Megan
October 15, 2026
This used to be a five star location but things have changed. The carts are now locked up (and I was hassled about wanting two even though there were a bunch and no one else in the facility) and there was recently a major flood that affected the whole ground floor and there’s a ton of clean up going on. Also you now have to enter your code to make the elevator go and it wasn’t working for me. Chanqua confirmed my account and my code and told me it was my fault it wasn’t working. She wouldn’t help me or just unlock the elevator even though I was on a time crunch with hired movers. Final straw: the construction in the neighborhood has made it near impossible to drive in.
Thank you for the kind words, Megan. We're glad Renee and Aisha were great to work with! Our team is here to serve you, so give us a call at (718) 596-7867 if you need any future assistance.
Extra Space Storage (6/6/2023)
Google Review