Reviews
March 4, 2020
William H
Posted on Google
Excellent experience with Jesse. Very thorough and professional, great to work with.
Response from Extra Space Storage (03/04/2020)
William, thank you for the positive review and for choosing Extra Space Storage for your storage needs! Please reach out to our office at (843) 795-7177 if you need anything.
February 29, 2020
Jodi Pendergast
Posted on Google
Amazing staff!!!
Response from Extra Space Storage (03/01/2020)
Thank you for the kind words, Jodi. We're glad our team was able to help! Our team is here to serve you, so give us a call at (843) 795-7177 if you need any future assistance.
February 29, 2020
Margaret Cohen
Posted on Google
Everyone was friendly and very good at helping things go smoothly. They bent over backwards to make sure that everything was done to make it a good experience. Thank you ??
Response from Extra Space Storage (03/01/2020)
Thank you for taking the time to leave your feedback, Margaret! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. We're glad our team helped make things go smoothly and bent over backward to make sure that everything was done. Let us know if we can do anything to assist you!
February 28, 2020
Evan Hammond
Posted on Google
Great customer service and fair pricing
Response from Extra Space Storage (02/28/2020)
Evan, we're committed to providing excellent service and we're glad our team was able to help with your storage needs! Don't hesitate to reach out if you need anything.
February 27, 2020
andrew burbank
Posted on Google
Brooke was a great help. I bought a unit from the auction and found out I had to work and wouldn't be able to clean it out in time. She gave me all the options I had available and we were able to find one that fit my needs. Will definitely come back for my storage needs.
Response from Extra Space Storage (02/28/2020)
Thank you for the 5-star rating, Andrew! We're thrilled Brooke was able to find a solution to your storage needs! We look forward to serving you again in the future.
January 4, 2020
Jessica Bauer
Posted on Google
Jessie was very friendly and helpful during my visit. Would come again.
Response from Extra Space Storage (01/04/2020)
Thank you for taking the time to leave your feedback, Jessica! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience with Jessie reflects that. Thank you for being a loyal customer!
December 31, 2019
Eric Muller
Posted on Google
The guy there was very friendly. Answered all my questions. Recommend this place to anyone.
Response from Extra Space Storage (12/31/2019)
Eric, your recommendation means the world to us! Our team in Charleston works hard to make every customer's experience positive. Give us a call at (843) 795-7177 if you need any future assistance!
December 19, 2019
Taylor Dunn
Posted on Google
Brooke Middleton was great and seriously helpful. Clean facility.
Response from Extra Space Storage (12/19/2019)
Hi Taylor, we're glad Brooke was able to help! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Let us know if we can do anything to assist you!
December 18, 2019
Alex England
Posted on Google
Friendly, fast service. Highly recommend this location!
Response from Extra Space Storage (12/18/2019)
Alex, we're so happy to hear we have your recommendation! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (843) 795-7177 or stop by the office if you need anything.
November 30, 2019
Catherine Stafford
Posted on Google
After touring Extra Space Storage with the help of the young man Jesse, my husband and me will for sure store there . The facility was clean the units were also. Looking forward to speaking with him again and renting our unit
Thank you!
Response from Extra Space Storage (11/30/2019)
Catherine, we know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! We really appreciate your business and are here to help if you need anything.
November 30, 2019
Linda Hillman
Posted on Google
Jessie was so polite and knowledgeable. I just stopped by to get some prices on different units. What a polite young man. I am waiting for my husband to make a decision. I hope this company takes care of good employees like this young man...
Sincerely Linda Hillman
Response from Extra Space Storage (11/30/2019)
Thank you for the excellent rating, Linda. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Jessie! We look forward to serving you again in the future!
November 29, 2019
Carrie Eggleston
Posted on Google
Excellent experience all the way around. From my initial call to on site - Jesse Deegan, store manager, was BEYOND helpful! He was very polite, helpful and knowledgeable. Highly reccomend both him and Extra Space
Response from Extra Space Storage (11/29/2019)
Carrie, your recommendation means the world to us! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Let us know if we can do anything else to assist you.
November 1, 2019
Kelsi Rock
Posted on Google
Jesse was very helpful and efficient in helping me utilize the best storage unit and rate. Would certainly use again in the future.
Response from Extra Space Storage (11/03/2019)
Hi Kelsi, thank you for your review. We're glad Jesse was able to help you get the best storage unit and rate! We are here to help with any future storage needs!
October 29, 2019
Emily Dowdell
Posted on Google
Great customer service, clean facility!! Violet had the best friendly greeting!! Very satisfied!
Response from Extra Space Storage (10/29/2019)
Thank you for the kind words, Emily! We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We pride ourselves on having a friendly staff and are thrilled to hear your experience with Violet reflects that. Stop by the office if you need anything.
October 8, 2019
Jonathan McRae
Posted on Google
Jesse was very helpful in selecting the right storage unit for my needs.
Response from Extra Space Storage (09/30/2019)
Thanks, Jonathan! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Jesse was able to provide that for you! Stop by the office if you need anything!
September 25, 2019
Richard Kimball
Posted on Google
Happy with these guys, have had storage unit for two years while remodeling done. No problems whatsoever and very accommodating on the move in and move out.
Response from Extra Space Storage (09/25/2019)
Thank you for being a loyal customer, Richard! We love hearing your feedback and are thrilled to know you enjoyed your experience with us. Let us know if there's anything we can do for you in the future!
August 30, 2019
Jessica Lawson
Posted on Google
Brooke was so helpful and sweet! Thanks for making my experience simple and pleasant.
Response from Extra Space Storage (08/30/2019)
Thanks, Jessica! We're pleased to hear you've had a positive experience with Brooke throughout the rental process! Stop by our office if you need anything in the future!
August 12, 2019
Thomas Nadelhoffer
Posted on Google
The customer service was great and the storage was affordable.
Response from Extra Space Storage (08/13/2019)
Thanks, Thomas! We know great customer service and affordable prices are important when selecting a storage facility and are thrilled we were able to provide that for you! Thank you for being a loyal customer! Stop by the office if you need anything!
August 9, 2019
Kenneth Hamby
Posted on Google
Brooke Middleton was great! Super friendly and helpful! Thanks
Response from Extra Space Storage (08/10/2019)
Thank you for the review, Kenneth! We pride ourselves on having a friendly, accommodating staff and are so happy Brooke was able to assist you with your storage needs! Please stop by the office if you need anything in the future!
July 25, 2019
Clayton Franzoni
Posted on Google
Jesse was extremely helpful and informative while picking out our storage unit. He navigated us through the area and was able to inform us of all the details that we would need to know to rent safely and securely. Very easy process and thankful for Jesse?s help during our move!
Response from Extra Space Storage (07/26/2019)
Clayton, thank you for the 5-star review! Hearing that Jesse was extremely helpful and informative while helping you select the best unit for your storage needs is the best thing we could hope for! We are so glad you are satisfied with your experience at Extra Space Storage!
Directions
Get directions starting from:
example: 1234 Anystreet, Springville, IL, 12345
Intersections/Landmarks:
Located across from the Terrace Theatre
Directions from the North:
Drive south on Folly Rd Blvd. Cross Wappoo Creek and turn right onto SC-700 W/Maybank Hwy. Turn left onto Stefan Dr to arrive at our storage facility.
Directions from the South:
Drive north on Folly Rd. Pass Publix Super Market and continue straight. As you approach Cross Creek Shopping Center, turn left onto Old Folly Rd. Turn left onto Maybank Hwy. Turn left onto Stefan Dr to arrive at our storage facility.
Directions from the East:
Drive northwest on Harbor View Rd. As you pass Publix Super Market, turn right onto Folly Rd. As you approach Cross Creek Shopping Center, turn left onto Old Folly Rd. Turn left onto Maybank Hwy. Turn left onto Stefan Dr to arrive at our storage facility.
Directions from the West:
Drive east on SC-700/Maybank Hwy. Pass Woodland Shores Rd and turn right onto Stefan Dr to arrive at our storage facility.
