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Extra Space Storage facility on 14300 E Frontage Rd - Grandview, MO
(307 REVIEWS)

Grandview self storage at 14300 E Frontage Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0985

Directions

Intersections/Landmarks

I-49 and MO-150

Directions from the North

Drive south on I-49 S. Take Exit 178. Merge onto W Frontage Rd. Our facility will be on your right.

Directions from the South

Drive north on I-49 N. Take Exit 178. Merge onto E Frontage Rd. Turn left onto E 140th St. Turn left onto W Frontage Rd. Our facility will be on your right.

Directions from the East

Drive west on MO-150 W. Turn right onto White Ave. Turn right on E Frontage Rd. Turn left onto E 140th St. Turn left onto W Frontage Rd. Our facility will be on your right.

Directions from the West

Drive east on MO-150 E. Merge onto I-49 N. Take Exit 178. Merge onto E Frontage Rd. Turn left onto E 140th St. Turn left onto W Frontage Rd. Our facility will be on your right.

Frequently Asked Questions At 14300 E FRONTAGE RD

Does 14300 E FRONTAGE RD have 24 hour access self storage?

How secure are storage units at 14300 E FRONTAGE RD?

What is the largest outdoor storage space I can rent at 14300 E FRONTAGE RD?

Can you store a car in self storage at 14300 E FRONTAGE RD?

Where can I buy moving supplies at 14300 E FRONTAGE RD?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 22, 2022

M S.

Posted On Google

OVERALL RATING

No complaints. It has been easy all the way through from start to finish and Katie was also a help in nailing down the details to close ou the account.

Response from Extra Space Storage (6/22/2022)

Thank you for the excellent rating, M! We're happy we were able to provide a smooth rental experience. We're glad Katie was able to help. As always, give us a call at 888-storage if you need anything.

June 13, 2022

Knuckle B.

Posted On Google

OVERALL RATING

Great prices Patti is very helpful and friendly A1 service

Response from Extra Space Storage (6/13/2022)

Thank you for the kind review, Knuckle. We're glad Patti was friendly and able to help! Our team is here to serve you, so give us a call at (816) 765-7007 if you need any future assistance.

June 4, 2022

Danielle Z.

Posted On Google

OVERALL RATING

Patti was absolutely amazing. It is hard to come by good customer service. She went above and beyond. She made sure she greeted everyone and helped everyone fully. She didn't rush and explained everything that was needed. She gets 10 stars from us!!

Response from Extra Space Storage (6/4/2022)

Thanks for the awesome review, Danielle! We work hard to meet the expectations of our customers, and we're happy to hear Patti hit the mark for you! Don't hesitate to stop by the office or contact us at (816) 765-7007 if you need anything.

May 30, 2022

Sparkle M.

Posted On Google

OVERALL RATING

Very excellent customer service even after phone call was routed to the wrong branch. Thank you Patty!!!

Response from Extra Space Storage (5/30/2022)

Thank you for the kind words, Sparkle! We're committed to providing excellent customer service. As always, give us a call at 888-storage if you need anything.

May 28, 2022

DeMarcus S.

Posted On Google

OVERALL RATING

My experience was great. Friendly and helpful staff

Response from Extra Space Storage (5/28/2022)

Hello, Demarcus. Thank you for the 5-star review! We're so happy we could help. Don't hesitate to reach out to us at 888-storage if you need anything!

May 26, 2022

toshira c.

Posted On Google

OVERALL RATING

I have been using this storage since 2020, no problems whatsoever! I got in a pickle, and thanks to Ms. Pattie, she eases my anxiety and helps me EVERYTIME I call! She is most definitely a plus when it comes to customer service, I absolutely love her! Thanks for being awsome!!! ??

Response from Extra Space Storage (5/26/2022)

Thank you for being a loyal customer, Toshira! We're glad Ms. Pattie eases your anxiety, helps you every time you call and is most definitely a plus when it comes to customer service. Stop by our office if you need assistance or have any questions.

May 23, 2022

M. M.

Posted On Google

OVERALL RATING

Great Customer Service! Adam was not only professional, he was genuinely friendly. I recommend spending extra for the great service you get here! Very thorough and helpful! Thanks Adam- Extra Space Storage

Response from Extra Space Storage (5/23/2022)

Thank you for recommending us, M.! We're committed to providing excellent customer service. We're glad Adam was not only professional, but he was also genuinely friendly. Stop by our office if you need anything in the future!

May 18, 2022

Richard O.

Posted On Google

OVERALL RATING

Katie is amazing and you need to give her a huge raise!!

Response from Extra Space Storage (5/18/2022)

We think Katie is great too! Thanks for the positive review, Richard. Stop by our office if you need assistance or have any questions.

May 12, 2022

Bri H.

Posted On Google

OVERALL RATING

Patti was awesome today. She took the stress out of having to move my kid from his dorm & into storage. Fast service , knowledgeable, friendly. Great customer service overall! Thanks again Mrs. Patti!!

Response from Extra Space Storage (5/12/2022)

Thank you for the kind words, Bri. We're glad Patti was awesome today and took the stress out of having to move your kid from his dorm and into storage. We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE or stop by the office.

May 9, 2022

Vernon J.

Posted On Google

OVERALL RATING

Patti is the best customer service person I have ever experienced. So helpful in every way. I am pleased with my experience.

Response from Extra Space Storage (5/9/2022)

Thank you for the kind words, Vernon. We're glad Patti was able to help! Our team is here to serve you, so give us a call at (816) 765-7007 if you need any future assistance.

May 6, 2022

sandra g.

Posted On Google

OVERALL RATING

Is the second time I use Extra Space Storage and both times I have great customer service, clean facility and the most important an amazing communication from the personal, especially Patty. The prices are really affordable compare with other storage places, 100% recommended.

Response from Extra Space Storage (5/6/2022)

Thank you for recommending us, Sandra! We're committed to providing excellent customer service and a clean facility. At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. Don’t hesitate to reach out if you need anything at 888-STORAGE.

May 5, 2022

Chimeen C.

Posted On Google

OVERALL RATING

Extra Space storage has been very patient with my family and I. Extra Space storage has had wonderful costumer service. I recommend there storage space to any of my friends and family. Thank you Extra Space storage unit !!!

Response from Extra Space Storage (5/6/2022)

Thank you for the kind words, Chimeen! We're committed to providing excellent customer service and patient staff. We appreciate you recommending us to your friends and family. If you ever need anything, feel free to stop by.

April 27, 2022

Kyra R.

Posted On Google

OVERALL RATING

Patti at the Grandview location is outstanding! Great customer service, and really went above and beyond for us. I only give 4 stars instead of 5 because they have frequent price increases. I get it, and some are to be expected. But this location has always been pleasant & helpful staff, clean and a great deal.

Response from Extra Space Storage (4/29/2022)

Thanks for the great review, Kyra! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Patti reflects that! Please call us at (816) 765-7007 if you have any questions!

April 20, 2022

Leslie H.

Posted On Google

OVERALL RATING

I had a wonderful experience with Patty. She was very helpful and went over things with me throughly. I filled out the contract online and paid with a phone call to the office. Very convenient. I now have my code and building number all set up. It took about 15-20 mins of my time.

Response from Extra Space Storage (4/20/2022)

Thanks for the kind words, Leslie Hise! We're glad Patty was very helpful. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 7, 2022

sauc s.

Posted On Google

OVERALL RATING

I called Extra Space Storage 2x and got no answer. Then I received a call from my ESS facility. I was surprised and thrilled that Patti took initiative when she saw my missed calls and quickly called me back! I figured she was out on the lot yet she apologized for missing my call and took care of me. I was impressed with the customer service I received from PAtti at ESS in Grandview MO. She was gracious and polite and knew what to do to resolve my time-sensitive request. I couldn't be happier with the service I received. Thanks. SS

Response from Extra Space Storage (4/7/2022)

Hi Sauc, thank you for your review. We're glad Patti took initiative when she saw your missed calls, quickly called you back, and apologized for missing your call. We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 5, 2022

ROY B.

Posted On Google

OVERALL RATING

Patti is very knowledgeable & did an excellent job.

Response from Extra Space Storage (4/5/2022)

Thanks for the review, Roy! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Patti! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

March 30, 2022

Deborah M.

Posted On Google

OVERALL RATING

Paulina was great! She went above & beyond to make sure I was satisfied! ??

Response from Extra Space Storage (3/31/2022)

Thank you, Deborah. We're thrilled you had a positive experience with Paulina at Extra Space Storage. Please stop by the office if you have any questions.

March 29, 2022

david e.

Posted On Google

OVERALL RATING

Secure and discreet.

Response from Extra Space Storage (3/29/2022)

Thank you for your kind words, David. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by our office if you need assistance or have any questions.

March 2, 2022

michael k.

Posted On Google

OVERALL RATING

I would recommend this place to anyone, very nice and friendly ppl they got me in and out in a timely manner Thank you so much

Response from Extra Space Storage (3/2/2022)

Thank you for the kind remarks, Michael! We're so happy to hear we have your recommendation! We're glad our team was very nice, friendly, and got you in and out in a timely manner. Don’t hesitate to reach out if you need anything at 888-STORAGE.

February 27, 2022

Brad P.

Posted On Google

OVERALL RATING

Patty is knowledgeable and extremely helpful. She and extra space went above and beyond what other facilities provide as we've used a few in our business. I highly recommend this company and we'll use them in the future

Response from Extra Space Storage (2/27/2022)

Hi Brad, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Patty! Don't hesitate to reach out to us at 888-storage if you need anything!?