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2939 Poplar Ave
Memphis, TN 38111
Distance: 0.45 miles
1075 Madison Ave
Memphis, TN 38104
Distance: 3.03 miles
Memphis self storage at 2699 Union Ave Extd
Read 233 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
Affordable Storage Near Christian Brothers University & University of Memphis
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Vehicle Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Cylinder locks required for units
- Golf carts available for customer use
- Deliveries accepted
- On-site office
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0951
Recent Customer Reviews About This Facility
October 18, 2021
Jervis W.
Posted On Google
Absolutely the best storage company in the area. Safe, clean and secure.
Response from Extra Space Storage (10/19/2021)
Thanks for the positive review, Jervis! We work hard to keep our facilities safe and clean for our customers. Call us at 888-storage if you have any questions or need assistance with your rental!
October 15, 2021
Bridgette R.
Posted On Google
Missy helped me with a unit. It was so easy and I am very thankful for the time she spent with me.
Response from Extra Space Storage (10/15/2021)
Thank you for the kind words, Bridgette. We're glad Missy was able to help! Our team is here to serve you, so give us a call at (901) 452-7073 if you need any future assistance.
October 11, 2021
tiffany s.
Posted On Google
Extra Space Storage has always been great for me in the past and this time was no different. Stephanie at the Union Ext. location took every step possible to make an otherwise stressful experience bearable. I truly appreciate her!! ??
Response from Extra Space Storage (10/11/2021)
Hi Tiffany, thank you for your review. We're glad Stephanie took every step possible to make an otherwise stressful experience bearable. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
October 6, 2021
Johanna H.
Posted On Google
We had a great experience renting from this facility. It suited our needs perfectly with a friendly and helpful staff. Highly recommended!
Response from Extra Space Storage (10/7/2021)
Thanks for the kind words, Johanna! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (901) 452-7073 if you need anything.
October 6, 2021
Josephine C.
Posted On Google
So thankful to find a spot in a safe area! Missy is the best. She had one more 5X10! Extra Space makes it so easy. I was able to do it over the phone. They sent me the contract after we talked and easy peasy it was done! And it’s a very fair rate! Thank you!!!
Response from Extra Space Storage (10/7/2021)
Hi Josephine, thanks so much for your review! We are thrilled to hear your experience with Missy was positive and are always here to help with your storage needs! Give us a call at (901) 452-7073 or stop by the office if you need anything!
October 5, 2021
Arrel W.
Posted On Google
Great place outside staff I recommend all my friends go here
Response from Extra Space Storage (10/5/2021)
Thanks for the kind words, Arrel! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (901) 452-7073 if you need anything.
October 4, 2021
Roderick W.
Posted On Google
Very friendly and helpful when it came to picking the perfect unit I needed for my military items. Treated me like a person instead of just trying to sell me anything. Would highly recommend to my fellow military friends.
Response from Extra Space Storage (10/4/2021)
Thank you for the kind remarks, Roderick! We're so happy to hear we have your recommendation! We're always here to help at 888-storage if you have any questions or need assistance with your rental.
October 3, 2021
julie l.
Posted On Google
Amazing staff!
Response from Extra Space Storage (10/4/2021)
Thank you for the review, Julie! We are so glad you had a positive experience with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions!
September 25, 2021
will w.
Posted On Google
The experience was extremely fun and welcoming I would recommend this storage to everyone.
Response from Extra Space Storage (9/25/2021)
Thanks for the kind words, Will! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (901) 452-7073 if you need anything.
August 18, 2021
joshua w.
Posted On Google
Great service and very helpful
June 19, 2021
Regina W.
Posted On Google
Clean and helpful staff
June 14, 2021
Melissa T.
Posted On Google
I truly was pleased with the personal attention I received from this place. They are friendly and fast.
Response from Extra Space Storage (6/20/2021)
Thank you for the excellent review, Melissa! We're happy we were able to provide a smooth rental experience. Please stop by the office or give us a call if there is anything else we can do for you!
June 12, 2021
Johnny M.
Posted On Google
My spot
May 17, 2021
Megan D.
Posted On Google
5x15 unit is I rented. Once I got to the unit with all my items, the unit door was NOT 5 feet wide. It was about 3.5 but 5 feet on the inside. Which is 100% miss leading. Luckily I was able to squeeze everything thru the door.
Response from Extra Space Storage (5/20/2021)
Hello Megan, thank you for leaving us a review. We are sorry you did not have a great experience with us. If you would like to provide more details, feel free to stop by the office or give us a call at 888-storage.
April 30, 2021
Clifton D.
Posted On Google
Great customer service
Response from Extra Space Storage (5/3/2021)
Thank you for taking the time to leave a positive rating, Clifton! We're thrilled you chose us for your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
April 19, 2021
Gina H.
Posted On Google
Torie and Melanie, the manager and assistant manager at this location have been a dream to work with from beginning to end. I had a nightmare experience at another one of the company’s locations that was made right by Dez the district team lead. At this location, I have not experienced one single problem from the online rental till the time when I moved out. Uber professional, NICE and flexible about life issues. I would absolutely rent from this location again if I ever need storage and I will recommend them to all my friends and family. I can’t say enough good things about them. And nobody paid me or coerced me to say any of these things. Just exemplary, professional customer service!
Response from Extra Space Storage (4/23/2021)
Hi Gina, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Torie and Melanie! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate the recommendation as well as the 5-star review! Please stop by the office or reach out to us at 888-storage if you have any questions!
April 9, 2021
Andrew
Posted On Google
My experience with this place is two-fold. The first time I attempted to open the garage-type door on the unit I rented, it came off the track leaving a gap in the side that was several feet long. Anyone could have climbed in. Needless to say, this left quite a bad first impression of my "secure" storage unit. However, the other side of this is that Tory, who manages the location, got right on it and had someone come out that day (on a weekend) and repair it. He is extremely helpful and gets right on top of things. Today I called to cancel my insurance after learning my current homeowner's policy covered my belongings in storage. Even though Tory was temporarily away from the location, he again got right on it and sent me a confirmation within five minutes that the extra insurance I paid for was deleted. So five stars for Tory ... although I'm still not sure about the security of that door. It looks like all the repair guy did was get it back in its track. Looks to me like the tracks and rollers need replacement. The plastic edges that help keep the roller in place are all torn up or completely missing.
Response from Extra Space Storage (4/9/2021)
Hi Andrew. Thank you for taking the time to leave your feedback! We are sorry to hear about the inconvenience of your storage unit needing repair right off the bat. We work hard to provide top-notch storage facilities and are thrilled to hear that Troy was able to resolve this issue for you so quickly. If there is anything we can do to improve your experience, please let us know at customerservice@extraspace.com. Our team would love to hear from you!
March 17, 2021
Brenda D.
Posted On Google
All associates were exceptional kind, considerate, and helpful. I was surprised because I would much rather an inside space. The outside space I have just pushes me to take care of my business in a more timely manner.
Response from Extra Space Storage (3/23/2021)
We're thrilled you had a positive experience with Extra Space Storage, Brenda. Thank you for choosing Extra Space We're always here to help at 888-storage if you have any questions or need assistance with your rental.
March 9, 2021
Merrell A.
Posted On Google
Great place!
Response from Extra Space Storage (3/13/2021)
Thanks, Merrell. We are thrilled you had a great experience with Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage!
February 23, 2021
Jean A.
Posted On Google
Great place to rent storage
Response from Extra Space Storage (2/23/2021)
Thank you, Jean. We're thrilled you had a positive experience at Extra Space Storage. Let us know if we can?do anything else to help at 888-storage.
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Poplar Ave and Union Ave Ext
Directions from the North
Drive south on N Hollywood St. Turn left onto Poplar Ave. Turn right onto Union Ave Ext. Our facility will be on your left.
Directions from the South
Drive north on E Pkwy S. Turn right onto Union Ave. Turn right onto Union Ave Ext. Our facility will be on your right.
Directions from the East
Drive west on Poplar Ave. Turn left onto Union Ave Ext. Our facility will be on your left.
Directions from the West
Drive east on Poplar Ave. Turn right onto Union Ave Ext. Our facility will be on your left.