Extra Space Storage facility on 12330 US 15 501 N - Chapel Hill, NC
(187 REVIEWS)

Chapel Hill self storage at 12330 US 15 501 N

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on US 15 501 N, Extra Space Storage serves residents of Chapel Hill and Dogwood Acres. Locals will recognize our facility next to Walmart.

A Versatile Self Storage Solution

Extra Space Storage on US 15 501 N offers a variety of storage units, climate-controlled storage, drive-up access, wine storage, and exceptional security. We're the self storage partner for you in Chapel Hill!

Storage Units to Fit Your Needs

Store items large and small with ease at our Chapel Hill storage facility! We have unit sizes from 2x2 up to 25x10 with features like indoor access, first-floor access, drive-up access, and more!

Secure Storage

With advanced security measures like video surveillance, you can confidently store valuable items at Extra Space Storage!

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Indoor Vehicle Storage

Looking for secure indoor vehicle storage in Chapel Hill? Our enclosed drive-up units can store cars, motorcycles, and other small vehicles.

Drive-Up Access

Moving items in and out of your unit is easier with drive-up access! This amenity allows you to pull a vehicle up to your unit for hassle-free unloading and loading. Drive-up units are available in sizes 10x10 to 10x20.

Wine Storage

Have a wine collection that you want to safely store? Extra Space Storage in Chapel Hill offers wine storage! These units are secure, include climate-controlled storage, and come in sizes 2x2 to 6x3.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Multiple entrance gates
  • Elevators for easy access to upper levels
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Deliveries accepted
  • On-site office
  • ADA compliant

Experience the Extra Space Difference

At Extra Space Storage, we strive to provide our customers with self storage they can depend on. From our clean, well-maintained, secure facility to our friendly, professional staff, we go the extra mile to ensure you're satisfied with your experience and that your storage needs are taken care of. Contact us today to reserve a storage unit in Chapel Hill!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8510

Directions

Intersections/Landmarks

US-15/US-501 and Smith Level Rd

Directions from the North

Drive south on US-15 S. Make a U-turn at Woodbridge Rd and continue north. Our facility will be on your right.

Directions from the South

Drive north on US-15 N. Pass Manns Chapel Rd/Plaza Dr and continue north. Our facility will be on your right.

Directions from the East

Drive west on Mt Carmel Church Rd. Continue onto Culbreath Rd. Turn left onto Smith Level Rd. Turn right onto US-15 S. Make a U-turn at Woodbridge Rd and continue north. Our facility will be on your right.

Directions from the West

Drive east on NC-54 E. Take the exit for Smith Level Rd. Turn right onto Smith Level Rd. Turn right onto US-15 S. Make a U-turn at Woodbridge Rd and continue north. Our facility will be on your right.

Frequently Asked Questions at 12330 US 15 501 N

Are storage units climate controlled at 12330 US 15 501 N?

How secure are storage units at 12330 US 15 501 N?

What is the smallest storage unit I can rent at 12330 US 15 501 N?

Does Chapel Hill have 24 hour access self storage?

What pest control and cleanliness measures are taken at 12330 US 15 501 N?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

May 20, 2022

JMBAD

Posted On Google

OVERALL RATING

Signup was super easy, the gentleman who helped me when I came to pick up my key was enthusiastic and friendly. (Thanks Allen!)

Response from Extra Space Storage (5/20/2022)

Thank you for the kind review, Jmbad. We're glad our team was friendly and able to make your rental process super easy! Our team is here to serve you, so give us a call at (919) 391-3701 if you need any future assistance.

May 14, 2022

Leonard S.

Posted On Google

OVERALL RATING

My wife and I are moving to the Chapel Hill area and had no previous experience renting storage space. We were surprised that availability was so limited (partly because of the summer use by UNC students) and there was only one small (7’x10’) bay available, which had just been freed up the day before. Alan was extremely helpful and patient in explaining the terms. He showed us the bay and made sure we could use the access code and understood how to lock the roll-up door. He must have spent 30 minutes with us. You should be aware that there are other costs that are not included in the “internet pricing”, such as mandatory insurance, and the monthly rate is not fixed (but “tends not to increase during the first 5 months”). It is a little tricky to access the Chapel Hill location from 15/501 going towards Pittsboro, but the place does look new and the terms were more or less what we anticipated. And the location was ideal for us.

Response from Extra Space Storage (5/14/2022)

Thanks for the awesome review, Leonard! We're glad Alan was extremely helpful, patient in explaining the terms, and understood how to lock the roll-up door. We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Thanks for your review and for allowing Extra Space to provide your storage solutions. We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 5, 2022

Katelyn K.

Posted On Google

OVERALL RATING

Great for students that need to store their belongings during the summer months!

Response from Extra Space Storage (4/5/2022)

Thanks for the awesome review, Katelyn! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (919) 391-3701 if you need anything.

March 16, 2022

Lani T.

Posted On Google

OVERALL RATING

Excellent storage facility. The entire facility in immaculate. We moved from out of state and left all of our belongs here for over a year while we built our home needless to say we were constantly in and out retrieving things we needed to get by. It has easy access in and out with carts available for you to use. Being climate controlled we had no damage to our belongs. They have great security system and a very friendly and accommodating staff that was always available when we needed them.

Response from Extra Space Storage (3/16/2022)

Thanks for renting with us in Extra Space Storage, Lani! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Security is our top priority and we appreciate that you have trusted us with your belongings! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Thanks for being a loyal customer! Please stop by the office or reach out to us at 888-storage if you have any questions!

March 16, 2022

Chantelle W.

Posted On Google

OVERALL RATING

Friendly, incredibly helpful, polite staff. Moving is a chore and they made this part of the experience stress free. Thank you.

Response from Extra Space Storage (3/16/2022)

Hi, Chantelle ! Thanks for the positive review, it means a lot to our team. Please call (919) 391-3701 if you have any questions about your rental.

March 8, 2022

L V.

Posted On Google

OVERALL RATING

Great location, fantastic service, clean units, motion-lighting… I feel safe and love this company.

Response from Extra Space Storage (3/8/2022)

Thanks for the positive review, L! We work hard to keep our facilities safe and clean for our customers. Don't hesitate to reach out to us at 888-storage if you need anything!?

March 2, 2022

Isabelle S.

Posted On Google

OVERALL RATING

Great customer service, clean, and convenient to where I was living.

Response from Extra Space Storage (3/2/2022)

Hi Isabelle, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

February 26, 2022

M V.

Posted On Google

OVERALL RATING

Update: After almost 2 years and a couple small rate increases, my rate jumped 60%, and far above competitors. Sad to need to move. Super clean and well lit unit. Service is great too. Feels super safe and bathrooms on site as well.

Response from Extra Space Storage (12/20/2020)

Hi M, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We would love to speak with you directly so that we can make things right. Can you give us a call at 888-storage?

February 17, 2022

hmclean

Posted On Google

OVERALL RATING

I just rented a storage unit from Extra Space Storage and, at various times over the past 4-5 years, I have rented several units from them. Each time, the management team was courteous, friendly, knowledgeable and offered various options. The facility is clean, well-maintained and easily accessible. The rental rates are generally competitive with other facilities in the area. I would recommend Extra Space as a viable option to anyone looking for a storage unit rental.

Response from Extra Space Storage (2/17/2022)

Hi Hmclean, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities, and are so glad to hear your experience reflects that. Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

February 5, 2022

Howard B.

Posted On Google

OVERALL RATING

Top shelf customer service!!

Response from Extra Space Storage (2/5/2022)

Hi Howard, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (919) 391-3701 or stop by the office if you need anything!

January 26, 2022

Eleanor L.

Posted On Google

OVERALL RATING

So easy to reserve. I had to cancel and was quickly directed to the office and had a very pleasant conversation with the manager.

Response from Extra Space Storage (1/26/2022)

Hello, Eleanor. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (919) 391-3701.

January 2, 2022

Carol D.

Posted On Google

OVERALL RATING

The staff were thorough and patient and made excellent recommendations. The facility is super clean and secure.

Response from Extra Space Storage (1/3/2022)

Thank you for the kind review, Carol. We're glad our team was patient and able to recommend the perfect size unit for your needs! Thank you for taking the time to recognize how clean and secure our facility is. We are glad you chose Extra Space storage for your needs. Our team is here to serve you, so give us a call at (919) 391-3701 if you need any future assistance.

November 9, 2021

Carolyn L.

Posted On Google

OVERALL RATING

Easy process and Alan explained everything.

Response from Extra Space Storage (11/9/2021)

Thank you for the excellent rating, Carolyn! We're happy we were able to provide a smooth rental experience. We're glad Alan explained everything. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

November 5, 2021

Gregg H.

Posted On Google

OVERALL RATING

Quick process, knowledgeable and customer focused staff.

Response from Extra Space Storage (11/5/2021)

Hi Gregg!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (919) 391-3701 or stop by the facility!

October 6, 2021

Gavin K.

Posted On Google

OVERALL RATING

We had a great experience with the team here. They were very helpful for the entire time we had our unit and we would definitely use them again.

Response from Extra Space Storage (10/6/2021)

Thanks for the review, Gavin! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?

September 22, 2021

FRANK P.

Posted On Google

OVERALL RATING

Alan was very helpful and knowledgeable on all facets of the rental experience. Units and common areas are spotless and comfortable.

Response from Extra Space Storage (9/22/2021)

Hi Frank, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Alan! Don't hesitate to reach out to us at 888-storage if you need anything!?

September 2, 2021

Joshua S.

Posted On Google

OVERALL RATING

The facility is always clean and well maintained. Equipment like dollies or carts are always readily available for renters to use. Allen was incredibly helpful in my move-out process, and helped me finalize the process totally remotely. I would strongly recommend Extra Space Storage to anyone who needs a storage unit, especially to college students in the area.

August 28, 2021

Marilyn M.

Posted On Google

OVERALL RATING

Rob provided excellent customer service. I asked to see a larger storage space and Rob was very accommodating.

Response from Extra Space Storage (8/28/2021)

Hi Marilyn, thank you for your review. We're glad Rob provided excellent customer service and was very accommodating. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

August 18, 2021

Zachary T.

Posted On Google

OVERALL RATING

Great service

August 18, 2021

Kamala M.

Posted On Google

OVERALL RATING

This was a very neat and clean storage space. Checking in and out was easy. Everything was done over the phone and email. We had a great experience.