Brooklyn Park self storage at 8570 Aspen Lane N

The service was amazing the Jodi is awesome. She should be a manager, or be served an bonus, I would recommend ALL and any friends to this storage Fox

Best Customer Service I received from Judy. Judy cared and asked me questions and encouraged me. Thanks again Judy ????

The store manager is amazing and upstanding and super flexible ?? would use them again after 2 years best experience

Had a great experience. I believe the reps name was Justin, very knowledgeable and helpful. Would recommend and will rent from again should I need it.

Great customer service!

Better than other storage company's it does feel like they care plus they are fast and efficient.

I´m not use to write reviews but in this particular case I have to. After Extra Storage Space rise up my payment, I went to my storage location in Brooklyn Park, MN in a ´complaining´ mode. I met Arin Rood for the first time and she was just wonderful. This young lady was very kind and knowledgeable and helped me to find the best solution for my needs, while having a casual conversation. When I came back a couple days later to set up some final details, I was a little disappointed because Arin wasn´t working that day. I found a different person; Jodi Butcher. Turns out she was full aware of my situation, and she was as kind and efficient as Arin. She reviewed carefully my options again, and she made the deal I had even better!! Thanks to Arin, I was able to move to a very close, slightly smaller and way cheaper unit, while Jodi facilitated the transition, so I was able to do it in a matter of a couple days. I really hope this company realize the amazing asset they have by relaying on real, competent people, with good hearts and an honest human connection. Well done Arin and Jody, you ladies are awesome!!!

Customer service representative are friendly & very helpful.

We love the facility, we just recently downsized. Being able to be inside in the winter to sort through stuff is the best. With climate control our family never worried about our stuff being ruined.

Bill very helpful and good customer service.

Came to Extraspace storage today in hopes of finding a unit that fit my needs. As this is a stressful time for me, the manager Jodi and the trainee employee John did a wonderful job making me feel confident about renting a unit. Wonderful affordable prices and insurance is at a great rate. Unfortunately John will be working at a different location but the fact that he did such a wonderful job shows they take pride in finding great employees and train them properly :) Thanks again John and Jodi

Me and my friend walked in today and got welcomed by John and store manager Jodi. They where very nice and welcoming.

Shinique went above and beyond, helping me get into my locked storage space after an ugly end to my marriage. She was so kind, professional, and thoughtful. Plus, she made quick work of that lock!

Shinique was great. Very friendly and helpful!

Did not go here.

Shinique was amazing. My parents had a unit in the same facility and she got me as close (5 doors down) as she could while also having a larger space. We were able to troubleshoot my needs fairly quickly when my gate code needed to be refreshed.

The access is ?? In and out whenever you want. Heated with motion lights. Bill that runs it is awesome. He knows what’s up and is a straightforward dude. The only dis I would give it is that the road around back doesn’t go through. I think it actually adds to security cuz peeps can’t just cruise through and case, but the backside definitely needs a turn around at the end for large moving trucks and pick ups with trailers.

Arin was very helpful!

Fantastic experience. I was given a tour before renting and all my questions were answered. The rapid rental process was quick and easy. All the staff I spoke with were very kind and helpful both on the phone and in-person. Facility was spotless including the storage unit I had, the elevators, hallways and carts. I felt like the location was safe, clean and comfortable to be at (so important, especially with Covid). Move out was also quick and easy. Will rent here again if I have storage needs in the future. Thank you!

Excellent customer service. Clean facility. Good rates.