Cincinnati Self Storage in Fairfax

The storage facility is clean and very professionally managed , thanks to mark whenever i needed a additional space at the last minute .

Clean, tighty, and orderly.

Mark was very helpful and accommodating with getting everything set up for our first time using self storage. I haggle recommend Extra Space Storage and Mark was great to work with!

The facility is very clean and well maintained. Mark is dedicated to taking care of the renters and is very easy to work with. Would definitely recommend!

Excellent and responsive customer service. Clean, well-run, secure facility. This was the second time I have used them and will definitely use them again if I need to.

I have stored my things here for about 6 years even though it's on the other side of town from where I now live. It is worth it because I don't have to keep stopping by to make sure my stuff is okay. Having a property manager who lives on site adds security, but beyond that, it's obvious that the property manager Mark is going to take care of you. Tbh, the rates do go up over time which is annoying but having a property manager on site that cares for the place like his own makes up for it. Mark makes it feel like a small business where every person legit matters and I appreciate that.

The manager, Mark, was truly a joy to work with. I had to begin the process of looking for a unit over the phone and he was very flexible and patient with all my questions and super responsive when I called back. Extra Space didn’t have the exact unit I was looking for because they were all rented, but I would recommend anyone consider it for storage needs based on the exceptional customer service!

Fantastic all around. I didn’t expect much when renting a storage unit but was pleasantly surprised by how nice the facility is. Plenty of indoor and outdoor units make it convenient for your individual needs. We rented a drive-up unit outside as well as a small indoor, temperature controlled unit. Indoors there are flat bed carts you can use to transport smaller items which was really convenient for us. The other day we needed to pick up furniture from our outdoor unit but it had snowed the night before so we called Mark and he let us know the snow had already been plowed but he would also personally go to our unit to make sure any snow left was shoveled out of the way for us. Fantastic service. If you need storage in the Cincinnati area, this is the place to go to.

I spoke to Mark on the phone. I had a lot of questions and he answered them all. It’s hard to find great customer service nowadays he went above and beyond. Thank you Mark

The customer service within the office at the Wooster Rd location are awesome. Communication is a huge key and customer service and the gentleman have a great communication skills and are willing to work with customers on an individual level. Mark. You are a Rockstar! The spacing and Aisle ways in between storage units and buildings are appropriately spaced, making it easy to maneuver a large U-Haul truck or van when moving in or out. The pricing for Storage space at this location I found was affordable. The only suggestion I would make would be to have more exterior lighting and lighting in individual storage units. Overall my experience was great five stars 5+ stars if I could. I highly recommend the storage location

Mark, Mike Oxmall - just wanted to leave you a quick review to thank you for answering the millions of questions I had! I appreciate your lesson on the insurance too - gotta keep the shed protected! Great job!

Convenient and well spaced. I had a rather wide load to maneuver into the lot and had no problems. The older guy working there, Mark, was fabulous to work with! Thank you Mark for servicing all of my needs!

Store manager Mark is the reason I love this place. You can do business with anyone, but it feels good to do business with good people.

Two thumbs up!! Professional, clean and efficient.

Friendly service from the good looking guy at the desk.

Good storage, clean, inside.

Five star manager Mark, is all about going the extra mile for his storage customers! Over the years he has solved many problems for me! If you're looking for excellence this is the place.

mark is the best. very kind.

A really great storage facility! Mark, the manager, is always very helpful, accommodating and pleasant. Units are clean and easily accessible.

This is a great place for storage!! The guy Mark working here walked me through every step of the process and he was very nice!!! I feel good in knowing my things will be protected!