Charlotte Self Storage at 1350 N Wendover Rd

It is clean and conveniently located. If they were not so expensive and had not increased my rate after about 3-4 months, I would have given them 5 stars. I recommend reading the fine print before using them.

Alisha and besai are the best ever

She is a very nice person and works well with people thank you so very much for being the person you are

Alisha at the Wendover location went above and beyond after I had made several mistakes trying to rent. She was helpful, kind and patient. Great customer service. Thank You Alisha.

I’ve had 2 units at this location and one has been broken into repeatedly (4 times), management has ultimately contributed to the break ins, this is how i know: 1st occurrence the lock was removed without a trace like it had been cut off, because a davinci combination lock doesn’t just come unlocked, and when i reported it to management I got no response. 2nd occurrence, the manager, Werby, called me to tell me my door had been damaged on my outdoor unit, but reassured me, suspiciously, that nothing was taken, when I told him I was on the way he told me not to worry that I didn’t need to do anything (like move to a new locker?) and the maintenance guy secured the door temporarily and they placed a lock on it and I could come get the key on Monday, I showed up anyway, just to find my locker half ass “secured” with a broken cable from the broken latch that looked to have been surgically removed. The “temporary repair looked like it wouldn’t have prevented a toddler from opening the door let alone someone that has inventoried my belongings. I counted this occurrence as the third since the lock they placed on my unit basically fell off the door soon as I touched the door, I opened the door to my horror and found my locker had been ransacked, items missing, etc. a police report was made since apparently Werby didn’t feel the need to make a police report of the incident he supposedly found and called me about earlier that morning. I had to temporarily secure the door since the maintenance person seems to be incapable of using common sense on securing a door with a hasp style lock, and not to mention the storage facility is beside a Home Depot for crying out loud! The fourth wasn’t much of a break in, more like a chest bump by opening my door and leaving the lock this time, so I made some adjustments to my repair and re-secured the door and it has still not been properly repaired not has any mitigation been offered, oh and these people have the gall to raise my rate, for what? It’s not going towards security, not going towards anything but profits for the next quarter report. And to ice the cake how about they forged a signature onto a hold harmless agreement after the break ins were reported to police, and the cherry on top, haven’t seen Werby since before the break ins in his managerial position anyway, I’ve spotted him sneaking around in the facility and no one from this facility wants to talk to me to show me video footage or anything, and I’ve asked multiple times, all I get is crickets… I’m beyond pissed off at this point not only due to the items that were taken were worthless to anyone else but priceless to me since it was items i collected while active duty in the marine corps from around the world, literally… I’ve never dealt with such poor management ever. Oh and I want to mention the other day while I was at my main locker moving stuff around, an employee asked if I had put an item by the dumpster, and when I told her I had not she smarted off and said that’s ok I’ll go watch the cameras, funny how you’ll guard a dumpster but god forbid you do your due diligence to find the thief that robbed a paying tenant! Oh that’s right, because it was an inside job… to get my eBay store inventory! Smh is all I can do… just smh!!!