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Call for assistanceCompany
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1861
Intersections/Landmarks
Madison Ave and Washington Ave
Directions from the North
Drive south on Broadway. Turn right onto Washington Ave. Turn right onto Madison Ave. Our facility will be on your right.
Directions from the South
Drive north on Kinderkamack Rd. Turn left onto Old Hook Rd. Continue onto Broadway. Turn left onto Washington Ave. Turn right onto Madison Ave. Our facility will be on your right.
Directions from the East
Drive west on Old Hook Rd. Continue onto Broadway. Turn left onto Washington Ave. Turn right onto Madison Ave. Our facility will be on your right.
Directions from the West
Drive east on Washington Ave. Pass Lafayette Ave and continue east. Turn left onto Madison Ave. Our facility will be on your right.
Size Disclaimer
*Excludes administrative and insurance fees
June 24, 2022
Posted On Google
Andrew provided "Ritz Carlton" customer service. He took the time to explain all aspects of Extra Storage from billing to moving out and everything in between. I went in on Wednesday to ask questions, and when I returned Friday to rent a unit, he remembered my name. That provides a great customer experience. I will be recommending Andrew and this location to anyone who may be looking for this service.
Response from Extra Space Storage (6/25/2022)
Thanks for the kind words, Bill! We work hard to meet the expectations of our customers, and we're happy to hear Andrew hit the mark for you! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (201) 781-2483 if you need anything.
June 21, 2022
Posted On Google
Your entire team is very helpful. We even added additional storage units to our needs. Mike is great. Definitely doing more business with you
Response from Extra Space Storage (6/21/2022)
Wow, thanks for being a loyal customer, Dino! We're happy Mike was able to provide a smooth rental experience. Stop by our office if you need anything in the future!
June 21, 2022
Posted On Google
Great place!! Clean and friendly
Response from Extra Space Storage (6/21/2022)
Hi Damian, thank you for your review! We're so happy to hear that your experience with our team and the cleanliness of the facility have been positive! Feel free to reach out at any time at 888-storage.
June 17, 2022
Posted On Google
Excellent friendly service at the Westwood location. Flexible with you when possible. Always clean and a very well run business.
Response from Extra Space Storage (6/17/2022)
Thanks for the awesome review, J! We know our customers value clean facilities and helpful staff so we do our best to provide that! Don't hesitate to stop by the office or contact us at (201) 781-2483 if you need anything.
June 7, 2022
Posted On Google
Excellent service. I had to call twice as I could not open. This time it was Mike who came quickly and cheerfully.
Response from Extra Space Storage (6/7/2022)
Thank you for the excellent rating, Joan. We are glad Mike was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-786-7243 if there is anything else we can do for you.
June 5, 2022
Posted On Google
Mike was EXCELLENT! He was very professional, thorough, and quick. Showed us all our options. Took time to explain everything.
Response from Extra Space Storage (6/5/2022)
Hello, Maria. Thank you for the review. We're so glad Mike could meet your storage needs. Please stop by the office if you need anything!
June 4, 2022
Posted On Google
Great customer service- I was very pleased with their service the agent was very friendly and professional. The whole experience was simple and quick. Would definitely recommend!
Response from Extra Space Storage (6/5/2022)
Thank you for recommending us, Ahmed! We're committed to providing excellent customer service. We're glad our agent was very friendly and professional. Don’t hesitate to stop by the office if you need anything.
June 1, 2022
Posted On Google
Very clean, organized well, and when I talked to staff, they were very accommodating and helpful. This was the best part of my moving experience.
Response from Extra Space Storage (6/1/2022)
Hi Mathew, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!
May 31, 2022
Posted On Google
Great helpful staff. Clean bathroom. Great location
Response from Extra Space Storage (5/31/2022)
Hi Ms, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
May 29, 2022
Posted On Google
Staff was very helpful.
Response from Extra Space Storage (5/30/2022)
Hello, Charles. Thank you for the review. We're so glad we could meet your storage needs. If you need anything in the future, feel free to stop by or call us at 888-storage!
May 23, 2022
Posted On Google
Very clean very professional staff I always felt in my items were secure in Westwood at Self Storage thank you so much.
Response from Extra Space Storage (5/23/2022)
Thank you for your feedback, Eric! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Call us at 888-storage if you have any questions or need assistance with your rental.
May 17, 2022
Posted On Google
Andrew went above and beyond to help me get started with my storage unit…highly recommend!
Response from Extra Space Storage (5/17/2022)
Thanks for the awesome review, Imran! We work hard to meet the expectations of our customers, and we're happy to hear Andrew hit the mark for you! Don't hesitate to stop by the office or contact us at (201) 781-2483 if you need anything.
May 14, 2022
Posted On Google
Great service
Response from Extra Space Storage (5/15/2022)
Thank you for the kind words, Mike! We're committed to providing excellent customer service. If you ever need anything, feel free to stop by.
April 29, 2022
Posted On Google
Andrew is the man…! Awesome personality and sense of humor great guy. Take the good work thanks for your service
Response from Extra Space Storage (4/29/2022)
Thanks for the positive review, Jeff! We are glad you had a great experience with Andrew. Don't hesitate to reach out to us at 888-storage if you need anything!?
April 21, 2022
Posted On Google
This location has the best energy! Andrew and Leo are hilarious! Both made the renting process for our first unit super easy. Thanks guys! Bonus that Extra Space offers locks, mattress covers etc.
Response from Extra Space Storage (4/21/2022)
Thank you for the review, Madison! We pride ourselves on having a friendly, accommodating staff, and are so happy Andrew and Leo were able to assist you! Feel free to reach out at any time at 888-storage.
April 21, 2022
Posted On Google
Exceptional service. Andrew is a great help. The facility is great. No complaints.
Response from Extra Space Storage (4/21/2022)
Hello, Gabrielle. Thank you for the 5-star review! We're so happy Andrew could help. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
April 18, 2022
Posted On Google
Andrew was a pleasure he was very informative helpful and kind.
Response from Extra Space Storage (4/18/2022)
Hi Charleen, thank you for your review. We're glad Andrew was a pleasure, was very informative, and helpful. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
April 18, 2022
Posted On Google
Andrew was professional and knowledgeable in his assistance with setting me up. The facility is extremely clean and above expectations.
Response from Extra Space Storage (4/19/2022)
Hi Micky, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Andrew! Don't hesitate to reach out to us at 888-storage if you need anything!?
April 16, 2022
Posted On Google
Although this location doubled my monthly rent amount and subsequently, me closing it, I'd like to thank the staff. Andrew was extremely helpful and a pleasure to work with. Clean facility, easy access and no issues aside from rental amount being increased double.
Response from Extra Space Storage (4/17/2022)
Thank you for your feedback, Joe! Providing renters with clean and secure facilities is our top priority. We're glad Andrew was able to meet your storage needs. We're always here to help at 888-storage if you have any questions or need assistance with your rental.
April 12, 2022
Posted On Google
Andrew is professional and very helpful
Response from Extra Space Storage (4/12/2022)
Thank you, Zackery. We're thrilled you had a positive experience with Andrew at Extra Space Storage. Please stop by the office if you have any questions.