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Extra Space Storage facility on 2939 Poplar Ave - Memphis, TN
(266 REVIEWS)

Memphis self storage at 2939 Poplar Ave

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0298

Directions

Intersections/Landmarks

Poplar Ave and N Fenwick Rd

Directions from the North

Drive south on N Highland St. Turn right onto Poplar Ave. Our facility will be on your left after Tillman St.

Directions from the South

Drive north on S Highland St. Turn left onto Poplar Ave. Our facility will be on your left after Tillman St.

Directions from the East

Drive west on Poplar Ave. Pass S Highland St and continue west. Our facility will be on your left after Tillman St.

Directions from the West

Drive east on Poplar Ave. Pass Union Ave and continue east. Our facility will be on your right after N Fenwick Rd.

Frequently Asked Questions at 2939 POPLAR AVE

Are there restrictions on what I can put in a storage unit in Memphis, TN?

Can you store a car in self storage at 2939 Poplar Ave?

Do I need climate controlled storage in Memphis?

Do I need insurance to store my vehicle in Memphis, TN?

Does 2939 Poplar Ave have 24 hour access self storage?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 24, 2022

Nikita R.

Posted On Google

OVERALL RATING

Shay at Extra Space on Poplar Ave is the epitome and face of amazing customer service… Her calm patient demeanor helped me make my decision to use your facility immediately instead of shopping around; that coupled with the appearance and cleanliness of the whole complex you all have a winning strategy and with Shay customer facing a winning team member… Thank you for following up with me and making this decision so easy… I appreciate you Shay … and I will now be a defacto member of the advertising team… for extra space storage ….

Response from Extra Space Storage (6/24/2022)

Thanks for the awesome review, Nikita! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Shay reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (901) 452-1177 if you need anything.

April 21, 2022

Too 9.

Posted On Google

OVERALL RATING

Carolyn had great service

Response from Extra Space Storage (4/22/2022)

Thanks for the positive review, Too! We are glad you had a great experience with Carolyn. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 12, 2022

Joyce J.

Posted On Google

OVERALL RATING

Great location and safe environment

Response from Extra Space Storage (4/13/2022)

Thank you for your review, Joyce. We are glad you found our property safe and great. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!

March 3, 2022

lisa k.

Posted On Google

OVERALL RATING

Just rented my unit. The staff is very pleasant and helpful. The property is very neat and clean. I will know more when I actually start putting things in. ***UPDATE*** I had an issue making a payment and called the store. I spoke with Missy, and she is hands down the best customer service agent I have dealt with in a long time. she was beyond helpful! I wish there was a Missy working in every place I do business with. 5 more stars!

Response from Extra Space Storage (1/14/2020)

Lisa, thank you for the positive review and for choosing Extra Space Storage for your storage needs! It's great to hear Missy was able to provide you with the customer service you deserve! Please reach out to our office at (901) 452-1177 if you need anything. Our team is here to help answer any questions about your rental.

February 28, 2022

Quinn G.

Posted On Google

OVERALL RATING

Awesome experience and very helpful in every way

Response from Extra Space Storage (2/28/2022)

Hello, Quinn. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!

February 26, 2022

tiffany s.

Posted On Google

OVERALL RATING

My storage unit was more than I could ask for in a last minute emergency situation when I needed it. More than that the staff especially Missy has been great in going over and beyond to work with and helping me with anything I’ve needed. Thank you Extra Space Storage!!

Response from Extra Space Storage (2/26/2022)

Hi Tiffany, thanks so much for your review! We are thrilled to hear your experience with Missy was positive and are always here to help with your storage needs! Give us a call at (901) 452-1177 or stop by the office if you need anything!

February 22, 2022

Gloria S.

Posted On Google

OVERALL RATING

Extremely helpful and great customer service. Will pass the word to all my friends!

Response from Extra Space Storage (2/22/2022)

Hi Gloria!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (901) 452-1177 or stop by the facility!

February 21, 2022

Mindy H.

Posted On Google

OVERALL RATING

Excellent Customer Service

Response from Extra Space Storage (2/21/2022)

Thank you for the kind words, Mindy! We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

December 3, 2021

Brenda J.

Posted On Google

OVERALL RATING

Love the building and security, very friendly. I think I made the right choice for storage.

Response from Extra Space Storage (12/4/2021)

Thank you for your kind words, Brenda. Security is our top priority and we appreciate that you have trusted us with your belongings! If you ever need anything, feel free to stop by.

November 27, 2021

chris m.

Posted On Google

OVERALL RATING

Very helpful and good looking soace

Response from Extra Space Storage (11/27/2021)

Hi Chris!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (901) 452-1177 or stop by the facility!

November 26, 2021

Luella L.

Posted On Google

OVERALL RATING

Thank you for the very kind lady( Heather) that took the time to explain things to me about your storage. We found out we’re from the same town an not even related. I hope to visit your facility soon, thanks for the wonderful customer service.

Response from Extra Space Storage (11/26/2021)

Hi Luella. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Heather! If there is anything we can do for you, please let us know at 888-storage.

November 20, 2021

John S.

Posted On Google

OVERALL RATING

Heather is a great manager!

Response from Extra Space Storage (11/21/2021)

We think Heather is great too! Thanks for the positive review, John. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

November 19, 2021

Lady A.

Posted On Google

OVERALL RATING

Heather is the Best when it comes to helping customers out! She’s so quick and knowledgeable when she answers your questions! If all the employees at Extra Space are a fraction of what she puts on the table, y’all are some lucky people! She’s friendly, happy, quick witted, and super nice to just talk to! Please hire more people like this and you will supersede any other storage business around! Our unit was so clean, and easy to find! I will always recommend this location and company to my friends/family!

Response from Extra Space Storage (11/20/2021)

Thank you for the kind words, Lady. We're glad Heather quick and knowledgeable when she answers your questions, friendly, and happy. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

November 19, 2021

Holly L.

Posted On Google

OVERALL RATING

Even though this storage company is being remodeled, their customer service is on point! Heather, was great, she asked me so many questions, so she could figure out exactly what size unit I needed. She even offered me a free months rent, to help me out with my current situation! She went above and beyond our expectations, and it is so appreciated! This is definitely the storage company for us! Even with their dysfunctional office currently due to their remodel, I wouldn’t suggest any other storage company! Extra Space is the only one in our minds! Thanks for such amazing service and care!

Response from Extra Space Storage (11/20/2021)

Thank you for the kind words, Holly! We're committed to providing excellent customer service. We're glad Heather asked you so many questions so she could figure out exactly what size unit you needed, offered you a free month's rent, and went above and beyond your expectations. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

November 19, 2021

Charles R.

Posted On Google

OVERALL RATING

I called Extra Space Storage the other day and had a great conversation with Heather about her facility! Though she didn’t have the size unit I had hoped to get, what she did most individuals won’t do, she called around at other stores to find me exactly what I wanted and needed! How cool and rare is this in today’s world! Props to you Heather, for going above and beyond to help someone you don’t know! I appreciate that more than you know!!

Response from Extra Space Storage (11/20/2021)

Hi Charles, thank you for your review. We're glad Heather called around at other stores to find you exactly what you wanted and needed! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

November 13, 2021

Angela W.

Posted On Google

OVERALL RATING

Big space and I love it. The price is affordable and I love that too.

Response from Extra Space Storage (11/18/2021)

Thanks, Angela! At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Angela. Stop by our office or give us a call at 888-storage if you need anything in the future!

October 14, 2021

Alma C.

Posted On Google

OVERALL RATING

The check in process was so easy. The unit itself is clean and easy to access. Plus Heather was so nice, knowledgeable and super helpful.

Response from Extra Space Storage (10/15/2021)

Hi Alma, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Heather! Don't hesitate to reach out to us at 888-storage if you need anything!?

October 4, 2021

Janet W.

Posted On Google

OVERALL RATING

Bryan and Heather were both very helpful. Units are clean and well-lit. We have used this facility in the past and chose to use it again while we need extra space

Response from Extra Space Storage (10/4/2021)

Thank you for the kind words, Janet. We're glad Bryan and Heather were able to help! Our team is here to serve you, so give us a call at (901) 452-1177 if you need any future assistance.

September 25, 2021

Dante R.

Posted On Google

OVERALL RATING

I had the best experience at the Poplar&Tillman location. It was my first time ever renting storage space and Heather took great care of me. It was by far the easiest and nicest customer service experience I’ve had in a while!

Response from Extra Space Storage (9/27/2021)

Hello, Dante. Thank you for the 5-star review! We're so happy Heather and her team could help. It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.

September 17, 2021

Alexis W.

Posted On Google

OVERALL RATING

Great customer service and love the space. Brian was so helpful and got me in and out promptly. As well as rates are great!!! I would recommend this storage space for anyone.

Response from Extra Space Storage (8/22/2019)

At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Your recommendation to family and friends means the world to us! Thanks for your kind words, Alexis.