Extra Space Storage facility on 2960 Empire Ln N - Plymouth, MN
(177 REVIEWS)

Plymouth self storage at 2960 Empire Ln N

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1842

Directions

Intersections/Landmarks

Fernbrook Ln N and MN-55

Directions from the North

Drive south on I-494 S. Take Exit 22. Turn right onto MN-55 W. Turn right onto Fernbrook Ln N. Turn right onto Harbor Ln N. Turn right onto Empire Ln N. Our facility will be on your left.

Directions from the South

Drive north on I-494 N. Take Exit 22. Turn left onto MN-55 W. Turn right onto Fernbrook Ln N. Turn right onto Harbor Ln N. Turn right onto Empire Ln N. Our facility will be on your left.

Directions from the East

Drive northwest on MN-55 W. Turn right onto Fernbrook Ln N. Turn right onto Harbor Ln N. Turn right onto Empire Ln N. Our facility will be on your left.

Directions from the West

Drive southeast on MN-55 E. Turn left onto Fernbrook Ln N. Turn right onto Harbor Ln N. Turn right onto Empire Ln N. Our facility will be on your left.

Frequently Asked Questions at 2960 Empire Ln N

Is it safe to store electronics in a storage unit at 2960 Empire Ln N?

What is the largest outdoor storage space I can rent at 2960 Empire Ln N?

How much will a 5x5 storage unit hold at 2960 Empire Ln N?

How hot can a storage unit get in the summer at 2960 Empire Ln N?

Do I need insurance to rent a storage unit at 2960 Empire Ln N?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 29, 2022

Shari R.

Posted On Google

OVERALL RATING

Staff is wonderful to work with, incredibly helpful. From the first step of looking at the facility, to reserving the unit, to moving in, was seamless. Great location, great facility, excellent manager!

Response from Extra Space Storage (6/24/2022)

Hi, Shari ! Thanks for the positive review, it means a lot to our team. Please call (763) 559-7225 if you have any questions about your rental.

June 28, 2022

Dan R.

Posted On Google

OVERALL RATING

Been here for years. Hunter is the best manager so far! Clean environment

Response from Extra Space Storage (6/29/2022)

Thanks for being a loyal customer, Dan! We are glad you had a great experience with Hunter. Please stop by the office or reach out to us at 888-storage if you have any questions!

June 28, 2022

Paul N.

Posted On Google

OVERALL RATING

Above and beyond the call of being helpful. Extremely clean and well-kept and very convenient. Rent here’s a great place!!!

Response from Extra Space Storage (6/29/2022)

Hi Paul Not The, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

June 27, 2022

kaveh t.

Posted On Google

OVERALL RATING

Professional n helpful and very clean facilities.

Response from Extra Space Storage (6/27/2022)

Thank you for the kind review, Kaveh. We're glad our team was professional, helpful, and great at keeping our property clean. Our team is here to serve you, so give us a call at (763) 559-7225 if you need any future assistance.

June 23, 2022

Tammy L.

Posted On Google

OVERALL RATING

The building is kept very clean and the staff is great!

Response from Extra Space Storage (6/24/2022)

Hi Tammy, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 23, 2022

Hunter B.

Posted On Google

OVERALL RATING

Ryz is very “savvy” when it comes to customer service! They assisted my mom with an extraordinary act of kindness, that went above and beyond her duties as an employee for Extra Space! When my mom told me the story, I knew it deserved a review! This one’s for RYZ!

Response from Extra Space Storage (6/24/2022)

Thanks for the awesome review, Hunter! We work hard to meet the expectations of our customers, and we're happy to hear Ryz hit the mark for you! Don't hesitate to stop by the office or contact us at (763) 559-7225 if you need anything.

June 17, 2022

Whitney K.

Posted On Google

OVERALL RATING

Excellent customer service!

Response from Extra Space Storage (6/18/2022)

Thanks for the awesome review, Whitney! It's great to hear our team was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (763) 559-7225 if you need anything.

June 1, 2022

Tj F.

Posted On Google

OVERALL RATING

Hunter at the Plymouth location is super nice & very informative...5 Star Customer Service!

Response from Extra Space Storage (6/10/2020)

Thank you for the kind words, Tj! We're glad Hunter is super nice & very informative. We're committed to providing excellent customer service. Don’t hesitate to stop by the office if you need anything.

May 31, 2022

Chris D.

Posted On Google

OVERALL RATING

On 5/228/22, I needed to find a storage facility closer to my new home. As I got into the moving van, I googled the Extra Space Storage location in Plymouth, MN. The website was amazing. It not only explained sizing of units, but allowed me to reserve a unit right on the website. It was quick and easy. I received a detailed email confirmation that included my new unit, a map of how to get to the unit and the access code I would need to enter. It also told me my lock would be in my new unit waiting for me. About 20 minutes later, as I arrived at my house to gather items for the new facility, I received a call from an employee (I think her name was Rose) of Extra Space Storage. She asked if I had any questions and told me to come to the office for any questions or concerns. When I opened my unit, there was the lock/key set waiting for me. As my brother and I were wrapping up, she was nice enough to come out of the office and checked on how things were going. Super friendly and personable. The facility was clean. I appreciate that you have to enter your access code to get to any floor for safety and there are placards indicating how to get back to the elevator. The process was smooth and saved me so much time. Would highly recommend this location!

May 29, 2022

Blanca G.

Posted On Google

OVERALL RATING

I like that everything has cameras and things are safe.

Response from Extra Space Storage (5/30/2022)

Thank you for your kind words, Blanca. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to reach out at any time at 888-storage.

May 18, 2022

S. S.

Posted On Google

OVERALL RATING

I had order a storage online on a Sunday and I didn’t realize office was close. I had issues when I was trying to get into storage. I then called next day and I had to upgrade to a bigger storage and Hunter was able to make the transfer for me. I had other issues couple days later and thank goodness Ryz was able to help me and help me resolve my issue!!!! She was so hopeful, attentive and very insightful with every question I asked her. She is very good with customer service, her tone was so friendly and professional and was able to reassured me that my situation was getting resolved!!! I was in a bad situation and Ryz was able to make my day better!! Thank you everyone at Extra Space! I will refer all my friends and family to here!!

Response from Extra Space Storage (5/19/2022)

Hi S., thank you for your review. We're glad Ryz was able to help you resolve your issue, was so hopeful, and attentive. We're committed to providing excellent customer service. We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We appreciate you recommending us to your friends and family. Stop by our office if you need anything in the future!

May 6, 2022

Kelby C.

Posted On Google

OVERALL RATING

Clean storage facility. Rarely waited to get into the garage and carts had always been available.

Response from Extra Space Storage (5/6/2022)

Hi Kelby, your kind review is appreciated! We make it a priority to provide clean, well-equipped facilities and are so glad to hear your experience reflects that. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

April 16, 2022

Randall M.

Posted On Google

OVERALL RATING

Extra Space is clean, secure, and easy to access. Reasonably priced and accommodating. Have used them for years and continue to use them both seasonally and long term

Response from Extra Space Storage (9/25/2021)

Thank you for your feedback, Randall! Providing renters with clean and secure facilities is our top priority. We are so glad you are satisfied with your rental rate! We are so glad you are satisfied with your rental rate! If you ever need anything, feel free to stop by.

April 10, 2022

Emily L.

Posted On Google

OVERALL RATING

Great experience, great service & space, just wish our rent hadn’t jumped $60 at the start of a new calendar year. We should have asked about that, would recommend having that conversation if you’re interested in renting! Overall great service though!

Response from Extra Space Storage (4/11/2022)

Thank you for the kind words, Emily! We're committed to providing excellent customer service. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage.

April 9, 2022

Amy M.

Posted On Google

OVERALL RATING

Ryz was amazing. Very knowledgeable and helpful despite being very busy. Thank you!

Response from Extra Space Storage (4/9/2022)

Hi Amy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ryz! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 6, 2022

Mindy R.

Posted On Google

OVERALL RATING

Ryz handled my concerns with professionalism and care. She communicated with me and her follow-up was greatly appreciated!

Response from Extra Space Storage (4/7/2022)

Thanks for the great review, Mindy! We are happy to hear that Ryz was professional. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

April 3, 2022

Janya K.

Posted On Google

OVERALL RATING

Great customer service! Clean units! Temp controls. Great location.

Response from Extra Space Storage (4/4/2022)

Thank you for the kind words, Janya K! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!

February 27, 2022

Jen S.

Posted On Google

OVERALL RATING

Been renting there the past few years and very happy with the facility. Every year the rates seem to go up (so def pay in advance to avoid hike) yet the staff is very helpful to make sure to help adjust to find something to meet your needs. Just downsized our unit this weekend and Hunter and Ryz were fabulous, both very service oriented and helpful. Highly recommend!

Response from Extra Space Storage (2/28/2022)

Hi Jen! Thank you so much for the great review! It means a lot to our team. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Hunter and Ryz! Please give us a call at 888-storage if you need further assistance with your storage needs.

February 25, 2022

Stacy M.

Posted On Google

OVERALL RATING

We had an awesome experience here. Super clean and everyone is so friendly. Highly recommend Extra Space Storage!

Response from Extra Space Storage (2/25/2022)

Thanks for the kind words, Stacy! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (763) 559-7225 if you need anything.

February 19, 2022

Stephen W.

Posted On Google

OVERALL RATING

Initial price and move in was great. Clean unit, easy in and out. After 3 months the rate doubled. Then it wasn't so nice.

Response from Extra Space Storage (2/19/2022)

Hi Stephen, thank you for taking the time to share your experience with us. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?