

Bryanna could not be more helpful and friendly. Makes renting here easy.

Response from Extra Space Storage (1/14/2022)

Hi Kenneth, thank you for your review. We're glad Bryanna could not be more helpful and friendly. Stop by our office if you need assistance or have any questions.

December 15, 2021

Franny H.

Posted On Google

OVERALL RATING

Great location.

Response from Extra Space Storage (12/15/2021)

Hi, Franny ! Thanks for the positive review, it means a lot to our team. Please call (781) 941-2520 if you have any questions about your rental.

December 1, 2021

Scot K.

Posted On Google

OVERALL RATING

Bryanna is an excellent Facilities manager.The facility is always kept clean both in the inside and the outside of the building. No outside storage so everything looks nice and clean. It is a very convenient location. So far so good.Scot

Response from Extra Space Storage (12/2/2021)

Hi Scot, thank you for your review! We're so happy to hear that your experience with Bryanna and the cleanliness of the facility has been positive! Let us know if we can?do anything else to help at 888-storage.

October 19, 2021

Kelsey B.

Posted On Google

OVERALL RATING

Bryanna was SUCH a help, unit was pristene and all my questions were answered promptly and accurately!

October 19, 2021

Bruce H.

Posted On Google

OVERALL RATING

Very positive experience with Bryanna at the Saugus route 1 location. Courteous and very customer friendly.

August 14, 2021

Lisa G.

Posted On Google

OVERALL RATING

Great customer service!!! Pleasant and positive experience!! Thank you Brianna

Response from Extra Space Storage (8/14/2021)

Thank you for the kind words, Lisa! We're committed to providing excellent customer service. Feel free to stop by the office if you need anything!

August 11, 2021

Caitlin T.

Posted On Google

OVERALL RATING

I have rented here for about a month or so and have had a great experience! I came from another storage facility and Extra Space, (Bryanna specifically) has been a breath of fresh air! There have been little to no issues with the functionality of the facility, and if there have been Bryanna has taken care of them immediately. Definitely recommend!!

Response from Extra Space Storage (8/11/2021)

Hi Caitlin. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Bryanna. We're always here to help at 888-storage if you have any questions or need assistance with your rental.

August 2, 2021

Nicole R.

Posted On Google

OVERALL RATING

Bryanna was a great help.

Response from Extra Space Storage (8/30/2021)

Hi Nicole, thank you for your review. We're glad Bryanna was able to help! Give us a call at 888-STORAGE if there is anything, we can do to assist you.