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2939 Poplar Ave
Memphis, TN 38111
Distance: 0.45 miles
1075 Madison Ave
Memphis, TN 38104
Distance: 3.03 miles
Memphis self storage at 2699 Union Ave Extd
Read 210 Reviews
HOURS OF OPERATION
Conveniently Located Near You
Affordable Storage Near Christian Brothers University & University of Memphis
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Vehicle Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Cylinder locks required for units
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0951
Recent Customer Reviews About This Facility
June 19, 2021
Regina W.
Posted On Google
Clean and helpful staff
June 14, 2021
Melissa T.
Posted On Google
I truly was pleased with the personal attention I received from this place. They are friendly and fast.
Response from Extra Space Storage (6/20/2021)
Thank you for the excellent review, Melissa! We're happy we were able to provide a smooth rental experience. Please stop by the office or give us a call if there is anything else we can do for you!
June 12, 2021
Johnny M.
Posted On Google
My spot
May 17, 2021
Megan D.
Posted On Google
5x15 unit is I rented. Once I got to the unit with all my items, the unit door was NOT 5 feet wide. It was about 3.5 but 5 feet on the inside. Which is 100% miss leading. Luckily I was able to squeeze everything thru the door.
Response from Extra Space Storage (5/20/2021)
Hello Megan, thank you for leaving us a review. We are sorry you did not have a great experience with us. If you would like to provide more details, feel free to stop by the office or give us a call at 888-storage.
April 30, 2021
Clifton D.
Posted On Google
Great customer service
Response from Extra Space Storage (5/3/2021)
Thank you for taking the time to leave a positive rating, Clifton! We're thrilled you chose us for your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
April 19, 2021
Gina H.
Posted On Google
Torie and Melanie, the manager and assistant manager at this location have been a dream to work with from beginning to end. I had a nightmare experience at another one of the company’s locations that was made right by Dez the district team lead. At this location, I have not experienced one single problem from the online rental till the time when I moved out. Uber professional, NICE and flexible about life issues. I would absolutely rent from this location again if I ever need storage and I will recommend them to all my friends and family. I can’t say enough good things about them. And nobody paid me or coerced me to say any of these things. Just exemplary, professional customer service!
Response from Extra Space Storage (4/23/2021)
Hi Gina, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Torie and Melanie! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate the recommendation as well as the 5-star review! Please stop by the office or reach out to us at 888-storage if you have any questions!
April 9, 2021
Andrew
Posted On Google
My experience with this place is two-fold. The first time I attempted to open the garage-type door on the unit I rented, it came off the track leaving a gap in the side that was several feet long. Anyone could have climbed in. Needless to say, this left quite a bad first impression of my "secure" storage unit. However, the other side of this is that Tory, who manages the location, got right on it and had someone come out that day (on a weekend) and repair it. He is extremely helpful and gets right on top of things. Today I called to cancel my insurance after learning my current homeowner's policy covered my belongings in storage. Even though Tory was temporarily away from the location, he again got right on it and sent me a confirmation within five minutes that the extra insurance I paid for was deleted. So five stars for Tory ... although I'm still not sure about the security of that door. It looks like all the repair guy did was get it back in its track. Looks to me like the tracks and rollers need replacement. The plastic edges that help keep the roller in place are all torn up or completely missing.
Response from Extra Space Storage (4/9/2021)
Hi Andrew. Thank you for taking the time to leave your feedback! We are sorry to hear about the inconvenience of your storage unit needing repair right off the bat. We work hard to provide top-notch storage facilities and are thrilled to hear that Troy was able to resolve this issue for you so quickly. If there is anything we can do to improve your experience, please let us know at customerservice@extraspace.com. Our team would love to hear from you!
March 17, 2021
Brenda D.
Posted On Google
All associates were exceptional kind, considerate, and helpful. I was surprised because I would much rather an inside space. The outside space I have just pushes me to take care of my business in a more timely manner.
Response from Extra Space Storage (3/23/2021)
We're thrilled you had a positive experience with Extra Space Storage, Brenda. Thank you for choosing Extra Space We're always here to help at 888-storage if you have any questions or need assistance with your rental.
March 9, 2021
Merrell A.
Posted On Google
Great place!
Response from Extra Space Storage (3/13/2021)
Thanks, Merrell. We are thrilled you had a great experience with Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage!
February 23, 2021
Jean A.
Posted On Google
Great place to rent storage
Response from Extra Space Storage (2/23/2021)
Thank you, Jean. We're thrilled you had a positive experience at Extra Space Storage. Let us know if we can?do anything else to help at 888-storage.
February 21, 2021
Lyle O.
Posted On Google
Second rental, website issues handled by an office in another city. Got a call from the local location and I had rented an inside unit, she switched to an outside unit that I wanted. Easy as pie! They did a great job.
Response from Extra Space Storage (2/22/2021)
Thank you, Lyle. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office or give us a call if there is anything else we can do for you!
February 12, 2021
Barbara F.
Posted On Google
Congenial and helpful staff...even during a power outage
Response from Extra Space Storage (2/21/2021)
Hi Barbara, thank you for your review. We're glad our team was able to help! Don’t hesitate to reach out at 888-STORAGE if you need anything.
February 4, 2021
P &.
Posted On Google
I had the absolute best experience here. Tory made the entire process a breeze, and explained everything efficiently. So happy to be doing business here.
Response from Extra Space Storage (2/16/2021)
Thank you so much for your kind words, P &. We really appreciate you taking the time to share your experience with us. We're glad Tory made the entire process a breeze and explained everything efficiently. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
January 30, 2021
True B.
Posted On Google
Great customer service from Melody!!! She’s a Gem!
January 29, 2021
Patricia D.
Posted On Google
I just moved in. The unit was clean. As promised my lock and keys were inside. Staff was very helpful especially when I had trouble with the lock.
Response from Extra Space Storage (1/30/2021)
Hi Patricia, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.
January 29, 2021
Medee S.
Posted On Google
Melanie was very helpful and nice!!! Great customer service skills!!!
Response from Extra Space Storage (1/30/2021)
Thanks, Medee. We are thrilled you had a great experience with Extra Space Storage. Please stop by the office or give us a call if there is anything else we can do for you!
January 26, 2021
Tiffany S.
Posted On Google
Great place! I’ve stored here for about two years and have loved it ever since.
Response from Extra Space Storage (1/27/2021)
Thanks, Tiffany! We’re happy to hear you had a great experience. Thanks for being a loyal customer! Don't hesitate to reach out to us at 888-storage if you need anything!?
January 17, 2021
Cindy R.
Posted On Google
Great experience! The unit was clean and everyone at the office was so helpful!
Response from Extra Space Storage (1/18/2021)
Hi Cindy, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
January 10, 2021
KC S.
Posted On Google
Easy to rent. Easy to load with a drive up, roll up door.
Response from Extra Space Storage (1/11/2021)
Thank you for the excellent rating, Kc! We're happy we were able to provide a smooth rental experience. Call us at 888-storage if you have any questions or need assistance with your rental!
December 28, 2020
Katie V.
Posted On Google
Helpful customer service and clear communication.
Response from Extra Space Storage (12/29/2020)
Thank you for the kind words, Katie! We're committed to providing excellent customer service. Don't hesitate to reach out at 888-STORAGE if you need anything!
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Poplar Ave and Union Ave Ext
Directions from the North
Drive south on N Hollywood St. Turn left onto Poplar Ave. Turn right onto Union Ave Ext. Our facility will be on your left.
Directions from the South
Drive north on E Pkwy S. Turn right onto Union Ave. Turn right onto Union Ave Ext. Our facility will be on your right.
Directions from the East
Drive west on Poplar Ave. Turn left onto Union Ave Ext. Our facility will be on your left.
Directions from the West
Drive east on Poplar Ave. Turn right onto Union Ave Ext. Our facility will be on your left.