Charlotte self storage at 5801 W WT Harris Blvd

Joe was thorough, professional, and went the extra mile to provide wonderful customer service! I am pleased to be an Extra Space Storage customer.

Joe was completely amazing and most helpful over the phone and upon arrival for Walk-Thur. Highly Recommend!!! Go Joe

The staff is always very willing to help. Very affordable.

To whom it may concern, lam sarah Simons a faithful custom with your company. For the past 4 years. I must say l have truley loved and enjoyed the service. I met many, helpful managers, but l will say not any of them top Joe, and Cat. Your company should be honor to have such positive employee such as the both of them. Thank you in advance for your ser6.

I called Extra Space last minute to get a unit for a delivery I had coming in 2 days. I needed quick access so that my team could unload a truck load. Joe worked with me to find a uint close to the back door of the facility to ensure quick access so that my team would be able to meet the 2 hr deadline for getting our items off loaded. He was polite and helpful and I really appreciate that. It is a huge difference from what I got when I called other storage companies.

@CatLivergood is awesome and assisted me with everything.

The facility was very clean and the person working there was very friendly and made my move in very easy!

Cat was very helpful and very nice. Excellent customer service ????

Cat was great very nice and helpful!!!

I’m a repeat customer and have always had a wonderful experience at Extra Space Storage. Mark and his female co-worker were amazing to work with, always so pleasant and helpful. I must say I was truly shocked when I went by last week and they were no longer at this location. Not sure if they’re still with the company but please know that you should be proud of the job they did. I met the new young lady and she seems to be an asset as well. She was extremely helpful and knowledgeable, and I liked her. She went out of her way to accommodate me and I appreciated it. I will continue to use Extra Soace Storage for my storage needs. Thanks!

Very polite , very helpful and customer friendly!!!

I did my research on various storage spaces near me, reading reviews mostly and one caught my eye. The raving reviews of Cat’s excellent customer service made me reserve online! Shortly after, Cat reached out and helped me with my storage needs. She was accommodating, friendly, patient and understanding. Very precise and clear of what I’m getting and what the fees were, etc. She didn’t leave any stones unturned. You wouldn’t be able to find this kind of service anywhere! I’m so glad to find Cat’s company among the haystack. I’m confident my stuff will be well looked after because of her. Thanks heaps, Cat!

Very clean...easy access and all automated payments. They make it easy for their customers.

I had an awesome experience with my lock change.

Great place to store your stuff. No issues.

I had a great experience at extra storage. After 4 years this place was very clean everytime I was there. Kat at the front office was amazing and a very professional person. I would recommend this place to anyone

I’ve been looking around at storage facilities and comparing them trying to find the best one. Cat really listened to my needs and did everything to make sure my expectations were met. Cat is extremely friendly, very knowledgeable, and ready to help with whatever questions you have (no matter how stupid you think they are). I will DEFINITELY be working with Extra Space. Thank you to Cat for all your time and energy!

Kat Was real nice and helpful

Had a great in store experience

Very happy to have a simple solution to our moving problems. We certainly wish that every other company involved in our move has been as gracious and understanding as EXTRA SPACE and John. The only thing that would make it better would be delivery and set up in our new residence at no extra charge! LOL! Many thanks. Robin and Stephen Duncombe