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Extra Space Storage facility on 9825 Gravois Rd - St Louis, MO
(377 REVIEWS)

St Louis self storage at 9825 Gravois Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0663

Directions

Intersections/Landmarks

Gravois Rd and MacKenzie Rd

Directions from the North

Drive south on I-55 S. Take Exit 199. Merge onto Reavis Barracks Rd. Continue onto MacKenzie Rd. Turn left onto Reavis Rd. Turn right onto Tesson Ferry Rd. Turn right onto Gravois Rd. Turn right onto Gravois Loop. Turn left to cross the bridge. Our facility will be on your right.

Directions from the South

Drive north on I-55 N. Take Exit 199. Turn left onto Reavis Barracks Rd. Continue onto MacKenzie Rd. Turn left onto Reavis Rd. Turn right onto Tesson Ferry Rd. Turn right onto Gravois Rd. Turn right onto Gravois Loop. Turn left to cross the bridge. Our facility will be on your right.

Directions from the East

Drive west on MO-30 W. Turn right onto Weber Rd. Turn left onto New Hampshire Ave. Turn left onto Gravois Loop. Turn left to cross the bridge. Our facility will be on your right.

Directions from the West

Drive east on MO-30 E. Turn right onto Gravois Loop. Turn left to cross the bridge. Our facility will be on your right.

Frequently Asked Questions at 9825 Gravois Rd

What is the best lock for a storage unit?

What items are permitted in a storage unit?

What can fit into a 10x15 storage unit?

What storage size is best for me?

How much space do I need for a reclining chair?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 1, 2022

Jason F.

Posted On Google

OVERALL RATING

Jim did an amazing job setting me up with everything I needed and showed me how to access everything. I would recommend this place to anyone who needs storage.

Response from Extra Space Storage (7/2/2022)

Thanks for the awesome review, Jason! We are glad Jim was amazing and able to take care of your storage needs. Don't hesitate to stop by the office or contact us at (314) 638-7966 if you need anything.

June 18, 2022

Mary B.

Posted On Google

OVERALL RATING

Jim was very professional and knowledgeable on the storage and helped me transfer my storage with ease. He worked with me so well I could not have had a better experience!

Response from Extra Space Storage (6/18/2022)

Thank you, Mary Beth, for the great rating! It's wonderful to hear you had a positive experience with us and that Jim was very professional, knowledgeable, and helpful. We want you to know that we are here to assist you with any further storage needs! Give us a call at (314) 638-7966 if anything comes up!

June 17, 2022

Eric E.

Posted On Google

OVERALL RATING

I rented a unit from Extra Space Storage in Affton for about six months. When I originally signed up for the unit, the monthly charge was $88.00. Four months in, my monthly charge nearly doubled to $158.00. When I noticed the change, I immediately called to find out what had happened. After speaking to several different associates (none of which were from my Affton location), I was finally told that Extra Space Storage can adjust monthly rental charges as they see fit, based on any number of things. I was also told that I should've received written notice by mail within (30) days of the pricing adjustment but never received a thing. I found it convenient that Extra Space Storage can send you emails/texts regarding actually processing your payment, but couldn't do the same regarding a price increase for your unit. Luckily, I only needed the unit for another month after the price increase so I simply let it be. On the positive side of things, the complex was incredibly clean and easy to access.

Response from Extra Space Storage (6/17/2022)

Hi Eric, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We legally have to mail notices to the address on file. We are working on having an email option. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE.

June 16, 2022

Dalton M.

Posted On Google

OVERALL RATING

Top notch facilities. I wonder who mows for you guys?

Response from Extra Space Storage (6/14/2022)

Hi Dalton!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (314) 638-7966 or stop by the facility!

June 14, 2022

Dalton M.

Posted On Google

OVERALL RATING

Top notch facility.

Response from Extra Space Storage (6/14/2022)

Hi Dalton!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (314) 638-7966 or stop by the facility!

June 7, 2022

SouthSide S.

Posted On Google

OVERALL RATING

Jim really knows what he’s doing. I highly recommend!!!

Response from Extra Space Storage (6/8/2022)

Hi Southside, thank you for recommending us. We're glad Jim really knows what he’s doing. Please stop by the office or give us a call at 888-STORAGE.

June 3, 2022

Adam L.

Posted On Google

OVERALL RATING

Having a great experience with Jim and the Extra Space Storage team! Very accommodating and willing to help out anyway they can.

Response from Extra Space Storage (6/3/2022)

Thank you for the review, Adam! We pride ourselves on having a friendly, accommodating staff and are so happy Jim was able to assist you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 29, 2022

Maureen H.

Posted On Google

OVERALL RATING

Great facility. Manager Jim was accommodating and personable. And so funny! Would recommend Extra Space Storage without hesitation.

Response from Extra Space Storage (5/30/2022)

Thanks for recommending us, Maureen. We're committed to being your go-to stop for all your local storage needs! We're glad Jim was accommodating, personable, and so funny! Don’t hesitate to stop by the office if you need anything.

May 29, 2022

Don H.

Posted On Google

OVERALL RATING

Jim was very nice and helpful. Storage facility was very clean.

Response from Extra Space Storage (5/30/2022)

Hi Don, thank you for your review. We're glad Jim was very nice and helpful. We're so happy to hear that your experience with the cleanliness of the facility has been positive! As always, give us a call at 888-storage if you need anything.

May 28, 2022

Mike K.

Posted On Google

OVERALL RATING

Great service by Jim the site manager and very clean. If you need storage this is the place for you!

Response from Extra Space Storage (5/29/2022)

Thank you for the kind words, Mike! We're committed to providing excellent customer service and clean facilities. If you ever need anything, feel free to stop by.

May 19, 2022

Rion H.

Posted On Google

OVERALL RATING

Overall, I'm happy with my storage as I've had it about 6 years. I'm just astonished at the dramatic increase in price since then. My unit has more than doubled since I first rented the unit.

Response from Extra Space Storage (5/20/2022)

Hi Rion, thank you for taking the time to share your experience with us. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?

May 14, 2022

Ana T.

Posted On Google

OVERALL RATING

Quick and helpful. Helped us find a storage. Was a quick in and out.

Response from Extra Space Storage (5/14/2022)

Hi Ana The Lucky!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (314) 638-7966 or stop by the facility!

April 22, 2022

The N.

Posted On Google

OVERALL RATING

So far everything is great. Clean place. Very safe. The staff is excellent. They are very friendly and helpful.

Response from Extra Space Storage (4/22/2022)

Thank you for your feedback, The Nelson! Providing renters with clean and secure facilities is our top priority. We're glad our team is very friendly and helpful. Stop by our office if you need assistance or have any questions.

April 5, 2022

Eric W.

Posted On Google

OVERALL RATING

Update: I was greeted again in a professional manner about another rental unit I was interested in. I was given clear instructions on how to sign up for a fair rate. Extra Space Storage has been holding up their end of the deal and providing a fair and reasonable product for me thus far. I do recommend giving them a shot. Thank you! Original: Very professional. Very polite. Appreciate the promptness and attention to my needs.

Response from Extra Space Storage (2/15/2021)

Hi Eric, thank you for taking the time to leave your feedback! We're glad you were greeted again in a professional manner about another rental unit you were interested in and was given clear instructions on how to sign up for a fair rate. Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.

March 30, 2022

Charles T.

Posted On Google

OVERALL RATING

My wife was extremely pleased by the helpful service Jim Melber gave us at Extra Space Storage in Affton. Our movers found out the Large furniture just would not fit, at the Last Moment. Jim worked with us until finally a useful space, and location, was found. It was raining ! Jim eased the pain of a stress-filled move.

Response from Extra Space Storage (3/31/2022)

Hi Charles. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jim! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

March 26, 2022

Leon C.

Posted On Google

OVERALL RATING

Jim was perfect, he showed me around within a moment’s noticed and explained all my options that could serve me best. Thanks dude :)

Response from Extra Space Storage (3/26/2022)

Thanks for taking the time to leave us a review, Leon! We are so glad Jim could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

March 19, 2022

Dan

Posted On Google

OVERALL RATING

Easy to rent and they allow car storage which is great!

Response from Extra Space Storage (3/20/2022)

Thank you for the excellent rating, Dan! We're happy we were able to provide a smooth rental experience. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 7, 2022

Duncan H.

Posted On Google

OVERALL RATING

Very helpful staff! Very knowledgeable and nice and willing to help you get what you need.

Response from Extra Space Storage (3/7/2022)

Hi Duncan, thank you for your review. We're glad our team was very helpful, very knowledgeable, and nice. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 7, 2022

Nora G.

Posted On Google

OVERALL RATING

Very helpful, nice, and efficient.

Response from Extra Space Storage (3/7/2022)

Hi Nora, thank you for your review. We're glad our team was very helpful, nice, and efficient. Don’t hesitate to reach out if you need anything at 888-STORAGE.

March 7, 2022

chase w.

Posted On Google

OVERALL RATING

Jim went about be and beyond to get me moved in the SAME day

Response from Extra Space Storage (3/7/2022)

Hi Chase, thank you for your review. We're glad Jim went above and beyond to get you moved in the same day. Stop by our office if you need assistance or have any questions.