Collierville self storage at 2010 W Poplar Ave

Extra Space Storage
2010 W Poplar AveCollierville, TN 38017

Read 198 Reviews

New Customer:
Current Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on W Poplar Ave between S Houston Levee Rd and Crisscross Ln, Extra Space Storage serves residents of Collierville and Germantown. Locals will recognize our facility next to Exxon, Enterprise Rent-A-Car, and Gateway Tire & Service Center.

A Versatile Self Storage Solution

Extra Space Storage on W Poplar Ave offers a wide selection of storage units, climate-controlled storage, vehicle storage, and exceptional security. We're your go-to storage solution in Collierville!

Storage Units to Fit Your Needs

No matter what you plan to store, our Collierville storage facility has the space for you! We have unit features like drive-up access and first-floor access and unit sizes from 5x5 to 15x50.

Secure Storage

With top-notch security features like video surveillance, individually-alarmed units, electronic gate access, and an on-site resident manager, we provide our customers with peace of mind.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Vehicle Storage

With 10x15 to 15x50 outdoor parking spaces and 10x10 to 20x25 enclosed drive-up units, Extra Space Storage has the convenient, secure vehicle storage you want in Collierville!

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Wide-drive aisles to accommodate large moving trucks

Experience the Extra Space Difference

Extra Space Storage provides dependable, high-quality self storage with exceptional customer service. We maintain a clean, secure facility at all times, and our friendly, professional team is dedicated to your satisfaction. Let us know if you have questions or need help finding your storage solution. Contact us today to reserve a storage unit in Collierville!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0382

Recent Customer Reviews About This Facility

20 of 198 reviews

May 12, 2021

Donna V.

Posted On Google

OVERALL RATING

Lisa provided excellent customer service and assisted me with a long distance. She was warm, professional, and very helpful. Definitely made the stressful process of moving much easier. Highly recommend.

Response from Extra Space Storage (5/13/2021)

Hi Donna Victoria, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Lisa! Please stop by the office or reach out to us at 888-storage if you have any questions!

May 4, 2021

Nathan D.

Posted On Google

OVERALL RATING

Nice, clean, and secure site. I traveled 20 minutes to be at this safer and well managed location.

Response from Extra Space Storage (5/5/2021)

Thank you for your feedback, Nathan! Providing renters with clean and secure facilities is our top priority. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

April 26, 2021

Terrica

Posted On Google

OVERALL RATING

Thanks Ms. Lisa

Response from Extra Space Storage (4/28/2021)

Thanks for the positive review, Terrica! We are glad you had a great experience with Ms. Lisa. Please stop by the office or reach out to us at 888-storage if you have any questions!

April 26, 2021

Carla T.

Posted On Google

OVERALL RATING

Ms. Lisa helped me us out she was very informational she made sure our needs were met

Response from Extra Space Storage (4/28/2021)

Thanks for taking the time to leave us a review, Carla! We are so glad Ms. Lisa could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

April 21, 2021

LaNeria S.

Posted On Google

OVERALL RATING

Thank you so much Ms. Lisa for the help!!

Response from Extra Space Storage (4/24/2021)

Hello, Laneria. Thank you for the review. We're so glad we Ms. Lisa could meet your storage needs. We're always here to help at 888-storage if you have any questions or need assistance with your rental!

April 17, 2021

CoCo L.

Posted On Google

OVERALL RATING

Great location to store your items clean units and office wonderful customer service from Ms. Lisa today thank you Extra Space Storage

Response from Extra Space Storage (4/22/2021)

Hi Coco, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are glad to hear you had a great experience working with Lisa! We're always here to help at 888-storage.

April 17, 2021

Sharona R.

Posted On Google

OVERALL RATING

Thanks Ms. Lisa

Response from Extra Space Storage (4/21/2021)

Hi Sharona, thank you for your review. We're glad Lisa was able to help! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

April 14, 2021

Gatcha-_Xxkhamyrn C.

Posted On Google

OVERALL RATING

Great experience ,everything was so quick an easy . Thanks to Miss Sharona ,she was a great help !!!!!

March 31, 2021

Latanya S.

Posted On Google

OVERALL RATING

The only storage facility I have used since 2019. Great service convenient and clean. Friendly staff.

Response from Extra Space Storage (4/7/2021)

Thanks, Latanya! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer! We're always here to help at 888-storage.

March 26, 2021

John J.

Posted On Google

OVERALL RATING

Lisa was very professional and polite. The entire process was so easy, I was able to rent my storage unit from my phone without any hassle. I will recommend to everyone to rent at this location.

Response from Extra Space Storage (4/1/2021)

Thank you for taking the time to leave your feedback, John! We're so happy to hear Lisa was able to make your rental process hassle-free! Give us a call at (901) 853-6002 if you need any future assistance.

March 25, 2021

Jerrica D.

Posted On Google

OVERALL RATING

Extra space storage were very professional and friendly. They provided me with great customer service.

Response from Extra Space Storage (3/31/2021)

Hi Jerrica, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or reach out to us at 888-storage if you have any questions!

March 25, 2021

Travis W.

Posted On Google

OVERALL RATING

Although I am not storing with the company, I received excellent customer service to be just shopping around. Alexis was full of knowledge and very patient with me. You just don’t get that type of customer service often these days. When I am ready to store my valuables I will definitely be coming back to Collierville!

Response from Extra Space Storage (3/31/2021)

Thank you for the kind words, Travis! We're committed to providing excellent customer service. We pride ourselves on having a knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Alexis. Don’t hesitate to reach out at 888-STORAGE if you need anything.

March 25, 2021

Nicholas D.

Posted On Google

OVERALL RATING

Customer Service Was Top Notch. Alexis Was Very Helpful & Had A Positive Attitude. Will Recommend To Friends & Family!

Response from Extra Space Storage (3/31/2021)

Thank you for the kind words, Nicholas! We're committed to providing excellent customer service. We're glad Alexis was very helpful and had a positive attitude. We appreciate you recommending us to your friends and family. Don’t hesitate to reach out at 888-STORAGE if you need anything.

March 25, 2021

Dione M.

Posted On Google

OVERALL RATING

The customer experience with Alexis at this location was absolutely amazing! She has the most pleasant personality and was super helpful by answering all of my questions.

Response from Extra Space Storage (3/31/2021)

Hi Dione, thanks so much for your review! We are thrilled to hear your experience with Alexis was positive and are always here to help with your storage needs! Give us a call at (901) 853-6002 or stop by the office if you need anything!

March 25, 2021

Mallory G.

Posted On Google

OVERALL RATING

It's hard to find good customer service let alone excellent customer service these days. However, my experience was nothing short of amazing. The staff were friendly and helped me figure out which space would best fit my needs for future use. While, I am not currently renting a space with the facility at the moment- I do plan to in the future and will always remember the great service rendered during my experience.

Response from Extra Space Storage (3/31/2021)

Thank you for the kind words, Mallory! We're committed to providing excellent customer service. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by the office if you need anything.

March 25, 2021

David E.

Posted On Google

OVERALL RATING

Alexis was wonderful with helping me find and figure out what type of storage unit I needed to put my furniture and other house hold items in. The process was smooth in getting signed up and making a the flat rate payment. Alexis made sure she showed excellent customer service and she answered my questions about Extra Space Storage. I am very glad I made the right choice to do business with Extra Space Storage. Please do not hesitate to contact them if you are needing a storage unit.

Response from Extra Space Storage (3/31/2021)

Thank you for the kind words, David. We're glad Alexis helped you find and figure out what type of storage unit you needed. We're happy we were able to provide a smooth rental experience. We're committed to providing excellent customer service. We're glad you chose Extra Space! Don’t hesitate to reach out at 888-STORAGE if you need anything.

March 23, 2021

Sami J.

Posted On Google

OVERALL RATING

Lisa made renting a unit very simple and quick. I was having a hard day and her smile and upbeat attitude turned my day around.

Response from Extra Space Storage (3/29/2021)

Thanks for taking the time to leave us a review, Sami. We're thrilled you had a positive experience with Lisa! Let us know if we can?do anything else to help at 888-storage.

March 22, 2021

Kelc

Posted On Google

OVERALL RATING

I was absolutely floored by the level of professionalism and kindness shown when I called Extra space storage. I spoke with Curtis and another woman (can’t remember her name unfortunately) and they were just above and beyond helpful. We were trying to find a place to store our rv and I had called so many places that I had just about given up. Then I phoned the extra space storage on poplar ave. And friendly Curtis answered. He was knowledgeable and helpful-told me all the info I needed and also they had availability for our RV pronto. Then he said I would get a call from the actual storage location to finish things up - within seconds I received a call from the storage facility. I was helped through the entire rental process over the phone (they said I would need to come in but bc I had small children at home that would have been a nightmare to try to do so they worked with me over the telephone), with help determining all the paperwork they required. The lovely lady I spoke with laughed with me & walked me step by step through everything. Not once did she seem bothered or frustrated that she was having to stay with me on the phone while I looked for the necessary paperwork all the while my littles screaming in the background. You don’t find this level of service these days. I have grateful beyond measure for the experience I had today with Extra Storage Space.

Response from Extra Space Storage (3/29/2021)

Hi Kelc, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional, friendly, and knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We're glad Curtis and our team were just above and beyond helpful, laughed with you, and walked you step by step through everything. Don’t hesitate to reach out at 888-STORAGE if you need anything.

March 4, 2021

Patricia G.

Posted On Google

OVERALL RATING

Lisa is the best very helpful and always smiling ??

Response from Extra Space Storage (3/4/2021)

Thank you for the 5 - star rating Patricia! We are so happy you had a great experience. If you ever need anything feel free to call us at 888-storage.

February 24, 2021

M R.

Posted On Google

OVERALL RATING

I highly recommend!

Response from Extra Space Storage (2/28/2021)

Thanks for the kind words, M! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (901) 853-6002 if you need anything.

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

W Poplar Ave and S Houston Levee Rd

Directions from the North

Drive south on S Houston Levee Rd. Turn left onto W Poplar Ave. Our facility will be on your left.

Directions from the South

Drive north on S Houston Levee Rd. Turn right onto W Poplar Ave. Our facility will be on your left.

Directions from the East

Drive west on W Poplar Ave. Pass Bailey Station Rd and continue west. Our facility will be on your right before S Houston Levee Rd.

Directions from the West

Drive east on W Poplar Ave. Pass Poplar Pike and continue east. Our facility will be on your left after S Houston Levee Rd.