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Extra Space Storage facility on 160 John St - Brooklyn, NY
(617 REVIEWS)

Brooklyn self storage at 160 John St

Hours

Today's Gate: 08:00 AM - 07:00 PM
Today's Office: 08:00 AM - 07:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8879

Directions

Intersections/Landmarks

John St and Hudson Ave

Directions from the North

Drive south on Manhattan Bridge. Take the exit for I-278/Bklyn-Qns Expy. Turn right onto Sands St. Turn left onto Navy St. Turn right onto Hudson Ave. Turn left onto John St. Our facility will be on your left.

Directions from the South

Drive north on Flatbush Ave. Turn left onto Tillery St. Turn right onto Jay St. Turn right onto Sands St. Turn left onto Navy St. Turn right onto Hudson Ave. Turn left onto John St. Our facility will be on your left.

Directions from the East

Drive southwest on I-278 W. Take Exit 31. Continue onto Williamsburg St W. Turn right onto Flushing Ave. Turn right onto Navy St. Turn right onto Hudson Ave. Turn left onto John St. Our facility will be on your left.

Directions from the West

Drive northeast on I-278 E. Take Exit 28A. Turn right onto Old Fulton St. Turn left onto Prospect St. Turn left onto Bridge St. Turn right onto York St. Turn left onto Hudson Ave. Turn left onto John St. Our facility will be on your left.

Frequently Asked Questions at 160 John St

Why is it important to rent a temperature-controlled storage unit at 160 John St?

What is the largest storage unit I can rent at 160 John St?

Does the storage facility on John St have short term self storage available?

What type of lock do I need for a storage unit at 160 John St?

What is the average height of a storage unit at 160 John St?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 26, 2022

Claudia R.

Posted On Google

OVERALL RATING

I just wanted to say that Miguel at Extra Space Storage went above and beyond today. He showed great customer service and helped us get a bigger space. He was of great help and a blessing to me. I assure you that at this location they are thinking about making sure the customer is leaving happy. Thanks again Miguel you honestly made my day today!!! The little things in life that make me happy!!! Thank you!!

Response from Extra Space Storage (6/27/2022)

Hi Claudia. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Miguel! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

June 22, 2022

Peter H.

Posted On Google

OVERALL RATING

This was fake I never been to your storage place I was just doing somebody a favor by giving a good review me and my friends did fake reviews for somebody if you really look you'll see the same name more than once IT WAS FAKE.... I DONT EVEN LIVE IN N.Y.C. SORRY NOT SORRY.....

Response from Extra Space Storage (4/16/2022)

Thank you for your review, Peter. We are happy to hear you found Ashley to be professional, welcoming, and great at keeping our property clean. As always, give us a call at 888-storage if you need anything.

June 22, 2022

Kriss R.

Posted On Google

OVERALL RATING

The team was very helpful, friendly, and accommodating!! Highly recommended!!

Response from Extra Space Storage (6/22/2022)

Thank you for the kind review, Kriss. We're glad our team was friendly, accommodating, and able to help! Our team is here to serve you, so give us a call at (718) 596-7867 if you need any future assistance.

June 20, 2022

Andrea U.

Posted On Google

OVERALL RATING

Diamond, Ashley and Miguel were very helpful and friendly! They helped with all my questions, Diamond showed me multiple units with the best attitude! Can’t be happier with my decision to lease here! Thank you guys ??

Response from Extra Space Storage (6/20/2022)

Thank you for the review, Andrea! We pride ourselves on having a friendly, accommodating staff and are so happy Diamond, Ashley and Miguel were able to assist you! Call us at 888-storage if you have any questions or need assistance with your rental.

June 12, 2022

Journey A.

Posted On Google

OVERALL RATING

Across the span of 2 days and multiple visits, the team at the 160 John Street location went out of their way to help walk me through the process, making several efforts to highlight my storage space options and remedy a scheduling issue that had occurred. They reached out to other warehouses, and went over several choices that would work best for my needs. I received numerous helpful calls, texts and emails along with the in-person assistance from quite a few staff members all working to guide me along and make as pleasant of an experience as could have been hoped for during my difficult move.

Response from Extra Space Storage (6/13/2022)

Thank you so much for your kind words, Journey. We really appreciate you taking the time to share your experience with us. We understand moving can be stressful, so we strive to provide a simple and quick rental process. We're thrilled to hear we were able to provide that for you! Thank you for complimenting our hard-working staff! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

June 6, 2022

Chan G.

Posted On Google

OVERALL RATING

Excellent staff that go above and beyond!

Response from Extra Space Storage (6/6/2022)

Thank you for the kind review, Chan. We're glad our team went above and beyond to help! Our team is here to serve you, so give us a call at (718) 596-7867 if you need any future assistance.

June 4, 2022

Gloria E.

Posted On Google

OVERALL RATING

I have been storing my stuff at Extra Space Storage for some time now, and it is always clean and well maintained. The staff is wonderful, with a special shout out to Diamond and Ashley who have been SUPER helpful. Can’t thank them enough!

Response from Extra Space Storage (6/5/2022)

Thanks for sharing your positive experience, Gloria. We're committed to being your go-to stop for all your local storage needs! We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. We're glad Diamond and Ashley have been super helpful. Please stop by the office or give us a call at 888-STORAGE.

June 2, 2022

Jerome H.

Posted On Google

OVERALL RATING

Ashley is an outstanding manager with spectacular customer service. She explained my rent amount and insurance in great detail. I'm very happy with Ashley

Response from Extra Space Storage (6/2/2022)

Hello, Jerome. Thank you for the 5-star review! We're so happy Ashley could help. Stop by our office if you need anything in the future!

June 2, 2022

Stephanie O.

Posted On Google

OVERALL RATING

Linda is amazing!!!! I can’t express enough how she has been so incredible during my time looking for a unit — whilst managing check ins and outs of customers alone at the end of the day. I’ve been so unsure during my google searches about where to get a unit, cost, size, etc. and she made the process so seamless and pleasant. I booked it on the spot as a result. Also the location is amazing for me. Very safe and actually easy from Manhattan. Highly recommend! Also I must mention Mika who was customer service in the phone and Marvin at this location who I spoke with earlier in the day with many questions. Thanks team!

Response from Extra Space Storage (6/2/2022)

Thank you for your feedback! Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security. We really appreciate this thoughtful review, Stephanie. Having a friendly, knowledgeable staff is very important to us, so we are thrilled to hear that you had such a positive experience renting with Linda and Mika! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

June 2, 2022

mav o.

Posted On Google

OVERALL RATING

This is a great storage center and there is excellent service! Upon arriving I was greeted with a warm welcome and shown my unit. Unfortunately the unit was not the right size for the items that I had but Marvin was awesome at quickly finding me another unit, and I even saved some money. He helped with unloading the truck which he absolutely didn’t have to do and assisted with all my needs. 100/10 recommend this place, great customer service!

Response from Extra Space Storage (6/3/2022)

Thank you for the excellent feedback, Mehwish. We are glad Marvin was able to provide exceptional customer service as quickly as possible. We really appreciate the recommendation as well as the 5-star review! Thank you for choosing Extra Space Storage.??Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 31, 2022

Hadi H.

Posted On Google

OVERALL RATING

Great and easy set up. Diamond, the employee who worked there, is literally a gem. She lives up to her name. She deserves a raise and promotion. She made the experience a pleasure.

Response from Extra Space Storage (5/31/2022)

Thanks for the awesome review, Hadi! We work hard to meet the expectations of our customers, and we're happy to hear Diamond hit the mark for you! Thank you for your kind words. Don't hesitate to stop by the office or contact us at (718) 596-7867 if you need anything.

May 31, 2022

Jonathan D.

Posted On Google

OVERALL RATING

Usually NEVER (and I mean never) write reviews, going out of my way to give these guys 5 stars. I ordered a locker, I described it to two very friendly guys in the office, and they recommended another size for $20 cheaper which fit my items perfectly. Then they offered to help me move them into the storage unit. Just nice guys making what's normally a menial task enjoyable. Honestly two of the nicest guys. Go here you won't regret it.

Response from Extra Space Storage (6/1/2022)

Thanks for the awesome review, Jonathan! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Thank you for your kind words. Don't hesitate to stop by the office or contact us at (718) 596-7867 if you need anything.

May 23, 2022

B T.

Posted On Google

OVERALL RATING

ONE of the BEST EXPERIENCES I have ever had with a self storage facility. "MARVIN"& ASHELY, were PROFESSIONAL, HELPFUL, VERY PATIENT and just treated me the way they want to be treated. My sister reserved the unit but it was MARVIN who set everything up, explained the terms, discounts, accessibility of unit, insurance and MARVIN made a new contract so different people (sister, nieces roommate, me and my niece) would have access to the unit. It was my 1st time dealing with Extra Space Storage and MARVIN listened to my concerns about payments, moving out the unit early, getting rent prorated and to not waste money and helping me with additional supplies. In addition, Marvin and Ashley found a box that would hold my drawing table to go on on the airplane and were so kind in trying to find additional packaging supplies to make sure my drawing table wouldn't get damages. If you want FAIR, PROFESSIONAL and RESPECTFUL treatment go to this Extra space storage and see MARVIN, ASHLEY or DIAMOND. All of their staff are helpful and explain so you know what to expect when renting a unit.

Response from Extra Space Storage (5/23/2022)

Thank you, B, for the great rating! It's wonderful to hear you had a positive experience with us and that Marvin and Ashley were professional, helpful, patient, and respectful. Your kind words are appreciated, B T. We are stoked to have you store with us and value your business. We want you to know that we are here to assist you with any further storage needs! Give us a call at (718) 596-7867 if anything comes up!

May 21, 2022

Gabriela P.

Posted On Google

OVERALL RATING

Ashley was amazing and super helpful! She took as much time as we needed to show us all different sized storage units and give us all the information we needed. Highly recommend this storage facility and their team was great to work with.

Response from Extra Space Storage (5/22/2022)

Thanks for the awesome review, Gabriela! We work hard to meet the expectations of our customers, and we're happy to hear Ashley hit the mark for you! Call us at 888-storage if you have any questions or need assistance with your rental.

May 19, 2022

Edward L.

Posted On Google

OVERALL RATING

Wonderful service.

Response from Extra Space Storage (5/20/2022)

Hi, Edward ! Thanks for the positive review, it means a lot to our team. Please call (718) 596-7867 if you have any questions about your rental.

May 19, 2022

Ryan B.

Posted On Google

OVERALL RATING

Friendly and helpful staff, safe and secure location with affordable prices.

Response from Extra Space Storage (5/20/2022)

Ryan, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 15, 2022

Clara A.

Posted On Google

OVERALL RATING

Best storage place! Ashley was so nice and helpful! Amazing staff and very good experience overall

Response from Extra Space Storage (5/16/2022)

Hello, Clara. Thank you for the review. We're so glad Ashley could meet your storage needs. Please stop by the office if you need anything!

May 13, 2022

Dave L.

Posted On Google

OVERALL RATING

Wonderful customer service, over the top helpful

Response from Extra Space Storage (5/14/2022)

Thanks for the awesome review, Dave! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (718) 596-7867 if you need anything.

May 10, 2022

Hyewon C.

Posted On Google

OVERALL RATING

I was worried because it was my first time using storage. But Ashley was so kind and helpful that I could find the right storage unit that I needed and I could move-in without any trouble. Highly recommend!

Response from Extra Space Storage (5/11/2022)

Thank you for the kind review, Hyewon. We're glad Ashley was kind and helpful in finding the perfect size unit for your needs! Our team is here to serve you, so give us a call at (718) 596-7867 if you need any future assistance.

May 5, 2022

Mémé 2.

Posted On Google

OVERALL RATING

Good service, patient and nice! They offered us a really good price :)

Response from Extra Space Storage (5/5/2022)

Thank you for the kind words, Mémé! We're committed to providing excellent customer service and price. Stop by our office if you need anything in the future!