Extra Space Storage facility on 15 Madison Ave - Westwood, NJ
(350 REVIEWS)

Westwood self storage at 15 Madison Ave

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1861

Directions

Intersections/Landmarks

Madison Ave and Washington Ave

Directions from the North

Drive south on Broadway. Turn right onto Washington Ave. Turn right onto Madison Ave. Our facility will be on your right.

Directions from the South

Drive north on Kinderkamack Rd. Turn left onto Old Hook Rd. Continue onto Broadway. Turn left onto Washington Ave. Turn right onto Madison Ave. Our facility will be on your right.

Directions from the East

Drive west on Old Hook Rd. Continue onto Broadway. Turn left onto Washington Ave. Turn right onto Madison Ave. Our facility will be on your right.

Directions from the West

Drive east on Washington Ave. Pass Lafayette Ave and continue east. Turn left onto Madison Ave. Our facility will be on your right.

Frequently Asked Questions at 15 Madison Ave

Are storage units climate controlled in Westwood, NJ?

What pest control and cleanliness measures are taken in Westwood, NJ?

Are there restrictions on what I can put in a storage unit in Westwood, NJ?

What size storage unit do I need for a 3 bedroom apartment/home in Westwood, NJ?

What size padlock should I use for storage unit in Westwood, NJ?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 24, 2022

Bill

Posted On Google

OVERALL RATING

Andrew provided "Ritz Carlton" customer service. He took the time to explain all aspects of Extra Storage from billing to moving out and everything in between. I went in on Wednesday to ask questions, and when I returned Friday to rent a unit, he remembered my name. That provides a great customer experience. I will be recommending Andrew and this location to anyone who may be looking for this service.

Response from Extra Space Storage (6/25/2022)

Thanks for the kind words, Bill! We work hard to meet the expectations of our customers, and we're happy to hear Andrew hit the mark for you! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (201) 781-2483 if you need anything.

June 21, 2022

Dino F.

Posted On Google

OVERALL RATING

Your entire team is very helpful. We even added additional storage units to our needs. Mike is great. Definitely doing more business with you

Response from Extra Space Storage (6/21/2022)

Wow, thanks for being a loyal customer, Dino! We're happy Mike was able to provide a smooth rental experience. Stop by our office if you need anything in the future!

June 21, 2022

Damian H.

Posted On Google

OVERALL RATING

Great place!! Clean and friendly

Response from Extra Space Storage (6/21/2022)

Hi Damian, thank you for your review! We're so happy to hear that your experience with our team and the cleanliness of the facility have been positive! Feel free to reach out at any time at 888-storage.

June 17, 2022

J M.

Posted On Google

OVERALL RATING

Excellent friendly service at the Westwood location. Flexible with you when possible. Always clean and a very well run business.

Response from Extra Space Storage (6/17/2022)

Thanks for the awesome review, J! We know our customers value clean facilities and helpful staff so we do our best to provide that! Don't hesitate to stop by the office or contact us at (201) 781-2483 if you need anything.

June 7, 2022

Joan O.

Posted On Google

OVERALL RATING

Excellent service. I had to call twice as I could not open. This time it was Mike who came quickly and cheerfully.

Response from Extra Space Storage (6/7/2022)

Thank you for the excellent rating, Joan. We are glad Mike was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-786-7243 if there is anything else we can do for you.

June 5, 2022

Maria C.

Posted On Google

OVERALL RATING

Mike was EXCELLENT! He was very professional, thorough, and quick. Showed us all our options. Took time to explain everything.

Response from Extra Space Storage (6/5/2022)

Hello, Maria. Thank you for the review. We're so glad Mike could meet your storage needs. Please stop by the office if you need anything!

June 4, 2022

Ahmed S.

Posted On Google

OVERALL RATING

Great customer service- I was very pleased with their service the agent was very friendly and professional. The whole experience was simple and quick. Would definitely recommend!

Response from Extra Space Storage (6/5/2022)

Thank you for recommending us, Ahmed! We're committed to providing excellent customer service. We're glad our agent was very friendly and professional. Don’t hesitate to stop by the office if you need anything.

June 1, 2022

Mathew C.

Posted On Google

OVERALL RATING

Very clean, organized well, and when I talked to staff, they were very accommodating and helpful. This was the best part of my moving experience.

Response from Extra Space Storage (6/1/2022)

Hi Mathew, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

May 31, 2022

Ms P.

Posted On Google

OVERALL RATING

Great helpful staff. Clean bathroom. Great location

Response from Extra Space Storage (5/31/2022)

Hi Ms, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 29, 2022

Charles D.

Posted On Google

OVERALL RATING

Staff was very helpful.

Response from Extra Space Storage (5/30/2022)

Hello, Charles. Thank you for the review. We're so glad we could meet your storage needs. If you need anything in the future, feel free to stop by or call us at 888-storage!

May 23, 2022

Eric R.

Posted On Google

OVERALL RATING

Very clean very professional staff I always felt in my items were secure in Westwood at Self Storage thank you so much.

Response from Extra Space Storage (5/23/2022)

Thank you for your feedback, Eric! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Call us at 888-storage if you have any questions or need assistance with your rental.

May 17, 2022

Imran N.

Posted On Google

OVERALL RATING

Andrew went above and beyond to help me get started with my storage unit…highly recommend!

Response from Extra Space Storage (5/17/2022)

Thanks for the awesome review, Imran! We work hard to meet the expectations of our customers, and we're happy to hear Andrew hit the mark for you! Don't hesitate to stop by the office or contact us at (201) 781-2483 if you need anything.

May 14, 2022

Mike S.

Posted On Google

OVERALL RATING

Great service

Response from Extra Space Storage (5/15/2022)

Thank you for the kind words, Mike! We're committed to providing excellent customer service. If you ever need anything, feel free to stop by.

April 29, 2022

Jeff J.

Posted On Google

OVERALL RATING

Andrew is the man…! Awesome personality and sense of humor great guy. Take the good work thanks for your service

Response from Extra Space Storage (4/29/2022)

Thanks for the positive review, Jeff! We are glad you had a great experience with Andrew. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 21, 2022

Madison H.

Posted On Google

OVERALL RATING

This location has the best energy! Andrew and Leo are hilarious! Both made the renting process for our first unit super easy. Thanks guys! Bonus that Extra Space offers locks, mattress covers etc.

Response from Extra Space Storage (4/21/2022)

Thank you for the review, Madison! We pride ourselves on having a friendly, accommodating staff, and are so happy Andrew and Leo were able to assist you! Feel free to reach out at any time at 888-storage.

April 21, 2022

Gabrielle I.

Posted On Google

OVERALL RATING

Exceptional service. Andrew is a great help. The facility is great. No complaints.

Response from Extra Space Storage (4/21/2022)

Hello, Gabrielle. Thank you for the 5-star review! We're so happy Andrew could help. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

April 18, 2022

Charleen F.

Posted On Google

OVERALL RATING

Andrew was a pleasure he was very informative helpful and kind.

Response from Extra Space Storage (4/18/2022)

Hi Charleen, thank you for your review. We're glad Andrew was a pleasure, was very informative, and helpful. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 18, 2022

Micky M.

Posted On Google

OVERALL RATING

Andrew was professional and knowledgeable in his assistance with setting me up. The facility is extremely clean and above expectations.

Response from Extra Space Storage (4/19/2022)

Hi Micky, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Andrew! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 16, 2022

Joe

Posted On Google

OVERALL RATING

Although this location doubled my monthly rent amount and subsequently, me closing it, I'd like to thank the staff. Andrew was extremely helpful and a pleasure to work with. Clean facility, easy access and no issues aside from rental amount being increased double.

Response from Extra Space Storage (4/17/2022)

Thank you for your feedback, Joe! Providing renters with clean and secure facilities is our top priority. We're glad Andrew was able to meet your storage needs. We're always here to help at 888-storage if you have any questions or need assistance with your rental.

April 12, 2022

Zackery B.

Posted On Google

OVERALL RATING

Andrew is professional and very helpful

Response from Extra Space Storage (4/12/2022)

Thank you, Zackery. We're thrilled you had a positive experience with Andrew at Extra Space Storage. Please stop by the office if you have any questions.