Brooklyn self storage at 12015 Flatlands Ave
- Current Customer: (929) 397-9733
- New Customer:
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Call for assistanceNearby Locations
Other Storage Available
HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units & Storage Lockers
Secure Storage
Climate-Controlled Storage & Heated Storage
Outdoor Vehicle Storage
Other Amenities & Services
- Sturdy moving carts for heavy, bulky items
- Convenient loading dock
- Covered, heated loading bay
- Multiple entrance gates
- Elevators for easy access to upper levels
- Accommodates trucks larger than 20 feet
- Wide-drive aisles to accommodate large moving trucks
- Gate access on Sundays
- Convenient freeway access
- Deliveries accepted
- On-site office
Experience the Extra Space Difference
$50 Moving Truck Credit
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1916
Directions
Intersections/Landmarks
Flatlands Avenue & Louisiana Avenue; Breukelen Ballfields, IHOP
Directions from the North
Drive south on Pennsylvania Ave. Turn right onto Flatlands Ave. Our facility will be on your right at Louisiana Ave.
Directions from the South
Drive north on Pennsylvania Ave. Turn left onto Flatlands Ave. Our facility will be on your right at Louisiana Ave.
Directions from the East
Drive west on Flatlands Ave. Pass Pennsylvania Ave and continue west. Our facility will be on your right at Louisiana Ave.
Directions from the West
Drive east on Flatlands Ave. Pass E 108th St and continue east. Our facility will be on your left at Louisiana Ave.
Frequently Asked Questions at 12015 Flatlands Ave
Are storage units climate controlled at 12015 Flatlands Ave?
What is the largest storage unit I can rent at 12015 Flatlands Ave?
How secure are storage units at 12015 Flatlands Ave?
Does the storage facility on Flatlands Ave have short term self storage available?
Are there restrictions on what I can put in a storage unit at 12015 Flatlands Ave?
Size Disclaimer
*Excludes administrative and insurance fees
Recent Customer Reviews About This Facility
May 11, 2022
Steph B.
Posted On Google
The entire staff at the Flatlands Ave. (Brooklyn) location are solutions-oriented, timely, friendly and helpful. The only downsides to this location are the elevator (which gave minor problems at times) and the hours (which I wish were later). But great experience overall! My items were safe & damage free after over a year in storage.
Response from Extra Space Storage (5/12/2022)
Thanks for being a loyal customer, Steph! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
April 30, 2022
asya f.
Posted On Google
Five stars all the way Stacy and Aisha was great. Been with this company for a few years and now moving out. My experience was wonderful. Great location.
Response from Extra Space Storage (5/1/2022)
Thank you for the review, Asya! We pride ourselves on having a friendly, accommodating staff and are so happy Stacy and Aisha were able to assist you! We're always here to help at 888-storage.
April 28, 2022
Hayden L.
Posted On Google
Stacy the manager was great and expreience with her work. Plaxe clean and workers are nice. Thanks guys
Response from Extra Space Storage (4/28/2022)
Thanks for the awesome review, Hayden! We know our customers value clean facilities and helpful staff so we do our best to provide that! We are glad Stacy was able to provide you with a positive experience. Don't hesitate to stop by the office or contact us at (718) 251-7867 if you need anything.
April 14, 2022
Marline T.
Posted On Google
Jean Saint Jour one of the staff at the store was very nice in helping me find the right space for my little things that are dearest to me. He was very patient and explained everything very well to me. He’s the best to see when coming in.
Response from Extra Space Storage (4/14/2022)
Hi Marline, thank you for your review. We're glad Jean Saint Jour was very nice in helping you find the right space for your things, was very patient, and explained everything very well to you. Stop by our office if you need assistance or have any questions.
April 9, 2022
Jahmarey D.
Posted On Google
Stacey and Iesha gave me wonderful service and was so helpful. It just made my first experience with an storage place so smooth keep it up girls.
Response from Extra Space Storage (4/9/2022)
Thank you for the kind words, Jahmarey. We're glad Stacey and Lesha were able to help! Our team is here to serve you, so give us a call at (718) 251-7867 if you need any future assistance.
April 8, 2022
Pete W.
Posted On Google
Stacy,Aisha,and Jean was excellent. I just moved out and had a wonderful experience with this storage. Thanks guys.
Response from Extra Space Storage (4/9/2022)
Thanks for the positive review, Pete! We are glad you had a wonderful experience with Stacy, Aisha, and Jean. Don't hesitate to reach out to us at 888-storage if you need anything!?
April 6, 2022
Gino M.
Posted On Google
If not for the staff, STACY,AISHA,JOHN ,ALWAYS ON TOP ID THINGS AND GREAT HELP ,EVERYTIME I AM HERE, SORRY I LOOSE THEM.
Response from Extra Space Storage (4/6/2022)
Hi Gino Mal, thank you for your review. We're glad Stacy, Aisha, and John are always on top of things and a great help. Stop by our office if you need assistance or have any questions.
April 3, 2022
Albert R.
Posted On Google
Great place to store my personal belongings.
Response from Extra Space Storage (4/4/2022)
Thank you, Albert. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.
March 28, 2022
Pa m.
Posted On Google
Stacy store manager was great. She was knowledgeable and made my move in easy. Clean place as well.
Response from Extra Space Storage (3/29/2022)
Hi Pa Mady, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Stacy! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
March 24, 2022
Wayne D.
Posted On Google
So far so good clean great customer service. They deserve a raise. Dimitri and Jean especially!
Response from Extra Space Storage (3/24/2022)
Hi Wayne, thank you for your review! We're so happy to hear that your experience with Dimitri and Jean and the cleanliness of the facility has been positive! We're always here to help at 888-storage.
March 20, 2022
John A.
Posted On Google
Excellent service, and details of rental were explained clearly.
Response from Extra Space Storage (3/21/2022)
Thank you for the kind words, John! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.
March 15, 2022
Tarikk M.
Posted On Google
Demitri and Stacy were very helpful in helping me find a storage and although I didn't rent one out today I will definitely be coming back!
Response from Extra Space Storage (3/15/2022)
Thanks, Tarikk! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Demitri and Stacy were able to provide that for you! Don't hesitate to reach out to us at 888-storage if you need anything!?
March 14, 2022
Jabari F.
Posted On Google
Omg Stacy the manager and Dimitri was awesome. Made my move easy and fun. Thanks for your help guys. Great place nice and clean.
Response from Extra Space Storage (3/15/2022)
Thank you for taking the time to leave your feedback, Jabari! We're so happy to hear Stacy and Dimitri were able to make your rental process easy and fun! Give us a call at (718) 251-7867 if you need any future assistance.
March 13, 2022
Erica A.
Posted On Google
Excellent customer service! I was running late and the whole staff including Stacey was very very helpful. I was able to receive all the assistance needed! Thank you so much for your help! ??????
Response from Extra Space Storage (3/15/2022)
Thank you for the kind words, Erica. We're glad Stacey was able to help! Our team is here to serve you, so give us a call at (718) 251-7867 if you need any future assistance.
March 8, 2022
Emmanuel N.
Posted On Google
Good customer service
Response from Extra Space Storage (3/8/2022)
Hi, Emmanuel ! Thanks for the positive review, it means a lot to our team. Please call (718) 251-7867 if you have any questions about your rental.
March 5, 2022
Krissy L.
Posted On Google
Friendly super accommodating staff with a clean environment no issues ever.
Response from Extra Space Storage (3/5/2022)
Hi Krissy, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!
March 4, 2022
candice o.
Posted On Google
Love this place. Staff are polite and helpful. Units are clean and easily accessible... What more can u ask for?
Response from Extra Space Storage (3/4/2022)
Hi Candice, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
March 4, 2022
Fabian J.
Posted On Google
Staff was extremely helpful with the checking in process
Response from Extra Space Storage (3/4/2022)
Hi, Fabian ! Thanks for the positive review, it means a lot to our team. Please call (718) 251-7867 if you have any questions about your rental.
March 4, 2022
Mrs M.
Posted On Google
Great service. Stacy and Demitri have wonderful customer service ????
Response from Extra Space Storage (3/4/2022)
Thanks for the positive review, Mrs! We are glad you had a wonderful experience with Stacy and Demitri. Don't hesitate to reach out to us at 888-storage if you need anything!?
February 27, 2022
Cindy S.
Posted On Google
The employee working in the office was rude at the location on Flatbush. He kept telling us we were causing a security issue because we carrying stuff out to our vehicles and the automatic doors were being open for too long. He was talking under his breath and cussing. But, when I needed to use the restroom while there, I had to wait for like 15 minutes because he allowed a homeless woman to go in there. She came out and told me to go ahead and use it but she was gonna hold the key because she needed to go back in. I went in and she had all her personal hygiene products on the shelf above the sink... she was using the restroom to bathe herself. I have no problem with someone helping a homeless person but don't be rude and say we are causing a security issue then let a non-customer into the locked facility. Smh.
Response from Extra Space Storage (2/27/2022)
Hi Cindy, thank you for taking the time to share your experience with us. We are disappointed to hear that you are not satisfied with your visit. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. We love coaching our staff so your insight is appreciated. We would love to speak with you directly so that we can make things right. Can you give us a call at 888-storage?