Extra Space Storage facility on 11511 Allen Rd - Southgate, MI
(273 REVIEWS)

Southgate self storage at 11511 Allen Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0558

Directions

Intersections/Landmarks

Across Ronny Body shop/Southgate & Allen

Directions from the North

Drive south on Pelham Rd. Continue onto Allen Rd. Pass Walgreens and continue straight. Our facility will be on the left after Burlington St.

Directions from the South

Drive north on Allen Rd. Pass Our Lady of Hope Cemetery and continue straight. Cross I-75 and continue straight. Our facility will be on the right after Brest Rd.

Directions from the East

Drive west on Moran Ave. Continue onto Goddard Rd. Turn left onto Allen Rd. Our facility will be on the left after Rosewood Ave.

Directions from the West

Drive east on Goddard Rd. Cross Telegraph Rd and continue straight. Turn right onto Allen Rd. Our facility will be on the left after Burlington St.

Frequently Asked Questions At 11511 ALLEN RD

Are storage units climate controlled at 11511 ALLEN RD?

Does 11511 ALLEN RD have 24 hour access self storage?

What is the smallest storage unit I can rent at 11511 ALLEN RD?

How secure are storage units at 11511 ALLEN RD?

Does 11511 ALLEN RD offer short term self storage options?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 1, 2022

Tristine H.

Posted On Google

OVERALL RATING

Really good service the lady was really nice and gave us a good deal and was very sweet it was great service ??

Response from Extra Space Storage (7/1/2022)

Thank you for the kind words, Tristine! We're committed to providing excellent customer service. We're glad our employee was really nice, gave you a good deal, and was very sweet. Stop by our office if you need anything in the future!

July 1, 2022

Stacey H.

Posted On Google

OVERALL RATING

Amazing experience employees were extremely nice and patient with us! Highly recommend

Response from Extra Space Storage (7/1/2022)

Hi Stacey, thanks so much for your review! We are thrilled to hear your experience was amazing. We're glad our team is extremely nice and patient with you. Please stop by the office or give us a call at 888-STORAGE.

June 25, 2022

Raven S.

Posted On Google

OVERALL RATING

Ashley was very kind and informative. She took time to show us around to numerous units until our hearts were satisfied. I’ll never travel anywhere else for my storage needs. ????

Response from Extra Space Storage (6/25/2022)

Thanks for the awesome review, Raven! We work hard to meet the expectations of our customers, and we're happy to hear Ashley hit the mark for you! Don't hesitate to stop by the office or contact us at (734) 374-1500 if you need anything.

June 25, 2022

Rachel S.

Posted On Google

OVERALL RATING

Ashley was wonderful, she helped us get the right size unit and was very friendly and professional. Definitely recommend ??

Response from Extra Space Storage (6/25/2022)

Thanks, Rachel! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Ashley was able to provide that for you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 24, 2022

Virgil C.

Posted On Google

OVERALL RATING

She was very helpful and made sure I understood everything little thing!!!! I feel safe sending my grandmother here

Response from Extra Space Storage (6/25/2022)

Thank you for your kind words, Virgil. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 22, 2022

Brian H.

Posted On Google

OVERALL RATING

Great service from Ashley went the extra mile!!!

Response from Extra Space Storage (6/23/2022)

Thank you for the kind words, Brian! We're committed to providing excellent customer service. We're glad Ashley went the extra mile! Stop by our office if you need assistance or have any questions.

June 22, 2022

Jashana P.

Posted On Google

OVERALL RATING

Great service!

Response from Extra Space Storage (6/23/2022)

Thank you for the kind words, Jashana! We're committed to providing excellent customer service. As always, give us a call at 888-storage if you need anything.

June 9, 2022

kevin g.

Posted On Google

OVERALL RATING

Ashley is very professional and very polite. My experience has been WONDERFUL.I HIGHLY RECOMMEND THIS PLACE...

Response from Extra Space Storage (6/9/2022)

Hello, Kevin. Thank you for the 5-star review! We're so happy Ashley could help. Let us know if we can?do anything else to help at 888-storage.

May 17, 2022

Peter G.

Posted On Google

OVERALL RATING

Best customer service ever

Response from Extra Space Storage (5/17/2022)

Thank you for the kind words, Peter! We're committed to providing excellent customer service. Let us know if we can?do anything else to help at 888-storage.

May 6, 2022

Samantha L.

Posted On Google

OVERALL RATING

Ashley was amazing and very helpful!!!

Response from Extra Space Storage (5/6/2022)

Thank you for the kind words, Samantha. We're glad Ashley was able to help! Our team is here to serve you, so give us a call at (734) 374-1500 if you need any future assistance.

April 25, 2022

Deb B.

Posted On Google

OVERALL RATING

I have had several storage units over the years and this place was the best! It was always clean and bug free. If I ever need the use of a storage unit again I will first check to see if there is a Extra Space Storage available first.

Response from Extra Space Storage (4/26/2022)

Thanks for sharing your positive experience, Deb. We're committed to being your go-to stop for all your local storage needs! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!

April 16, 2022

Robert F.

Posted On Google

OVERALL RATING

Great Service

Response from Extra Space Storage (4/17/2022)

Thank you for the kind words, Robert! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!

April 9, 2022

John M.

Posted On Google

OVERALL RATING

Ashley was very professional, nice personality and helped me out exfoliating everything very well. She did a wonderful job.

Response from Extra Space Storage (4/9/2022)

Thanks for the great review, John! We're glad Ashley was very professional. Please call us at (734) 374-1500 if you have any questions!

March 22, 2022

Nicholas S.

Posted On Google

OVERALL RATING

Ashley, was amazing. Customer service, over above and beyond! Highly recommend.

Response from Extra Space Storage (3/22/2022)

We think Ashley is great too! Thanks for recommending us, Nicholas. We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!

March 14, 2022

Matthew M.

Posted On Google

OVERALL RATING

Ashley was wonderful, she helped get me discounted rates compared to the units I had before. She was very helpful and very knowledgeable. Great experience Highly recommended.

Response from Extra Space Storage (3/15/2022)

Hi Matthew, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ashley! Please stop by the office or reach out to us at 888-storage if you have any questions!

March 8, 2022

Dannyball.popitlover

Posted On Google

OVERALL RATING

Omygawd such a friendly environment ASHLEY is GREAT

Response from Extra Space Storage (3/8/2022)

We think Ashley is great too! Thanks for the positive review, Dannyball.popitlover. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 7, 2022

David M.

Posted On Google

OVERALL RATING

No lock waiting for me like promised, light doesn't work, and no one there to assist on Sundays.

Response from Extra Space Storage (3/7/2022)

Hi David, we're sorry to hear that there was no lock waiting for you like you were promised. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience with the light. If you ever need help outside of office hours, we have an after-hours line that can assist you 24/7. They can be reached at 888-storage.

March 7, 2022

dan m.

Posted On Google

OVERALL RATING

Staff is nice ,but way to much for a 10×10, 240 bucks a month.

Response from Extra Space Storage (3/7/2022)

Thank you for leaving us a rating, Dan. We're glad our team is nice. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (734) 374-1500 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.

March 4, 2022

andrew p.

Posted On Google

OVERALL RATING

Very informative and a pleasure to work with.

Response from Extra Space Storage (3/4/2022)

Hi Andrew, thank you for your review. We're glad our team was very informative and a pleasure to work with. Don’t hesitate to reach out if you need anything at 888-STORAGE.

March 2, 2022

Sally S.

Posted On Google

OVERALL RATING

Almost every aspect of my rental experience with Extra Space Storage was top notch. The facility is clean and the staff is excellent, even when the office isn't open (a person answered buzzer and completely met my need). Unfortunately, I have had to alter my overall opinion of Extra Storage Space. I am a disabled senior who had to put my household in storage while waiting for my name to come to the top of the waiting list for a low-income apartment. I knew I would have to store for approximately a year. My rent for a 10 X 20 climate controlled unit was $237.50 per month. After three months of renting I received notice my rent was being increased to $317.50. I was stunned at the increase and contacted the office. While the manager was as helpful as she could be, her hands were tied by the corporate office, who set the price. She did, however, give me a senior discount, which was in her power. Ultimately I am paying $302.50 per month - an amount I can little afford - and no recourse. I cannot afford to move my items out, and yet cannot afford the rent. I am stuck between a rock and a hard place and this corporation doesn't care. It was an exorbitant amount of increase and after only three months of renting!! Such a shame that I would NEVER recommend this storage facility, not because of the excellence of their people, but because they're representing a rotten corporation.

Response from Extra Space Storage (9/24/2021)

Thanks for the kind words, Sally! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (734) 374-1500 if you need anything.