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Saugus self storage at 640 Broadway
Read 174 Reviews
HOURS OF OPERATION
Conveniently Located Near You
Storage Amenities and Services
Large Selection of Storage Units
Climate-Controlled Storage
Drive-Up Access
Exceptional Security
Other Amenities and Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for large, heavy items
- Multiple entrance gates for convenient access
- Elevator access to upper levels
- Wide-drive aisles to accommodate large moving vehicles
The Extra Space Storage Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1094
Recent Customer Reviews About This Facility
20 of 174 reviews
April 10, 2021
Jason Santosuosso
Posted On Google
Clean, decent pricing, close to Boston. Very convenient. Great customer service.
March 29, 2021
Tricia Jones
Posted On Google
I have had a storage unit here for a few years now and they experience is always great. Unit was nice and clean when I moved in and I’ve never had any issues. All Of the staff are amazing especially Bryanna. She is there most of the time and always very polite.
March 29, 2021
Aria Hart
Posted On Google
I had a great experience with extra space storage in Saugus. The staff is very nice and are all very helpful. Bryanna helped me with in any possible way she could and it was very helpful I am very pleased.
March 26, 2021
Cheryl Reardon
Posted On Google
I’ve been with Extra Space Storage in Saugus for approximately 10 years. The storage facility is always super clean, the staff is wonderful and always working hard to assist you in what ever you need! They’re amazing! The pricing is great! I would definitely recommend to anyone who needs a storage unit, Extra Space Storage is the place to go!
March 23, 2021
Gary O'Donnell
Posted On Google
First it was a very secure place second the customer service rep Judy was very friendly and professional, and had a sense of humor third it was very clean and reasonably priced.
Response from Extra Space Storage (11/25/2020)
Gary, thanks for the positive review! We are so glad to have customers like you. If you have any questions let us know at (781) 941-2520.
March 16, 2021
A Louise
Posted On Google
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Response from Extra Space Storage (3/16/2021)
Thank you, A. We're glad we were able to assist you with your storage needs.
March 16, 2021
Amanda Loesch
Posted On Google
Bryanna is always super nice and all by herself! Give that girl a raise!
Response from Extra Space Storage (3/16/2021)
Hello, Amanda. Thank you for the review. We're so glad Bryanna could meet your storage needs. If you need anything in the future, feel free to stop by or call us at 888-storage!
March 13, 2021
Leigh Warren
Posted On Google
I've rented storage space here two different times now and it really is perfect, very accessible and the staff is unbelievably helpful. The facility is always super super clean, which right now is even more important than ever. The rates are also lower than a lot of places in the Boston area, making it totally worth it. If you're looking for storage, choose this location for sure. Your stuff will be in good hands!
February 26, 2021
Lisa Rossetti
Posted On Google
Great place and people!! Always friend and happy to help.
February 23, 2021
Pablo Estrada
Posted On Google
Great customer service! Judy made it very easy and helped me out with a lot of excitement! Thank you!
Response from Extra Space Storage (2/23/2021)
Thank you, Pablo. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.
February 8, 2021
Carlos Abad
Posted On Google
I been using storage units at different locations but this place is clean, convenient, friendly staff, this is the place if you need storage units!
Response from Extra Space Storage (2/8/2021)
Hello, Carlos. Thank you for the 5-star review! We're so happy we could help. Please call (781) 941-2520 if you need anything!
February 5, 2021
Chris Knepper
Posted On Google
Great experience at this location. Judy got me all set up with my unit and helped me make sure it was the best size for my storage needs. The unit is very tall inside so a lot of space can be saved by stacking. The location of the facility is also super convenient. It's just off of Route 1, but it's situated atop a hill and very quiet. Finally, compared to where I used to store things, the access hours are long enough so that I don't feel rushed if I need to get something out after work or at night.
Response from Extra Space Storage (2/6/2021)
Thanks, Chris. We are thrilled you had a great experience with Extra Space Storage. Please call (781) 941-2520 if you have any questions.
January 27, 2021
Jim S
Posted On Google
I have a storage space here for a couple of years here and it's great. Very easy access and the access hours are great, the staff is top notch and they have been able to answer any of my questions or solved any problems quickly. They keep the area very clean you won't see any trash or stuff people have left behind laying around.
Response from Extra Space Storage (1/27/2021)
Hello, Jim. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!
January 26, 2021
Dan Lor
Posted On Google
Great experience, very helpful!
Response from Extra Space Storage (1/26/2021)
Thanks, Dan! We think our team is great too! Please stop by our office if you need anything!
January 22, 2021
Lissette Suarez
Posted On Google
I recently rented two storage units in Saugus, and I had a great overall experience. The units were very clean and well lit, and the manager and her staff were vey friendly and welcoming. They made the registration process go by smoothly, and they asked all the right questions to make sure the units were right for my needs. I really recommend this location for their cleanliness and great customer service!
Response from Extra Space Storage (1/23/2021)
Hi, Lissette. We appreciate your positive review. Please call (781) 941-2520 if you have any questions.
October 8, 2020
Toby Lefaivre
Posted On Google
GREAT SERVICE!!!
Response from Extra Space Storage (10/8/2020)
Hi, Toby. We appreciate your positive review. Please call (781) 941-2520 if you have any questions.
October 6, 2020
Stephanie Ryan
Posted On Google
Extra Space in Saugus was a great experience! Judy and Brianna were both very friendly and helpful from start to finish! I’d recommend them to anyone!
Response from Extra Space Storage (10/7/2020)
We appreciate the review, Stephanie! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.
September 17, 2020
Janie Hollinshead
Posted On Google
Superb experience, Bryanna, the manager, was efficient, friendly and knowledgeable from the first phone call. She came to meet me yesterday when I took possession of the storage space. Excellent! I will say, though, that this particular location is not easy to find, being up the hill behind the businesses on a very fast, divided highway. The Extra Space Storage sign, in a pretty green, is too small and hard to miss. My GPS let me down and I blew past it and it was not easy to turn around. Otherwise, great!
Response from Extra Space Storage (9/17/2020)
Thanks, Janie! We're so happy you had a positive experience with Extra Space Storage.
September 15, 2020
marinazee215
Posted On Google
I could not be happier with the incredible customer service I receive at this particular location, and more specifically from Judy. She's makes everything so easy, so pleasant and so helpful. So happy i decided on this location to store. Judy is AWESOME!!
Response from Extra Space Storage (9/15/2020)
Hello, Marinazee215, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.
September 14, 2020
Aarti Lalwani
Posted On Google
Judy is AMAZING! She is so customer service oriented and was a wonder to work with during my move.
Response from Extra Space Storage (9/14/2020)
Thank you for your 5-star review, Aarti. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Route 1 (Broadway) Across the street from Hilltop Steakhouse on Route 1, directly behind Ethan Allen & Thomasville Furniture up the driveway.
Directions from the North
Drive south on Broadway. Take the Main St exit and turn right for the US-1 N ramp. Turn right to merge onto US-1 N. Pass Walmart then turn right at Thomasville Furniture. Our facility will be directly ahead.
Directions from the South
Drive north on US-1. Pass Walmart then turn right at Thomasville Furniture. Our facility will be directly ahead.
Directions from the East
Drive west on Hamilton St. Take the 2nd exit at the roundabout and continue onto Main St. Merge onto US-1 N. Pass Walmart then turn right at Thomasville Furniture. Our facility will be directly ahead.
Directions from the West
Drive northeast on Howard St. Turn right onto Main St. Turn right for the US-1 N ramp. Turn right to merge onto US-1 N. Pass Walmart then turn right at Thomasville Furniture. Our facility will be directly ahead.