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Extra Space Storage facility on 735 Ebenezer Rd - Knoxville, TN
(202 REVIEWS)

Knoxville self storage at 735 Ebenezer Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1758

Directions

Intersections/Landmarks

S Peters Rd and Ebenezer Rd

Directions from the North

Drive southeast on TN-162 S. Merge onto I-40 E/I-75 N. Take Exit 379. Merge onto Bridgewater Rd. Turn right onto Kingston Pike. Turn left onto Ebenezer Rd SW. Our facility will be on your right.

Directions from the South

Drive northwest on I-140 W. Take Exit 3. Turn right onto Westland Dr. Turn left onto Ebenezer Rd. Turn right onto George Williams Rd. Turn right onto Ebenezer Rd SW. Our facility will be on your left.

Directions from the East

Drive west on Kingston Pike. Turn left onto Ebenezer Rd SW. Our facility will be on your right.

Directions from the West

Drive east on Kingston Pike. Turn right onto Ebenezer Rd SW. Our facility will be on your right.

Frequently Asked Questions at 735 Ebenezer Rd

Are storage units climate controlled at 735 Ebenezer Rd?

Does Knoxville, TN, have 24 hour access self storage?

What pest control and cleanliness measures are taken at 735 Ebenezer Rd?

Are packages accepted at storage units at 735 Ebenezer Rd?

How secure are storage units at 735 Ebenezer Rd?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 28, 2022

Kathleen F.

Posted On Google

OVERALL RATING

We have had a storage unit(s) with Extra Space since 2016. Great place, great service and if we ever need this type of service again, IT WILL BE Extra Space Storage on Ebeneezer. Thank you Machelle and Dena!!!!!!

Response from Extra Space Storage (6/28/2022)

Hi, Kathleen ! Thanks for being a loyal customer, it means a lot to our team. Please call (865) 693-1313 if you have any questions about your rental.

June 23, 2022

Benjamin P.

Posted On Google

OVERALL RATING

The staff went out of their way to help our family after we needed access to a storage unit from someone who passed away. They explained everything very well, and made the extra effort when needed.

Response from Extra Space Storage (6/24/2022)

Thank you for the review, Benjamin! We are so glad you had a positive experience with Extra Space. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 18, 2022

Amy R.

Posted On Google

OVERALL RATING

We moved from Dallas and used this location to store our home. The team was accommodating, flexible and reassuring. We needed to know that an 18-wheel semi could comfortably unload at this location. And they could. They worked with us to provide a 2nd storage unit on the spot and provided a refund when we were able to quickly unload that 2nd unit. I would definitely work with them again.

Response from Extra Space Storage (6/19/2022)

Hi Amy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.

June 11, 2022

Kevin G.

Posted On Google

OVERALL RATING

Made the process quick and easy. Friendly.

Response from Extra Space Storage (6/12/2022)

Hi Kevin!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (865) 693-1313 or stop by the facility!

June 8, 2022

Ashley R.

Posted On Google

OVERALL RATING

Huge storage facility

Response from Extra Space Storage (6/9/2022)

Thanks for sharing your positive experience, Ashley. We're committed to being your go-to stop for all your local storage needs! Stop by our office if you need assistance or have any questions.

May 24, 2022

Christina D.

Posted On Google

OVERALL RATING

Joe was so Amazing! I highly recommend Extra space storage. Friendly staff, excellent service. Thank you

Response from Extra Space Storage (5/24/2022)

Hello, Christina. Thank you for the review. We're so glad Joe could meet your storage needs. Please stop by the office if you need anything!

May 20, 2022

Calvin a.

Posted On Google

OVERALL RATING

Great customer service and great staff.

Response from Extra Space Storage (5/20/2022)

Hi Calvin And Cortneyjo!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (865) 693-1313 or stop by the facility!

May 11, 2022

Antigone P.

Posted On Google

OVERALL RATING

The space is clean and I felt very secure with my belongings stored there. The staff were always kind and professional. My only complaint is that the price doubled within 3 years, but I haven’t used many storage spaces, so maybe this is not unusual. But, I highly recommend the space!

Response from Extra Space Storage (5/11/2022)

Thank you for your feedback, Antigone! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We're always here to help at 888-storage if you have any questions or need assistance with your rental.

May 9, 2022

Rhonda A.

Posted On Google

OVERALL RATING

Joe was absolutely wonderful. The process so nice and efficient and fast. I highly recommend

Response from Extra Space Storage (5/10/2022)

Thank you for the excellent review, Rhonda! We're happy Joe was able to provide a smooth rental experience. Don't hesitate to reach out to us at 888-storage if you need anything!

May 3, 2022

tammy r.

Posted On Google

OVERALL RATING

Machelle is very personal and understanding and very compassionate about helping people through their situations! I’m am very thankful for her! Great experience!

Response from Extra Space Storage (5/3/2022)

Hello Tammy, thank you for your positive rating! We're glad Machelle is very personal, understanding, and very compassionate about helping people through their situations! Please stop by our office or call us at (865) 693-1313 if you have any questions.

May 3, 2022

Scott D.

Posted On Google

OVERALL RATING

Excellent service

Response from Extra Space Storage (5/5/2022)

We are happy to hear this, Scott! Thank you for the 5 stars. Reach out if you need us, please.

April 30, 2022

Indiana L.

Posted On Google

OVERALL RATING

Love this place! I have been a customer for over 2 years now and would never move my stuff anywhere else. The facility is always clean and the staff is friendly and helpful. Prices are fair and no hidden fees ever. 10/10 would recommend.

Response from Extra Space Storage (4/30/2022)

Thanks for the awesome review, Indiana! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Let us know if we can?do anything else to help at 888-storage.

April 22, 2022

Cherie S.

Posted On Google

OVERALL RATING

This storage facility is conveniently located to my home, it’s always clean and Michelle at the front desk is so helpful. ??????

Response from Extra Space Storage (4/22/2022)

Thanks, Cherie! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Stop by our office if you need anything in the future!

April 12, 2022

Russell H.

Posted On Google

OVERALL RATING

The staff member was extremely helpful. She is always polite and professional.

Response from Extra Space Storage (2/23/2022)

Hi Russell, thank you for your review. We're glad our staff member was extremely helpful, is always polite, and professional. Stop by our office if you need anything in the future!

March 2, 2022

Billy P.

Posted On Google

OVERALL RATING

Very pleasant and easy process with Extra Space. The facility was clean, easy to navigate and the manager was excellent. Michelle made the entire leasing experience and move in both painless and easy.

Response from Extra Space Storage (3/1/2022)

Hi Billy, thank you for leaving us a rating! We appreciate customers like you and are happy that we could help with your storage needs. Please stop by the office if you need anything!

February 16, 2022

Christopher L.

Posted On Google

OVERALL RATING

Machelle is the best desk person ever

Response from Extra Space Storage (10/21/2019)

We really appreciate the excellent rating, Christopher! We're glad to hear you had a positive experience with Machelle. Our team is here to help answer any questions about your rental. Don't hesitate to reach out at 888-storage if you need anything!

January 27, 2022

Angel H.

Posted On Google

OVERALL RATING

The lady up front was great she was very nice and eager to help me get set up with my lock and storage unit

Response from Extra Space Storage (1/27/2022)

Hello, Angel. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (865) 693-1313.

January 26, 2022

Craig H.

Posted On Google

OVERALL RATING

Very clean and safe. Excellent security for a storage space. I would highly recommend

Response from Extra Space Storage (1/26/2022)

Thank you for your feedback, Craig! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

January 14, 2022

Viren L.

Posted On Google

OVERALL RATING

Highly recommend this location. Clean and well organized and excellent customer service. Kudos to Machele the Manager. Thank You

Response from Extra Space Storage (1/14/2022)

Thanks for recommending Extra Space Storage, Viren! We pride ourselves on keeping our storage facility clean and organized and are thrilled to hear your experience reflects that! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

December 25, 2021

Kyle D.

Posted On Google

OVERALL RATING

The staff is great, but Michelle gets MVP. Prices are obviously as good as it gets for Climate controlled, and believe me I checked a few places first to confirm. Michelle is always so kind, helpful, and charismatic. Merry Christmas everyone! And Merry Christmas to you, Michelle! ????

Response from Extra Space Storage (12/27/2021)

Hi Kyle, thank you so much for your review! At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind word about Michelle, Kyle. Our team is here to help, as always, give us a call at 888-storage if anything comes up.