Breanna
I am disappointed in my experience so far. When I moved into the unit, they were helpful and the price was right. I was disappointed with the cleanliness of the unit. It’s something falling off the ceiling. I had to buy sheets to cover items. I hope it’s nothing dangerous, if that is fiberglass it’s going to be a big problem. ESPECIALLY because my unit was $93 in Feb 2026 and i was charged $160 for my unit in June 2026. They said they mailed a letter but I never received a letter. I don’t know why in 2026 that wouldn’t come via email or in the app. I was told ultimately pricing is only for a few months and then they go up to market rate. So it’s a little slight bait and switch ??. I don’t remember that being in explained but whatever. Nearly double the rate I agreed to is predatory. I don’t understand why treat existing customer making payments as agreed this way. I was told they are at a 99 % occupancy, so essentially pay or leave lol they don’t care to retain customers. I wouldn’t recommend moving your belongings here if you are on a budget and considering whatever is falling on people belongings may be toxic and damaging belongings.
Please accept our apologies, Breanna. Your concerns about ceiling debris and pricing changes are valid. Please contact us at (734) 483-7720 so we can address both issues directly.
Extra Space Storage (6/27/2026)
Google Review
