Staten Island self storage at 7 Arden Ave

Customer service was great, very professional and answered all our questions. This was the first time we had ever used a storage unit for our stuff that foesnt fit into our current home and it was fantastic. Clean, organized, easy to get to, and I definitely would speak to Frank. He's honestly such a great guy, very down to earth and helped our me and my husband alot. Thanks again Extra Storage and thanks again Frank :D

David and Frank were both incredibly kind and helpful in helping me get set up with my storage unit. Will definitely be recommending Extra Space Storage to anyone I know in need! Thank you again for such a pleasant experience!

Facility was exceptionally clean with sanitizer and wipes readily available. The 2 gentlemen on site were pleasant and very helpful. I would highly recommend this firm.

The services was excellent, Tom was super considerate N extremely caring, very,very helpful,clean, great bunch of fellows, very happy with the place.

A friend suggested these units to me and I couldn't have been happier with the service, please use Extra Space Storage and ask for Frank for the best service on your storage unit needs.

Always clean, staff are very helpful.

Frank and Dave are amazing. The move in was simple and easy and quick. I will recommend this place to all my friends and family memmbers.

We just got a storage unit for holiday decor etc and I have to say the manager of this location is so nice!!! Absolutely accommodating and is soo friendly and helpful. The manager of this location brought us to our storage unit which is not easy to find. This was not necessary for him to do but absolutely appreciated! I will say I like the manager enough that if he isn’t around I PROMISE I WILL NOT USE THIS STORAGE FACILITY IF HE WASN'T THE MANAGER. A human connection is important and this man delivers that so well! Ask to speak with the manager when you get your storage unit you will feel welcome.

Awesome customer service! Frank was really helpful with everything.

Last August my sister passed due to Covid-19 and then we had to bring my mother down to Florida. I needed help desperately to store my mom’s belongings. Dave, Tom and Frank were all so helpful in getting a unit and taking care of everything since last August while Covid-19 was raging. Today, June 12th, Dave was extremely helpful and professional when I finally got to the unit to do “spring cleaning”. I would highly recommend this Extra Space location (Arden Ave). Clean, safe and with many options. Of course, Dave and his staff....make the location a real pleasant experience! Thank u so much..you are greatly appreciated!

Clean facility and awesome customer service. What more can you ask for! Frank made the process so easy and painless. Thank you Frank for everything

Dave and Frank were very knowledgeable place was clean safe and very affordable...

Nice clean place, very friendly and helpful staff, Will Recommend to friends and family!

I went into the facility today to ask some questions about more storage dave and frank answered my questions offered me some great prices and also made me feel like i was the only concern for them at that time safe clean they are the number 1 storage on staten island

Tom was extremely helpful & answered all my questions! Very friendly atmosphere & great customer service!

Frank and Dave are amazing. This place has the best prices, customer service is over the top with constant help. Highly recommend!

This is the best storage facility on Staten Island. The faculty is well taken care of, and all the employees are friendly and knowledgeable. If you are looking for a great deal and friendly service rent here.

The management team at this location is exceptionally helpful, responsive and super nice. Having carts readily available to assist you with your move is just awesome. Extra Storage Space is centrally located with pull up parking. I’m so happy I chose this location amongst many other facilities on Staten Island. Thanks Extra Storage Space and management team for all!

I have been using them for years and Frank and Dave are very welcoming and accommodating. They always go the extra mile..for instance, when it was pouring raining out one day, I didn’t have a rain jacket, Frank was kind enough to walk the cart all the way over to my unit.. in the rain! Thanks Frank! Very clean, safe facility and friendly smiles from moment you walk in the door. When you need “extra space” for your things, I would highly recommend using this trusted facility. - Dana

Update 6/1/2021: Our family about to move to a new home. Met with Frank and his team again. Super helpful and we purchased more moving supplies from the store. Great customer service and would definitely recommend to friends and family! Spoke with customer support Justin over the phone on 3/14 and he was extremely helpful in identifying a suitable plan and size for my family's needs. Booked right away. Frank from Arden Ave reached out to me via phone Mon morning and quickly established the unit ready for me. By the time I got off work and went there, the unit was already cleaned and ready for use. I was so impressed. Frank and his manager were very courteous, friendly and inviting. Honestly, after working in NY for so many years, it's very refreshing to experience what great customer service is like. My family and I are definitely impressed and appreciate the care Frank and his team have extended. These guys deserve a raise, a pat on the back and a nice hot cup of coffee for they have figured out the magic formula in respect. Kudos! -Michael