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Extra Space Storage facility on 1320 37th St - Brooklyn, NY
(774 REVIEWS)

Brooklyn self storage at 1320 37th St

Hours

Today's Gate: 08:00 AM - 07:00 PM
Today's Office: 08:00 AM - 07:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1802

Directions

Intersections/Landmarks

Fort Hamilton Parkway Station, Church Ave Station, AJ Madison, Ice Cream House, Ezra Medical Center

Directions from the North

Drive south on NY-27. Take the exit for Fort Hamilton Pkwy. Turn right onto Fort Hamilton Pkwy. Turn left onto Chester Ave. Turn right onto Louisa St. Turn right onto 36th St. Turn left onto 13th Ave. Our facility will be immediately on your left.

Directions from the South

Drive north on Ocean Pkwy. Turn left onto Courtelyou Rd. Turn right onto Dahill Rd. Turn left onto 36th St. Turn left onto 13th Ave. Our facility will be immediately on your left.

Directions from the East

Drive west on Church Ave. Turn left onto 36th St. Turn left onto 13th Ave. Our facility will be immediately on your left.

Directions from the West

Drive east on Fort Hamilton Pkwy. Turn right onto 37th St. Our facility will be on your left after 13th Ave.

Frequently Asked Questions at 3617 13th Ave

Do I need climate controlled storage in Brooklyn, NY?

What sizes of self storage units are available for rent at 3617 13th Ave?

Does the storage facility on 13th Ave have short term self storage available?

What type of lock do I need for a storage unit at 3617 13th Ave?

What can a storage unit be used for at 3617 13th Ave?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 2, 2022

Jaasiel R.

Posted On Google

OVERALL RATING

Buen lugar

Response from Extra Space Storage (7/2/2022)

Hola, Jaasiel. Gracias por la revisión de cinco estrellas. Estamos agradecidos de tenerlo como cliente. Nos complace ayudar con cualquier necesidad de almacenamiento en 888-storage.

June 30, 2022

Bentzy M.

Posted On Google

OVERALL RATING

Michael is the best. Make sure you speak with him for anything you need

Response from Extra Space Storage (4/8/2021)

Thanks! We're so appreciative of your excellent rating, Bentzy! Don't hesitate to reach out to us at (347) 967-3520 if you ever need any assistance.

June 15, 2022

Rick D.

Posted On Google

OVERALL RATING

For a storage space I did expect the customer service but I met Priya and she did a great job. Priya was welcoming took her time and not rushed and she explained everything thoroughly. Great job with the customer service as well everyone was friendly and helpful. Overall great experience. I’m sure your greeting and hospitality will go along way. Thankfully ~Rick

Response from Extra Space Storage (6/16/2022)

Thank you for the kind words, Rick! We're committed to providing excellent customer service. We're glad Priya did a great job, was welcoming, and took her time. We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by our office if you need anything in the future!

June 15, 2022

Michelle G.

Posted On Google

OVERALL RATING

Great customer service done by Priya and everyone who works there, we were able to get everything set up in less than 5min. Highly reccomend to anyone as a storage place!

Response from Extra Space Storage (6/16/2022)

Thank you for recommending us, Michelle! We're committed to providing excellent customer service, so we are thrilled to hear your experience with Priya reflects that. Please stop by the office or give us a call at 888-STORAGE.

June 12, 2022

rosela v.

Posted On Google

OVERALL RATING

Recommend this location, staff is super friendly and helpful. I had no issues setting up my account online. When I got to the location for my storage unit it was very far from the elevators and I asked to switch and they accommodated me without any issues or charges. Service is excellent, Storage unit is clean!!

Response from Extra Space Storage (6/13/2022)

Thank you for choosing Extra Space Storage! We really appreciate this thoughtful review, Rosela! We pride ourselves on keeping our storage facility clean and organized and providing excellent customer service. Let us know if we can?do anything else to help at 888-storage.

June 7, 2022

Aiden

Posted On Google

OVERALL RATING

Very helpful. Excellent customer service with Channelly!

Response from Extra Space Storage (6/7/2022)

Thank you for the kind words, Aiden. We're glad Channelly was able to help! Our team is here to serve you, so give us a call at (347) 967-3520 if you need any future assistance.

June 7, 2022

Zack B.

Posted On Google

OVERALL RATING

Very well-run facility, clean, helpful and friendly staff, easy (indoor!) loading, good prices. The 37th St location is far the best storage facility we've used! Highly recommended! We will definitely use them again next time we need a storage unit.

Response from Extra Space Storage (6/13/2019)

This review made our day, Zack! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service, and are thrilled to hear your experience with Q reflects that! Stop by the office if you need any future assistance!

June 1, 2022

Kim

Posted On Google

OVERALL RATING

I genuinely appreciate the customer service here. Priya helped me out not just with finding storage but also helped eased my stress with all the events surrounding having to find and deal with storage. She’s very helpful and kind. And shoutout to Mike who went above and beyond to help me out. My car battery died briefly, eventually resurrected itself, but Mike asked around the building for jumper cables to help me out. He made everything as easy as can be for me. This place has actual human beings working here and it was lowkey refreshing to get to experience this level of customer service firsthand.

Response from Extra Space Storage (6/2/2022)

Thank you for the kind words, Kim! We're committed to providing excellent customer service. We're glad Priya helped you out and is kind as well as Mike who went above and beyond to help you out. Don’t hesitate to stop by the office if you need anything.

June 1, 2022

andrea s.

Posted On Google

OVERALL RATING

I use two Extra Space Storage units in separate facilities for different purposes. The one on 37th is exceptional for their high level of customer service, clean facility, attention to detail, and right sized spaces.

Response from Extra Space Storage (6/1/2022)

Hi Andrea, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

May 31, 2022

Jay C.

Posted On Google

OVERALL RATING

Great facility, always clean and super helpful staff. Very easy to to get in and out, great location. One girl didn't quite know what she's doing but Priya stepped up and was able to help me get everything figured out. Much better than the other Cube place!

Response from Extra Space Storage (5/31/2022)

Thanks for the great review, Jay! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Priya reflects that! Please call us at (347) 967-3520 if you have any questions!

May 30, 2022

Tiffany N.

Posted On Google

OVERALL RATING

Channelly Henriquez is a wonderful sweet girl. She was the biggest & best help. I was very undecided on the size i needed and had lots of questions, she didn’t get annoyed or bothered. She helped me and showed me each size of the rooms with no hesitation! Before i made any decision she made sure i was comfortable with what i was getting. Best customer service i had !

Response from Extra Space Storage (5/30/2022)

Thank you for the kind words, Tiffany. We're glad Channelly Henriquez is a wonderful sweet girl and was the biggest and best help. We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

May 26, 2022

Amal D.

Posted On Google

OVERALL RATING

Channelly and Michael have been extremely nice and helpful at this location, they showed me a lot of different size units and helped me decide, they also answered to all my questions, highly recommend this location.

Response from Extra Space Storage (5/26/2022)

Thank you for the kind words, Amal. We're glad Channelly and Michael were extremely nice and helpful! Our team is here to serve you, so give us a call at (347) 967-3520 if you need any future assistance.

May 23, 2022

Ahmed M.

Posted On Google

OVERALL RATING

Very friendly staff! Channelly is great and very helpful

Response from Extra Space Storage (5/24/2022)

Thanks for the positive review, Ahmed! We are glad you had a great experience with Channelly. Please stop by the office or reach out to us at 888-storage if you have any questions!

May 23, 2022

K H.

Posted On Google

OVERALL RATING

I visited the website and had a few questions so I called. I spoke with Brian who was so helpful. I decided to get my storage right then. He helped me go through the whole process. All my questions were answered as we went through the contract. I had a very good experience.

Response from Extra Space Storage (5/24/2022)

Hi K, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brian! Feel free to reach out at any time at 888-storage.

May 23, 2022

Chris V.

Posted On Google

OVERALL RATING

Very friendly and very detailed, great price

Response from Extra Space Storage (5/24/2022)

Chris, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

May 22, 2022

Yisroel S.

Posted On Google

OVERALL RATING

I'm using Extra Space Storage for over a year I have six units and the customer care is top top

Response from Extra Space Storage (5/23/2022)

Wow! Thanks for being a loyal customer, Yisroel. We are glad to hear that you are impressed with our customer care. If you need anything in the future, feel free to stop by or call us at 888-storage!

May 21, 2022

Accord R.

Posted On Google

OVERALL RATING

Channelly Henriquez gave us confidence and peace of mind to make this important move. Her calming, friendly tone was very welcomed!

Response from Extra Space Storage (5/21/2022)

Thanks for taking the time to leave us a review, Accord Real Estate Group * Jeff! We are so glad Channelly could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 15, 2022

Simcha u.

Posted On Google

OVERALL RATING

Was dealing with Mike and he was really helpful and even stayed there an extra half hour for us to make sure that everything is working out the best way possible! I would highly recommend anyone who’s looking for extra space to be using Mike’s services! Thank you Mike ??

Response from Extra Space Storage (5/15/2022)

Hi Simcha. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mike. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.

May 15, 2022

Yolanda F.

Posted On Google

OVERALL RATING

Excellent service!

Response from Extra Space Storage (5/15/2022)

Thank you for the kind words, Yolanda! We're committed to providing excellent customer service. Call us at 888-storage if you have any questions or need assistance with your rental!

May 14, 2022

Jeannine T.

Posted On Google

OVERALL RATING

Michael and Priya were so helpful swapping my unit during moving day to fit the greater amount of stuff than expected, moving quickly and reasonably. Recommended! Bright and clean facility.

Response from Extra Space Storage (5/14/2022)

Thank you for the kind words, Jeannine. We're glad Michael and Priya were able to help! Our team is here to serve you, so give us a call at (347) 967-3520 if you need any future assistance.