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Extra Space Storage facility on 2699 Union Ave Extd - Memphis, TN
(277 REVIEWS)

Memphis self storage at 2699 Union Ave Extd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0951

Directions

Intersections/Landmarks

Poplar Ave and Union Ave Ext

Directions from the North

Drive south on N Hollywood St. Turn left onto Poplar Ave. Turn right onto Union Ave Ext. Our facility will be on your left.

Directions from the South

Drive north on E Pkwy S. Turn right onto Union Ave. Turn right onto Union Ave Ext. Our facility will be on your right.

Directions from the East

Drive west on Poplar Ave. Turn left onto Union Ave Ext. Our facility will be on your left.

Directions from the West

Drive east on Poplar Ave. Turn right onto Union Ave Ext. Our facility will be on your left.

Frequently Asked Questions at 2699 UNION AVE EXTD

Can I visit my storage unit after hours in Memphis, TN ?

Can I rent a storage unit for 1 month in Memphis, TN?

What is the smallest storage unit I can rent?

What items need climate controlled storage in Memphis?

How much space do I need for RV storage?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 30, 2022

Kenneth H.

Posted On Google

OVERALL RATING

There is a lady that works at extra space storage on Union extended name is Carolyn.. extremely knowledgeable about all of the services always ..very patient.. and she has a rare insightful attitude as a customer service representative who is always very respectful.. it is representative like her that keep me coming back and have allowed me to rent there for so long.. blessings to you!!

June 21, 2022

Ebony R.

Posted On Google

OVERALL RATING

Carolyn had such amazing customer service with a positive attitude. It was hot that day but she was patient with me as I had my two little ones. The original storage that I had did not fit my storage needs. She gladly switched over my unit.

Response from Extra Space Storage (6/21/2022)

Hi Ebony, thanks so much for your review! We are thrilled to hear your experience with Carolyn was positive and are always here to help with your storage needs! Give us a call at (901) 452-7073 or stop by the office if you need anything!

June 4, 2022

Ariel B.

Posted On Google

OVERALL RATING

I was running late to get there and I hadn’t signed my lease agreement I never got it but one of the employees was so helpful even though I was late she still helped me out it’s so clean and spacious

Response from Extra Space Storage (6/4/2022)

Hi Ariel, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 30, 2022

annie g.

Posted On Google

OVERALL RATING

My experience was such an ease at Extra Space Storage located on Union Ave Extn Memphis, TN. Carolyn the representative was very helpful. Her hospitality and customer service was outstanding! She made my first-time storage experience stress free. If you need to rent storage space free of hassle, ask for Carolyn at the above location.

Response from Extra Space Storage (5/31/2022)

Hi Annie. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Carolyn. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.

May 11, 2022

christopher s.

Posted On Google

OVERALL RATING

Stephanie was great! She was extremely helpful and very nice!

Response from Extra Space Storage (5/11/2022)

We think Stephanie is great too! Thanks for the positive review, Christopher. We're glad she was extremely helpful and very nice! If you ever need anything, feel free to stop by.

May 9, 2022

Fatima L.

Posted On Google

OVERALL RATING

This is my second time renting in the Union Ext. location, and they are always so so helpful and kind. They walk you through the process and do their best to make sure you know everything

Response from Extra Space Storage (5/10/2022)

Hello, Fatima. Thanks for the positive review. It means a lot to our team. We're so glad we could meet your storage needs. Please stop by the office if you need anything!

April 22, 2022

Robert R.

Posted On Google

OVERALL RATING

Customer service it's not what it used to be these days but an extra space storage they are truly the exception 2 I couldn't have had a better experience with a better representative who was polite, informative and eager to help. I would recommend extra space storage to anyone looking for a great space at a good price with excellent customer service!!!

Response from Extra Space Storage (4/22/2022)

Thank you for the kind words, Robert! We're committed to providing excellent customer service. We're glad our representative was polite, informative, and eager to help. We are so glad you are satisfied with your rental rate! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 15, 2022

Susannah A.

Posted On Google

OVERALL RATING

Great place

Response from Extra Space Storage (4/15/2022)

Thanks for sharing your positive experience, Susannah. We're committed to being your go-to stop for all your local storage needs! Stop by our office if you need assistance or have any questions.

March 11, 2022

Tiff

Posted On Google

OVERALL RATING

Everyone is so nice and helpful!

Response from Extra Space Storage (3/15/2022)

Hi, Tiff ! Thanks for the positive review, it means a lot to our team. Please call (901) 452-7073 if you have any questions about your rental.

February 28, 2022

Kimbrielle S.

Posted On Google

OVERALL RATING

Stephanie was so sweet and professional! Thank you so much!

Response from Extra Space Storage (2/28/2022)

Hi Kimbrielle S., thank you for your review. We're glad Stephanie was so sweet and professional! Don’t hesitate to reach out if you need anything at 888-STORAGE.

December 31, 2021

Jason S.

Posted On Google

OVERALL RATING

I had a minor issue with a payment and Missy helped me right away. She was very professional and kind. Would definitely recommend talking to Missy if there is an issue! Thank you!

Response from Extra Space Storage (1/4/2022)

Hello, Jason. Thank you for the review. We're so glad Missy could meet your storage needs. Please let us know if you need anything by emailing us at customerservice@extraspace.com!

December 31, 2021

J T.

Posted On Google

OVERALL RATING

Missy came to the office and rented me a unit on New Years Eve at the very last minute. She is amazing! Awesome customer service!

Response from Extra Space Storage (1/3/2022)

Hi J T, thank you for the 5-star rating! We are glad Missy was able to accommodate you last minute on New Year's Eve. We are glad you chose Extra Space Storage. As always, give us a call at 888-storage if you need anything.

December 31, 2021

Kristy E.

Posted On Google

OVERALL RATING

Missy was so kind to come at the last minute on new years eve to rent me unit at last minute on new years eve! Great service!

Response from Extra Space Storage (1/14/2022)

Hello, Kristy. Thank you for the 5-star review! We're so happy Missy could help. Please give us a call at 888-storage if you need further assistance with your storage needs.

December 31, 2021

Brett S.

Posted On Google

OVERALL RATING

Called and talked to Missy looking for a storage unit and she was friendly, informative and really helpful.

Response from Extra Space Storage (1/13/2022)

Hello, Brett. Thank you for the 5-star review! We're so happy Missy could help. If you need anything in the future, feel free to stop by or call us at 888-storage!

December 31, 2021

Mallorie D.

Posted On Google

OVERALL RATING

Missy was very heplfu!

Response from Extra Space Storage (1/4/2022)

Hello, Mallorie. Thank you for the review. We're so glad Missy could meet your storage needs. Please stop by the office if you need anything!

December 30, 2021

Joel G.

Posted On Google

OVERALL RATING

Everyone there really are there to help make your experience the best possible. Glad to know my things are safe and sound and in good hands. Thanks so much!!

Response from Extra Space Storage (12/31/2021)

Thank you for your kind words, Joel. Security is our top priority and we appreciate that you have trusted us with your belongings! Please stop by the office or give us a call if there is anything else we can do for you!

December 30, 2021

Thomas W.

Posted On Google

OVERALL RATING

I truly can say the ladies are very nice and I have not had a problem since I have been there it’s going to sad and sweet when I have to move my stuff into my home cause I’m going to miss the nice people that work and that are always when you walk thru the door. Make sure everything is ok with you and your stuff so thank you for being nice people we need more of you ladies around! Thanks so much

Response from Extra Space Storage (12/30/2021)

Thank you for the excellent rating, Thomas! Don't hesitate to reach out if you need anything!

December 16, 2021

Brown R.

Posted On Google

OVERALL RATING

Excellent Experience. Definitely recommend. Missy was very thorough and explained all options. First time renting a storage and could not be more please with the facility!!!! 100

Response from Extra Space Storage (12/17/2021)

Hello, Brown. Thank you for the recommendation. We're so glad Missy could meet your storage needs. If you need anything in the future, feel free to stop by or call us at 888-storage!

November 29, 2021

Officially D.

Posted On Google

OVERALL RATING

Great customer service. If you have a question ask because they have the answer!

Response from Extra Space Storage (12/2/2021)

Thanks for the review, Officially! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?

November 27, 2021

Chris A.

Posted On Google

OVERALL RATING

I love that Missy

Response from Extra Space Storage (11/27/2021)

Thanks for the positive review, Chris! We are glad you had a great experience with Missy. Don't hesitate to reach out to us at 888-storage if you need anything!?