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Extra Space Storage facility on 12015 Flatlands Ave - Brooklyn, NY
(413 REVIEWS)

Brooklyn self storage at 12015 Flatlands Ave

Hours

Today's Gate: 08:00 AM - 07:00 PM
Today's Office: 08:00 AM - 07:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1916

Directions

Intersections/Landmarks

Flatlands Avenue & Louisiana Avenue; Breukelen Ballfields, IHOP

Directions from the North

Drive south on Pennsylvania Ave. Turn right onto Flatlands Ave. Our facility will be on your right at Louisiana Ave.

Directions from the South

Drive north on Pennsylvania Ave. Turn left onto Flatlands Ave. Our facility will be on your right at Louisiana Ave.

Directions from the East

Drive west on Flatlands Ave. Pass Pennsylvania Ave and continue west. Our facility will be on your right at Louisiana Ave.

Directions from the West

Drive east on Flatlands Ave. Pass E 108th St and continue east. Our facility will be on your left at Louisiana Ave.

Frequently Asked Questions at 12015 Flatlands Ave

Are storage units climate controlled at 12015 Flatlands Ave?

What is the largest storage unit I can rent at 12015 Flatlands Ave?

How secure are storage units at 12015 Flatlands Ave?

Does the storage facility on Flatlands Ave have short term self storage available?

Are there restrictions on what I can put in a storage unit at 12015 Flatlands Ave?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 2, 2022

erasure965 e.

Posted On Google

OVERALL RATING

reliable and professional

July 1, 2022

Jelly

Posted On Google

OVERALL RATING

Stacy and Aisha are awesome. Great customer services thank. You ladies.

Response from Extra Space Storage (7/1/2022)

Thanks for the positive review, Jelly! We are glad you had a great experience with Stacy and Aisha. Don't hesitate to reach out to us at 888-storage if you need anything!?

June 30, 2022

Mike S.

Posted On Google

OVERALL RATING

Stacy the manager is exceptional along with her shadow Monique. Place is clean and there friendly and made the process easy.

Response from Extra Space Storage (6/30/2022)

Thanks for the positive review, Mike! We are glad you had a great experience with Stacy and Monique. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 30, 2022

G R.

Posted On Google

OVERALL RATING

Stacy was great, my rental was completed quick and efficiently, great staff. Stacy is an asset to your company.

Response from Extra Space Storage (6/30/2022)

Hi G, we appreciate you taking the time to share your experience with us! We agree, Stacy is such an asset to our team! Thank you for choosing Extra Space Storage for your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 30, 2022

Nicole A.

Posted On Google

OVERALL RATING

I had a wonderful experience at this location. The young lady named Monique was such a great help. She was very clear and direct. Also very friendly. I would go back again

Response from Extra Space Storage (7/1/2022)

Thank you for the kind words, Nicole. We're glad Monique was able to help! Our team is here to serve you, so give us a call at (718) 251-7867 if you need any future assistance.

June 30, 2022

Shenielle L.

Posted On Google

OVERALL RATING

Stacy Blackman gave us amazing service, she was extremely pleasant and helpful, she answered all my questions thoroughly

Response from Extra Space Storage (6/30/2022)

Thank you for the kind words, Shenielle. We're glad Stacy was able to help! Our team is here to serve you, so give us a call at (718) 251-7867 if you need any future assistance.

June 28, 2022

Don F.

Posted On Google

OVERALL RATING

Smooth transaction process and good site for the storage space. Update: needed to get a smaller storage unit and Aisha was very helpful. She showed me 3 different units and explained the pricing. Now saving over $40/month. Thank you.

Response from Extra Space Storage (11/2/2021)

Thank you for the excellent rating, Don. We are glad Aisha was very helpful, showed you three different units, and explained the pricing. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.

June 18, 2022

ORG Z.

Posted On Google

OVERALL RATING

Great service. Units were clean and spacious. Def would use again for another move

Response from Extra Space Storage (6/19/2022)

Hi Org, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.

June 11, 2022

Heather L.

Posted On Google

OVERALL RATING

Incredible customer service!! Aisha was so helpful and kind, as well as knowledgeable! My day started off rough and she helped put a smile on my face ?? I highly recommend this storage facility and their great staff!!

Response from Extra Space Storage (6/11/2022)

Hi Heather, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Aisha! Please stop by the office or reach out to us at 888-storage if you have any questions!

June 11, 2022

Summer

Posted On Google

OVERALL RATING

stacy did her thang!

Response from Extra Space Storage (6/11/2022)

Thanks for the positive review, Summer! We are glad you had a great experience with Stacy. Please stop by the office or reach out to us at 888-storage if you have any questions!

June 11, 2022

Chris C.

Posted On Google

OVERALL RATING

Had a great experience with Stacy. She was kind a knowledgeable. The facilities are clean and bright.

Response from Extra Space Storage (6/11/2022)

Hi Chris, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Stacy! Please stop by the office or reach out to us at 888-storage if you have any questions!

June 10, 2022

Nicholas P.

Posted On Google

OVERALL RATING

Place Well Kept by a Great Staff....

Response from Extra Space Storage (6/10/2022)

Hi Nicholas, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

June 10, 2022

Reseyjtm

Posted On Google

OVERALL RATING

My husband and I had a great experience at Extra Space Storage. The store manager at the front was so helpful and nice and explained any concerns we had. I recommend if your looking for a stress free storage experience to try Extra Space Storage.

Response from Extra Space Storage (6/10/2022)

Thanks for the kind words, Reseyjtm! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (718) 251-7867 if you need anything.

May 31, 2022

Alvin R.

Posted On Google

OVERALL RATING

Aisha was a fantastic help, she made sure that I purchased the proper lock and items for my move in, the manager Stacy also has a wonderful sense of humor and made me feel comfortable! I will be recommending my friends and family to this location!

Response from Extra Space Storage (5/31/2022)

Thanks for the kind words, Alvin! We're glad Aisha and Stacy were able to meet your storage needs. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (718) 251-7867 if you need anything.

May 31, 2022

Fashion L.

Posted On Google

OVERALL RATING

Aisha was wonderful! She had such a great vibe and spirit. She accommodated me when I needed to transfer to a larger unit. The facility was nice and clean. I would definitely recommend this storage facility to my family and friends back in New York.

Response from Extra Space Storage (5/31/2022)

Thank you for the review, Fashion! We pride ourselves on having a friendly, accommodating staff and are so happy Aisha was able to assist you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 11, 2022

Steph B.

Posted On Google

OVERALL RATING

The entire staff at the Flatlands Ave. (Brooklyn) location are solutions-oriented, timely, friendly and helpful. The only downsides to this location are the elevator (which gave minor problems at times) and the hours (which I wish were later). But great experience overall! My items were safe & damage free after over a year in storage.

Response from Extra Space Storage (5/12/2022)

Thanks for being a loyal customer, Steph! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 30, 2022

asya f.

Posted On Google

OVERALL RATING

Five stars all the way Stacy and Aisha was great. Been with this company for a few years and now moving out. My experience was wonderful. Great location.

Response from Extra Space Storage (5/1/2022)

Thank you for the review, Asya! We pride ourselves on having a friendly, accommodating staff and are so happy Stacy and Aisha were able to assist you! We're always here to help at 888-storage.

April 28, 2022

Hayden L.

Posted On Google

OVERALL RATING

Stacy the manager was great and expreience with her work. Plaxe clean and workers are nice. Thanks guys

Response from Extra Space Storage (4/28/2022)

Thanks for the awesome review, Hayden! We know our customers value clean facilities and helpful staff so we do our best to provide that! We are glad Stacy was able to provide you with a positive experience. Don't hesitate to stop by the office or contact us at (718) 251-7867 if you need anything.

April 14, 2022

Marline T.

Posted On Google

OVERALL RATING

Jean Saint Jour one of the staff at the store was very nice in helping me find the right space for my little things that are dearest to me. He was very patient and explained everything very well to me. He’s the best to see when coming in.

Response from Extra Space Storage (4/14/2022)

Hi Marline, thank you for your review. We're glad Jean Saint Jour was very nice in helping you find the right space for your things, was very patient, and explained everything very well to you. Stop by our office if you need assistance or have any questions.

April 9, 2022

Jahmarey D.

Posted On Google

OVERALL RATING

Stacey and Iesha gave me wonderful service and was so helpful. It just made my first experience with an storage place so smooth keep it up girls.

Response from Extra Space Storage (4/9/2022)

Thank you for the kind words, Jahmarey. We're glad Stacey and Lesha were able to help! Our team is here to serve you, so give us a call at (718) 251-7867 if you need any future assistance.