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640 Broadway
Saugus, MA 01906
Distance: 0.84 miles
583 Lynnway
Lynn, MA 01905
Distance: 2.6 miles
Saugus self storage at 222 Central St
Read 29 Reviews
HOURS OF OPERATION
Convenient Self Storage Near You in Saugus
Available Storage Unit Sizes
Climate-Controlled Storage
Exceptional Security Features
Office Space Available for Rent
Other Amenities & Services
- Sturdy moving carts available for heavy, bulky items
- Convenient loading dock
- Elevators for easy access to upper levels
The Self Storage Partner You Can Trust
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 7525
Recent Customer Reviews About This Facility
20 of 29 reviews
May 3, 2021
James F.
Posted On Google
Heather hooked it up with a huge unit ! I was threw with all the paperwork within 5 minutes of walking into office. Super easy 100% worth it
Response from Extra Space Storage (5/6/2021)
Hi James, thank you for your review. We're glad Heather hooked it up with a huge unit! We're happy we were able to provide a smooth rental experience. Stop by our office if you need assistance or have any questions.
April 24, 2021
Arielle W.
Posted On Google
Alexei is amazing ! He made my first storage experience super easy . Appreciate all of his excellent assistance!!
Response from Extra Space Storage (4/27/2021)
Thank you for the kind words, Arielle. We're glad Alexei made your first storage experience super easy. Our team is here to serve you, so give us a call at (781) 231-5990 if you need any future assistance.
April 16, 2021
Samantha C.
Posted On Google
Just moved to town an needed to rent a storage unit! The girl Heather at extra space provided me with extremely friendly and professional service! Made sure all my needs were met at and exceptional cost. Will definitely be coming back here in the future! COVID friendly too very clean environment
Response from Extra Space Storage (4/20/2021)
Hi Samantha, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Feel free to reach out at any time at 888-storage.
April 4, 2021
s m.
Posted On Google
Heather was great! She explained everything in detail and was able answer any questions I had. She made the process quite simple. The facility is clean and well light and I would recommend checking it out if you’re in need of some extra space.
Response from Extra Space Storage (4/10/2021)
S, we are so happy to hear that Heather could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
March 16, 2021
Courtney K.
Posted On Google
I used the rapid rental feature (which was super convenient), but when I showed up my unit was on the 5th floor where apparently all the units have an angled ceiling. This would not work for me - and I wish this had been conveyed to me in the process. I went to the office where Heather Smith was one of the best people I have ever worked with! She got me a new unit that suited my needs perfectly, and worked to make sure I was charged appropriately during the transfer. My only complaint is that 5th floor units are almost un-useable due to the ceiling shape, and I had no way of knowing that. My new unit (1st floor) is perfect and I couldn't speak higher of Heather.
Response from Extra Space Storage (3/16/2021)
Thank you for choosing Extra Space Storage, Courtney! We want to thank you for taking the time to provide your feedback and concerns. We are so pleased to hear that Heather was able to resolve this issue and assist you. If there is anything we can do to improve your experience, please let us know at customerservice@extraspace.com. Our team would love to hear from you.
March 6, 2021
Sarah P.
Posted On Google
Heather has exceptional customer service skills. She has been very informative an helpful. She takes her time to explain the process an make sure i understood what was going on. Thanks heather for all your help.
Response from Extra Space Storage (3/13/2021)
Thank you for the kind words, Sarah! We're committed to providing excellent customer service. We're glad Heather has been very informative, helpful, and takes her time to explain the process. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
March 5, 2021
katie M.
Posted On Google
Heather at extra space in Saugus was very helpful an informative from start to finish! The property was clean! I would definitely recommend this facility I saw Heather with a mask on an wiping down door handles an the counter on my way in! I am very pleased with my whole experience!
February 9, 2021
Jennifer G.
Posted On Google
I came into the store today met a wonderful helpful women Heather was her name she answered all my questions was polite honest and cared about all my concerns. The customer service is remarkable. I will be sending friends and family to her store. Thank you Heather you made my trip a pleasure.
Response from Extra Space Storage (2/9/2021)
Thank you for the review, Jennifer! We pride ourselves on having a friendly, accommodating staff and are so happy Heather was able to assist you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
December 28, 2020
KeepITsimple K.
Posted On Google
Heather was very helpful and took her time with all my questions and explained everything well. Thank you.
Response from Extra Space Storage (12/29/2020)
Hi Kathy, thank you for your review. We're glad Heather was very helpful and took her time with all your questions, and explained everything well. Stop by the office if you need anything.
December 14, 2020
Bria M.
Posted On Google
Heather was super helpful and did things efficiently, explaining all the procedures well. The area is clean and there are plenty of trolleys to help move things!
Response from Extra Space Storage (12/15/2020)
Hi Bria, we're glad Heather was super helpful, did things efficiently, and explained all the procedures well. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
December 3, 2020
John S.
Posted On Google
Amazing customer service by Selene and heather!
Response from Extra Space Storage (12/4/2020)
Thank you for taking the time to leave a positive rating, John! We’re glad Selene and Heather provided amazing customer service. Don't hesitate to reach out if you need anything!?
December 3, 2020
Sarah M.
Posted On Google
I just wanted to quickly thank Heather at extra space storage in Saugus. Moving is stressful enough and Heather definitely made my day so much. easier, she was super helpful. Thank you Heather!!!!
Response from Extra Space Storage (12/4/2020)
Hello, Sarah. Thank you so much for the positive review, it means a lot to our team! We're glad Heather was helpful. If you have any questions feel free to stop by or give us a call at (781) 231-5990.
October 20, 2020
John T.
Posted On Google
Amazing customer service by selene!!!
Response from Extra Space Storage (10/20/2020)
Hello, John. Thanks for the positive feedback. We're so happy we have customers like you. Please stop by the office or give us a call if there is anything else we can do for you.
October 16, 2020
Gary S.
Posted On Google
Jasmin is very nice
Response from Extra Space Storage (10/16/2020)
Thank you, Gary. We appreciate your 5-star review! Please stop by the office if you need anything!
October 16, 2020
ANNIEG P.
Posted On Google
Thank you Selene for making this place beautiful.
Response from Extra Space Storage (10/16/2020)
Hello, Annieg. Thank you for the 5-star review. We're so happy you have had a great experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.
October 15, 2020
Michael F.
Posted On Google
This facility was U-Haul and was taken over by Extraspace Storage and I am very happy about this. I have had a few problems when U-Haul was managing my unit and since Extraspace took over, all my issues have been resolved by Selene, who is a fantastic asset to Extraspace. She has been proactive with every issue I have had with U-Haul’s mistakes, even ones I didn’t know about. She took care of everything without delay. She is a very nice person which is a breath of fresh air. Thank you Selene and Extraspace for hiring such a stellar employee!!!
Response from Extra Space Storage (10/15/2020)
Hi Michael, we appreciate you taking the time to share your experience with us! We agree, Selene is such an asset to our team! We're glad Selene has been proactive with every issue you have had with U-Haul’s mistakes, took care of everything without delay, and was very nice. Don't hesitate to reach out if you need anything!
October 5, 2020
Marlenicio G.
Posted On Google
Good customer service by Selene
Response from Extra Space Storage (10/6/2020)
Thank you for the kind words, Marlenicio Gomes! We're committed to providing excellent customer service. Stop by the office if you need anything.
September 8, 2020
Louise W.
Posted On Google
This is a nice clean place.
Response from Extra Space Storage (10/21/2020)
Hi Louise, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Call us if you need anything.
May 29, 2020
kyle g.
Posted On Google
Fantastic!!!!
Response from Extra Space Storage (10/16/2020)
Hi Kyle, thank you for leaving us a review! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything!
May 5, 2020
Wendy M.
Posted On Google
We had a short term storage rental here due to in between houses and Tammy was extremely helpful from start to finish. AWESOME customer service.... she is pleasant and was wonderful to work with. I will highly recommend your storage units to friends and family.
Response from Extra Space Storage (10/16/2020)
Thanks for the awesome review, Wendy! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! If you need anything in the future, feel free to stop by or call us at 888-STORAGE.
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Central St and Main St/Hamilton St
Directions from the North
Drive south on US-1 S. Take the exit for Main St. At the traffic circle, turn left onto Central St. Our facility will be on your right after Juliette Rd.
Directions from the South
Drive north on US-1 N. Take the exit for Main St. At the traffic circle, turn left onto Central St. Our facility will be on your right after Juliette Rd.
Directions from the East
Drive west on Hamilton St. Turn right onto Central St. Our facility will be on your right after Juliette Rd.
Directions from the West
Drive east on Main St. At the traffic circle, turn left onto Central St. Our facility will be on your right after Juliette Rd.