Northvale Self Storage at 245 Livingston St

The storage facility is clean, secure, temp controlled, and the staff is very friendly…everything you’re looking for. I’m no longer a customer but would be had it not been for a corporate structure that exploited its customers. I upgraded the size of my unit to 5x10 and was paying $94 in 2022. Within 2.5 years, I’ve had three rates increases, and was most recently paying $167. That’s a 78% increase. Corporate does this because they can I suppose but they would have retained a customer had they not been greedy. That’s like a landlord raising your rent from $1,500/month to $2,300 in a two year span. Not proportionate with inflation, typical annual salary raises, etc., and purely based on squeezing more out of its customers to satisfy investors/share holders. Seems pretty shortsighted and lazy. Maybe it’s like this with all storage unit companies given the inherent hassle of having to move out and make a switch (I’m renting a UHaul to move into my new one), but I’m switching companies in hopes of finding more reasonable, and less greedy “landlords”. I found a unit the same size for $60/month. If you’re considering getting a unit at this location, feel free to. It’s a nice and well run facility but you can expect to experience steep hikes in the monthly payment and feeling stuck and taken advantage of.

I stopped in at the front desk and received instant attention. I reviewed the various options and was shown a perfect storage space. The price options and an honest review of future price increases were clear. I was set up and moved my storage items in right away. The parking, lobby, elevators, corridors, and my space are clean, warm, bright and easily accessible. Dan Sherman

Mike is the best!!

Excellent service in an undifferentiated market. Rented for several months- service was great- Jack even contacted me one day after I was there once to tell me that I incorrectly locked the locker once. I was pleasantly surprised by this. Would recommend this location to anyone!

Excellent experience.Really nice people very very helpful. I highly recommend this company.

Jack was so helpful with a question I had about my storage unit. He was quick to respond with a resolution and very friendly & courteous!

Jack was so kind and he helped a lot today.

Jack was super helpful, professional, & kind. The facility is clean & maintains good temperature.

I was looking for a small storage unit and went to Extra Space Storagein Northvale to see the size of a couple units there, the assistant store manager Carolyn was there and very helpful with a few questions she took suggested a size unit available and took me to see it along the way she explained the property, the gate etc... also. Doing the contract was easy and she made sure to go over everything with me and said if any questions or concerns to call. The place itself was very clean and easy to get to. Pricing was also reasonable compared to searching online and seeing prices for other storage facilities.

Very helpful. He explained the payment process well.