Grand Rapids Self Storage at 1204 28th St SE

Extra Space Storage facility on 1204 28th St SE - Grand Rapids, MI
Extra Space Storage
1204 28th St SEGrand Rapids, MI 49508

Read 550 Reviews

Current Customer:
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Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on 28th St SE between Eastern Ave SE and Kalamazoo Ave SE, Extra Space Storage serves residents of Grand Rapids, Wyoming, Kentwood, East Grand Rapids, and more. Locals will recognize our facility across from MacKay-Jaycees Park.

Secure Storage Near Gerald R. Ford International Airport

If you need an easily accessible, secure storage solution close to Gerald R. Ford International Airport, Extra Space Storage is the option you want! We're about 7.2 miles away from the airport.

A Versatile Self Storage Solution

Extra Space Storage on 28th St SE can accommodate residential and commercial storage needs in Grand Rapids with a variety of storage units and exceptional security.

Storage Units to Fit Your Needs

No matter what you need to store, our Grand Rapids storage facility has the perfect space for you! We have units ranging in size from 3x4 to 12x30 with features like first-floor access, drive-up access, and more.

Secure Storage

We want our customers to feel confident storing their belongings with us. That's why our facility is equipped with electronic gate access, an on-site resident manager, and video surveillance.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available – ask site manager for details
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • ADA compliant

Experience the Extra Space Difference

When you choose Extra Space Storage, you can expect nothing but the best! We're dedicated to providing dependable self storage, so we maintain a clean, secure facility at all times. We also have a friendly, professional staff that's more than happy to help you whenever you need assistance. Contact us today to reserve a storage unit in Grand Rapids!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0308

Recent Customer Reviews About This Facility

May 13, 2022

Tenille J.

Posted On Google

OVERALL RATING

Audrey was very helpful and awesome love her

Response from Extra Space Storage (5/13/2022)

We think Audrey is great too! Thanks for the positive review, Tenille. Stop by our office if you need anything in the future!

May 13, 2022

Tanea J.

Posted On Google

OVERALL RATING

Audrey was very helpful and friendly, 100% satisfied, highly recommended!

Response from Extra Space Storage (5/13/2022)

Hi Tanea, thank you for recommending us. We're glad Audrey was very helpful and friendly. Please stop by the office or give us a call at 888-STORAGE or stop by the office.

May 13, 2022

Alan D.

Posted On Google

OVERALL RATING

Audrey the Manager is ?? super really help me tremendously I give Extra Storage on 28th St 5 stars keep up the good work and thanks

Response from Extra Space Storage (5/8/2022)

Hello, Alan D. Thanks for the rating. Please call (616) 452-4433 and let us know how we can give you 5-star experience in the future.

May 12, 2022

AMANDA P.

Posted On Google

OVERALL RATING

The most neatest place I every gone through. Ms. AUDREY was every helpful.

Response from Extra Space Storage (5/12/2022)

Hi Amanda, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Ms. Audrey was very helpful. Stop by our office if you need anything in the future!

May 11, 2022

David M.

Posted On Google

OVERALL RATING

The manager Audrey was so helpful and gave me directions to a place I needed to go. Also as I was unloading my unit I was so hot, and she brought me a bottle of water. That sort of extra effort really made a difference for me. I highly recommend this storage facility! It is so clean and secure.

Response from Extra Space Storage (5/11/2022)

Hi David, thank you for recommending us. We're glad Audrey was so helpful, gave you directions to a place you needed to go, and she brought you a bottle of water. Providing renters with clean and secure facilities is our top priority. Stop by our office if you need assistance or have any questions.

May 10, 2022

Zabre M.

Posted On Google

OVERALL RATING

Audrey keeps the place neat and clean

Response from Extra Space Storage (5/10/2022)

Hi Zabre, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Audrey reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 10, 2022

Danny S.

Posted On Google

OVERALL RATING

Audrey is Always there to help

Response from Extra Space Storage (5/10/2022)

Thank you for the kind words, Danny. We're glad oAudrey was able to help! Our team is here to serve you, so give us a call at (616) 452-4433 if you need any future assistance.

May 5, 2022

Steven B.

Posted On Google

OVERALL RATING

Audrey is a good manager

Response from Extra Space Storage (5/5/2022)

We think Audrey is great too! Thanks for the positive review, Steven. Stop by our office if you need anything in the future!

April 28, 2022

Nakobi T.

Posted On Google

OVERALL RATING

Great price, friendly staff, and secure access! Original review above posted 4/20/22 Revised 4/28/22 This month my bill for my unit was pulled, I noticed an increase to my rate. I contacted the location office by phone and they were able to help me understand the rate increase & apologized for me not being notified of the increase. The staff then made contact with me when I visited my unit next. We were able to come to an understanding, they also offered other potential resolutions should the rate change not be viable for my storage situation. Very professional, empathetic, and kind.

Response from Extra Space Storage (4/20/2022)

Thanks for the feedback, Nakobi. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Will you please give us a call at 888-storage to discuss what other options we may have for you?

April 23, 2022

Chad E.

Posted On Google

OVERALL RATING

I went there today to help my cousin rearrange her storage and the lady who was there was so accommodating to me. Most managers/owners would tell you to leave while you're waiting but she welcomed me in, no questions asked. Thank you so much. Your kindness means a lot to me.

Response from Extra Space Storage (4/23/2022)

Thank you for the review, Chad! We pride ourselves on having an accommodating staff and are so happy our manager was able to assist you! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!

April 23, 2022

cara p.

Posted On Google

OVERALL RATING

Extremely helpful and accommodating

Response from Extra Space Storage (4/23/2022)

Thank you for the review, Cara! We pride ourselves on having a helpful, accommodating staff and are so happy they were able to assist you! Stop by our office if you need assistance or have any questions.

April 23, 2022

Jon J.

Posted On Google

OVERALL RATING

My stuff sure did get stored. Sufficient.

Response from Extra Space Storage (4/24/2022)

Thanks for sharing your positive experience, Jon. We're committed to being your go-to stop for all your local storage needs! Stop by our office if you need assistance or have any questions.

April 22, 2022

Jeremiah S.

Posted On Google

OVERALL RATING

Great customer service. Definitely would recommend to friends and family.

Response from Extra Space Storage (4/22/2022)

Thank you for the kind words, Jeremiah! We're committed to providing excellent customer service. We appreciate you recommending us to your friends and family. If you ever need anything, feel free to stop by.

April 20, 2022

Barbara C.

Posted On Google

OVERALL RATING

Staff is excellent! Service is great.

Response from Extra Space Storage (4/20/2022)

We think our team is great too! Thanks for the positive review, Barbara. We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 20, 2022

James W.

Posted On Google

OVERALL RATING

Audrey is a great manager. Place is always clean

Response from Extra Space Storage (4/20/2022)

We think Audrey is great too! Thanks for the positive review, James. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need anything in the future!

April 20, 2022

Alexis S.

Posted On Google

OVERALL RATING

Clean and friendly staff Audruy was great and very helpful

Response from Extra Space Storage (4/20/2022)

Hi Alexis, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Stop by our office if you need anything in the future!

April 20, 2022

Asia T.

Posted On Google

OVERALL RATING

Very nice place and helpful never Judge mental

Response from Extra Space Storage (4/20/2022)

Thanks for sharing your positive experience, Asia. We're committed to being your go-to stop for all your local storage needs! We're glad our team is helpful and never judgemental. Stop by our office if you need anything in the future!

April 20, 2022

Erika A.

Posted On Google

OVERALL RATING

Great

Response from Extra Space Storage (4/20/2022)

Hi Erika!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (616) 452-4433 or stop by the facility!

December 15, 2021

Sheenie R.

Posted On Google

OVERALL RATING

Good storage!

Response from Extra Space Storage (12/15/2021)

Hello, Sheenie. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (616) 452-4433.

December 8, 2021

Wanda B.

Posted On Google

OVERALL RATING

Very nice and clean storage . This is my second time renting here thumbs up??

Response from Extra Space Storage (12/8/2021)

Hi Wanda, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

Frequently Asked Questions At 1204 28TH ST SE

Can I store my boat in a storage unit at 1204 28TH ST SE?

What is the largest outdoor storage space I can rent at 1204 28TH ST SE?

Can I rent a storage unit for 1 month at 1204 28TH ST SE?

Can I visit my storage unit after hours at 1204 28TH ST SE?

Do I have to sign a lease to get a storage unit at 1204 28TH ST SE?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

28th St SE between Kalamazoo and Eastern Av. The Calvary Baptist Church is behind us.

Directions from the North

Drive south on Eastern Ave SE. Pass Oakhill Cemetery and continue straight. Pass CVS and turn left onto 28th St SE. Our facility will be on the right before Vinland Ave SE.

Directions from the South

Drive north on Eastern Ave SE. Pass Rest Lawn Cemetery and continue straight on Eastern Ave SE. Pass Subway and turn right onto 28th St SE. Our facility will be on the right before Vinland Ave SE.

Directions from the East

Drive west on 28th St SE. Cross I-96 and continue straight. Our facility will be on the left after Vinland Ave SE.

Directions from the West

Drive east on 28th St SW. Cross US-131 and continue straight. Our facility will be on the right after Eastern Ave SE.