Bloomington self storage at 9601 Penn Ave S

I can never say enough of their customer service and their help. Their prices are actually reasonable. I was going through a very hard time at the time of my move. Lisa on Penn, at the blink of an eye showed me what to do and helped me along the way. She was wonderful. If u want customer service, this is the place to go.

Very professional, clean facilities, and got more space for less cost than our previous rental unit. Move out was also a seamless process, and Lisa (the store manager) was incredibly helpful, kind, and professional through the process. Only issue was the entry code for the facility suddenly stopped working, but fortunately didn't have issue getting in any time afterwards. No one else we talked to had this issue, so guess it was an anomaly. Would highly recommend!

Well-maintained facility with plenty of cart access. Staff is friendly and very responsive... would recommend the Penn Avenue location in Bloomington!

Amazing! Lisa was amazing and she made us feel comfortable and walked us through the entire process effortlessly! 100% recommend

Best storage I’ve ever rented Lisa is heaven sent my car wouldn’t crank because the battery died she called her husband from home to come give me a jumpstart she could’ve had me call a tow truck but she stepped in and helped out not only do they take care of your things while they are in the facility but they also take care of you thanks Lisa you’re awesome ??

Super clean unit, super friendly I Would recommend!

Beginning with my first phone call through signing on as a tenant, I have enjoyed a very positive experience with Extra Space Storage. The storage facilities are clean, well lit, and easily accessible. During my initial search and research phase, I had numerous conversations with several different Extra Storage Space employees and each of them exhibited a professional, cheerful, and customer oriented demeanor. Lisa was one of those and from my first contact with her to through the signing up process, she has exhibited an exemplary level of professional demeanor, thoroughness, and attention to detail. Lisa's cheerful disposition is clearly genuine and she epitomizes what a stellar customer support professional should be.

I really appreciated the staff working with myself and my moving company when we needed a different configuration. They were great to handle the changes while we we moving in. The facility is very clean and well kept.

Always a great deal to be had at Nancy's Novelties!

Clean and great management! I would give 10 stars if I could!

Love doing business with Nancy. Very friendly

Very clean, very friendly place. Absolutely love it!

Lisa is by far the best manger I have every came across.

Very nice place! Staff , both lisa and Eddie were very helpful Only took a minute or two and I was filling my lockers up! Easy access for me, close to home...

What a wonderful 2 year experience!! From Move in day with Rod to move out day with Lisa. Every time I visited my storage unit, no matter the day of the week or the time of the day, the staff was very friendly to any adults that were with me but most importantly always very kind and sincerely friendly to my two young daughters. Also I was impressed with the cleanliness. I would recommend this company to anyone if need of extra storage!

We had a mover cancel last minute and they need to find somewhere to store our things. Lisa an extra storage was super friendly and helpful she showed us where we needed to go and what we needed to do. She helped us pick the correct size and the move went super smooth the next day. Great clean quiet facility would highly recommend them

My 10 month experience with Extra Space Storage was great. Super easy and convenient. Closing my account was super easy also. The representative, ( hope I spell her name correctly.. sorry it's wrong ) Karlita was really friendly, and she was smiling when greating me at the door. Thank you letting me keep my stuff there. I'll definitely come back if needed.

Great facility and great customer service, I would definitely recommend them, I was unsure before I went there but I decided to go for it and I'm glad I did.

Lisa was fabulous to work with. In preparing to move across the country, we had several changes to what we needed for storage. Consequently she and I spoke often enough that I had her saved in my phone by name. Throughout the process, she was very supportive both of my needs as a customer and as a person who was dealing with the stress of a big move. I felt genuinely supported and taken care of. Thank you for the friendly service!

Always ready to help whenever I had a question/problem.