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Call for assistanceCompany
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8881
Intersections/Landmarks
E 166th St and Webster Ave
Directions from the North
Drive south on I-87 S. Take Exit 7. Merge onto I-95 N. Take Exit 2B. Turn right onto Webster Ave. Our facility will be on your right after E 166th St.
Directions from the South
Drive north on I-87 N. Take Exit 3. Merge onto Grand Concourse. Turn right onto E 166th St. Turn right onto Webster Ave. Our facility will be on your right.
Directions from the East
Drive west on I-95 S. Take Exit 3. Turn left onto Washington Ave. Turn right onto E 168th St. Turn left onto Webster Ave. Our facility will be on your right.
Directions from the West
Drive east on I-95 Lower Level N. Take Exit 2B. Turn right onto Webster Ave. Our facility will be on your right after E 166th St.
Size Disclaimer
*Excludes administrative and insurance fees
June 30, 2022
Posted On Google
Very nice and detailed with explaining how things are going to go and with answering any questions that you have.
June 23, 2022
Posted On Google
Very nice Service , appreciate it
Response from Extra Space Storage (6/23/2022)
Hello, Leidy. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (718) 537-5680.
June 23, 2022
Posted On Google
Very good person , friendly
Response from Extra Space Storage (6/23/2022)
Hi Neurys!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (718) 537-5680 or stop by the facility!
June 18, 2022
Posted On Google
John was great
Response from Extra Space Storage (6/18/2022)
Hello, Terrance. Thank you for the 5-star review! We're so happy John could help. Let us know if we can?do anything else to help at 888-storage.
June 10, 2022
Posted On Google
Excellent customer service ! John was super helpful from the moment I walked in until I checked out. Amazing !
Response from Extra Space Storage (6/10/2022)
Thank you for the great rating, Travis Hawkins. We're glad John was able to help! Our team is here to serve you, so give us a call at (718) 537-5680 if you need any future assistance.
June 9, 2022
Posted On Google
Ash was bomb
Response from Extra Space Storage (6/9/2022)
We think Ash is great too! Thanks for the positive review, Mighty. Please stop by the office or give us a call at 888-STORAGE.
June 9, 2022
Posted On Google
John is always great. very helpful and never have any issues when it comes to setting up my storage. easily one of your best employees!!
Response from Extra Space Storage (6/9/2022)
Thank you for the excellent review, Amari! We're happy John was able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage!
June 9, 2022
Posted On Google
Special thanks to John for being so professional.
Response from Extra Space Storage (6/9/2022)
Hello, Neenee. Thank you for the 5-star review! We're so happy John could help. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
June 9, 2022
Posted On Google
John was great
Response from Extra Space Storage (6/9/2022)
Hello, Eli. Thank you for the review. We're so glad John could meet your storage needs. Please stop by the office if you need anything!
June 8, 2022
Posted On Google
John was amazing
Response from Extra Space Storage (6/8/2022)
Thanks for the awesome review, Jenny! We work hard to meet the expectations of our customers, and we're happy to hear John hit the mark for you! Don't hesitate to stop by the office or contact us at (718) 537-5680 if you need anything.
June 7, 2022
Posted On Google
John was very attentive to my needs and made me feel welcomed. I am looking forward to his help when I go back.
Response from Extra Space Storage (6/7/2022)
Hello, Samantha. Thank you for the 5-star review! We're so happy John could help. Don't hesitate to reach out to us at 888-storage if you need anything!
June 7, 2022
Posted On Google
John was extremely attentive and very knowledgeable, Outstanding customer service!
Response from Extra Space Storage (6/7/2022)
Hi Destiny, Thank you for taking the time to leave your review! We pride ourselves on having an attentive, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with John! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
June 7, 2022
Posted On Google
Your loyal customer base is outstanding. I was helped by John Norman who was professional and very helpful. I would recommend this storage space to anyone who needs extra space.
Response from Extra Space Storage (6/7/2022)
Thanks for the awesome review, Jay! We work hard to meet the expectations of our customers, and we're happy to hear John hit the mark for you! It's great to know you found him to be helpful and professional. Don't hesitate to stop by the office or contact us at (718) 537-5680 if you need anything.
June 6, 2022
Posted On Google
Suberb telephone operator. He prepared everything before we arrived. The manager in the Bronx was also great. And to top it off, they were the most economicall!!!!
Response from Extra Space Storage (6/6/2022)
Thank you, Stuart, for the perfect rating! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (718) 537-5680 if anything comes up!
June 1, 2022
Posted On Google
Kelsey was amazing ! He answered all my questions and the process to get my unit was fast .
Response from Extra Space Storage (6/1/2022)
Thank you for the excellent rating, Alexis. We are glad Kelsey was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-786-7243 if there is anything else we can do for you.
June 1, 2022
Posted On Google
Very friendly and well versed in the information being given about the unit and storage facility. We were helped by Kelsey and Crystal.
Response from Extra Space Storage (6/1/2022)
Thank you for the kind words, George. We're glad Kelsey and Crystal were able to help! Our team is here to serve you, so give us a call at (718) 537-5680 if you need any future assistance.
May 21, 2022
Posted On Google
Mr. Kelsey Henderson was professional, knowledgeable, patient in answering all my questions. He is differently an asset to Extra Space Storage Company. I see him aspiring to higher position in no time.
Response from Extra Space Storage (5/21/2022)
Hi Geraldine, Thank you for taking the time to leave your review! We pride ourselves on having a professional, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kelsey! We also think she is a great asset to our company. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
May 18, 2022
Posted On Google
Great staff!!
Response from Extra Space Storage (5/18/2022)
Thanks for the awesome review, Branden! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (718) 537-5680 if you need anything.
May 17, 2022
Posted On Google
Crystal was awesome and it was easy reserving your space.Although it's a little hectic to get to the building but all over it was a good experience.
Response from Extra Space Storage (5/17/2022)
Thanks for the positive review, Neyda! We are glad you had a great experience with Crystal. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
May 16, 2022
Posted On Google
The staff is amazing!!! Krystal helped me when I got there. She was patient and friendly and made the entire process a breeze. Kelsey helped me on the phone and he really took the time to walk me through everything. The staff really made this a breeze! Thank You Krystal & Kelsey!!!
Response from Extra Space Storage (5/17/2022)
Thank you for taking the time to leave your review, Tamarra! We're so happy to hear Krystal was patient and able to make your rental process a breeze! Give us a call at (718) 537-5680 if you need any future assistance.