Extra Space Storage facility on 1204 28th St SE - Grand Rapids, MI
(567 REVIEWS)

Grand Rapids self storage at 1204 28th St SE

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
Select a Unit Below

There are no results for those selected filters. Please select different filter options or clear all filters to see available units.

Call for assistance

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0308

Directions

Intersections/Landmarks

28th St SE between Kalamazoo and Eastern Av. The Calvary Baptist Church is behind us.

Directions from the North

Drive south on Eastern Ave SE. Pass Oakhill Cemetery and continue straight. Pass CVS and turn left onto 28th St SE. Our facility will be on the right before Vinland Ave SE.

Directions from the South

Drive north on Eastern Ave SE. Pass Rest Lawn Cemetery and continue straight on Eastern Ave SE. Pass Subway and turn right onto 28th St SE. Our facility will be on the right before Vinland Ave SE.

Directions from the East

Drive west on 28th St SE. Cross I-96 and continue straight. Our facility will be on the left after Vinland Ave SE.

Directions from the West

Drive east on 28th St SW. Cross US-131 and continue straight. Our facility will be on the right after Eastern Ave SE.

Frequently Asked Questions At 1204 28TH ST SE

Can I store my boat in a storage unit at 1204 28TH ST SE?

What is the largest outdoor storage space I can rent at 1204 28TH ST SE?

Can I rent a storage unit for 1 month at 1204 28TH ST SE?

Can I visit my storage unit after hours at 1204 28TH ST SE?

Do I have to sign a lease to get a storage unit at 1204 28TH ST SE?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 3, 2022

Linda R.

Posted On Google

OVERALL RATING

I’ve never had to put things in storage before and I hope I don’t have to often but, if I do this is where I’ll go. The units are clean and Audrey, the lady that works there, is very accommodating, professional, and pleasant to work with. They have very good security and excellent prices. If you have to put stuff in storage, use ExtraSpace

Response from Extra Space Storage (7/4/2022)

Thank you for your feedback, Linda Robinson! Providing renters with clean and secure facilities is our top priority. We're glad Audrey is very accommodating, professional, and pleasant to work with. We are so happy you are satisfied with your rental rate! Stop by our office if you need assistance or have any questions.

July 2, 2022

Khrystal J.

Posted On Google

OVERALL RATING

Easy in and out. No issues at all.

Response from Extra Space Storage (7/2/2022)

Thank you for the excellent review, Khrystal! We're happy we were able to provide a smooth rental experience. If you ever need anything, feel free to stop by!

July 2, 2022

Joana W.

Posted On Google

OVERALL RATING

Easy and reliable. Had a lot of help from staff, and made my life easier

Response from Extra Space Storage (7/3/2022)

Thank you for the excellent rating, Joana! We're happy we were able to provide a smooth rental experience. Stop by our office if you need assistance or have any questions.

June 25, 2022

Jesse K.

Posted On Google

OVERALL RATING

Great facility, great people (Audrey). So helpful, kind and understanding if you communicate with her.??

Response from Extra Space Storage (8/7/2020)

Thanks for sharing your positive experience, Jesse. We're committed to being your go-to stop for all your local storage needs! We think our team is great too! We're glad Audrey was helpful, kind, and understanding. Stop by our office if you need assistance or have any questions.

June 18, 2022

Ashley S.

Posted On Google

OVERALL RATING

We rented a space for nearly 5 years here. The management is great and they are easy to communicate when needed. Security is good, everyone has a code to enter with. Only down side is the price does increase yearly, although I imagine that would be the case anywhere.

Response from Extra Space Storage (6/18/2022)

Thanks for the awesome review, Ashley. We know our customers value secure facilities and helpful staff so we do our best to provide that! We will be sure to pass your feedback on our rates further along! Don't hesitate to stop by the office or contact us at (616) 452-4433 if you need anything.

June 17, 2022

Maranda A.

Posted On Google

OVERALL RATING

Awesome people working there. Friendly and easy to store

Response from Extra Space Storage (6/17/2022)

We think our team is great too! Thanks for the positive review, Maranda. Don’t hesitate to stop by the office if you need anything.

June 17, 2022

B C.

Posted On Google

OVERALL RATING

Audrey is very helpful and the space is clean & affordable. Thank you so much for your help Audrey THE GREAT ??

Response from Extra Space Storage (6/17/2022)

Hi B, thank you for your review. We're glad Audrey is very helpful. We're so happy to hear that your experience with the price and cleanliness of the space has been positive! Stop by our office if you need assistance or have any questions.

June 15, 2022

Andre N.

Posted On Google

OVERALL RATING

I can definitely say this place has been great since 2020 when I started going through the. Audrey is the best and I’ll continue to recommend this places keep up the great work, it’s so much more I can say I am truly thankful

Response from Extra Space Storage (6/15/2022)

We think Audrey is great too! Thanks for the positive review, Andre. Thanks for recommending Extra Space Storage! As always, give us a call at 888-storage if you need anything.

June 13, 2022

Rene T.

Posted On Google

OVERALL RATING

Price jump was 40 plus a month

Response from Extra Space Storage (6/14/2022)

Your feedback is very important to our team, Rene. We're sorry to hear you're unhappy with your rental rate. We'd love a chance to talk with you directly, please call us at 888-storage.

June 11, 2022

Gabriel W.

Posted On Google

OVERALL RATING

Amazing service

Response from Extra Space Storage (6/11/2022)

Hi Gabriel!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (616) 452-4433 or stop by the facility!

June 6, 2022

Chasity S.

Posted On Google

OVERALL RATING

First time renting a storage space. The online payment option is trash, however the inside employees were helpful with that. The pricing is kind of ridiculous considering it's just a place to keep a bunch of unnecessary accumulated wasted money. However aside from that, would I ever do business with Extra Space Storage again?!? Meh.... If it was absolutely necessary!

Response from Extra Space Storage (6/6/2022)

Thank you for taking the time to share your experience, Chasity. We're glad our team was able to help! We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience with the online payment. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Stop by our office if you need assistance or have any questions.

June 2, 2022

Danielle S.

Posted On Google

OVERALL RATING

This place has great customer service, every time I’ve called and had a question Audrey has been there to answer and assist me! The units are easily accessible and would definitely recommend to anyone in need of some Extra Space????

Response from Extra Space Storage (6/2/2022)

Thank you for the review, Danielle! We pride ourselves on having a friendly, accommodating staff and are so happy Audrey was able to assist you! Call us at 888-storage if you have any questions or need assistance with your rental.

May 23, 2022

Alicia R.

Posted On Google

OVERALL RATING

I moved out of state and brought my keys with by accident. I was giving permission to my family to get stuff out and put things in. They helped with the paperwork and with the breaking lock and getting another one. Staff was friendly prompt and considerate. Wouldn’t shop for another unit anywhere else in that town.

Response from Extra Space Storage (5/23/2022)

Hi Alicia, thank you for your review. W3e're glad our team was friendly, prompt, and considerate. We're committed to being your go-to stop for all your local storage needs! Stop by our office if you need assistance or have any questions.

May 22, 2022

Lori V.

Posted On Google

OVERALL RATING

My sister, who had passed away had a storage unit and it was up to me to go through it. Audrey was a Sweetheart from the very first phone call.....very helpful and professional. She made this unpleasant chore much easier for me, and even talked to the guys about hauling the junk away. She was a real blessing, and I'm most thankful she was there!

Response from Extra Space Storage (5/22/2022)

Hi Lori. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Audrey! We're always here to help at 888-storage if you have any questions or need assistance with your rental.

May 17, 2022

Evan K.

Posted On Google

OVERALL RATING

Great experience with the employees! got us right in no problems and even waived a few fees!

Response from Extra Space Storage (5/17/2022)

Hello, Evan. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (616) 452-4433.

May 16, 2022

Jeannette S.

Posted On Google

OVERALL RATING

I was very happy with my storage use while I was with extra space. Audrey was a very helpful salesperson and representative for your company.

Response from Extra Space Storage (5/16/2022)

Hi Jeannette, thank you for your review. We're glad Audrey was able to help! If you ever need anything, feel free to stop by.

May 13, 2022

Tenille J.

Posted On Google

OVERALL RATING

Audrey was very helpful and awesome love her

Response from Extra Space Storage (5/13/2022)

We think Audrey is great too! Thanks for the positive review, Tenille. Stop by our office if you need anything in the future!

May 13, 2022

Tanea J.

Posted On Google

OVERALL RATING

Audrey was very helpful and friendly, 100% satisfied, highly recommended!

Response from Extra Space Storage (5/13/2022)

Hi Tanea, thank you for recommending us. We're glad Audrey was very helpful and friendly. Please stop by the office or give us a call at 888-STORAGE or stop by the office.

May 13, 2022

Alan D.

Posted On Google

OVERALL RATING

Audrey the Manager is ?? super really help me tremendously I give Extra Storage on 28th St 5 stars keep up the good work and thanks

Response from Extra Space Storage (5/8/2022)

Alan D, thank you for the 5-star review! We are so glad Audrey the Manager is super and really helped you tremendously. Stop by our office if you need anything in the future!

May 12, 2022

AMANDA P.

Posted On Google

OVERALL RATING

The most neatest place I every gone through. Ms. AUDREY was every helpful.

Response from Extra Space Storage (5/12/2022)

Hi Amanda, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Ms. Audrey was very helpful. Stop by our office if you need anything in the future!