Extra Space Storage facility on 12015 Flatlands Ave - Brooklyn, NY
(397 REVIEWS)

Brooklyn self storage at 12015 Flatlands Ave

Hours

Today's Gate: 08:00 AM - 07:00 PM
Today's Office: 08:00 AM - 07:00 PM
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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 08:00am-07:00pm
Sat: 08:00am-07:00pm
Sun: 10:00am-04:00pm
Storage Office Hours
Mon-Fri: 08:00am-07:00pm
Sat: 08:00am-07:00pm
Sun: 10:00am-04:00pm

Conveniently Located Near You

Located on Flatlands Ave between Louisiana Ave and Malta St, Extra Space Storage serves Brooklyn residents near East New York, Brownsville, Canarsie, Starrett City, East Flatbush, Lindenwood, and more. Locals will recognize our facility near the Breukelen Ballfields.

A Versatile Self Storage Solution

With a variety of storage units and storage lockers, climate-controlled storage, and exceptional security features, Extra Space Storage on Flatlands Ave has the Brooklyn self storage you need in East New York!

Storage Units & Storage Lockers

No matter what you plan to store, our Brooklyn storage facility has what you need! We offer unit sizes from 5x5 reduced height storage lockers to larger 10x20 units with features such as first-floor access, rolling stair access, and elevator access.

Secure Storage

At Extra Space Storage, we take the safety of our customers and their belongings seriously. That's why our Flatlands Ave storage facility is equipped with electronic gate access and video surveillance.

Climate-Controlled Storage & Heated Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Outdoor Vehicle Storage

Keep your campers, boats, trailers, RVs, and other large vehicles out of the way when you don't need them by renting one of the storage spaces at Extra Space Storage in Brooklyn. Our outdoor vehicle storage is a convenient option for those who lack the room to keep them at home.

Other Amenities & Services

  • Sturdy moving carts for heavy, bulky items
  • Convenient loading dock
  • Covered, heated loading bay
  • Multiple entrance gates
  • Elevators for easy access to upper levels
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Gate access on Sundays
  • Convenient freeway access
  • Deliveries accepted
  • On-site office

Experience the Extra Space Difference

With a well-maintained, secure facility and a friendly, professional staff, Extra Space Storage goes above and beyond to deliver high-quality self storage backed by great service. We truly care about your satisfaction and work hard to ensure you have an excellent experience with us. Contact us today to reserve a storage unit in Brooklyn!

$50 Moving Truck Credit

*Although, we do not offer moving trucks at our facility, we are offering up to a $50 credit if you use a moving truck or moving service. To redeem, we’ll need to see a valid receipt from the moving service.

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1916

Directions

Intersections/Landmarks

Flatlands Avenue & Louisiana Avenue; Breukelen Ballfields, IHOP

Directions from the North

Drive south on Pennsylvania Ave. Turn right onto Flatlands Ave. Our facility will be on your right at Louisiana Ave.

Directions from the South

Drive north on Pennsylvania Ave. Turn left onto Flatlands Ave. Our facility will be on your right at Louisiana Ave.

Directions from the East

Drive west on Flatlands Ave. Pass Pennsylvania Ave and continue west. Our facility will be on your right at Louisiana Ave.

Directions from the West

Drive east on Flatlands Ave. Pass E 108th St and continue east. Our facility will be on your left at Louisiana Ave.

Frequently Asked Questions at 12015 Flatlands Ave

Are storage units climate controlled at 12015 Flatlands Ave?

What is the largest storage unit I can rent at 12015 Flatlands Ave?

How secure are storage units at 12015 Flatlands Ave?

Does the storage facility on Flatlands Ave have short term self storage available?

Are there restrictions on what I can put in a storage unit at 12015 Flatlands Ave?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

May 11, 2022

Steph B.

Posted On Google

OVERALL RATING

The entire staff at the Flatlands Ave. (Brooklyn) location are solutions-oriented, timely, friendly and helpful. The only downsides to this location are the elevator (which gave minor problems at times) and the hours (which I wish were later). But great experience overall! My items were safe & damage free after over a year in storage.

Response from Extra Space Storage (5/12/2022)

Thanks for being a loyal customer, Steph! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 30, 2022

asya f.

Posted On Google

OVERALL RATING

Five stars all the way Stacy and Aisha was great. Been with this company for a few years and now moving out. My experience was wonderful. Great location.

Response from Extra Space Storage (5/1/2022)

Thank you for the review, Asya! We pride ourselves on having a friendly, accommodating staff and are so happy Stacy and Aisha were able to assist you! We're always here to help at 888-storage.

April 28, 2022

Hayden L.

Posted On Google

OVERALL RATING

Stacy the manager was great and expreience with her work. Plaxe clean and workers are nice. Thanks guys

Response from Extra Space Storage (4/28/2022)

Thanks for the awesome review, Hayden! We know our customers value clean facilities and helpful staff so we do our best to provide that! We are glad Stacy was able to provide you with a positive experience. Don't hesitate to stop by the office or contact us at (718) 251-7867 if you need anything.

April 14, 2022

Marline T.

Posted On Google

OVERALL RATING

Jean Saint Jour one of the staff at the store was very nice in helping me find the right space for my little things that are dearest to me. He was very patient and explained everything very well to me. He’s the best to see when coming in.

Response from Extra Space Storage (4/14/2022)

Hi Marline, thank you for your review. We're glad Jean Saint Jour was very nice in helping you find the right space for your things, was very patient, and explained everything very well to you. Stop by our office if you need assistance or have any questions.

April 9, 2022

Jahmarey D.

Posted On Google

OVERALL RATING

Stacey and Iesha gave me wonderful service and was so helpful. It just made my first experience with an storage place so smooth keep it up girls.

Response from Extra Space Storage (4/9/2022)

Thank you for the kind words, Jahmarey. We're glad Stacey and Lesha were able to help! Our team is here to serve you, so give us a call at (718) 251-7867 if you need any future assistance.

April 8, 2022

Pete W.

Posted On Google

OVERALL RATING

Stacy,Aisha,and Jean was excellent. I just moved out and had a wonderful experience with this storage. Thanks guys.

Response from Extra Space Storage (4/9/2022)

Thanks for the positive review, Pete! We are glad you had a wonderful experience with Stacy, Aisha, and Jean. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 6, 2022

Gino M.

Posted On Google

OVERALL RATING

If not for the staff, STACY,AISHA,JOHN ,ALWAYS ON TOP ID THINGS AND GREAT HELP ,EVERYTIME I AM HERE, SORRY I LOOSE THEM.

Response from Extra Space Storage (4/6/2022)

Hi Gino Mal, thank you for your review. We're glad Stacy, Aisha, and John are always on top of things and a great help. Stop by our office if you need assistance or have any questions.

April 3, 2022

Albert R.

Posted On Google

OVERALL RATING

Great place to store my personal belongings.

Response from Extra Space Storage (4/4/2022)

Thank you, Albert. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.

March 28, 2022

Pa m.

Posted On Google

OVERALL RATING

Stacy store manager was great. She was knowledgeable and made my move in easy. Clean place as well.

Response from Extra Space Storage (3/29/2022)

Hi Pa Mady, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Stacy! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

March 24, 2022

Wayne D.

Posted On Google

OVERALL RATING

So far so good clean great customer service. They deserve a raise. Dimitri and Jean especially!

Response from Extra Space Storage (3/24/2022)

Hi Wayne, thank you for your review! We're so happy to hear that your experience with Dimitri and Jean and the cleanliness of the facility has been positive! We're always here to help at 888-storage.

March 20, 2022

John A.

Posted On Google

OVERALL RATING

Excellent service, and details of rental were explained clearly.

Response from Extra Space Storage (3/21/2022)

Thank you for the kind words, John! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

March 15, 2022

Tarikk M.

Posted On Google

OVERALL RATING

Demitri and Stacy were very helpful in helping me find a storage and although I didn't rent one out today I will definitely be coming back!

Response from Extra Space Storage (3/15/2022)

Thanks, Tarikk! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Demitri and Stacy were able to provide that for you! Don't hesitate to reach out to us at 888-storage if you need anything!?

March 14, 2022

Jabari F.

Posted On Google

OVERALL RATING

Omg Stacy the manager and Dimitri was awesome. Made my move easy and fun. Thanks for your help guys. Great place nice and clean.

Response from Extra Space Storage (3/15/2022)

Thank you for taking the time to leave your feedback, Jabari! We're so happy to hear Stacy and Dimitri were able to make your rental process easy and fun! Give us a call at (718) 251-7867 if you need any future assistance.

March 13, 2022

Erica A.

Posted On Google

OVERALL RATING

Excellent customer service! I was running late and the whole staff including Stacey was very very helpful. I was able to receive all the assistance needed! Thank you so much for your help! ??????

Response from Extra Space Storage (3/15/2022)

Thank you for the kind words, Erica. We're glad Stacey was able to help! Our team is here to serve you, so give us a call at (718) 251-7867 if you need any future assistance.

March 8, 2022

Emmanuel N.

Posted On Google

OVERALL RATING

Good customer service

Response from Extra Space Storage (3/8/2022)

Hi, Emmanuel ! Thanks for the positive review, it means a lot to our team. Please call (718) 251-7867 if you have any questions about your rental.

March 5, 2022

Krissy L.

Posted On Google

OVERALL RATING

Friendly super accommodating staff with a clean environment no issues ever.

Response from Extra Space Storage (3/5/2022)

Hi Krissy, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!

March 4, 2022

candice o.

Posted On Google

OVERALL RATING

Love this place. Staff are polite and helpful. Units are clean and easily accessible... What more can u ask for?

Response from Extra Space Storage (3/4/2022)

Hi Candice, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

March 4, 2022

Fabian J.

Posted On Google

OVERALL RATING

Staff was extremely helpful with the checking in process

Response from Extra Space Storage (3/4/2022)

Hi, Fabian ! Thanks for the positive review, it means a lot to our team. Please call (718) 251-7867 if you have any questions about your rental.

March 4, 2022

Mrs M.

Posted On Google

OVERALL RATING

Great service. Stacy and Demitri have wonderful customer service ????

Response from Extra Space Storage (3/4/2022)

Thanks for the positive review, Mrs! We are glad you had a wonderful experience with Stacy and Demitri. Don't hesitate to reach out to us at 888-storage if you need anything!?

February 27, 2022

Cindy S.

Posted On Google

OVERALL RATING

The employee working in the office was rude at the location on Flatbush. He kept telling us we were causing a security issue because we carrying stuff out to our vehicles and the automatic doors were being open for too long. He was talking under his breath and cussing. But, when I needed to use the restroom while there, I had to wait for like 15 minutes because he allowed a homeless woman to go in there. She came out and told me to go ahead and use it but she was gonna hold the key because she needed to go back in. I went in and she had all her personal hygiene products on the shelf above the sink... she was using the restroom to bathe herself. I have no problem with someone helping a homeless person but don't be rude and say we are causing a security issue then let a non-customer into the locked facility. Smh.

Response from Extra Space Storage (2/27/2022)

Hi Cindy, thank you for taking the time to share your experience with us. We are disappointed to hear that you are not satisfied with your visit. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. We love coaching our staff so your insight is appreciated. We would love to speak with you directly so that we can make things right. Can you give us a call at 888-storage?