Reviews
March 19, 2020
rod andrews
Posted on Google
Brooke was amazing: courteous, well versed on all aspects of Extra Space, and the facility was immaculate. Thank you Brooke for your outstanding assistance. Rod A
Response from Extra Space Storage (03/19/2020)
Thank you for the kind words, Rod. We're glad Brooke was courteous and well versed on all aspects of Extra Space. Our team is here to serve you, so give us a call at (843) 556-5452 if you need any future assistance.
March 12, 2020
Wanda Gibson
Posted on Google
Yesi from Extra Space Storage.
Helped me during my difficult time.
Very knowledgeable and courteous.
Professional and proficient. Kudos to Yesi!!!
Response from Extra Space Storage (03/12/2020)
Thank you for leaving us a rating, Wanda. We’d love to hear how we could earn 5 stars from you. If there's something that we can do to improve your experience, please feel free to give us a call at (843) 556-5452.
March 11, 2020
Kala Turpin
Posted on Google
Great customer service!
Response from Extra Space Storage (03/11/2020)
Thank you for the kind words, Kala! We're committed to providing excellent customer service. Let us know if we can do anything to assist you!
March 9, 2020
Michael Heggie
Posted on Google
Yessie was awesome. She was very knowledgeable and helpful.
Response from Extra Space Storage (03/09/2020)
Thank you for the kind words, Michael. We pride ourselves on having a helpful, knowledgeable staff and are thrilled to hear your experience with Yessie reflects that. Let us know if we can do anything to assist you!
March 6, 2020
Smitty Shawn
Posted on Google
Outstanding job
Response from Extra Space Storage (03/06/2020)
Thank you for choosing Extra Space Storage Smitty. We're here to help if you have any questions or need assistance with your rental! Call us at (843) 556-5452 with any questions!
February 28, 2020
Lisa Merchant
Posted on Google
Yesi was very kind, helpful, courteous, explained everything great for me to understand.
Response from Extra Space Storage (02/29/2020)
Thank you for the kind words, Lisa. We're glad Yesi was able to help! Let us know if we can do anything else to assist you!
January 14, 2020
Priscilla Shinn
Posted on Google
If you find any other options that are in a similar price range, go there, don?t put your stuff in storage here. The insulation in the units are awful, they have a huge ant problem, and the staff doesn?t care about anything other than getting their 5 star google review that they begged me for weeks for when I first rented. I bought my issues to their attention and there were no solutions provided. I was told ?the building is really old, from the 80s, so we can?t do anything about the insulation? ? uhhh what?! But they kindly offered to tape the roof. Yeah, great solution. The only other thing I could do was upgrade to a ?better? unit, but I?m not willing to pay more after they keep raising rent. Going to search for a new storage place.
Response from Extra Space Storage (01/15/2020)
Hi Priscilla Shinn, we would love to discuss this with you further and hear more about how we can turn your experience around. Please give us a call at 888-storage so that we can speak with you further about your concerns.
January 10, 2020
Von Ford
Posted on Google
Yesenia is the greats sales person ever. I highly recommend coming here
Response from Extra Space Storage (01/10/2020)
Von, your recommendation to friends and family is the best compliment that we can receive! Yesenia and the rest of our team are happy to help, so let us know if you have any questions!
January 4, 2020
Douglas McFadden
Posted on Google
Great service
Response from Extra Space Storage (01/05/2020)
Thanks for letting us help with your storage needs, Douglas! We appreciate your business and are here to help if you need any future assistance!
January 4, 2020
Craig Blum
Posted on Google
Super easy, very affordable, best part was managers customer service attitude, yesenia, she was super friendly and helpful and walked in the rain to give me a tour and show me my unit. This was much easier than I expected, the place is clean, it?s gated, it?s not shady, cameras everywhere, now off to pick up the uhaul!
Response from Extra Space Storage (01/04/2020)
Thank you for the kind words, Craig! We're committed to providing excellent customer service. We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. We're glad Yesenia walked in the rain to give you a tour and show you your unit. Providing renters with clean and secure facilities is our top priority. Stop by the office if you need anything.
January 4, 2020
Jessica Bauer
Posted on Google
Yesenia was very sweet, knowledgeable and helpful. Best wishes!
Response from Extra Space Storage (01/05/2020)
Thanks for your review, Jessica! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Yesenia! Stop by our office if you need any future assistance.
December 28, 2019
Charlie Moore
Posted on Google
Great service
Response from Extra Space Storage (12/28/2019)
Thanks for letting us help with your storage needs, Charlie! We appreciate your business and are here to help if you need any future assistance.
December 20, 2019
world2uBaby White
Posted on Google
A very pleasant customer experience Yes I was enjoyable to work with.
Response from Extra Space Storage (12/22/2019)
This is great feedback World2ubaby, thank you! We love hearing that your experience has been positive and hope you know that we appreciate your business!
December 19, 2019
Jessica Plummer
Posted on Google
I just moved to the area and needed a place to store my things while I get settled. Yesi helped me find the perfect unit! She was very helpful and made sure I knew what to expect. The unit was clean and conveniently located! I would highly recommend checking it out if your need a safe place to store your things!
Response from Extra Space Storage (12/20/2019)
Jessica, your recommendation means the world to us! Here at Extra Space Storage, we are committed to being the most convenient, secure and professional storage solution in your neighborhood. Don't hesitate to reach out if you need anything!
December 7, 2019
Murray West
Posted on Google
YesI was Very friendly and helpful, very professional!
Response from Extra Space Storage (12/07/2019)
Thank you for taking the time to leave your feedback, Murray! We pride ourselves on having a friendly, helpful, and professional staff and are thrilled to hear your experience with Yesl reflects that. Don't hesitate to reach out if you need anything!
December 3, 2019
Sophia Morris
Posted on Google
Yesenia is Very friendly and informative nice storage space!
Response from Extra Space Storage (12/03/2019)
Thanks for the kind words, Sophia! We're pleased to hear you've had a positive experience with Yesenia throughout the rental process. Stop by our office if you need anything in the future!
November 22, 2019
Michelle Renee Orth
Posted on Google
Great customer service! Definitely recommend.
Response from Extra Space Storage (11/22/2019)
Thank you for the kind remarks, Michelle! We're so happy to hear our team earned your recommendation! Let us know if we can do anything else to assist you.
November 22, 2019
Laurie Mcrae
Posted on Google
Yesi was excellent, she needs a raise?
Response from Extra Space Storage (11/22/2019)
Thank you for choosing Extra Space, Laurie. Yesi is an asset to our team and we're so glad that we have hardworking employees like her! Don't hesitate to reach out if you need anything!
November 21, 2019
Steven Norton
Posted on Google
Excellent and knowledgeable staff . Very friendly
Response from Extra Space Storage (11/21/2019)
Steven, thank you for choosing Extra Space. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything!
November 18, 2019
Chakeitha Calvary
Posted on Google
Very great place to do business with. I met Violet and another employee and their awesome ????. Great assistance when offering moving supplies which helped us out alot. Great insurance plans was a plus???? Will be back when needed????
Response from Extra Space Storage (11/18/2019)
Thank you, Chakeitha for your 5-star review. Our team at Extra Space Storage is here to provide helpful advice on selecting the right packing and moving supplies for your needs.
Directions
Get directions starting from:
example: 1234 Anystreet, Springville, IL, 12345
Intersections/Landmarks:
Intersection of Wappo Rd. and Ashley River Rd.
Directions from the North:
Drive south on Sam Rittenberg Blvd. Continue straight onto Old Towne Rd. Take a slight right onto Carriage Ln and turn right onto Ashley River Rd. Our storage facility is on the left just after Ashley Hall Rd.
Directions from the South:
Drive north on Wappoo Rd. As you pass South Carolina Department of Motor Vehicles, turn right onto Ashley River Dr. Our storage facility is on the right just after Wisteria Rd.
Directions from the East:
Drive northwest on St Andrews Blvd. Take a slight left onto Ashley River Rd. Our storage facility is on the left just after Ashley Hall Rd.
Directions from the West:
Drive southeast on Paul Cantrell Blvd. Continue straight onto Ashley River Rd. Pass Westwood Plaza Shopping Center and continue straight. Our storage facility is on the right just after Wisteria Rd.
