Elena is awesome! Best customer service I’ve had in awhile! Definitely recommend!

Excellent staff!

Awesome experience!!! Thank you Elena for making everything so easy! The location off of McLeod in Alburquerque, NM was very helpful, respectful, and just over all great! I will recommend Extra Space Storage to all my friends and family! Elena made my stressful day come to ease! Thank you again!

Overall good experience. I would deduct a star for the prices being raised after renting for a certain amount of time but comparably speaking it was still a good price. I think it only bump like 6$. The staff is the reason why they deserve 5 stars. Always friendly and answered any questions. They called me when I changed or added locks also called me when my locker wasn't complete locked! They looked out after me and my belongings. Good hours of opporterations. Good security

Facilities were clean and well kept. Ashley was very helpful and informative.

Working with Elena was just too easy. She assisted in getting the right unit at a really great price. You couldn’t go wrong bringing your business here.

The manger is friendly, cute, attractive ohh yeah .. the setup is quick with options. $25 setup fee plus either the first month free but with a higher monthly rate or no free first month at the discounted monthly rate. I went with Extra Space this time because i've used them before without issue in Rio Rancho. And i've tried alot of the other storage units around town--trying to save money--and have had problems with almost everyone of them. Those problems usually began around the access hours being to narrow, which eventualy turns into getting locked in on the wrong side of the gate. Which then turns into perstering reminders as to what time it is, which goes down hill from there. So far nobody's bothered me here, but I have not ried to get in when they are closed, yet. The math on the leasing options, for my 5x10, goes like this: for two months or less take free month for sure. At the 3rd month the differance is only $8.47 cheaper to have gone with the discounted web rate or $240.59 vs $234.12 and that is with tax and the setup fee. For needs longer than 3 months, defiantly go with the web rate from the start. I opted for the first month free because, "I've had me lease terminated elseware in less time than that". But here access is to 10pm so well shall see ... "even though I'm anticipating keeping it for longer than 3 months, I can see if we can get along for 30 days @ $26.97 Michael Thompson

Front office lady was super cool. Very helpful, very nice. Yezzir.

There are plenty of storage spaces to choose from and the lanes are big enough to bring decent moving trucks through. The security is adequate with a few cameras here and there but nothing too special. The spaces are designed very strange so that two doors are to one space, which can be a pain when trying to store larger items like a couch or dresser.

There are plenty of storage spaces to choose from and the lanes are big enough to bring decent moving trucks through. The security is adequate with a few cameras here and there but nothing too special. The spaces are designed very strange so that two doors are to one space, which can be a pain when trying to store larger items like a couch or dresser.

Elena at the McLeod location was very bright and helpful and knowledgeable with all my questions. She had excellent customer service skills and was there to make sure I was taken care of. Very happy to do business here. Thank you!

I had a great experience today with Elena at Extra Space. She was very professional, and most of all she was knowledgeable. And that made it easy and quick as I was at work handling business with her. Thanks ??.

Website is user friendly and had a visual of what size I needed. Took less then 5 minutes to get a storage! Elena called within a few minutes of completing to confirm and ask if I had any questions. She answered everything I needed to know! Definitely will recommend to family and friends. Great location.

Elena was amazing at helping us get situated! AMAZING CUSTOMER SERVICE!

First off I would like to say Elena was so helpful in assisting me with everything I needed in such a short time frame. I received everything I needed with the best customer service ever. Thank you so much for assisting me.

Thanks to Alyssa at the San Mateo and Elena at the McLeod location y'all are amazing!!!

My experience was pleasant. Molly and Elena professionalism is at a high quality level. It's great to see this type of staffing that consider the customers needs valuable. Good job!

Elena was very sweet and accommodating. I got a great deal and she managed to do everything over the phone in a timely manner. Highly recommend

Have rented here a few times. Never has it been more easy to sign up then rapid rent. I even got a call right after from the manager Elena. Very friendly and informative. She asked what more she could do and thanked me for renting. She then did what she said she would do and texted all the information I needed. Could not be any smoother. Thank you!

Elena was extremely helpful & helped the process go smoothly!!