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Self Storage in Saugus, MA on Broadway
Read 156 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
Storage Amenities and Services
Large Selection of Storage Units
Climate-Controlled Storage
Drive-Up Access
Exceptional Security
Other Amenities and Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for large, heavy items
- Multiple entrance gates for convenient access
- Elevator access to upper levels
- Wide-drive aisles to accommodate large moving vehicles
The Extra Space Storage Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1094
Recent Customer Reviews About This Facility
20 of 156 reviews
December 14, 2020
Coda Coda
Posted On Google
Brianna was very professional and detailed when renting. She helped me move from the 3 floor to the first. With no complacations. The building is clean and equipped properly. I would recommend you to anyone.
Response from Extra Space Storage (12/14/2020)
Thanks, Coda! We're so happy you had a positive experience with Extra Space Storage.
December 8, 2020
Janie Hollinshead
Posted On Google
Superb experience, Bryanna, the manager, was efficient, friendly and knowledgeable from the first phone call. She came to meet me yesterday when I took possession of the storage space. Excellent! I will say, though, that this particular location is not easy to find, being up the hill behind the businesses on a very fast, divided highway. The Extra Space Storage sign, in a pretty green, is too small and hard to miss. My GPS let me down and I blew past it and it was not easy to turn around. Otherwise, great! Now, three months later, our project is finished and yesterday I handed back the empty unit. As before, Bryanna and Judy were excellent—cheerful and professional, helpful and personable. My entire experience with them and Extra Space Storage in Saugus, MA was really terrific. I would highly recommend them to everyone!
Response from Extra Space Storage (9/17/2020)
Thanks, Janie! We're so happy you had a positive experience with Extra Space Storage.
November 25, 2020
Gary O'Donnell
Posted On Google
First it was a very secure place second the customer service rep was very friendly and had a sense of humor third it was very clean and reasonably priced.
Response from Extra Space Storage (11/25/2020)
Gary, thanks for the positive review! We are so glad to have customers like you. If you have any questions let us know at (781) 941-2520.
November 19, 2020
Andrew Williamson
Posted On Google
Great experience and helpful management team! Big thank you to Judy for helping us making moving much less stressful!
Response from Extra Space Storage (11/19/2020)
Hello, Andrew, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.
October 8, 2020
Toby Lefaivre
Posted On Google
GREAT SERVICE!!!
Response from Extra Space Storage (10/8/2020)
Hi, Toby. We appreciate your positive review. Please call (781) 941-2520 if you have any questions.
October 6, 2020
Stephanie Ryan
Posted On Google
Extra Space in Saugus was a great experience! Judy and Brianna were both very friendly and helpful from start to finish! I’d recommend them to anyone!
Response from Extra Space Storage (10/7/2020)
We appreciate the review, Stephanie! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.
September 17, 2020
Janie Hollinshead
Posted On Google
Superb experience, Bryanna, the manager, was efficient, friendly and knowledgeable from the first phone call. She came to meet me yesterday when I took possession of the storage space. Excellent! I will say, though, that this particular location is not easy to find, being up the hill behind the businesses on a very fast, divided highway. The Extra Space Storage sign, in a pretty green, is too small and hard to miss. My GPS let me down and I blew past it and it was not easy to turn around. Otherwise, great!
Response from Extra Space Storage (9/17/2020)
Thanks, Janie! We're so happy you had a positive experience with Extra Space Storage.
September 16, 2020
John Nguyen
Posted On Google
Overall an amazing facility the people are very kind and the service is great definitely recommend!
Response from Extra Space Storage (10/9/2019)
Thanks John! We're glad you chose Extra Space Storage. Stop by the office if you need anything!
September 15, 2020
marinazee215
Posted On Google
I could not be happier with the incredible customer service I receive at this particular location, and more specifically from Judy. She's makes everything so easy, so pleasant and so helpful. So happy i decided on this location to store. Judy is AWESOME!!
Response from Extra Space Storage (9/15/2020)
Hello, Marinazee215, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.
September 14, 2020
Aarti Lalwani
Posted On Google
Judy is AMAZING! She is so customer service oriented and was a wonder to work with during my move.
Response from Extra Space Storage (9/14/2020)
Thank you for your 5-star review, Aarti. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.
August 26, 2020
Hayat Ikhanti
Posted On Google
Judi and Brianna were exceptional. They did such an amazing job making the whole experience so easy for me and my husband. Thank you ??
Response from Extra Space Storage (8/26/2020)
Hi, Hayat, Thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage.
August 19, 2020
Amy Morrill
Posted On Google
Extra Space Storage more than met our storage needs. Superb staff (especially Judy!); clean hallways and storage bays; and efficient and easy renting and billing procedures.
Response from Extra Space Storage (8/19/2020)
Hi, Amy. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.
August 18, 2020
Margarita Mirzoyan
Posted On Google
Great place, great people. Clean perfect maintenance. Staff is amazing
Response from Extra Space Storage (8/18/2020)
Thank you so much for your kind words, Margarita. We're so happy you had a great experience with Extra Space Storage.
August 17, 2020
Cole Parker
Posted On Google
Easy to reserve and even easier to lease all while being surprisingly affordable. The facility is clean, secure, and simple to navigate. Staff are extremely helpful and attentive. From the initial inquiry to finishing my move in, I've had no regrets and can gladly recommend Extra Space to anyone looking for storage.
Response from Extra Space Storage (8/17/2020)
Thank you, Cole. We appreciate your feedback and review. Please let us know if we can be of further assistance.
August 15, 2020
John Gilmore
Posted On Google
On Aug 1st , I was in the middle of a very long weekend move from Lynn to Saugus. I had realized moving into Saugus with somebody else I didn't have the room for all my stuff in the new place, so I had to seek out storage space. Which I chose extra space storage. The staff is phenomenal. The place is clean, quiet.they've been very accommodating and answering all my questions and concerns they are fantastic
Response from Extra Space Storage (8/16/2020)
We appreciate the review, John. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.
August 15, 2020
Gild Gomes
Posted On Google
Great experience changing storage units. Judy was extemely helpful. I highly recommend this place as the staff is great.
Response from Extra Space Storage (8/15/2020)
Thank you for your 5-star review, Gild. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.
August 7, 2020
Chaz Butler
Posted On Google
They are very accommodating and helpful. I wanted a certain storage unit and Bryanna helped me get the perfect one without even blinking. Would highly recommend if you need storage to go to this place!
Response from Extra Space Storage (8/7/2020)
Thanks, Chaz! We're so happy you had a positive experience with Extra Space Storage.
July 20, 2020
Ann Marie Jenkins
Posted On Google
I have had nothing but positive experiences with Extra Space Storage in Saugus. The staff, particularly Judy and Christine have always been friendly and helpful.
Response from Extra Space Storage (7/20/2020)
Hello, Ann Marie, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.
July 9, 2020
JorgeJuan
Posted On Google
Love the location. Very clean inside storage and outside of location. Staff very friendly, I nothing to complain about.I recommend renting from them.
Response from Extra Space Storage (7/9/2020)
Hi, Jorgejuan, Thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage.
June 29, 2020
William Sevier
Posted On Google
Really great people to do business with!
Frequently Asked Questions
What size storage unit do I need?
How tall are storage units?
What is climate-controlled storage?
Can I store a vehicle in a storage unit?
Are self storage leases month-to-month?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Route 1 (Broadway) Across the street from Hilltop Steakhouse on Route 1, directly behind Ethan Allen & Thomasville Furniture up the driveway.
Directions from the North
Drive south on Broadway. Take the Main St exit and turn right for the US-1 N ramp. Turn right to merge onto US-1 N. Pass Walmart then turn right at Thomasville Furniture. Our facility will be directly ahead.
Directions from the South
Drive north on US-1. Pass Walmart then turn right at Thomasville Furniture. Our facility will be directly ahead.
Directions from the East
Drive west on Hamilton St. Take the 2nd exit at the roundabout and continue onto Main St. Merge onto US-1 N. Pass Walmart then turn right at Thomasville Furniture. Our facility will be directly ahead.
Directions from the West
Drive northeast on Howard St. Turn right onto Main St. Turn right for the US-1 N ramp. Turn right to merge onto US-1 N. Pass Walmart then turn right at Thomasville Furniture. Our facility will be directly ahead.