John
Convenient Location and Good Long-Term Storage I’ve used Extra Space Storage in Hillsboro for long-term storage and have had a very good overall experience. The staff are friendly, professional, and helpful, making the process straightforward and pleasant. The location is convenient, and the ground-floor units provide easy access when moving items in and out. The temperature-controlled environment and pest control help keep belongings in good condition. Security is good, with gated access and secure building doors. The magnetic door latch that holds the door open while loading and unloading is especially convenient, and the sensor lighting provides good visibility. There is also ample parking outside the buildings, including space for large removal trucks. The initial pricing is reasonable, although annual rate increases can add up significantly over time. Online management of payments and contact details is another great feature. Overall, the facility offers convenient access, good amenities, and helpful service. Based on my experience, I’ve been very satisfied with the storage service.
Thank you so much for taking the time to leave such a detailed and thoughtful review, John. We're truly glad to hear that your long-term storage experience with us has been a positive one overall. It's wonderful to know that our staff have been friendly, professional, and helpful throughout your time with us. We're also pleased that the ground-floor units, temperature-controlled environment, pest control, and security features like the gated access and sensor lighting have all contributed to a convenient and comfortable experience. We hear your concern about the annual rate increases, and we appreciate you sharing that feedback with us, as it's something we always take into consideration. We're happy to know that features like the magnetic door latches, ample parking, and online account management have added to the convenience of using our facility. Thank you again for being a valued customer, John, and for sharing such helpful insights. We look forward to continuing to provide you with great service.
Extra Space Storage (10/28/2026)
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