Love the service! Denise was absolutely phenomenal. Explained everything and even showed me the unit. Seamless set up and transfer. Highly recommended for great customer service and care. Thank you Denise!!!

Best storage ever my driver left my stuff outside and they make sure my stuff was safe and watch it for me until I got there hands-down best one everybody’s always super nice

Jordan just did was the up most helpful employee that extra space has ever had in all my experience. Thank you Extra Space for having a wonderful service team

I would like to commend the exceptional customer service I received at your Elmont location. Team members Denise Hornung and Jordan Gunnings-Chambers demonstrated outstanding professionalism throughout my experience. Both representatives were patient, courteous, and thorough in addressing my needs. Their dedication to customer satisfaction was evident as they took the time to show me multiple storage units to ensure I selected the most appropriate option for my requirements. Their expertise and helpful approach made the entire process seamless and stress-free. I was particularly impressed by the facility’s cleanliness and overall maintenance standards, which reflect positively on your organization’s commitment to quality service. This level of care and attention to detail stands in marked contrast to my previous experience at the Valley Stream location, where I encountered service issues and facility maintenance concerns. Based on this exceptional experience, I will confidently recommend the Elmont location to colleagues and acquaintances seeking storage solutions. The professionalism displayed by your team has secured my continued business and trust in your services. I believe Denise Hornung and Jordan Gunnings-Chambers’ exemplary performance merits recognition for their contribution to customer satisfaction and your company’s reputation.

Destiny provided exceptional customer service from beginning to end. Professional, responsive, and genuinely caring — every question I had was answered promptly, and I felt supported throughout the entire process. It’s rare to find this level of attentiveness and warmth. Highly recommended!

Destinee and Denise have the best customer service! They are very kind and love their job

Destiny is a brilliant and dependable professional in the storage department. She keeps inventory organized and accurate with impressive attention to detail. Her efficiency ensures smooth operations, even during the busiest times. Destiny is always ready to help her team and solve problems quickly. Her dedication and strong work ethic make her a true standout in storage management.

My experience with the staff here was amazing. Denise and Festiny was very professional and attentive to all of my concerns and needs. I would definitely rent a space here again and refer Extra Space Storage to friends and family.

Denise and Destiny were very helpful on cutting my lock and helping me with the mobile app on easier access to the storage area. They are professional and very nice!

Easy & fast, my first time and I had no issues.