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Call for assistanceCompany
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0663
Intersections/Landmarks
Gravois Rd and MacKenzie Rd
Directions from the North
Drive south on I-55 S. Take Exit 199. Merge onto Reavis Barracks Rd. Continue onto MacKenzie Rd. Turn left onto Reavis Rd. Turn right onto Tesson Ferry Rd. Turn right onto Gravois Rd. Turn right onto Gravois Loop. Turn left to cross the bridge. Our facility will be on your right.
Directions from the South
Drive north on I-55 N. Take Exit 199. Turn left onto Reavis Barracks Rd. Continue onto MacKenzie Rd. Turn left onto Reavis Rd. Turn right onto Tesson Ferry Rd. Turn right onto Gravois Rd. Turn right onto Gravois Loop. Turn left to cross the bridge. Our facility will be on your right.
Directions from the East
Drive west on MO-30 W. Turn right onto Weber Rd. Turn left onto New Hampshire Ave. Turn left onto Gravois Loop. Turn left to cross the bridge. Our facility will be on your right.
Directions from the West
Drive east on MO-30 E. Turn right onto Gravois Loop. Turn left to cross the bridge. Our facility will be on your right.
Size Disclaimer
*Excludes administrative and insurance fees
July 1, 2022
Posted On Google
Jim did an amazing job setting me up with everything I needed and showed me how to access everything. I would recommend this place to anyone who needs storage.
Response from Extra Space Storage (7/2/2022)
Thanks for the awesome review, Jason! We are glad Jim was amazing and able to take care of your storage needs. Don't hesitate to stop by the office or contact us at (314) 638-7966 if you need anything.
June 18, 2022
Posted On Google
Jim was very professional and knowledgeable on the storage and helped me transfer my storage with ease. He worked with me so well I could not have had a better experience!
Response from Extra Space Storage (6/18/2022)
Thank you, Mary Beth, for the great rating! It's wonderful to hear you had a positive experience with us and that Jim was very professional, knowledgeable, and helpful. We want you to know that we are here to assist you with any further storage needs! Give us a call at (314) 638-7966 if anything comes up!
June 17, 2022
Posted On Google
I rented a unit from Extra Space Storage in Affton for about six months. When I originally signed up for the unit, the monthly charge was $88.00. Four months in, my monthly charge nearly doubled to $158.00. When I noticed the change, I immediately called to find out what had happened. After speaking to several different associates (none of which were from my Affton location), I was finally told that Extra Space Storage can adjust monthly rental charges as they see fit, based on any number of things. I was also told that I should've received written notice by mail within (30) days of the pricing adjustment but never received a thing. I found it convenient that Extra Space Storage can send you emails/texts regarding actually processing your payment, but couldn't do the same regarding a price increase for your unit. Luckily, I only needed the unit for another month after the price increase so I simply let it be. On the positive side of things, the complex was incredibly clean and easy to access.
Response from Extra Space Storage (6/17/2022)
Hi Eric, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We legally have to mail notices to the address on file. We are working on having an email option. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE.
June 16, 2022
Posted On Google
Top notch facilities. I wonder who mows for you guys?
Response from Extra Space Storage (6/14/2022)
Hi Dalton!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (314) 638-7966 or stop by the facility!
June 14, 2022
Posted On Google
Top notch facility.
Response from Extra Space Storage (6/14/2022)
Hi Dalton!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (314) 638-7966 or stop by the facility!
June 7, 2022
Posted On Google
Jim really knows what he’s doing. I highly recommend!!!
Response from Extra Space Storage (6/8/2022)
Hi Southside, thank you for recommending us. We're glad Jim really knows what he’s doing. Please stop by the office or give us a call at 888-STORAGE.
June 3, 2022
Posted On Google
Having a great experience with Jim and the Extra Space Storage team! Very accommodating and willing to help out anyway they can.
Response from Extra Space Storage (6/3/2022)
Thank you for the review, Adam! We pride ourselves on having a friendly, accommodating staff and are so happy Jim was able to assist you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
May 29, 2022
Posted On Google
Great facility. Manager Jim was accommodating and personable. And so funny! Would recommend Extra Space Storage without hesitation.
Response from Extra Space Storage (5/30/2022)
Thanks for recommending us, Maureen. We're committed to being your go-to stop for all your local storage needs! We're glad Jim was accommodating, personable, and so funny! Don’t hesitate to stop by the office if you need anything.
May 29, 2022
Posted On Google
Jim was very nice and helpful. Storage facility was very clean.
Response from Extra Space Storage (5/30/2022)
Hi Don, thank you for your review. We're glad Jim was very nice and helpful. We're so happy to hear that your experience with the cleanliness of the facility has been positive! As always, give us a call at 888-storage if you need anything.
May 28, 2022
Posted On Google
Great service by Jim the site manager and very clean. If you need storage this is the place for you!
Response from Extra Space Storage (5/29/2022)
Thank you for the kind words, Mike! We're committed to providing excellent customer service and clean facilities. If you ever need anything, feel free to stop by.
May 19, 2022
Posted On Google
Overall, I'm happy with my storage as I've had it about 6 years. I'm just astonished at the dramatic increase in price since then. My unit has more than doubled since I first rented the unit.
Response from Extra Space Storage (5/20/2022)
Hi Rion, thank you for taking the time to share your experience with us. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?
May 14, 2022
Posted On Google
Quick and helpful. Helped us find a storage. Was a quick in and out.
Response from Extra Space Storage (5/14/2022)
Hi Ana The Lucky!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (314) 638-7966 or stop by the facility!
April 22, 2022
Posted On Google
So far everything is great. Clean place. Very safe. The staff is excellent. They are very friendly and helpful.
Response from Extra Space Storage (4/22/2022)
Thank you for your feedback, The Nelson! Providing renters with clean and secure facilities is our top priority. We're glad our team is very friendly and helpful. Stop by our office if you need assistance or have any questions.
April 5, 2022
Posted On Google
Update: I was greeted again in a professional manner about another rental unit I was interested in. I was given clear instructions on how to sign up for a fair rate. Extra Space Storage has been holding up their end of the deal and providing a fair and reasonable product for me thus far. I do recommend giving them a shot. Thank you! Original: Very professional. Very polite. Appreciate the promptness and attention to my needs.
Response from Extra Space Storage (2/15/2021)
Hi Eric, thank you for taking the time to leave your feedback! We're glad you were greeted again in a professional manner about another rental unit you were interested in and was given clear instructions on how to sign up for a fair rate. Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.
March 30, 2022
Posted On Google
My wife was extremely pleased by the helpful service Jim Melber gave us at Extra Space Storage in Affton. Our movers found out the Large furniture just would not fit, at the Last Moment. Jim worked with us until finally a useful space, and location, was found. It was raining ! Jim eased the pain of a stress-filled move.
Response from Extra Space Storage (3/31/2022)
Hi Charles. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jim! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
March 26, 2022
Posted On Google
Jim was perfect, he showed me around within a moment’s noticed and explained all my options that could serve me best. Thanks dude :)
Response from Extra Space Storage (3/26/2022)
Thanks for taking the time to leave us a review, Leon! We are so glad Jim could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
March 19, 2022
Posted On Google
Easy to rent and they allow car storage which is great!
Response from Extra Space Storage (3/20/2022)
Thank you for the excellent rating, Dan! We're happy we were able to provide a smooth rental experience. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
March 7, 2022
Posted On Google
Very helpful staff! Very knowledgeable and nice and willing to help you get what you need.
Response from Extra Space Storage (3/7/2022)
Hi Duncan, thank you for your review. We're glad our team was very helpful, very knowledgeable, and nice. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
March 7, 2022
Posted On Google
Very helpful, nice, and efficient.
Response from Extra Space Storage (3/7/2022)
Hi Nora, thank you for your review. We're glad our team was very helpful, nice, and efficient. Don’t hesitate to reach out if you need anything at 888-STORAGE.
March 7, 2022
Posted On Google
Jim went about be and beyond to get me moved in the SAME day
Response from Extra Space Storage (3/7/2022)
Hi Chase, thank you for your review. We're glad Jim went above and beyond to get you moved in the same day. Stop by our office if you need assistance or have any questions.