Extra Space Storage facility on 9601 Penn Ave S - Bloomington, MN
(311 REVIEWS)

Bloomington self storage at 9601 Penn Ave S

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7225

Directions

Intersections/Landmarks

Penn Ave S and W 96th St

Directions from the North

Drive south on Penn Ave S. Pass W 94th St and continue south. Our facility will be on your left just after W 96th St.

Directions from the South

Drive north on Penn Ave S. Pass W 98th St and continue north. Our facility will be on your right just before W 96th St.

Directions from the East

Drive west on W 98th St. Turn right onto Penn Ave S. Our facility will be on your right just before W 96th St.

Directions from the West

Drive east on W 98th St. Turn left onto Penn Ave S. Our facility will be on your right just before W 96th St.

Frequently Asked Questions at 9601 Penn Ave S

Are storage units climate controlled at 9601 Penn Ave S?

What is the smallest storage unit I can rent at 9601 Penn Ave S?

How secure are storage units at 9601 Penn Ave S?

How far in advance do I need to reserve a storage unit at 9601 Penn Ave S?

Does the storage facility on Penn Ave S have short term self storage available?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 28, 2022

Connor T.

Posted On Google

OVERALL RATING

I’ve been a loyal customer for almost 3 years. I’ve never had any issues. Facility is clean and run by an amazing staff. Spoke with Haley today with a minor issue and she resolved the matter promptly and professionally. Highly recommend this facility for anyone looking for storage needs!

Response from Extra Space Storage (6/29/2022)

Thank you for being a loyal customer, Connor! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Haley resolved the matter promptly and professionally. Thanks for recommending Extra Space Storage! As always, give us a call at 888-storage if you need anything.

June 28, 2022

Sara D.

Posted On Google

OVERALL RATING

Nice facility

Response from Extra Space Storage (6/28/2022)

Hello, Sara. Thank you for the 5-star review! We're so happy we could help. Feel free to reach out at any time at 888-storage.

June 8, 2022

Sherrie P.

Posted On Google

OVERALL RATING

Clean and well lit. I feel safe going there. Friendly staff.

Response from Extra Space Storage (6/9/2022)

Thank you for your feedback, Sherrie! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Stop by our office if you need anything in the future!

June 7, 2022

K&K (.

Posted On Google

OVERALL RATING

Spacious and convenient

Response from Extra Space Storage (6/7/2022)

Hello, K&K. Thank you for the 5-star review! We're so happy we could provide a spacious and convenient facility! Don't hesitate to reach out to us at 888-storage if you need anything!

May 31, 2022

Jim B.

Posted On Google

OVERALL RATING

5/31/22 Update. How quickly things change. As a business practice, they raise your rates at the 4th month. Manager Lisa has left whom didn't great job of keeping theft down to a minimum. Be the ideal customer (I.E.: fill up your unit, auto pay, never visit which keeps costs to a minimum and you get your rate increased) and lose with Extra Space - Bloomington. Let's Let's be blunt, moving sucks. Lisa at Extra Space Storage makes the storage part of it so much better. From her helpful, personable, yet professional demeanor to her ability to somehow keep the place always looking clean. It's never dingy or looking like your entrusting your stuff to some sketchy access to the master key kinda place. Top notch service and facility

Response from Extra Space Storage (2/10/2022)

Hi Jim, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We are glad Lisa from our local office has been professional, personable, and as helpful as can be. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.

May 26, 2022

Sandy K.

Posted On Google

OVERALL RATING

Well lit, clean, staff friendly. Easy tools to use online also. All around great place to do business with!

Response from Extra Space Storage (5/26/2022)

Hi Sandy, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

May 25, 2022

kishore e.

Posted On Google

OVERALL RATING

Staff are friendly and very helpful. I have signed up online and the online agent gave me 2 separate storage spaces. The staff helped me by switching to a single storage space that is very convenient and easy to access. They also, helped me by showing how to access the garage door. Would definitely recommend.

Response from Extra Space Storage (5/25/2022)

Thanks for the kind words, Kishore! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We really appreciate the recommendation as well as the 5-star review! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 18, 2022

Pam K.

Posted On Google

OVERALL RATING

Great staff. Very friendly and helpful. The storage units are extremely clean and the whole building is really kept clean and nice. We were there for 3 years and would highly recommend them. Price is also reasonable!

Response from Extra Space Storage (5/18/2022)

Thanks for being a loyal customer, Pam! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (952) 888-0570 if you need anything.

May 17, 2022

Susan D.

Posted On Google

OVERALL RATING

Good place clean appropriate friendly helpful staff. Cost a little high but not bad would recommend

Response from Extra Space Storage (5/18/2022)

Thanks for the kind words, Susan! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (952) 888-0570 if you need anything.

May 11, 2022

Robi N.

Posted On Google

OVERALL RATING

LISA WAS THERE, Shes Great and the storage was so so Clean I wouldn't believe it til I seen it! I Had to get a Storage Locker. FANTASTIC!!

Response from Extra Space Storage (2/16/2021)

Thank you for the review, Robi! We pride ourselves on having a friendly, accommodating staff and are so happy Lisa was able to assist you! Let us know if we can?do anything else to help at 888-storage.

April 14, 2022

Gregv D.

Posted On Google

OVERALL RATING

Lisa & Haley we’re great! Very professional and polite. Didn’t mess around, took care of business and they knew what they were doing 5 Stars all the way! Highly recommend

Response from Extra Space Storage (4/15/2022)

Thanks for the kind words, Gregv! We're glad Lisa and Haley were very professional and polite. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (952) 888-0570 if you need anything.

April 6, 2022

Greg B.

Posted On Google

OVERALL RATING

The Extra Space Storage facility on Penn Ave. in Bloomington was referred to us by a friend, who had used them last year. We made an appointment with the manager Lisa. She was very pleasant, explaining how the process worked, and showed us three different storage size options. After taking a few days to decide what was right for us, we came back and saw Lisa again, and signed up for a 10' x 10' size. We have begun using our space, and so far have been very pleased with our choice.

Response from Extra Space Storage (4/7/2022)

Thank you so much for your kind words. We really appreciate you taking the time to share the experiences you've had at Extra Space Storage with us, Greg! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Lisa was able to provide that for you! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.

March 23, 2022

Lynne W.

Posted On Google

OVERALL RATING

Friendly, listened well, and extremely efficient in getting me what I wanted. The rent was increased after 1/2 year and when I said I couldn't afford it, they arranged for the increase to be halved.

Response from Extra Space Storage (10/23/2021)

Hi Lynne!Thank you so much for the positive review. It's great to hear our team was understanding and accommodating to your needs. If you ever need anything don't hesitate to give us a call at (952) 888-0570 or stop by the facility!

February 21, 2022

Wanita R.

Posted On Google

OVERALL RATING

Clean, employee pleasant and helpful. Safety is good, lights work fine.

Response from Extra Space Storage (2/21/2022)

Hi Wanita, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and pleasant, helpful staff, so we do our best to make sure we are able to provide that! Don’t hesitate to reach out if you need anything at 888-STORAGE.

February 20, 2022

Brandon M.

Posted On Google

OVERALL RATING

Extra space storage is a gem. Their facility is secure and clean. I have a 10x10 and it’s perfect.

Response from Extra Space Storage (2/20/2022)

Thank you for your feedback, Brandon! Providing renters with clean and secure facilities is our top priority. Stop by our office if you need assistance or have any questions.

February 18, 2022

Nick H.

Posted On Google

OVERALL RATING

I was looking for a nice close storage unit near my home. When walking in I was greeted with kindness. No pressure sales. Great price and clean units. Ross was a great help for my wife and I storage needs

Response from Extra Space Storage (2/18/2022)

Thank you for the kind words, Nick. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Ross reflects that! Our team is here to serve you, so give us a call at (952) 888-0570 if you need any future assistance.

February 11, 2022

John S.

Posted On Google

OVERALL RATING

Lisa Halverson made this experience more than pleasant . She was knowledgeable courteous and efficient at her job. I'm not sure what she's making but it's not enough.. I give this 5 stars for me that's saying something.

Response from Extra Space Storage (2/12/2022)

Hi John, Thank you for the awesome review! We are happy to hear Lisa was knowledgeable, courteous, efficient, and able to make your rental experience a pleasant one. We are here to help! Please give us a call at 888-storage if anything comes up!

February 10, 2022

Mike G.

Posted On Google

OVERALL RATING

This facility is kept clean. Lisa is very helpful and polite. You can tell they care about what they do.

Response from Extra Space Storage (2/11/2022)

Thank you for the kind words, Mike. We're glad Lisa was very helpful and polite! Our team is here to serve you, so give us a call at (952) 888-0570 if you need any future assistance.

February 9, 2022

Kelli R.

Posted On Google

OVERALL RATING

Lisa and the staff at Extra Space Storage have been absolutely wonderful and so helpful! Love the facility, super clean and bright, feel safe everytime I am there!

Response from Extra Space Storage (2/9/2022)

Thank you for your feedback, Kelli! Providing renters with clean and secure facilities is our top priority. We're glad Lisa was able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

February 3, 2022

Dawn M.

Posted On Google

OVERALL RATING

Great clean unit very friendly staff

Response from Extra Space Storage (11/3/2020)

Hi Dawn, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please call 888-storage if you have any questions.