Brooklyn self storage at 3617 13th Ave

Extra Space Storage
3617 13th AveBrooklyn, NY 11218

Read 315 Reviews

New Customer:
Current Customer:
Storage Gate Hours
Mon-Fri: 8:00am-7:00pm
Sat: 8:00am-7:00pm
Sun: 9:30am-6:00pm
Storage Office Hours
Mon-Fri: 8:00am-7:00pm
Sat: 8:00am-7:00pm
Sun: 9:30am-6:00pm

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 8:00am-7:00pm
Sat: 8:00am-7:00pm
Sun: 9:30am-6:00pm
Storage Office Hours
Mon-Fri: 8:00am-7:00pm
Sat: 8:00am-7:00pm
Sun: 9:30am-6:00pm

Conveniently Located Near You

Located at the corner of 13th Ave and 37th St, Extra Space Storage serves Brooklyn residents near Borough Park, Kensington, Sunset Park, Windsor Terrace, Greenwood Heights, and more. Locals will recognize our facility next to AJ Madison

Affordable Storage Near Brooklyn College

Extra Space Storage is about 2.7 miles from Brooklyn College, making us a convenient option for college students who need Brooklyn self storage over the summer or while studying abroad.

A Versatile Self Storage Solution

With a wide selection of storage units and storage lockers, exceptional security, and climate-controlled storage, Extra Space Storage on 13th Ave can accommodate residential and commercial storage needs in Brooklyn!

Storage Units to Fit Your Needs

Our Brooklyn storage facility has a wide range of unit sizes available! If your storage needs are small, we have storage lockers ranging in size from 4x4 to 5x10, including lockers with reduced height and rolling stair access. Are your self storage needs a little bigger? Check out our standard unit sizes from 5x5 to 13x24 with features like indoor access, first-floor access, and elevator access.

Secure Storage

By utilizing security measures like video surveillance and electronic gate access, Extra Space Storage provides a safe environment and peace of mind for customers.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Other Amenities & Services

  • Cylinder locks required for units
  • Sturdy moving carts for heavy, bulky items
  • Covered, heated loading bay
  • Multiple entrance gates
  • Elevators for easy access to upper levels
  • Se Habla Espanol
  • Gate access on Sundays

Experience the Extra Space Difference

When you choose Extra Space Storage, you know you're getting the best. From our well-maintained, secure facility to our friendly, professional staff, we work hard to provide a high-quality, reliable self storage solution for customers. Contact us today to reserve a storage unit in Brooklyn!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1802

Recent Customer Reviews About This Facility

20 of 315 reviews

April 6, 2021

Jesus Ramos

Posted On Google

OVERALL RATING

Excellent service in person and over the phone. I was able to do an next size upgrade over the phone while driving there. Very friendly and accommodating. Good prices too. Love that you can drive in.

Response from Extra Space Storage (4/7/2021)

Thank you for the review, Jesus! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions!

April 5, 2021

Rob Schmidt

Posted On Google

OVERALL RATING

Friendly and helpful employees, clean building and storage unit, good prices (we got a 10x10).

Response from Extra Space Storage (4/5/2021)

Hi Rob, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. If you ever need anything, feel free to stop by!

April 2, 2021

Jill DeWitt

Posted On Google

OVERALL RATING

Dan and the team was amazing. They helped with a difficult situation with movers and went above the call of duty. Jules, Matt and Dan were fabulous and deserve more kudos than I can give.

April 1, 2021

Fernando Martin Simões

Posted On Google

OVERALL RATING

The service is good, staff very friendly and helpful, I just had a problem with the size of space I hired, they showed me one thing and once I got to the storage with my things they gave me a completely different size, the good thing is that the staff fixed the problem right away.

April 1, 2021

Joseph David Martin

Posted On Google

OVERALL RATING

I had a very pleasant move-in experience. The staff were incredibly friendly and even though I took care of everything online and over the phone, he still came out and took me to my unit and showed me around the facility. Loved that my 7x10 unit had an 8 foot garage style door which makes it easier to access my stuff. I also loved being able to drive into the building to load and unload. Everything was very clean. Two things would make this a 5 star review: 1. More carts, including some carts that work better for mattresses. 2. Expanded access hours.

Response from Extra Space Storage (4/7/2021)

Hi Joseph David, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! We are constantly striving to improve, you took the time to share feedback with us, and we're thankful for it and will consider it. Give us a call at 1-888-storage or stop by the office if you need anything!

March 31, 2021

Angie Rodriguez

Posted On Google

OVERALL RATING

I just first wanted to start off by saying thank you once again to Mat from extra storage , I believe he is a manager at the location 3617 13th (if not he needs to be) . Not only did he went out his way to help, he even stayed late. He was extremely helpful kinda and well organize through this stressful time I was in . Thank you so much Mat for all the support and UNDERSTANDING!!!!

Response from Extra Space Storage (4/5/2021)

Hi Angie! Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mat! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.

March 29, 2021

Fumina Hata

Posted On Google

OVERALL RATING

My experience at this storage space was great. Daniel was amazing!! He helped us out right away and was very friendly. Thank you Extra space!!

March 27, 2021

maryam khoshnazar

Posted On Google

OVERALL RATING

I love this storage, moving is so traumatic all the time and dealing with storage can be intimidating, but my experience with this company and Matt as customer service was really smooth and nice , really nice storage building, clean and everything was automatic . Thank you Matt for being an amazing person and being so helpful,

March 26, 2021

diego calixto

Posted On Google

OVERALL RATING

Matt helped me out with picking out a storage unit & was super helpful, told me everything I needed to know & answered every single question I had asked, very polite & because of that, was even more motivated to purchase, Thank you Matt!

March 26, 2021

Maro Alphabet

Posted On Google

OVERALL RATING

I called, panicked and breathless one night... and Daniel came to the rescue, even though it was 2 min before closing time. The next day, as I’m loading up the car and about to drive to my new storage space, my building manager informs me I was finally approved for an in-house locker. Panicked and breathless again, I call... and this time Matt helps me cancel my reservation and even manages to refund me the amount paid yesterday. While I have not had the pleasure of meeting either in person, I would absolutely rent from them again. They made the whole experience seamless and painless. Definitely recommend. Stellar service, and a true human touch. Thanks to you both!!!

March 24, 2021

robin tygar

Posted On Google

OVERALL RATING

Everyone here has customer service down! Jules, Dan, Matt and Mike are all so friendly and nice! I relocated from another extra space storage location and both facilities made it a very easy process. I have two units near each other and one of the units ended up being smaller than it should have been- Dan found a unit near by that was the right size and moved me immediately. The parking area is covered, which is great so you don’t have to worry about weather. The facilities are very clean. Overall I am pleased with my new storage home :).

March 18, 2021

Sab J

Posted On Google

OVERALL RATING

This review is long-awaited, and I finally got a chance to give my feedback about this facility and its outstanding staff. I had the pleasure of meeting with Matt a couple of months ago, to see my options in renting a unit at this facility. Matt was extremely accommodating. He explained everything in detail and answered all my questions. Dan then took over and he was just as attentive and pleasant. The process of renting a unit was simple and quick. The facility is super clean, has cameras and is monitored by a responsible staff. If you’re looking to rent a unit, please take my word and call Matt or Dan immediately! I was so pleased with my experience that it convinced my sister to also rent a unit. I will continue to refer your facility to family and friends. Thank you, Matt and Dan, for all your help and support thus far. I truly appreciate it. And if anyone at management is reviewing this, please give Matt and Dan a promotion, they truly deserve it. They're the reason behind your company's success! – Sabah

Response from Extra Space Storage (3/2/2021)

Thank you so much for your kind words, Sabah. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Matt and Dan! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

March 15, 2021

Wenda Cabral

Posted On Google

OVERALL RATING

The best storage in NY, very good costumer service excellent staff friendly and caring I have very good experience I received the best service staff always professional doing everything to help appreciate all the help during this long time been a client sending love and thank you too the staff of 3617 13 av Brooklyn! Thank you god bless you guys

Response from Extra Space Storage (3/15/2021)

Wenda, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.

March 12, 2021

Dawn Sarmiento

Posted On Google

OVERALL RATING

Very good service Respectful and polite

Response from Extra Space Storage (3/12/2021)

Thank you for the kind words, Dawn! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!

March 8, 2021

J. W.WJr.

Posted On Google

OVERALL RATING

Great service on phone, as well as in person at a brand new and super clean facility!!

March 8, 2021

jonathan tiedemann

Posted On Google

OVERALL RATING

great price and great service from Mathew o'Farrel he was very helpful and went out of his way to help me save some money

March 5, 2021

Ming Xiong

Posted On Google

OVERALL RATING

Exceptional service. Daniel was a tremendous help with finding the right size storage unit for us. He answered all of our questions and concerns and went above and beyond. The facility is amazingly clean and well lit. We had no trouble finding our way around.

March 4, 2021

mendy drach

Posted On Google

OVERALL RATING

Truly amazing customer service

March 1, 2021

Sabah J.

Posted On Google

OVERALL RATING

This review is long-awaited, and I finally got a chance to give my feedback about this facility and its outstanding staff. I had the pleasure of meeting with Matt a couple of months ago, to see my options in renting a unit at this facility. Matt was extremely accommodating. He explained everything in detail and answered all my questions. Dan then took over and he was just as attentive and pleasant. The process of renting a unit was simple and quick. The facility is super clean, has cameras and is monitored by a responsible staff. If you’re looking to rent a unit, please take my word and call Matt or Dan immediately! I was so pleased with my experience that it convinced my sister to also rent a unit. I will continue to refer your facility to family and friends. Thank you, Matt and Dan, for all your help and support thus far. I truly appreciate it. You guys rock! And if anyone at management is reviewing this, please give Matt and Dan a promotion, they truly deserve it. They're the reason behind your company's success! – Sabah J.

Response from Extra Space Storage (3/2/2021)

Thank you so much for your kind words, Sabah. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Matt and Dan! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

February 21, 2021

Lenae Frazer

Posted On Google

OVERALL RATING

Dan was so so helpful.. from being clear and concise about what to expect on the phone in advance of arriving and then helping us in anyway he could once we got to the storage unit. Was a total pleasure working with him and he made the experience so smooth and simple. Highly recommend this facility, it’s big, bright and very clean

Frequently Asked Questions at 3617 13th Ave

Do I need climate controlled storage in Brooklyn, NY?

What sizes of self storage units are available for rent at 3617 13th Ave?

Does the storage facility on 13th Ave have short term self storage available?

What type of lock do I need for a storage unit at 3617 13th Ave?

What can a storage unit be used for at 3617 13th Ave?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Fort Hamilton Parkway Station, Church Ave Station, AJ Madison, Ice Cream House, Ezra Medical Center

Directions from the North

Drive south on NY-27. Take the exit for Fort Hamilton Pkwy. Turn right onto Fort Hamilton Pkwy. Turn left onto Chester Ave. Turn right onto Louisa St. Turn right onto 36th St. Turn left onto 13th Ave. Our facility will be immediately on your left.

Directions from the South

Drive north on Ocean Pkwy. Turn left onto Courtelyou Rd. Turn right onto Dahill Rd. Turn left onto 36th St. Turn left onto 13th Ave. Our facility will be immediately on your left.

Directions from the East

Drive west on Church Ave. Turn left onto 36th St. Turn left onto 13th Ave. Our facility will be immediately on your left.

Directions from the West

Drive east on Fort Hamilton Pkwy. Turn right onto 37th St. Our facility will be on your left after 13th Ave.