Morganton self storage at 1420 Bethel Rd

I spoke with a regional customer care representative who was very helpful. She tried to find the correct size unit for my needs yet her info did not have one available thus she gave me the local number to call in my town. Brandon was outstanding. Taking time to understand what furniture and boxes I needed to store. The company only had 2 sizes available. He helped determine that one would work and it would be available tomorrow. Such effort to work with me. He gave me all the details of a rental so there would be no misunderstandings. Thanks Brandon for all your help as well as friendly service. A please to work with!! I recommend your Extra Space Storage facility 100%. Oh, the location is also easy to access off I40.

Clean and friendly.

Very nice service with a smile.Nice clean storage units. Would definitely recommend.

Great storage facility! Needed somewhere to store my furniture and things in between apartment move-in/move-out, and wasn’t able to find anything in Boone. Reserved it online and went out the next day, storage unit was ready for use with a new lock and keys provided. Entry gate is easy to use and I felt very safe while on the property!

Very smooth signup process, very friendly and helpful staff BOTH at the call center and on location. Haven't used the unit yet, but so far, great customer service!

Justin at Extra Storage was very helpful at choosing at unit while we were moving in. Hopefully if we have to make any adjustments today that will go just as smoothly as promised I will update after move is finished but so far service has been excellent! I would recommend his location for your storage needs.

Excellent attitude answered every question very personable overall excellent experience seems like a wonderful person to have on a team

Justin is a shining example of excellent customer service. He was very helpful and pleasant and made the process efficient and easy.

Guys here are amazing to work with. Place is way overpriced for their climate control. Plus the hallway was hot. Justin was helpful he explained to me their system was just serviced and everything it’s just with so hot outside the Hvac unit doing all they can but am sorry we are paying over $300 month buy new Hvac system that can do the work. He was nice enough to cut it down more for us but he said as hot as it is not sure if it will help. So am appreciative of what he did and he listened to our concerns but someone at home office needs to spend money on new systems instead of worrying about going up on my rent.

Great customer service

Very helpful and knowledgeable about what I needed and gave me advice

Brandon was great to deal with very informative on how everything works. Very nice and clean facility

Blake was excellent to work with. We're highly appreciative of his expertise and helpfulness. We very much recommend Extra Space Storage.

Great customer service both guys here are great to work with. The place is very clean

All other storage was full in the area so I called Extra Space..Everyone was great and really helpful that I talked to, helping me get what was best for me..My only complaint was price was high but since they had the, buy one get one free the 1st month, it ended up a decent value..I always remember the saying "You get what you pay for" and this is no exception here....

great customer service

great clean place

Great clean place. Brandon was great to work with

Great customer service. Brandon was helpful from over phone to in person. Love how clean the place is even inside the units.

Brandon was very helpful with the issue we had with our unit. It really surprised me how he was able to fix the issue right then. He even made my sons day by letting him ride with him on golf cart. I wish more places were like this instead of worried about the money.